Wrong screens are displayed

Question

Created May ’22

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Hi Team,

We have different screens for our app in different countries. When we created the latest version, we copied the screens for UK from the default version (US). However, with the latest release, the wrong screens are now displayed. The screenshots that are now displayed for UK, are stored for Australia and were also used in a much older version for UK. However, we cannot explain why the wrong screens for the UK are now displayed after the successful release. For US the new screens are displayed correctly.Because we see the right screens for UK in the interface (backend). Can anyone know why this happend ?

Thanks for your help.

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Answer 1

Claude31 OP

May ’22

What are those screens ? Screenshots ? In app or in app store ?

if in app, how do you call the different screens ?

0

Answer 2

juehps OP

May ’22

It's about the app screenshots that are displayed in the App Store for English (U.K). We have taken the ones from US for English (U.K). Accordingly, the version information for English (U.K.) also shows the following note ("Using English (U.S.) 6.5" Display") and the right screens from US are displayed in App Store Connect but not on the App Store Page for UK.

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