Numerous people have told me that they tried to rate and review my app in App Store, but the ratings were not accepted. On their phones, the star immediately blanked out. In App Store Connect, I don't see their reviews. In the App Store, there are only a handful of reviews. The app has thousands of downloads and has been in the store for 2 weeks. The lack of ratings is hurting my App Store ranking. Is this a known problem? What steps can I take to investigate or resolve this?

On our public Apple account we have distribution certificates that work for all Apple platforms. On our Enterprise account it will only generate iOS distribution certificates. Apple support did not provide any concrete solutions, only pointing us to the general docs. Any suggestions?

I am curious as to know if i calculate the checksum of an ipa file and upload the same to app store, and then after installing the app on my device, if i extract the ipa file and compare the checksum will it match? or will it vary from device to device, because of bitcode and app thinning slicing? Some banks have been showing ipa file checksums on their websites, and even inside their apps and showing messages like checksum matches! i was just curious as to know how would one go about validating this!? Or is this even possible, what about the checksum of the executable at runtime? Can we check this? will it match?

I cant get my new app version built because apple has the white and blue + no longer showing to create new app version. I have a rejected app due to IAP's not approved. This requires a new version of the app to get them approved so im stuck until new version is submitted for IAPs to get approved through.

My app is private and the link to my ap does not work.. Any idea why? It says ready for distribution. I will provide my link below https://apps.apple.com/app/new-hope-wellness-intake/id6758742067

On the following developer account page, you have the ability to update your address information, but it does not appear to be working for me. If you go to https://developer.apple.com/account and scroll down the page. You come to a section called Membership Details with a link to update your information. When you click on this link it shows a dialog which has two choices. One is for Change Contact Details and the other is for Switch to Organization Membership. When I attempt to Select Change Contact Details. Nothing happens at all. No screen is shown. Nothing, whatsoever. Please advise what the problem might be thank you. I need to change my contact address.

Hello, I have created an app in Emergent that I am trying to set up on the app store, but I am lost. As you might expect, I am new at this. I know this app is a winner. It's all about productivity. I can't pay, but I am willing to share the rights to the app with the person that helps me get it going. I would also like to put in in Android, so if you can help there it would be even better.

Hello! I recently submitted a request for the Family Controls (Distribution) entitlement for my app, and I’m trying to understand what kind of timeline to expect. I’ve seen posts suggesting anywhere from a few days to over a month for approval. Is there a typical review window for this entitlement? And is there anything I can do on my end to help the process move more smoothly? Thanks in advance!

I have an iOS app with App Groups. The app uses the CallKit extension for call block functionality. All data is stored in UserDefaults(suiteName:) and FileManager.default.containerURL(forSecurityApplicationGroupIdentifier: ). I am planning to transfer this app to a different Apple Developer account and would like to clarify how App Groups behave after the transfer: Will my main app Target and CallKit Extensions keep access to the same AppGroups containers with the new Team ID? I will recreate the same AppGroups container identifiers on a new account but my concern is about Team ID change, that can lead to loss access to original containers and all data from previous Team ID. I need to clearly understand whether the app can continue accessing the existing App Group container after the Team ID changes, or if I must manually back up data before transfer and restore all data after transfer completed. As long as the App Group still exists on the original developer account and the user has not updated the app, will the app continue to function normally and access the original App Group container? If I delete the App Group identifiers from the original developer account and recreate it on the new account: 3.1. Will this immediately apply for existing installed apps? 3.2. Or will the impact only occur after submitting and installing a new app version signed with the new Team ID?

I've followed the setup process to get Apple Hosted Background Assets configured for my project. (https://developer.apple.com/documentation/backgroundassets/downloading-apple-hosted-asset-packs) But when I build and run the app I get the following error... BackgroundAssets/AssetPackManager.swift:174: Fatal error: The process lacks a team ID. I've checked the Signing->Team for both targets and they both have my Team associated. Any help or advice would be appreciated...

Hi, so this is my first app, it's actually almost finished, however coming closer to the app store publishing i have a few questions. First of all, i tried making an app so it's easier for people to download it instead of a website and the app has notifications so PWA are also sometimes hit or miss and my collegues are a tad older so explaining to them how to safe to homescreen for like 50 people is not the best way. So my app is actually only made for collegues of mine, when the app opens it's a registration page which most of the time will be locked.(i assume that's allowed?) There's $ prices involved (max $100) at the end if they win but there's nowhere that they need to pay or anything inside the app, it's leftovers from work related activities that gets distributed amongst the winnners. Nothing goes towards me, i earn nothing. Also it's a football pool(for the world cup) they need to predict the score, get it right and get some points, highest points winners received the prizes. To the people who have made countless apps, is Apple going to allow this app you think? Thanks in advance.

Hi everyone, I’m building a messaging app because I’ve seen firsthand how much support and safety is overlooked for this generation online. My goal is to give teens a foundation of security, privacy, and mental health support, while still letting them connect freely. I want to leverage Apple’s platform to help this mission reach the right audience and have real impact. The app already includes: Community chat with message blurring for sensitive or harmful words. Anti-shoulder surfing tools to protect private conversations. Shake dashboard for quick access to emergency services. In-chat locks with ML detection for grooming patterns, offering resources while respecting privacy. Full user control: messages can be deleted anytime, blocking is permanent, and accounts can’t bypass restrictions on the same device. User consent-first design: every feature is opt-in and controlled by the user. At this point, I’m looking for guidance on how to position and prepare the app to reach Apple editorial or headline attention — what steps or best practices help mission-driven apps get noticed for features, WWDC spotlights, or App Store promotion? My focus isn’t just on improving the app, but on launch strategy and visibility in a way that amplifies the mission responsibly. If it’s helpful, I can share a TestFlight build or walkthrough to illustrate the app in action. Thank you for any insights or advice — I want to make sure this mission has the best chance to reach and support the generation it’s built for.

We have a legacy mobile application (bundle.identifier.1) and a new mobile application (bundle.identifier.2). They are nearly the exact same mobile app, but re-written in a new modern framework. We want to temporarily have both apps published and gracefully transition users from the old app to the new over several months so users can upgrade as they are ready. Once the legacy users are cut over, we want to transition all the legacy Ratings and Reviews to the new app. Is it possible to transfer Ratings and Reviews from the legacy app (bundle.identifier.1) to the new app (bundle.identifier.2)? I found lots of documentation on app transfers, but these are two separate apps in the same Developer Account and Account Holder. We want to have a flexible transition process but don't want to lose out on well established ratings and reviews.

Hello, I’m looking for assistance regarding my Apple Ads account. When I try to log in, I receive the following message: “This Apple Account is no longer authorized for Apple Ads. If you believe that this is an error, please contact us.” When I click “Contact us,” I am redirected back to the same message and cannot submit a support request. I have not received any email explaining this restriction. At the same time, my ads appear to still be running, as I am seeing new users coming into my app. Since I cannot access the account, I currently have no visibility or control over active campaigns and potential ongoing spend. I would appreciate guidance on how to resolve this or how to directly contact Apple Ads support, as I am unable to reach them through the platform. Thank you for your help.

Hello, I have a question regarding payments for iOS apps in Russia. Currently, In-App Purchases are not available or do not work for many users in Russia, making it impossible for them to purchase digital subscriptions or digital content via Apple IAP. Is it allowed to: use an external payment provider available only in Russia, show this option only to users located in that region, and unlock access to digital content after payment is completed outside the app (for example, via a web page), in cases where Apple IAP is technically unavailable? Is there any official guidance or exception for regions where Apple IAP cannot be used? Thank you.

I just had an app approved and pending developer release. As part of my release checks, I always download the app using a promo code (even for free apps). This time, on both iOS and macOS, redeeming a promo code for the respective builds gives this error: Unable to Redeem. This content is incompatible with the current software on this device. Update your device to the latest software version and try again. The app targets iOS 26.0 and macOS 26.0, and my devices are on the latest releases. Has anything changed with promo code redemption for approved apps? I typically use promo codes for updates, but have not released a new app in a while.

I have the Family Controls & Personal Device Usage entitlement approved for my main app target, but I'm unable to get it applied to my app extensions (DeviceActivityMonitor and ShieldConfiguration). The entitlement request form at developer.apple.com/contact shows "Thank you for your submission" when I submit requests for the extensions, but the requests never actually register. No follow-up email, no change in my account. Without the entitlement on these extensions, I can't use the core Screen Time API functionality (monitoring device activity and displaying shield UIs when apps are blocked). The main app target has the entitlement, but the extensions need it independently to function. Has anyone run into this? Is there a way to get the entitlement extended to app extensions, or is there a step I'm missing in the provisioning process?

Can you confirm that if you launch an app in the U.S. (in the iOS store) that is you cannot select a specific state (i.e. Rhode Island, North Carolina etc.) to roll out your app? In other words when you launch your app in the U.S. it has to be for the entire country right? Can someone please confirm that this is the case and has always been the case in any app store (i.e. Google Play and IOS)? Thanks. - Erik

Hi all, I've been attempting to implement the Texas age range restrictions for an app I work on. I've banged my head against it for the last week and have a flow that is 99% working. I have all of the cases working exceptt when a significant change is approved. The issue I'm running into, is that let responsesSequence = AskCenter.shared.responses(for: SignificantAppUpdateTopic.self) is not receiving a response the first time it's called. It's only after the second time it's called that a response is registered and then I allow a user to access my app. When I set significant app change declined, then responses(for: ) returns on the first call to it. I can't for the life of my figure out why one works and the other doesn't. Has anyone else encountered this or have suggestions for me? I'm happy to post more code here in order to come to a resolution on this issue.

Thread title: App Store Small Business Program review delay after confirmation email - retroactive or approval-based? Post message: I applied to the App Store Small Business Program and received the confirmation email with the subject “We’ve received your request to join the App Store Small Business Program”. It has now been over two weeks with no further updates. I understand there may be a high volume of requests, but the lack of transparency or timeline is problematic, as every additional day directly affects my costs. I contacted Apple Developer Support to confirm that my application was received, but the reply didn’t clarify the actual review status or expected timeframe. I would like to ask others who recently went through this process: Are you experiencing similar delays in the review process? How long did the approval take in your case? Is the Small Business Program commission applied retroactively from the application submission date, or only from the approval date? If it’s retroactive, the delay is less critical. If it’s applied only after approval, the urgency is obvious. Is there any official way to escalate or get clarity in cases where the review is stalled? From your experience, is it acceptable or normal for developers to be left without feedback on a financially sensitive matter like this? I’m trying to determine whether this situation is normal or something that requires further action.