Good Day I’ve been battling for almost 2 weeks I purchase the membership subscription it tells me it will take upto 48 hours to process payment but nothing happens what am I doing wrong ?
I’ve sent support emails to apply but I get no response
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RSS for tagNavigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.
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A local build will take ~2 minutes to build. But the same build will take 15 min at least on Xcode Cloud. Can anything be done here?
We are developing a tipping system that allows users to collect tips through our application based on their chosen subscription plan. Our application offers two key features:
Tap to Pay – Allows users to receive tips using Tap to Pay.
Payment Profile Creation – Enables users to create multiple payment profiles.
Both features are exclusively available to premium users. If a user selects the free plan, these features will be visible but not selectable.
Question:
Our main concern is whether integrating In-App Purchases (IAP) is mandatory for the subscription purchase flow or if we can use alternative payment methods such as Stripe instead.
Can't submit a newer version of my app, every time I try to I get this error- "There are in-app purchases that cannot be submitted with this version."
However, there are no current IAPs associated with this app. The ones that used to be in there were deleted. There is nothing in the build that should be associating any IAPs. How can I get past this error?
I disabled "automatic signing" for my app and went with mannual signing.
Created both certificates, one for development, and one for distribution.
Both certificates are then downloaded to my keychain.
Created both profiles(dev and prod) to match both certificates to the app.
Yet, everytime when i try to archive and upload the app, it will automatically generate a "Distribution Managed" Certificate, and it seems the distribution certificate I created early were not used in the process.
Did someone encounter the same issue?
Hello,
I have an app that offers a way for users to navigate through archaeologic sites and offer some content about these sites.
I want to offer this app to different businesses. They will decide the content, cities, locations etc for their app and it will also be branded with their colors, etc.
However, I read on Apple's policy here
that I am not allowed to do something like this.
I am curious if you believe I am going to be ok with my scenario since it is a unique selling point/value for each client, it has different branding and it also can and will have dynamic content based on my cleints' selection.
Thank you very much for your help in advance
Hi,
Would anyone know if I submit a custom product page for submission, do all users with access to App Store Connect get email/push notifications regarding the review process? Trying to verify as I sit on marketing and want to avoid any larger concerns if notifications are sent more broadly to dev staff.
Thanks!
D
Can I put the real ad on my app when I apply for testflight or publishing step?
Hey - I have been waiting for over 3 weeks to get the enrollment … Still no answer, I contacted apple 7 times , no answer via email. This is so frustrating…. what can I do?
I found a developer impersonating our company's application, how should I protect my rights. His app name only adds an extra suffix 'APP' at the end compared to our company's app. And it is a pure fee based application. The applications developed by our company are free for users to use.
AppStore download link:https://apps.apple.com/cn/app/%E7%9B%BC%E4%B9%8B%E4%BB%A3%E5%94%AE-%E4%B8%93%E4%B8%9A%E7%9A%84%E6%B8%B8%E6%88%8F%E6%9C%8D%E5%8A%A1%E5%B9%B3%E5%8F%B0/id6737429967. Why can this app be listed on the AppStore when it involves game account transactions? I have recorded and reported many times, but it has no effect. Is it possible to launch the app for game account trading in Chinese Mainland now? Seeking answers.
We have set monthly/yearly subscriptions in our app and they have been approved. The users can get access to the limited functions of the app for free. For example, they can create limited number of tasks/events in the App. But if they want to create more tasks/events in the App, they need to subscribe the app(monthly/yearly).
But we don't know why the app is shown as an one-time purchase app in App store. The users need to pay the one-time purchase fee at first to download the app. If they haven't tried the app, they wont' pay for it. How to fix it? Look forward to the reply about it ASAP.
Hi,
I recently published my app called MealMorph AI. But the "Start the 3-day free trial" button is not working. Everything is set up properly - the code files, store configuration, and the subscription section in App Store Connect. When I test the app on a simulator, that button works, but not on the published app, which is so confusing. Before, I asked App Store support for help, and they said it's not working maybe because I didn't set up the introductory offer of the 3-day free trial. I did fix that and it is still not working. I'll attach some screenshots:
I was unable to successfully register for an Apple developer account as it indicated that there may be an issue with your account that needs to be resolved before continuing with the registration process
I guess it's because I changed my device. I bought a Mac mini M4, which doesn't have a camera. So I borrowed my friend's phone to register, but when I made the final payment, I didn't continue. Instead, I switched back to my Apple computer to register, and as a result, it couldn't pass.
My software and game have been developed and cannot be registered, which has a significant impact on me. Is there any way to continue registering? Or have I lost the possibility of becoming an Apple developer forever?
The attached URL leads to an app that uses the name "Indeed" in its title in Japanese. However, this app is not part of our company's official offerings. As it may lead to user confusion, we would like to request a title change to remove the "Indeed" name. Would it be possible to receive support from your side in addressing this matter?
https://apps.apple.com/jp/app/%E5%B1%A5%E6%AD%B4%E6%9B%B8%E4%BD%9C%E6%88%90%E3%82%A4%E3%83%B3%E3%83%87%E3%82%A3%E3%83%BC%E3%83%89-%E8%81%B7%E5%8B%99%E7%B5%8C%E6%AD%B4%E6%9B%B8%E4%BD%9C%E6%88%90%E3%82%A2%E3%83%97%E3%83%AA/id1473493711
AppStore download link:https://www.qimai.cn/app/rank/appid/6737429967/country/cn. Why can this app be listed on the AppStore when it involves game account transactions? I have recorded and reported many times, but it has no effect. Is it possible to launch the app for game account trading in Chinese Mainland now? Seeking answers.
Hi everyone,
I registered for the Apple Developer Program two weeks ago via the website using my credit card and have sent several follow-up emails, but I still haven't received any update. My app is complete, and this delay is seriously affecting my launch schedule. Is it normal for the support process to take this long, or is anyone else experiencing similar delays? Any insights or advice would be greatly appreciated.
Thanks,
Zohar
When using the AppStoreServerAPI to retrieve user purchase information or decode a Payload,
The following responses occur multiple times throughout the day. If there is no error, the process is completed successfully.
HTTP response code: 502 for URL
What is the cause of this error occurring repeatedly? Is there still a problem with Apple's server status?
The following APIs are used to acquire and decode user purchase information.
AppStoreServerAPIClient.getAllSubscriptionStatuses
SignedDataVerifier.verifyAndDecodeTransaction
SignedDataVerifier.verifyAndDecodeRenewalInfo
My update is excluded from 27 EU countries. I can't figure out why. All my agreements are up to date?
When the user's purchase information was retrieved from Japan using the AppStoreServerAPI,
I was able to obtain it with the status ‘1: The auto-renewable subscription is active.’,
However, the expiry date in the Payload was the previous day. How can this be the case?
Example: when the purchase information was retrieved on 10/02/2025 at 21:00:00, the expiry date for status ‘1’ was ‘2025/02/09’.