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Membership terminated under 3.2(f) - appeal filed, seeking advice from anyone who has been through reinstatement
Has anyone successfully appealed an Apple Developer account termination under Section 3.2(f)? My individual developer account (about 50 live apps, all my own work, all revenue through StoreKit subscriptions) was terminated effective August 24, 2026 under Section 3.2(f) of the ADP Agreement. I believe it was triggered by internal tooling I built to automate my own App Store Connect workflow — metadata, build uploads, submissions — only on my own apps. I've filed an appeal through the official form, replied to the termination notice, and written to appstorenotices. For anyone who has been through this: Did your appeal succeed, and how long did Apple take to respond? Was the response you received a form letter or specific? Were you able to recover the withheld balance from legitimate sales, and through what channel? Is there any official channel I've missed beyond the appeal form, the termination-notice reply, and appstorenotices? Any firsthand experience would mean a lot. Thank you.
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21h
UAE Mainland Company Organization Enrollment: Trade License vs. Certificate of Incorporation
Hi everyone, I am currently experiencing an ongoing loop with Apple Developer Support regarding organization enrollment for our UAE mainland-registered company, and I wanted to see if anyone else has faced this or found an effective workaround. The Issue: Apple's verification team keeps rejecting our corporate documents because they are requesting a "Certificate of Incorporation." However, for a UAE mainland company, the Department of Economy and Tourism (DET) does not issue a separate Certificate of Incorporation. I verified this directly in person at the DET office the official Trade License is the primary legal document that serves as the commercial registration and holds the full legal and operational authority for the entity. Despite explaining this multiple times with each reply, every response seems to loop in a new support agent who doesn't review the established context, leaving us stuck asking for a document that simply does not exist for mainland companies in this region. Looking for Insights: Has anyone successfully onboarded a UAE mainland company recently? How did you navigate or satisfy the "Certificate of Incorporation" requirement? Did you have to request a specific escalation tier, or was there an alternative combination of official documents (such as the Trade License combined with the Commercial Registration/Sijil Tejari) that finally satisfied the review team? Any advice, tips, or experiences from developers who have gone through this in the UAE would be hugely appreciated!
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18
22h
UAE Mainland Company Organization Enrollment: Trade License vs. Certificate of Incorporation
Hi everyone, I am currently experiencing an ongoing loop with Apple Developer Support regarding organization enrollment for our UAE mainland-registered company, and I wanted to see if anyone else has faced this or found an effective workaround. The Issue: Apple's verification team keeps rejecting our corporate documents because they are requesting a "Certificate of Incorporation." However, for a UAE mainland company, the Department of Economy and Tourism (DET) does not issue a separate Certificate of Incorporation. I verified this directly in person at the DET office the official Trade License is the primary legal document that serves as the commercial registration and holds the full legal and operational authority for the entity. Despite explaining this multiple times with each reply, every response seems to loop in a new support agent who doesn't review the established context, leaving us stuck asking for a document that simply does not exist for mainland companies in this region. Looking for Insights: Has anyone successfully onboarded a UAE mainland company recently? How did you navigate or satisfy the "Certificate of Incorporation" requirement? Did you have to request a specific escalation tier, or was there an alternative combination of official documents (such as the Trade License combined with the Commercial Registration/Sijil Tejari) that finally satisfied the review team? Any advice, tips, or experiences from developers who have gone through this in the UAE would be hugely appreciated!
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460
22h
App not appearing when searching the first word of its title
Hello, I'm experiencing an issue with App Store Search for my app. The app's name is "Caira: Focus, Tasks and agenda". It has already been approved and is available on the App Store. However, when searching for "Caira" in the App Store, the app does not appear in the search results. It only appears if I search for "Caira:" (including the colon) or type additional words from the title, such as "Caira Focus". Since "Caira" is the first word of the app name, I expected the app to be found when searching for that exact term. Is this expected behavior? Could this be related to search indexing, or is there something I should check in App Store Connect? Thank you!
2
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196
4d
Demos
I have a demonstration version of my app that contains a few of the dozens of modules of my product. The product is expensive, and naturally clients want to see something before they buy. I also had some short videos explaining the new concepts we have used.I have been informed by Apple that my demo app cannot use the word 'demo' or 'demonstration'. The videos also were not allowed. Is this correct? I cannot find any reference to it in the T&C.
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615
5d
Organization enrollment in "being processed" — requesting status review
Our organization enrollment has been in "Your enrollment is being processed" status with no request for additional documentation and no communication. Enrollment ID: 9R224R3H7M Legal Entity: EVA TECNOLOGIA LTDA Region: Brazil D-U-N-S: 580504885 (verified via Apple's D-U-N-S lookup) All enrollment information has been verified against our business registration and D-U-N-S record, including legal entity name, address, and phone number. A previous enrollment (9BCDYDD6K7) was declined without a stated reason. Developer Support (case 102906328915) advised that the only path forward was to re-enroll using a new Apple ID, which we did. Could someone from the enrollment team confirm whether this enrollment is progressing correctly, and whether anything is required from our side? We can provide any documentation same-day. Thank you.
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Can AppStore add a new feature to let developer enable 1-7 days trial for paid apps?
As my app is an emulator, we know no emulator could play all games, however, the user side does not think like this way, some users find the emulator could play their games, they are happy to pay and 5 star rating, some users find the emulator could not play their games, they are angry and 1 star rating and request refund. The AppStore will punish the developer and the app if 1 star and refund rate is too high. So, I need the new feature, enable the users 1-7 days trial, each user has only one chance, once 7 days passed, the user could decide to pay or not to pay. And, once he decided to pay, we should not allow his refund request any more, as he had already played the app 7 days, if he does not want to have the app, he could uninstall the app and not pay for it, however, he paid, he has no any reasonable reason to ask for refund any more. And this new feature will be a big help for emulator apps. I think all emulator developers will like this new feature, and will be happy to enable 7 days trial. Anyway, the app will only need to be paid one time, so 7 days trial is good to go. And the new feature will decrease the refund request, 1 star rating, as the user will not pay for the app, if he find the app does not deserve the money. So, no pay no refund. I need the feature to avoid any non-users' refund request, they do not think my app is good enough, and I do not think they are my users too, they paid nothing, get nothing, and no pay no refund, I think 7 days is enough to make a decision whether to pay for the app.
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1w
Organization Enrollment Still Blocked After Multiple Developer Support Cases — 102838904182
Hello everyone, I am reaching out to the Apple Developer Community and any Apple staff browsing the forums to get visibility on a persistent issue with an organization enrollment. Case Number: 102838904182 Issue: Organization enrollment and verification process remain completely blocked despite opening multiple support cases and trying to resolve the matter through official channels. We have submitted all requested details, but the process has hit a dead end with no meaningful updates or progress from support, preventing us from moving forward with our account setup and app deployment. If anyone has experienced a similar roadblock or if a moderating Apple engineer can check the status of case ⁠102838904182⁠, any guidance or escalation would be greatly appreciated. Thank you for your help.
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1w
Organization Enrollment Still Blocked After Multiple Developer Support Cases — 102838904182
Hello everyone, I am reaching out to the Apple Developer Community and any Apple staff browsing the forums to get visibility on a persistent issue with an organization enrollment. Case Number: 102838904182 Issue: Organization enrollment and verification process remain completely blocked despite opening multiple support cases and trying to resolve the matter through official channels. We have submitted all requested details, but the process has hit a dead end with no meaningful updates or progress from support, preventing us from moving forward with our account setup and app deployment. If anyone has experienced a similar roadblock or if a moderating Apple engineer can check the status of case ⁠102838904182⁠, any guidance or escalation would be greatly appreciated. Thank you for your help.
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56
1w
Urgent: Apple Developer Membership Payment Pending / Card Not Charged Body:
Hello, I have been trying to process the payment for our Noma Developer account for over a week. Every time I place the order, the 2-day processing period expires without any charge on my credit card or any update on the status. The card is active and fully functional. Could someone please review order status or escalate this to the billing team? We need to proceed with our app deployment. Thanks!
0
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117
1w
Age related ansers required before review
I have a multi-platform app in the review process. Two versions are in review. When I submitted the third one, for iOS, the system is asking me to answer the age related questions. The answers are the same as for the other platform versions but the 'SAVE' button is grayed out so the only option I have is cancel. That was a few minutes ago. Now there is an edited button and a View button on the App Information page. But, it still won't let me submit for review. I must be missing something but I can't see it.
1
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349
1w
Update latency / propagation time for Apple-hosted Background Assets
Hello, We're evaluating Apple-hosted Background Assets for an app distributed on the public App Store. Is there any documentation or guidance on update latency, specifically: How quickly are asset updates propagated to devices once a new version is published? More specifically, is propagation near-immediate, or should we expect a delay (minutes/hours/days) before devices know they have to pick up the new version in the ideal condition of being connected to Wi-Fi, locked, charging and the app has been recently used? Are there any other factors other than the aforementioned ones that affect how fast an update reaches a device? Any official documentation, WWDC session, or guidance from the team would be appreciated, thanks in advance.
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564
1w
Can a single Apple Developer Program membership (one Team ID) hold more than one SKAdNetwork ad network identifier?
We are trying to confirm how SKAdNetwork ad network identifiers relate to an Apple Developer Program membership. Our understanding (from observation) is that the ad network identifier equals the membership's Team ID in lowercase (<TeamID>.skadnetwork), which would imply one membership (one Team ID) maps to exactly one identifier. We could not find documentation that explicitly confirms or bounds this. We checked existing threads first; none answers this specific point: thread/663032 (case-sensitivity), thread/104211 (where to register), thread/652555 (DSP registration) Our questions: Can more than one ad network identifier be registered under a single Apple Developer Program membership (one Team ID)? If it is limited to one, is that limit documented anywhere? Some organizations appear to hold multiple ad network identifiers. Is enrolling separate memberships under separate legal entities the intended way to obtain additional identifiers, or are there other supported configurations? Any clarification from Apple's engineering team would be appreciated. Thank you.
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149
1w
Hi guys, Google app update taking only 10 minutes, why you guys tasting apps manually?
I am waiting my app update 2nd or 3rd week, and also I tried to change my country inside apple dev account, it's really hard to reach full support of the account, sending request and not getting back proper actions.
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68
Activity
14h
Individual to Organisational Account
Hello, I had filled up the application to convert my Apple Developer account from individual to a Organisational account. But haven't heard back from Apple yet regarding this. How do I check the latest status? Thanks.
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0
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23
Activity
16h
Membership terminated under 3.2(f) - appeal filed, seeking advice from anyone who has been through reinstatement
Has anyone successfully appealed an Apple Developer account termination under Section 3.2(f)? My individual developer account (about 50 live apps, all my own work, all revenue through StoreKit subscriptions) was terminated effective August 24, 2026 under Section 3.2(f) of the ADP Agreement. I believe it was triggered by internal tooling I built to automate my own App Store Connect workflow — metadata, build uploads, submissions — only on my own apps. I've filed an appeal through the official form, replied to the termination notice, and written to appstorenotices. For anyone who has been through this: Did your appeal succeed, and how long did Apple take to respond? Was the response you received a form letter or specific? Were you able to recover the withheld balance from legitimate sales, and through what channel? Is there any official channel I've missed beyond the appeal form, the termination-notice reply, and appstorenotices? Any firsthand experience would mean a lot. Thank you.
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1
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0
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96
Activity
21h
Thank you apple
Bye for ever! we go to market android !
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0
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0
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27
Activity
22h
UAE Mainland Company Organization Enrollment: Trade License vs. Certificate of Incorporation
Hi everyone, I am currently experiencing an ongoing loop with Apple Developer Support regarding organization enrollment for our UAE mainland-registered company, and I wanted to see if anyone else has faced this or found an effective workaround. The Issue: Apple's verification team keeps rejecting our corporate documents because they are requesting a "Certificate of Incorporation." However, for a UAE mainland company, the Department of Economy and Tourism (DET) does not issue a separate Certificate of Incorporation. I verified this directly in person at the DET office the official Trade License is the primary legal document that serves as the commercial registration and holds the full legal and operational authority for the entity. Despite explaining this multiple times with each reply, every response seems to loop in a new support agent who doesn't review the established context, leaving us stuck asking for a document that simply does not exist for mainland companies in this region. Looking for Insights: Has anyone successfully onboarded a UAE mainland company recently? How did you navigate or satisfy the "Certificate of Incorporation" requirement? Did you have to request a specific escalation tier, or was there an alternative combination of official documents (such as the Trade License combined with the Commercial Registration/Sijil Tejari) that finally satisfied the review team? Any advice, tips, or experiences from developers who have gone through this in the UAE would be hugely appreciated!
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0
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0
Views
18
Activity
22h
UAE Mainland Company Organization Enrollment: Trade License vs. Certificate of Incorporation
Hi everyone, I am currently experiencing an ongoing loop with Apple Developer Support regarding organization enrollment for our UAE mainland-registered company, and I wanted to see if anyone else has faced this or found an effective workaround. The Issue: Apple's verification team keeps rejecting our corporate documents because they are requesting a "Certificate of Incorporation." However, for a UAE mainland company, the Department of Economy and Tourism (DET) does not issue a separate Certificate of Incorporation. I verified this directly in person at the DET office the official Trade License is the primary legal document that serves as the commercial registration and holds the full legal and operational authority for the entity. Despite explaining this multiple times with each reply, every response seems to loop in a new support agent who doesn't review the established context, leaving us stuck asking for a document that simply does not exist for mainland companies in this region. Looking for Insights: Has anyone successfully onboarded a UAE mainland company recently? How did you navigate or satisfy the "Certificate of Incorporation" requirement? Did you have to request a specific escalation tier, or was there an alternative combination of official documents (such as the Trade License combined with the Commercial Registration/Sijil Tejari) that finally satisfied the review team? Any advice, tips, or experiences from developers who have gone through this in the UAE would be hugely appreciated!
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3
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0
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460
Activity
22h
$99 membership subscription payment not going through
Good Day I’ve been battling for almost 2 weeks I purchase the membership subscription it tells me it will take upto 48 hours to process payment but nothing happens what am I doing wrong ? I’ve sent support emails to apply but I get no response
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2
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1
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333
Activity
1d
Are already published apps allowed
Can I submit a smaller version of an app I already published on the AppStore to the Swift Student Challenge? The code is all mine and the app on the AppStore is all my work too.
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0
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0
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31
Activity
3d
App not appearing when searching the first word of its title
Hello, I'm experiencing an issue with App Store Search for my app. The app's name is "Caira: Focus, Tasks and agenda". It has already been approved and is available on the App Store. However, when searching for "Caira" in the App Store, the app does not appear in the search results. It only appears if I search for "Caira:" (including the colon) or type additional words from the title, such as "Caira Focus". Since "Caira" is the first word of the app name, I expected the app to be found when searching for that exact term. Is this expected behavior? Could this be related to search indexing, or is there something I should check in App Store Connect? Thank you!
Replies
2
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0
Views
196
Activity
4d
Spent $700 on search ads and rank went from 20 to 250+
I spent $700 on search ads for my app, and its ranking went from 20 to 250+ for my chosen keyword, meaning it is now invisible. All the metrics looked good in Apple Search Ads. Why would this happen? Is it temporary? Did I just pay $700 for the privilege of destroying my ranking?
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1
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0
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113
Activity
4d
Demos
I have a demonstration version of my app that contains a few of the dozens of modules of my product. The product is expensive, and naturally clients want to see something before they buy. I also had some short videos explaining the new concepts we have used.I have been informed by Apple that my demo app cannot use the word 'demo' or 'demonstration'. The videos also were not allowed. Is this correct? I cannot find any reference to it in the T&amp;C.
Replies
2
Boosts
1
Views
615
Activity
5d
Organization enrollment in "being processed" — requesting status review
Our organization enrollment has been in "Your enrollment is being processed" status with no request for additional documentation and no communication. Enrollment ID: 9R224R3H7M Legal Entity: EVA TECNOLOGIA LTDA Region: Brazil D-U-N-S: 580504885 (verified via Apple's D-U-N-S lookup) All enrollment information has been verified against our business registration and D-U-N-S record, including legal entity name, address, and phone number. A previous enrollment (9BCDYDD6K7) was declined without a stated reason. Developer Support (case 102906328915) advised that the only path forward was to re-enroll using a new Apple ID, which we did. Could someone from the enrollment team confirm whether this enrollment is progressing correctly, and whether anything is required from our side? We can provide any documentation same-day. Thank you.
Replies
0
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0
Views
37
Activity
5d
Can AppStore add a new feature to let developer enable 1-7 days trial for paid apps?
As my app is an emulator, we know no emulator could play all games, however, the user side does not think like this way, some users find the emulator could play their games, they are happy to pay and 5 star rating, some users find the emulator could not play their games, they are angry and 1 star rating and request refund. The AppStore will punish the developer and the app if 1 star and refund rate is too high. So, I need the new feature, enable the users 1-7 days trial, each user has only one chance, once 7 days passed, the user could decide to pay or not to pay. And, once he decided to pay, we should not allow his refund request any more, as he had already played the app 7 days, if he does not want to have the app, he could uninstall the app and not pay for it, however, he paid, he has no any reasonable reason to ask for refund any more. And this new feature will be a big help for emulator apps. I think all emulator developers will like this new feature, and will be happy to enable 7 days trial. Anyway, the app will only need to be paid one time, so 7 days trial is good to go. And the new feature will decrease the refund request, 1 star rating, as the user will not pay for the app, if he find the app does not deserve the money. So, no pay no refund. I need the feature to avoid any non-users' refund request, they do not think my app is good enough, and I do not think they are my users too, they paid nothing, get nothing, and no pay no refund, I think 7 days is enough to make a decision whether to pay for the app.
Replies
0
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0
Views
81
Activity
1w
Organization Enrollment Still Blocked After Multiple Developer Support Cases — 102838904182
Hello everyone, I am reaching out to the Apple Developer Community and any Apple staff browsing the forums to get visibility on a persistent issue with an organization enrollment. Case Number: 102838904182 Issue: Organization enrollment and verification process remain completely blocked despite opening multiple support cases and trying to resolve the matter through official channels. We have submitted all requested details, but the process has hit a dead end with no meaningful updates or progress from support, preventing us from moving forward with our account setup and app deployment. If anyone has experienced a similar roadblock or if a moderating Apple engineer can check the status of case ⁠102838904182⁠, any guidance or escalation would be greatly appreciated. Thank you for your help.
Replies
0
Boosts
0
Views
60
Activity
1w
Organization Enrollment Still Blocked After Multiple Developer Support Cases — 102838904182
Hello everyone, I am reaching out to the Apple Developer Community and any Apple staff browsing the forums to get visibility on a persistent issue with an organization enrollment. Case Number: 102838904182 Issue: Organization enrollment and verification process remain completely blocked despite opening multiple support cases and trying to resolve the matter through official channels. We have submitted all requested details, but the process has hit a dead end with no meaningful updates or progress from support, preventing us from moving forward with our account setup and app deployment. If anyone has experienced a similar roadblock or if a moderating Apple engineer can check the status of case ⁠102838904182⁠, any guidance or escalation would be greatly appreciated. Thank you for your help.
Replies
0
Boosts
0
Views
56
Activity
1w
Urgent: Apple Developer Membership Payment Pending / Card Not Charged Body:
Hello, I have been trying to process the payment for our Noma Developer account for over a week. Every time I place the order, the 2-day processing period expires without any charge on my credit card or any update on the status. The card is active and fully functional. Could someone please review order status or escalate this to the billing team? We need to proceed with our app deployment. Thanks!
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0
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0
Views
117
Activity
1w
Copyright
Hi were do I find copyright ownership of my app.
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0
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0
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109
Activity
1w
Age related ansers required before review
I have a multi-platform app in the review process. Two versions are in review. When I submitted the third one, for iOS, the system is asking me to answer the age related questions. The answers are the same as for the other platform versions but the 'SAVE' button is grayed out so the only option I have is cancel. That was a few minutes ago. Now there is an edited button and a View button on the App Information page. But, it still won't let me submit for review. I must be missing something but I can't see it.
Replies
1
Boosts
0
Views
349
Activity
1w
Update latency / propagation time for Apple-hosted Background Assets
Hello, We're evaluating Apple-hosted Background Assets for an app distributed on the public App Store. Is there any documentation or guidance on update latency, specifically: How quickly are asset updates propagated to devices once a new version is published? More specifically, is propagation near-immediate, or should we expect a delay (minutes/hours/days) before devices know they have to pick up the new version in the ideal condition of being connected to Wi-Fi, locked, charging and the app has been recently used? Are there any other factors other than the aforementioned ones that affect how fast an update reaches a device? Any official documentation, WWDC session, or guidance from the team would be appreciated, thanks in advance.
Replies
1
Boosts
1
Views
564
Activity
1w
Can a single Apple Developer Program membership (one Team ID) hold more than one SKAdNetwork ad network identifier?
We are trying to confirm how SKAdNetwork ad network identifiers relate to an Apple Developer Program membership. Our understanding (from observation) is that the ad network identifier equals the membership's Team ID in lowercase (<TeamID>.skadnetwork), which would imply one membership (one Team ID) maps to exactly one identifier. We could not find documentation that explicitly confirms or bounds this. We checked existing threads first; none answers this specific point: thread/663032 (case-sensitivity), thread/104211 (where to register), thread/652555 (DSP registration) Our questions: Can more than one ad network identifier be registered under a single Apple Developer Program membership (one Team ID)? If it is limited to one, is that limit documented anywhere? Some organizations appear to hold multiple ad network identifiers. Is enrolling separate memberships under separate legal entities the intended way to obtain additional identifiers, or are there other supported configurations? Any clarification from Apple's engineering team would be appreciated. Thank you.
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0
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0
Views
149
Activity
1w