Hello,
I recently submitted an enrollment request for the Apple Developer Program as an organization.
After submitting the request, I realized that I entered incorrect contact information for the person authorized to confirm my authority to enroll the organization. I would like to update the email address for this contact.
I already contacted Apple Developer Support by email but have not received a response yet.
Is there a way to update this information while the enrollment is still under review? Or should I cancel the request and submit a new one?
Any guidance would be greatly appreciated.
Thank you.
General
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Hi, I have a problem testing sending a significantAppUpdateTopic request with AskCenter.
Sending a request of type CommunicationTopic works correctly:
let question = PermissionQuestion<CommunicationTopic>(
handle: .init(value: description, kind: .custom)
)
try await AskCenter.shared.ask(question, in: viewController)
Receiving the response from the guardian also works correctly for a question of type CommunicationTopic.
However, after changing the request from CommunicationTopic to significantAppUpdateTopic, I get the following cryptic error:
Error returned from daemon: Error Domain=com.apple.accounts Code=7 "(null)"
(and nothing happens). This is the code I am using:
let topic = SignificantAppUpdateTopic(description: description)
let question = PermissionQuestion(significantAppUpdateTopic: topic)
try await AskCenter.shared.ask(question, in: viewController)
These are my settings:
I created a child account within a family group
the child's age in the family group is set to 15
I am the group organizer
I am not located in Texas or the United States
I am running this code in the app on a device where I am signed in as the child.
Additionally, in the developer settings on the phone, I am signed in to a test Apple account where I set Age Assurance to: "Texas, child 13-15"
(I also tried it without that, but I got the same error message)
I would be very grateful for any information on how I can test this functionality without being in Texas.
Hello,
Does app review depend on app reviewers availability? And holidays etc?
IS there a maximum number of days that an app has to be reviewed before end of that period? In other words: if an app is posted, a review HAS TO HAPPEN before x days, is a rule (hopefully) or no?
Once an an app has been reviewed once, and you send a new build (that addresses the fixes) for example you add the "sign in with Apple" if you forgot to add it next to "sign in with another method", does the second round of review have to be done by the SAME REVIEWER first time or can it be done by a second reviewer? I have posted and have been waiting since 5 days now (since 5 march)
Are we allowed to post many apps at once? I mean as a developer I can take time working in multiple apps, then suddenly deciding to publish them all, that is okay right? Are their limitation or expected "published flow" to have?
Once an app has been approved and published, will the waiting times for updates (new versions of the app) reviews smaller hopefully? or how was your experience? Is there a general rule you have seen?
Thank you
Topic:
App Store Distribution & Marketing
SubTopic:
General
Hey everyone,
I applied for the App Store Small Business Program on February 18th and I still haven't heard anything back, that's almost 20 days now.
Is this normal? How long did it take for those of you who got approved? I'm starting to wonder if my application even went through correctly.
Would really appreciate hearing your experiences — especially if you applied recently. Did anyone else wait this long?
Thanks
Topic:
App Store Distribution & Marketing
SubTopic:
General
Tags:
Enterprise
Messages for Business
Marketing
Developer Program
I'm an independent developer and one of my apps has been stuck in App Review / DSA review for more than 2 months now.
I fully understand that reviews take time, especially with the new Digital Services Act (DSA) requirements in the EU, but two months with almost no feedback is honestly frustrating.
I've already submitted everything required for compliance and responded to the few messages I received, but the app is still sitting in review without any clear timeline.
For indie developers this kind of delay can be really difficult since launches, updates, and marketing plans depend on getting the app approved.
Has anyone else experienced very long DSA-related reviews recently?
Topic:
App Store Distribution & Marketing
SubTopic:
General
Hello,
I’m experiencing a situation with my app Waspp that I’m trying to understand.
The app was approved by App Review on Feb 24, 2026 and is currently available on the App Store in the United States. However, distribution in the European Union (Belgium and France) is blocked due to the Digital Services Act (DSA) trader verification, which still shows “In Review” in App Store Connect.
Some details:
App Review completed: Feb 24
DSA compliance submitted: Feb 25
Status: Still “In Review” after more than two weeks
Documents requested by Apple Support have already been uploaded via their secure link
App availability shows “Cannot Sell” for Belgium and France
The app is live and downloadable in the US
Because of this, the launch of the app in the EU is currently blocked even though the app itself has been approved.
My questions:
Is it normal for the DSA trader verification to take this long?
Has anyone experienced a similar delay with EU distribution?
Is there anything else that can be done from the developer side to unblock the verification?
Any feedback or similar experiences would be greatly appreciated.
Thanks!
Topic:
App Store Distribution & Marketing
SubTopic:
General
Hi everyone,
I’m looking for some insight or advice on a persistent review delay. My app, has been stuck in the "Waiting for Review" status since Feb 9th. I thought it got glitched or whatsoever so I rejected and resubmitted a week ago March 2nd. and yet its still in waiting for review status. I applied for expedite review with case ID: 102825200414
I have already:
Verified that all metadata is complete.
Ensured there are no "Action Required" flags or "Metadata Rejected" notices.
Checked that the "Availability" date is set to "As soon as it is approved."
Confirmed the build runs perfectly in TestFlight.
It is the beginning of February and we have not yet received our 1099 from Apple. Has anyone received theirs? Can I download it somewhere or does it only come via snail mail?
Thank you
Topic:
App Store Distribution & Marketing
SubTopic:
General
How can I complain to Apple Engineering?
Topic:
App Store Distribution & Marketing
SubTopic:
General
Hello,
I've been trying to enroll in the Apple Developer Program for over a week now and I'm completely stuck. Despite multiple attempts and reaching out to Apple Support via both email and phone, I have received no resolution and no meaningful response.
Here is a summary of my situation:
I initiated enrollment and completed all required steps, including identity verification and payment.
My enrollment was unexpectedly withdrawn without explanation.
I attempted to re-enroll.
The account remains in a pending/unresolved state with no approval or rejection.
I have an app (already live on Google Play) ready for iOS submission that is being blocked by this issue.
I have contacted Apple Support multiple times — via email and by phone — and have been advised to use the callback system at developer.apple.com/contact to reach the Membership & Enrollment team. Despite following this guidance, I still have no resolution after more than 7 days.
Has anyone experienced a similar situation? Is there any way to escalate this or get visibility from the enrollment team?
Any help is greatly appreciated.
I am the Account Holder (Team ID: KCRXG75U7S). Since January 18, 2026, I cannot access developer.apple.com
— it redirects to the "Need assistance" contact form. App Store Connect works fine. I have live apps on
the App Store.
On January 18, I received unexpected "Welcome to the Apple Developer Program" and "You're invited to join
a development team" emails, even though I was already a member. After that, all access to the developer
portal was lost.
I have submitted 9+ support requests since February 11. Not a single one has received a response. Chat
support disconnects. Phone support only creates new cases.
Case IDs: 102835281938, 102824841068, 102819959750, 20000111583405, 20000111568823
Can any Apple engineer please look into this?
Topic:
App Store Distribution & Marketing
SubTopic:
General
Hello.
Despite making my membership payment (and accidentally twice!), my membership is still not activated even after 62 hours.
I contacted their support system but received no response.
Does anyone have any suggestions?
Hello everyone,
I'm building Mixify (https://mixify.fr), a French SaaS platform for professional DJs and commercial venues (bars, lounges, event spaces). I'm looking for guidance on whether my use case is compliant with MusicKit JS policies.
How it works:
The Host (a venue owner or DJ) logs into the Mixify dashboard using their own Apple Music subscription.
The Guests scan a QR code to access a web interface where they can browse the Apple Music catalog and suggest songs.
The Host reviews suggestions, accepts or rejects them, and accepted songs are added to the playback queue.
Playback is handled entirely by MusicKit JS in the host's authenticated browser session, connected to the venue's speakers.
Key points:
Mixify is a paid SaaS (starting at €49/month) — we charge for event management tools (dashboard, analytics, guest interaction), not for access to music content.
Only the authenticated Apple Music subscriber hears/controls playback. Guests only browse and suggest — they never access playback.
No content is downloaded, cached, or redistributed. We use the official MusicKit JS player exclusively.
Venues are responsible for their own public performance licenses (SACEM in France).
My questions:
Does this B2B workflow — where a SaaS manages song request logistics but relies on MusicKit JS solely for playback by an authenticated subscriber — comply with the MusicKit guidelines?
Are there any specific restrictions on using MusicKit JS in a commercial/venue environment that I should be aware of?
Is there a recommended way to contact Apple Developer Relations directly for a formal compliance review of this use case?
I've already submitted an inquiry via the Apple Developer contact form and email, but I'd appreciate any community insight or experience with similar integrations.
Thank you!
Does a payment that is processed within the app, that generates a QR-Code for the redeeming of a real-life-good (such as tickets, vouchers for drinks, etc.), fall under IN-APP-PAYMENT regulation, which would get a fee of 15-30% on top or can that payment be processed with an external mechanism such as Stripe?
Hi everyone,
I've exchanged several emails with support already and didn't receive meaningful answer. Everything sounds automated or the person responding is very ... not paying attention to my questions let's say.
The problem I'm facing is I have released an app more than a year ago. Someone else released app with identical name few weeks after me.
Developer support mentioned something about localisations and that apps with different localisations can have same name. To be honest, I don't understand that at all.
Facts:
both apps have identical name
both apps are available only in english language according to the store listing
both apps are available in same regions
I wouldn't be bothered about it too much, but my "competition" is not really great and have received some bad reviews. The problem is obvious. Users are mixing my app with my competitor, writing bad feedback, asking questions about the other app and it generally is starting to be a problem now that my app is gaining more traction. It also isn't really great if you want to point someone to your app and you have to mention more details than a name so they can find MY app.
So I have two questions.
How the hell could someone release an app with identical name?
Is there anything I can do about it? A way to fight it? I have no legal rights for the name obviously, but it isn't anything general and I did spend quite some time finding right name that wasn't already taken.
Topic:
App Store Distribution & Marketing
SubTopic:
General
I requested tratder status for the EU-countries on february 25th. Now, on march 4th the status is still 'in review', whilst it should be solved within 48 hours. my app is still not available in the EU.
Who can help?
Topic:
App Store Distribution & Marketing
SubTopic:
General
Hello,I dunno if this is the right place to ask this, but i have tried to enroll for almost two weeks now, and there is no reply at all with next step in the enrollment process, the message says it will be processed within 48 hrs.for reference i am outside the united states. and enrolling as personal developer not an ORG.
My brand new 1.0 app is approved and pending developer release.
As part of my release checks, I like to download the app store release using a promo code. On both iOS and macOS, redeeming a promo code for the respective builds gives the error you see in the screenshot:
Unable to Redeem.
This content is incompatible with the current software on this device. Update your device to the latest software version and try again.
The app targets iOS 26.0, and my devices are running iOS 26.3, and it was built with Xcode 26.3.
I'm relying on this feature for sending a build to pre-release media for reviews/articles, and am worried I'll embarrass myself.
Other developers:
Have you also had this issue?
Do you know a work around for this issue?
Apple:
Please help! Is there anything I can do?
Topic:
App Store Distribution & Marketing
SubTopic:
General
I thought that if I write a new app as an upgrade for an old app and have the same bundle identifier, when I uploaded it, it would automatically go to the original app. I was wrong! I have just loaded up a new app to the App Store. Can somebody tell me how to proceed so that the new app becomes an update to the previous app?
Topic:
App Store Distribution & Marketing
SubTopic:
General
Hi,
My iOS app hasn't received any reviews that I can see since 05/09/2020, ten weeks ago.
Are my app ratings/reviews being moderated and rejected?
I believe there must be some sort of moderation going on, because the Android version of the app has received 20+ user reviews in the same time period, and our users are 70%+ iOS users.
In this period I would have forecasted at least a few positive reviews, and no doubt a couple negative ones due to standard onboarding issues. We've never run any sort of shady review collection activity.
Is there any way to view pending ratings/reviews?
Any suggestions on how to resolve this much appreciated, as this is obviously affecting our download rate!
Cheers