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Rename app package
Two years ago I felt like it is a good idea to have differetn package names for an app delivered via direct download and the store. MacPacker.app when installed through direct download MacPackerStore.app when installed through the app store I did this to test both apps on the same macOS. Today, I don't need this anymore as I'm using tart and a couple of scripts to test them in a clean VM. And I got some users that asked to change the name in the Applications folder from MacPackerStore to MacPacker. All other parts that are customer-facing just show MacPacker. Now the question is: Can you just rename the package name so that instead of MacPackerStore.app users get MacPacker.app installed after an update through the App Store? Bundle ID, Team ID, ... stay the same. My research and testings through VMs show that this leads to problems for extensions as shown in Privacy & Security Settings and indicate that both apps will show up then installed in the Applications folder. But of I course I can't test this in the exact same way as Apple App Store would install the app. Did anybody go through this process and have any experience on that?
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2
16m
www.andi.com.sa
We are pleased to officially announce the launch of Andi — a global marketplace platform. 🌐 www.andi.com.sa Andi is designed as a comprehensive worldwide platform that connects buyers and sellers across borders. It brings together: • Cars & Vehicles • Real Estate • Goods & Products • Jobs & Services • And a wide range of other categories …all in one place, accessible globally. Whether you are looking to buy, sell, advertise, or offer services, Andi provides a unified, easy-to-use platform that operates beyond local boundaries and supports users across multiple countries. 📱 The Android app is now available on Google Play: https://play.google.com/store/apps/details?id=sa.com.andi.app Coming soon to the App Store (iOS). Our vision is to build a truly global marketplace that simplifies trading and advertising for individuals and businesses worldwide. We look forward to welcoming users from around the world.
0
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93
12h
App Store watch app won’t install on Apple Watch Ultra 3 (watchOS 27.2 / 27.2.1): install reaches ~100%, then reverts to Install
I’m getting reports that my App Store app’s watch app won’t install on Apple Watch Ultra 3. All three reports so far are from Ultra 3 owners, and I haven’t had any from other models. Symptoms Installing from the Watch app on iPhone: the install spins forever, or it seems to try and then shows the Install button again. Installing from the App Store on the watch: the progress circle reaches about 100%, then reverts to the install icon. One user says it then keeps retrying in the background until it times out. No error is shown on either device. Every other app installs normally. All users have plenty of free space and have restarted both devices and deleted and reinstalled the app. One user had just erased and re-paired the watch, and our app was the only one that wouldn’t install. Another user first saw the watch app crash on every launch under 27.2.1, while its complication kept updating. After they removed the app, it would no longer reinstall. Affected setups Apple Watch Ultra 3 on watchOS 27.2 and 27.2.1 (updating to 27.2.1 didn’t help the user who started on 27.2) Paired with an iPhone 17 Pro Max and an iPhone Duo, both on iOS 27.2 / 27.2.1 About the app Uses the older two-target design: WatchKit App plus WatchKit Extension, not a single-target watch app. ClockKit complication. Deployment target watchOS 9.0. Built with Xcode 27.1 (27A9275), watchOS 27.0 SDK lipo shows arm64 and arm64_32 in the watch app The watch app barely changed from the previous release (storyboard edits only).
3
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101
14h
Pre-reader kids education app in two languages: one localized app or two separate apps under 4.3(a)?
I’m an individual developer with a live educational app for children aged 3 to 5 who can’t read yet. Everything in the app is spoken: instructions, feedback and task prompts are voice recordings. For a child who can’t read, the language isn’t a setting. It is the whole product. Current setup The app is Sovice, Croatian, live since October 2026, with native Croatian voice recordings and a Croatian curriculum. It’s currently Croatian only. I’m now preparing an English version for the US and UK. The problem with adding English to the same app The child can’t recover from the wrong language. With two languages in one app, a parent picking the wrong one, or the app ending up in one by accident, leaves a three-year-old who can’t read the screen to switch back. This applies both ways: a US child landing in Croatian and a Croatian child landing in English. The listing follows the device language, not the market. Many Croatian parents set their phones to English. With an English listing, they’d see an English app and miss that this is a Croatian app, even though the Croatian recordings are why they’d download it. The markets need different products. The English version would have a different curriculum (English phonics and early reading), its own brand and mascot, and features for US families, such as a homeschool parent mode. Croatian families need things US families don’t, and the other way round. What I’m considering Two separate single-language apps from one shared codebase, each with its own bundle ID, name, brand and content, and availability limited to its own markets: Sovice: Croatian, sold in Croatia and the region. Wise Beaks: English, sold in English-speaking countries. Questions Has anyone shipped separate language or market versions of a kids or education app without a 4.3(a) rejection? What differentiation did App Review accept? Does “the users can’t read, so each app must be single-language” help when explaining this to App Review, or is it irrelevant to 4.3(a)? If one app is the expected path: is there a way to show a specific product page per country regardless of device language?
2
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65
15h
Organization membership expired – Renew button not showing in Apple Developer app (India)
Hello, Our company's Apple Developer Program membership (Organization account, India) expired on June 11, 2026. Our apps are now unavailable on the App Store and we want to renew as soon as possible. What we have tried: Signed in to the Apple Developer app on iPhone as the Account Holder Account > Organization > Program shows "Valid through Jun 11, 2026" but there is NO "Renew Membership" button Updated the app, signed out and signed back in developer.apple.com/account shows "Your Apple Developer Program membership has expired" and asks to renew through the app Contacted Apple Developer Support via the contact form – no renewal link or reply yet Phone support shows as unavailable for our region Support case ID: 30000005620415 Could Apple Developer Support please help us enable renewal or send a renewal link? Thank you.
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19h
Charged ₹8,700 but enrollment not completed – "Purchase Not Completed" + region error (India, Enrollment ID 4TPY7VAM2Z)
Hi, I enrolled as an Individual through the Apple Developer app on my Mac on 12 Nov 2026. The payment of ₹8,700 went through and was debited from my account, but the app then showed: "Purchase Not Completed – Submit a request to Apple Support for review." Right after that, it showed a message saying the purchase is not available in my country/region. I have been bouncing between departments via call and Apple fails to find a solution for an issue like this Account details: • Enrollment ID: 4TPY7VAM2Z • Support Case ID: 30000010964994 • Apple Account region: India • Payment method: Indian UPI, billing address in India • Enrolled through: Apple Developer app on Mac, macOS 27.2.1
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1d
Apple Developer Program Enrollment Pending for Over a Week – No Response from Support
Hello everyone, I'm experiencing an issue with my Apple Developer Program enrollment. I completed my enrollment and payment more than a week ago, but my account is still showing "Pending". I have already: Completed the payment successfully. Waited more than 7 days. Opened a support request. Sent an email to Apple Developer Support. Unfortunately, I haven't received any response or updates from Apple. This delay is preventing me from publishing my application on the App Store. Has anyone experienced a similar situation recently? How long did it take for Apple to approve your enrollment? Is there another way to escalate this issue? I would really appreciate any advice or help. Thank you!
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41
1d
Locked field in the W-8BEN tax form
Hello, I’m trying to complete the W-8BEN tax form in App Store Connect, but the Country/Region field is locked and automatically filled with the wrong country. I am an Israeli citizen and a tax resident in Georgia, where I have permanent residence and a registered individual entrepreneur. The form currently shows an incorrect country, and I have no option to edit it. I have already contacted Apple Developer Support about this issue and was advised to contact the Finance/Tax team, but I have not been able to get the issue resolved. Could someone please advise: How can I correct the Country/Region field in the W-8BEN form? Can Apple Finance/Tax Support unlock or reset the form so that I can enter the correct information? Is there another way to submit the W-8BEN if the field remains locked? I would appreciate any guidance from someone who has experienced the same issue. Thank you.
6
4
299
1d
Apple Developer Enrollment Blocked by Name Recognition Error
Hello, I'm trying to enroll in the Apple Developer Program as an individual developer from Türkiye. During identity verification, the letter “ü” in my legal surname was incorrectly recognized as “o”. This has left my name incorrectly recorded in the system and is preventing me from completing my enrollment. I contacted Apple Developer Support on November 5 and have followed up three times, but I haven't received a response. My app is ready for the next stage of publication, and I'm currently unable to proceed with the App Store release. Has anyone experienced a similar issue with special characters in their legal name? Is there a way to request a manual correction or escalate an existing support request? I'd appreciate any guidance from an Apple representative. Thank you!
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15
1d
Apple Developer Enrollment Blocked by Incorrect Surname – No Response from Support
Hello, I'm trying to enroll in the Apple Developer Program as an individual developer from Türkiye. During identity verification, the letter “ü” in my legal surname was incorrectly recognized as “o”. This has left my name incorrectly recorded in the system and is preventing me from completing my enrollment. I contacted Apple Developer Support on November 5 and have followed up three times, but I haven't received a response. My app is ready for the next stage of publication, and I'm currently unable to proceed with the App Store release. Has anyone experienced a similar issue with special characters in their legal name? Is there a way to request a manual correction or escalate an existing support request? I'd appreciate any guidance from an Apple representative. Thank you!
0
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14
1d
Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
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873
2d
Does DPLA 3.3.3(P) apply to the new EU-specific Screen Time data export API?
Hi, I'm trying to understand how Section 3.3.3(P) of the Apple Developer Program License Agreement applies to the new EU-specific Family Controls App and Website Usage API. Section 3.3.3(P) restricts sharing usage data beyond the individual and their device. However, Apple's documentation for DeviceActivityData.activityData(filteredBy:using:) explicitly mentions exporting activity data for use in another app or platform. Does this restriction still apply unchanged to the new EU API, or are additional uses permitted? I'm also curious whether this capability was introduced as part of Apple's compliance with the EU Digital Markets Act (DMA). I'm particularly interested in two use cases: Private storage: Storing a user's own usage history in their private CloudKit database or in client-side encrypted cloud storage, so their progress is preserved across devices and reinstalls. Voluntary sharing: Allowing users to share locally calculated milestones (e.g., "Alex spent less than 5 hours on Instagram this week") or exact usage times (e.g., "Alex spent 5h 42m on Instagram this week") with selected friends. Each share would require explicit user action and confirmation, with a clear preview of what's being shared. There would be no automatic background reporting or continuous monitoring by friends. I've already contacted Apple's DMA Compliance team and Developer Support, but was directed here without receiving clarification. I'd appreciate any help understanding how the new EU API relates to the existing restrictions, or who I could ask about this. Thanks!
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60
2d
Apple Developer Account Inactive – No Response From Support After Over a Week
Hello, I'm having an issue with my Apple Developer account being inactive, and I'm unable to access the developer services I need. I paid my yearly developer payment a month early which didnt make the warning dissapear that i needed to pay. When time came ran up the system acts as if i never paid. I even submited my receipt invoice number in my support ticket. I submitted a support request to Apple over a week ago, but I have not received any response other than the initial confirmation. Apple Developer Support Case ID: 103013969563 I've been developing and publishing games on Apple's platform for approximately 10 years, and this situation is preventing me from continuing my work. Has anyone experienced something similar? Is there a way to escalate an existing support case or contact someone at Apple who can help resolve account activation issues? I would appreciate any guidance, especially from an Apple representative. Thank you.
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3d
App Store Search and Regional Availability Issues – Evantura (App ID: 6761053184)
Hello Apple Developer Community, I'm experiencing two issues with my iOS application, Evantura, and would appreciate some guidance from developers who may have encountered similar problems. App Store Search and Name Recognition When users search for "Evantura" directly in the App Store, Apple automatically displays results for "Aventura" instead, with the suggestion: "Showing results for Aventura. Search instead for Evantura?" My application is published under the exact name "Evantura". Why doesn't the App Store properly recognize or prioritize the exact application name in its search results? Is there a way to improve or resolve this search indexing issue? App Not Available in Certain Regions The second issue concerns the application's regional availability. When I share the direct App Store link with some users, they receive the following message: "This app is currently not available in your country or region." My intention is to make Evantura publicly available worldwide, not limited to a specific country or region. I would like to understand: Could this be caused by the country and region availability settings in App Store Connect? Are there additional requirements or restrictions that could prevent an approved application from being downloaded in certain regions? How can I verify exactly which countries and regions can currently download my application? Is there a known issue that could cause the direct App Store link to display this message even when an application is intended for worldwide distribution? Application details: App name: Evantura App ID: 6761053184 Distribution: Public App Store Developer: ZoomTech My goal is to make Evantura searchable by its exact name and accessible to users worldwide through its direct App Store link. Any technical guidance or suggestions would be greatly appreciated. Thank you!
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3d
Facing issue during Apple development Program
Hello Apple Developer Support Team, I have successfully completed the payment for my Apple Developer Program enrollment. However, I am still unable to access my developer account. When I try to proceed, I receive the following message: "Contact support at https://developer.apple.com/contact/" Please investigate this issue and activate my developer account as soon as possible. My development work has been delayed due to this issue. Kindly resolve this at the earliest. Thank you.
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3d
Rename app package
Two years ago I felt like it is a good idea to have differetn package names for an app delivered via direct download and the store. MacPacker.app when installed through direct download MacPackerStore.app when installed through the app store I did this to test both apps on the same macOS. Today, I don't need this anymore as I'm using tart and a couple of scripts to test them in a clean VM. And I got some users that asked to change the name in the Applications folder from MacPackerStore to MacPacker. All other parts that are customer-facing just show MacPacker. Now the question is: Can you just rename the package name so that instead of MacPackerStore.app users get MacPacker.app installed after an update through the App Store? Bundle ID, Team ID, ... stay the same. My research and testings through VMs show that this leads to problems for extensions as shown in Privacy & Security Settings and indicate that both apps will show up then installed in the Applications folder. But of I course I can't test this in the exact same way as Apple App Store would install the app. Did anybody go through this process and have any experience on that?
Replies
0
Boosts
0
Views
2
Activity
16m
www.andi.com.sa
We are pleased to officially announce the launch of Andi — a global marketplace platform. 🌐 www.andi.com.sa Andi is designed as a comprehensive worldwide platform that connects buyers and sellers across borders. It brings together: • Cars & Vehicles • Real Estate • Goods & Products • Jobs & Services • And a wide range of other categories …all in one place, accessible globally. Whether you are looking to buy, sell, advertise, or offer services, Andi provides a unified, easy-to-use platform that operates beyond local boundaries and supports users across multiple countries. 📱 The Android app is now available on Google Play: https://play.google.com/store/apps/details?id=sa.com.andi.app Coming soon to the App Store (iOS). Our vision is to build a truly global marketplace that simplifies trading and advertising for individuals and businesses worldwide. We look forward to welcoming users from around the world.
Replies
0
Boosts
0
Views
93
Activity
12h
App Store watch app won’t install on Apple Watch Ultra 3 (watchOS 27.2 / 27.2.1): install reaches ~100%, then reverts to Install
I’m getting reports that my App Store app’s watch app won’t install on Apple Watch Ultra 3. All three reports so far are from Ultra 3 owners, and I haven’t had any from other models. Symptoms Installing from the Watch app on iPhone: the install spins forever, or it seems to try and then shows the Install button again. Installing from the App Store on the watch: the progress circle reaches about 100%, then reverts to the install icon. One user says it then keeps retrying in the background until it times out. No error is shown on either device. Every other app installs normally. All users have plenty of free space and have restarted both devices and deleted and reinstalled the app. One user had just erased and re-paired the watch, and our app was the only one that wouldn’t install. Another user first saw the watch app crash on every launch under 27.2.1, while its complication kept updating. After they removed the app, it would no longer reinstall. Affected setups Apple Watch Ultra 3 on watchOS 27.2 and 27.2.1 (updating to 27.2.1 didn’t help the user who started on 27.2) Paired with an iPhone 17 Pro Max and an iPhone Duo, both on iOS 27.2 / 27.2.1 About the app Uses the older two-target design: WatchKit App plus WatchKit Extension, not a single-target watch app. ClockKit complication. Deployment target watchOS 9.0. Built with Xcode 27.1 (27A9275), watchOS 27.0 SDK lipo shows arm64 and arm64_32 in the watch app The watch app barely changed from the previous release (storyboard edits only).
Replies
3
Boosts
0
Views
101
Activity
14h
Pre-reader kids education app in two languages: one localized app or two separate apps under 4.3(a)?
I’m an individual developer with a live educational app for children aged 3 to 5 who can’t read yet. Everything in the app is spoken: instructions, feedback and task prompts are voice recordings. For a child who can’t read, the language isn’t a setting. It is the whole product. Current setup The app is Sovice, Croatian, live since October 2026, with native Croatian voice recordings and a Croatian curriculum. It’s currently Croatian only. I’m now preparing an English version for the US and UK. The problem with adding English to the same app The child can’t recover from the wrong language. With two languages in one app, a parent picking the wrong one, or the app ending up in one by accident, leaves a three-year-old who can’t read the screen to switch back. This applies both ways: a US child landing in Croatian and a Croatian child landing in English. The listing follows the device language, not the market. Many Croatian parents set their phones to English. With an English listing, they’d see an English app and miss that this is a Croatian app, even though the Croatian recordings are why they’d download it. The markets need different products. The English version would have a different curriculum (English phonics and early reading), its own brand and mascot, and features for US families, such as a homeschool parent mode. Croatian families need things US families don’t, and the other way round. What I’m considering Two separate single-language apps from one shared codebase, each with its own bundle ID, name, brand and content, and availability limited to its own markets: Sovice: Croatian, sold in Croatia and the region. Wise Beaks: English, sold in English-speaking countries. Questions Has anyone shipped separate language or market versions of a kids or education app without a 4.3(a) rejection? What differentiation did App Review accept? Does “the users can’t read, so each app must be single-language” help when explaining this to App Review, or is it irrelevant to 4.3(a)? If one app is the expected path: is there a way to show a specific product page per country regardless of device language?
Replies
2
Boosts
0
Views
65
Activity
15h
Organization membership expired – Renew button not showing in Apple Developer app (India)
Hello, Our company's Apple Developer Program membership (Organization account, India) expired on June 11, 2026. Our apps are now unavailable on the App Store and we want to renew as soon as possible. What we have tried: Signed in to the Apple Developer app on iPhone as the Account Holder Account > Organization > Program shows "Valid through Jun 11, 2026" but there is NO "Renew Membership" button Updated the app, signed out and signed back in developer.apple.com/account shows "Your Apple Developer Program membership has expired" and asks to renew through the app Contacted Apple Developer Support via the contact form – no renewal link or reply yet Phone support shows as unavailable for our region Support case ID: 30000005620415 Could Apple Developer Support please help us enable renewal or send a renewal link? Thank you.
Replies
1
Boosts
0
Views
33
Activity
19h
EU Digital Services Act review
Hello, I submitted my trader status under the EU Digital Services Act on October 23, 2026. Since then, the status has remained “In Review”. As a result, my app is not available in the European Union. and now ??? what is the solution ? kind regards, Thorsten
Replies
2
Boosts
0
Views
98
Activity
23h
Charged ₹8,700 but enrollment not completed – "Purchase Not Completed" + region error (India, Enrollment ID 4TPY7VAM2Z)
Hi, I enrolled as an Individual through the Apple Developer app on my Mac on 12 Nov 2026. The payment of ₹8,700 went through and was debited from my account, but the app then showed: "Purchase Not Completed – Submit a request to Apple Support for review." Right after that, it showed a message saying the purchase is not available in my country/region. I have been bouncing between departments via call and Apple fails to find a solution for an issue like this Account details: • Enrollment ID: 4TPY7VAM2Z • Support Case ID: 30000010964994 • Apple Account region: India • Payment method: Indian UPI, billing address in India • Enrolled through: Apple Developer app on Mac, macOS 27.2.1
Replies
0
Boosts
0
Views
39
Activity
1d
Apple Developer Program Enrollment Pending for Over a Week – No Response from Support
Hello everyone, I'm experiencing an issue with my Apple Developer Program enrollment. I completed my enrollment and payment more than a week ago, but my account is still showing "Pending". I have already: Completed the payment successfully. Waited more than 7 days. Opened a support request. Sent an email to Apple Developer Support. Unfortunately, I haven't received any response or updates from Apple. This delay is preventing me from publishing my application on the App Store. Has anyone experienced a similar situation recently? How long did it take for Apple to approve your enrollment? Is there another way to escalate this issue? I would really appreciate any advice or help. Thank you!
Replies
0
Boosts
0
Views
41
Activity
1d
Locked field in the W-8BEN tax form
Hello, I’m trying to complete the W-8BEN tax form in App Store Connect, but the Country/Region field is locked and automatically filled with the wrong country. I am an Israeli citizen and a tax resident in Georgia, where I have permanent residence and a registered individual entrepreneur. The form currently shows an incorrect country, and I have no option to edit it. I have already contacted Apple Developer Support about this issue and was advised to contact the Finance/Tax team, but I have not been able to get the issue resolved. Could someone please advise: How can I correct the Country/Region field in the W-8BEN form? Can Apple Finance/Tax Support unlock or reset the form so that I can enter the correct information? Is there another way to submit the W-8BEN if the field remains locked? I would appreciate any guidance from someone who has experienced the same issue. Thank you.
Replies
6
Boosts
4
Views
299
Activity
1d
Apple Developer Enrollment Blocked by Name Recognition Error
Hello, I'm trying to enroll in the Apple Developer Program as an individual developer from Türkiye. During identity verification, the letter “ü” in my legal surname was incorrectly recognized as “o”. This has left my name incorrectly recorded in the system and is preventing me from completing my enrollment. I contacted Apple Developer Support on November 5 and have followed up three times, but I haven't received a response. My app is ready for the next stage of publication, and I'm currently unable to proceed with the App Store release. Has anyone experienced a similar issue with special characters in their legal name? Is there a way to request a manual correction or escalate an existing support request? I'd appreciate any guidance from an Apple representative. Thank you!
Replies
0
Boosts
0
Views
15
Activity
1d
Apple Developer Enrollment Blocked by Incorrect Surname – No Response from Support
Hello, I'm trying to enroll in the Apple Developer Program as an individual developer from Türkiye. During identity verification, the letter “ü” in my legal surname was incorrectly recognized as “o”. This has left my name incorrectly recorded in the system and is preventing me from completing my enrollment. I contacted Apple Developer Support on November 5 and have followed up three times, but I haven't received a response. My app is ready for the next stage of publication, and I'm currently unable to proceed with the App Store release. Has anyone experienced a similar issue with special characters in their legal name? Is there a way to request a manual correction or escalate an existing support request? I'd appreciate any guidance from an Apple representative. Thank you!
Replies
0
Boosts
0
Views
14
Activity
1d
Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
Replies
17
Boosts
1
Views
873
Activity
2d
Does DPLA 3.3.3(P) apply to the new EU-specific Screen Time data export API?
Hi, I'm trying to understand how Section 3.3.3(P) of the Apple Developer Program License Agreement applies to the new EU-specific Family Controls App and Website Usage API. Section 3.3.3(P) restricts sharing usage data beyond the individual and their device. However, Apple's documentation for DeviceActivityData.activityData(filteredBy:using:) explicitly mentions exporting activity data for use in another app or platform. Does this restriction still apply unchanged to the new EU API, or are additional uses permitted? I'm also curious whether this capability was introduced as part of Apple's compliance with the EU Digital Markets Act (DMA). I'm particularly interested in two use cases: Private storage: Storing a user's own usage history in their private CloudKit database or in client-side encrypted cloud storage, so their progress is preserved across devices and reinstalls. Voluntary sharing: Allowing users to share locally calculated milestones (e.g., "Alex spent less than 5 hours on Instagram this week") or exact usage times (e.g., "Alex spent 5h 42m on Instagram this week") with selected friends. Each share would require explicit user action and confirmation, with a clear preview of what's being shared. There would be no automatic background reporting or continuous monitoring by friends. I've already contacted Apple's DMA Compliance team and Developer Support, but was directed here without receiving clarification. I'd appreciate any help understanding how the new EU API relates to the existing restrictions, or who I could ask about this. Thanks!
Replies
0
Boosts
0
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60
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Apple Developer Account Inactive – No Response From Support After Over a Week
Hello, I'm having an issue with my Apple Developer account being inactive, and I'm unable to access the developer services I need. I paid my yearly developer payment a month early which didnt make the warning dissapear that i needed to pay. When time came ran up the system acts as if i never paid. I even submited my receipt invoice number in my support ticket. I submitted a support request to Apple over a week ago, but I have not received any response other than the initial confirmation. Apple Developer Support Case ID: 103013969563 I've been developing and publishing games on Apple's platform for approximately 10 years, and this situation is preventing me from continuing my work. Has anyone experienced something similar? Is there a way to escalate an existing support case or contact someone at Apple who can help resolve account activation issues? I would appreciate any guidance, especially from an Apple representative. Thank you.
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App Store Search and Regional Availability Issues – Evantura (App ID: 6761053184)
Hello Apple Developer Community, I'm experiencing two issues with my iOS application, Evantura, and would appreciate some guidance from developers who may have encountered similar problems. App Store Search and Name Recognition When users search for "Evantura" directly in the App Store, Apple automatically displays results for "Aventura" instead, with the suggestion: "Showing results for Aventura. Search instead for Evantura?" My application is published under the exact name "Evantura". Why doesn't the App Store properly recognize or prioritize the exact application name in its search results? Is there a way to improve or resolve this search indexing issue? App Not Available in Certain Regions The second issue concerns the application's regional availability. When I share the direct App Store link with some users, they receive the following message: "This app is currently not available in your country or region." My intention is to make Evantura publicly available worldwide, not limited to a specific country or region. I would like to understand: Could this be caused by the country and region availability settings in App Store Connect? Are there additional requirements or restrictions that could prevent an approved application from being downloaded in certain regions? How can I verify exactly which countries and regions can currently download my application? Is there a known issue that could cause the direct App Store link to display this message even when an application is intended for worldwide distribution? Application details: App name: Evantura App ID: 6761053184 Distribution: Public App Store Developer: ZoomTech My goal is to make Evantura searchable by its exact name and accessible to users worldwide through its direct App Store link. Any technical guidance or suggestions would be greatly appreciated. Thank you!
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Facing issue during Apple development Program
Hello Apple Developer Support Team, I have successfully completed the payment for my Apple Developer Program enrollment. However, I am still unable to access my developer account. When I try to proceed, I receive the following message: "Contact support at https://developer.apple.com/contact/" Please investigate this issue and activate my developer account as soon as possible. My development work has been delayed due to this issue. Kindly resolve this at the earliest. Thank you.
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