Hi there, the home app on my phone is unresponsive. I am unable to select add new device as it goes back to main window without opening new device window after selecting new device. I am unable to make any changes as they all revert back when I reopen the app and I m unable to remove home from the iPhone app.
home works on my iPad and I have even removed home using my iPad but on my iPhone it still shows the same home with devices stuck in updating. So the app is not updating via iCloud.
i have tried signing out of iCloud on my phone, restarting, switching off all devices and remove home from iPhone but selecting it doesn’t remove home. It still stays locked into the same home with devices that are still saying updating.
I am also unable to delete the app as I am unable to remove the home pod from the app itself. When I select remove accessory from within the app nothing happens and I have already removed the home pod mini using my iPad. So the app is frozen and due to this I am unable to delete the app itself as I get a message to first remove any home pod before deleting and no option to delete anyway.
has anyone else had this specific issue?