Our app is having issues streaming the HLS videos on iPhones internationally. We are based in Australia, and the videos play in-app when in Australia. But when in other countries, like the USA or the UK, the videos don't play. Sometimes the app crashes when we try to load the video. All the videos are of the same quality, average size and final quality is the same. This same issue doesn't occur on android.
Does anyone have any similar issues with playing HLS videos on iPhones internationally?
It is worthwhile to note that the image elements in the video can be seen, but the video element shows up as a black screen. It tells me that the video is playing, but it's not displaying to users.