Hello, I recently downloaded the pkg installer for Toad Edge 2.4.2. The installation process ran successfully but when I tried to open the app the application crashes showing this error:
Translated Report (Full Report Below)
Incident Identifier: 4166A55C-C171-46D5-B74F-02F9F22B52AB CrashReporter Key: B9982103-B32E-285B-1B13-B7EFB015AE82 Hardware Model: MacBookPro18,3 Process: toadEdge [13214] Path: /Applications/Toad Edge.app/Contents/MacOS/toadEdge Identifier: com.quest.Toad Version: 2.4.2 (20220425.111355) Code Type: X86-64 (Native) Role: Default Parent Process: launchd [1] Coalition: com.quest.Toad [22152]
Date/Time: 2022-08-18 10:27:48.0691 -0600 Launch Time: 2022-08-18 10:27:48.0478 -0600 OS Version: macOS 12.2.1 (21D62) Release Type: User Report Version: 104
Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x00007ff7fffc8af8 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: SIGNAL 5 Trace/BPT trap: 5 Terminating Process: exc handler [13214]
Triggered by Thread: 0
Application Specific Information: rosetta error: /var/db/oah/279281327407104_279281327407104/2c48b7b0fe1db3047a680d619c13c479316f70a4fd22c90c92aae27911abbfc2/toadEdge.aot: attachment of code signature supplement failed: 1
Thread 0 Crashed: 0 runtime 0x7ff7fffc8af8 0x7ff7fffac000 + 117496 1 runtime 0x7ff7fffc8b40 0x7ff7fffac000 + 117568 2 runtime 0x7ff7fffbf440 0x7ff7fffac000 + 78912 3 runtime 0x7ff7fffc0518 0x7ff7fffac000 + 83224 4 runtime 0x7ff7fffbfc94 0x7ff7fffac000 + 81044 5 runtime 0x7ff7fffafa80 0x7ff7fffac000 + 14976 6 ??? 0x3 ???
Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000003 x2: 0x000000000000003c x3: 0x000000000000002c x4: 0x0000000000000303 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000 x8: 0x00007ff7fffe7000 x9: 0x0000000000000000 x10: 0x0000000000000000 x11: 0x00007ff7fffe794b x12: 0x0000000000000000 x13: 0x0000000000000000 x14: 0x0000000000000000 x15: 0x00007ff7fffcf828 x16: 0xffffffffffffffe1 x17: 0x00000000ffffffff x18: 0x000000030427607b x19: 0x00007ff7fffdd2e1 x20: 0x0000000304276730 x21: 0x000000010000b000 x22: 0x0000000000000004 x23: 0x000000010000b000 x24: 0x0000000000000003 x25: 0x0000000000000001 x26: 0x0000000304275b90 x27: 0x00000002002471b8 x28: 0x000000030427e960 fp: 0x0000000304274970 lr: 0x00007ff7fffc8af0 sp: 0x0000000304274950 pc: 0x00007ff7fffc8af8 cpsr: 0x60001000 far: 0x0000000304274988 esr: 0xf2000001 (Breakpoint) brk 1
Binary Images: 0x7ff7fffac000 - 0x7ff7fffdbfff runtime () /usr/libexec/rosetta/runtime 0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
Error Formulating Crash Report: dyld_process_snapshot_get_shared_cache failed
EOF
Here is The full report:
Full Report
{"app_name":"toadEdge","timestamp":"2022-08-18 10:27:48.00 -0600","app_version":"2.4.2","slice_uuid":"309c3362-9c20-e13d-f566-5e8eef1d3d7f","build_version":"20220425.111355","platform":0,"bundleID":"com.quest.Toad","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.2.1 (21D62)","incident_id":"4166A55C-C171-46D5-B74F-02F9F22B52AB","name":"toadEdge"} { "uptime" : 86000, "procLaunch" : "2022-08-18 10:27:48.0478 -0600", "procRole" : "Default", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookPro18,3", "procStartAbsTime" : 2074360438950, "coalitionID" : 22152, "osVersion" : { "train" : "macOS 12.2.1", "build" : "21D62", "releaseType" : "User" }, "captureTime" : "2022-08-18 10:27:48.0691 -0600", "incident" : "4166A55C-C171-46D5-B74F-02F9F22B52AB", "bug_type" : "309", "pid" : 13214, "procExitAbsTime" : 2074360763063, "translated" : true, "cpuType" : "X86-64", "procName" : "toadEdge", "procPath" : "/Applications/Toad Edge.app/Contents/MacOS/toadEdge", "bundleInfo" : {"CFBundleShortVersionString":"2.4.2","CFBundleVersion":"20220425.111355","CFBundleIdentifier":"com.quest.Toad"}, "storeInfo" : {"deviceIdentifierForVendor":"C8807536-5991-5117-B599-745EEC261CE1","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.quest.Toad", "crashReporterKey" : "B9982103-B32E-285B-1B13-B7EFB015AE82", "wakeTime" : 863, "sleepWakeUUID" : "54265365-DC0E-42E3-B5EC-096CE761DAE8", "sip" : "enabled", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000001, 0x00007ff7fffc8af8","rawCodes":[1,140703128390392],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"}, "termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace/BPT trap: 5","byProc":"exc handler","byPid":13214}, "asi" : {"runtime":["rosetta error: /var/db/oah/279281327407104_279281327407104/2c48b7b0fe1db3047a680d619c13c479316f70a4fd22c90c92aae27911abbfc2/toadEdge.aot: attachment of code signature supplement failed: 1"]}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":1810847,"threadState":{"x":[{"value":0},{"value":3},{"value":60},{"value":44},{"value":771},{"value":0},{"value":0},{"value":0},{"value":140703128514560},{"value":0},{"value":0},{"value":140703128516939,"symbolLocation":195,"symbol":"crashreporter_info"},{"value":0},{"value":0},{"value":0},{"value":140703128418344},{"value":18446744073709551585},{"value":4294967295},{"value":12954591355},{"value":140703128474337},{"value":12954593072},{"value":4295012352},{"value":4},{"value":4295012352},{"value":3},{"value":1},{"value":12954590096},{"value":8592323000,"symbolLocation":0,"symbol":"dyld_all_image_infos"},{"value":12954626400}],"flavor":"ARM_THREAD_STATE64","lr":{"value":140703128390384},"cpsr":{"value":1610616832},"fp":{"value":12954585456},"sp":{"value":12954585424},"esr":{"value":4060086273,"description":"(Breakpoint) brk 1"},"pc":{"value":140703128390392,"matchesCrashFrame":1},"far":{"value":12954585480}},"frames":[{"imageOffset":117496,"imageIndex":0},{"imageOffset":117568,"imageIndex":0},{"imageOffset":78912,"imageIndex":0},{"imageOffset":83224,"imageIndex":0},{"imageOffset":81044,"imageIndex":0},{"imageOffset":14976,"imageIndex":0},{"imageOffset":3,"imageIndex":1}]}], "usedImages" : [ { "source" : "P", "arch" : "arm64", "base" : 140703128272896, "size" : 196608, "uuid" : "faca02c7-0a4c-3629-a746-55ddcfee9116", "path" : "/usr/libexec/rosetta/runtime", "name" : "runtime" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" } ], "vmSummary" : "ReadOnly portion of Libraries: Total=840K resident=0K(0%) swapped_out_or_unallocated=840K(100%)\nWritable regions: Total=21.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=21.2M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 13.1M 4 \nVM_ALLOCATE (reserved) 56K 1 reserved VM address space (unallocated)\n__DATA 80K 3 \n__DATA_CONST 80K 1 \n__LINKEDIT 240K 4 \n__TEXT 624K 2 \nmapped file 6.0G 27 \n=========== ======= ======= \nTOTAL 6.0G 44 \nTOTAL, minus reserved VM space 6.0G 44 \n", "legacyInfo" : { "threadTriggered" : {
} }, "trialInfo" : { "rollouts" : [ { "rolloutId" : "601d9415f79519000ccd4b69", "factorPackIds" : { "SIRI_TEXT_TO_SPEECH" : "622657ce37186c771d5404ad" }, "deploymentId" : 240000416 }, { "rolloutId" : "607844aa04477260f58a8077", "factorPackIds" : { "SIRI_MORPHUN_ASSETS" : "6103050cbfe6dc472e1c982a" }, "deploymentId" : 240000066 }, { "rolloutId" : "5fb4245a1bbfe8005e33a1e1", "factorPackIds" : {
},
"deploymentId" : 240000015
},
{
"rolloutId" : "60356660bbe37970735c5624",
"factorPackIds" : {
},
"deploymentId" : 240000027
},
{
"rolloutId" : "602ad4dac86151000cf27e46",
"factorPackIds" : {
"SIRI_DICTATION_ASSETS" : "61fb0e87c773c43cde3bb80e"
},
"deploymentId" : 240000305
},
{
"rolloutId" : "60da5e84ab0ca017dace9abf",
"factorPackIds" : {
},
"deploymentId" : 240000008
},
{
"rolloutId" : "5ffde50ce2aacd000d47a95f",
"factorPackIds" : {
},
"deploymentId" : 240000179
},
{
"rolloutId" : "60186475825c62000ccf5450",
"factorPackIds" : {
},
"deploymentId" : 240000025
},
{
"rolloutId" : "5fc94383418129005b4e9ae0",
"factorPackIds" : {
},
"deploymentId" : 240000441
}
], "experiments" : [
] }, "reportNotes" : [ "dyld_process_snapshot_get_shared_cache failed" ] }
Model: MacBookPro18,3, BootROM 7429.81.3, proc 8:6:2 processors, 16 GB, SMC Graphics: Apple M1 Pro, Apple M1 Pro, Built-In Display: Color LCD, 3024 x 1964 Retina, Main, MirrorOff, Online Memory Module: LPDDR5 AirPort: Wi-Fi, wl0: Dec 13 2021 17:12:34 version 20.10.853.31.8.7.109 FWID 01-804e92d8
USB Device: USB31Bus Thunderbolt Bus: MacBook Pro, Apple Inc.
