No Crashes?

Any time your applications quits (crashes) unexpectedly the Xcode debugger will shows crash data. The Xcode simulator is not the same as the application on an actual device. There are apps that don't crash on Xcode but when put onto a device will crash for various reasons the simulator doesn't account for.

TestFlight is pretty much a broken tool now that Apple took over. I went for almost a month with no crashes showing up across all my various versions, and then suddenly one day got crashes showing for the preview 15 versions I had pushed to testers.

That's unfortunate. Are their any alternatives?

Third party crash reporting (Crashlytics, Parse et al) seems more reliable, although they don't catch everything either - for example an 0x8badf00d watchdog timeout if the crash reporting framework isn't initialized yet before the app is killed. I do get a LOT more crashes reported now that I'm using Parse.

I liked it better before, when I was in blissful ignorance that everything was running perfectly 😀

Hello Gargoyle,

If you experience the issue again where you believe that your app is generating crashes but those crashes are not being shown in the Crashes Organizer please let us know by filing a Radar here at bugreport.apple.com.

Please include in the report the following information about the app that you’re not seeing crashes for: bundle identifier, Apple ID for the app (you can find this on iTunes Connect when viewing your app’s version on the store under “General App Information"), version number, and build number. After you've created the Radar please reply back on this thread with the Radar number and we'll take a look.

Thanks,

Chris

Hello alex_kac,

For more information on the requirements to recieve crash reports in the Crashes Organizer please take a look at the documentation here (https://developer.apple.com/library/prerelease/ios/recipes/xcode_help-crashes_organizer/AboutCrashesOrganizer/AboutCrashesOrganizer.html#//apple_ref/doc/uid/TP40015147-CH1-SW1). If have a developer account with Admin or Agent priviledges for the app or you have iTunes Connect Access for the app you should be able to view crashes when your app is distributed over TestFlight. You must also upload symbols with the app to receive crashes.

If you have satisfied these conditions and are still not seeing crashes generated by your app in the Crashes Organizer please follow the instructions I've described for "Gargoyle":

Please file a Radar at bugreport.apple.com. Please include in the report the following information about the app that you’re not seeing crashes for: bundle identifier, Apple ID for the app (you can find this on iTunes Connect when viewing your app’s version on the store under “General App Information"), version number, and build number. After you've created the Radar please reply back on this thread with the Radar number and we'll take a look.

Thanks,

Chris

I'm not sure if this is related (or I should start another thread) but I'm also having problems with .crash files not appearing on certain devices (I'm looking in Settings, Privacy, Diagnostics & Usage Data and also in itunes after doing a sync)

I'm currently testing my code on an ipad mini retina, an ipad 3 and an iphone 5. All devices are running ios 8.4 and all are running exactly the same version of my code.

This is the line that is causing the problem, the string is zero length so I should get a failure

NSString *thisKey = [[recordItem lastname] substringToIndex:1];

When I get the crash, I only get the .crash file produced on the ipad mini, no crash files are produced on the other devices, in fact i've even done a complete reset on the iphone 5s (only apple apps installed + my test code) and that still doesn't solve the problem

Can somebody tell me why only certain devices seem to produce the .crash files

Having done some investigation, it seems that older devices, eg,iphone 5, ipad 3, ipods no longer produce crash files, is this true?

Thanks in advance

Trev

22065950 is the bugreport number I just filed.

I am seeing a similar problem where no crashes are showing up in Xcode. I just filed a radar: 22169481

I'm having the same problem David. Any luck? Appreciate any help. Thanks

Jeff

hi all

any changes ?

i have the same probleme

I have same problem with all my application build under XCOde 7. But today suddenly I was able to download crash reposrts for my apps. Looks that there was some problem on Apple servers. Hope it will continue to work without problems.

Chris,

I believe I am having the same problem. Just filled out a bug report at 24722998.

Thanks

Tom

Hi Chris,

I also appear to be having the same issue as "Gargoyle" and other forum users with crash data not showing up. I've also lodged a radar: 24785783

Just filed a radar for this issue as well, 25256206. Thanks for your help on this.

Andrew