Apple Home App - Add accessory opens camera and then closes

Recently got a new iPhone 14 Pro Max and I wanted to add a smart plug that had been working previously - but when I try to "add accessory" I can see the app tries to open the camera but then an error/bug occurs and the camera closes instantly and goes back to the Home app.

The home app then does not allow me to add accessory at all

The other home options to: Add automation, Add Room, Add Scene etc. . . all work

There seems to be an issue with connecting to the camera from the Home app.

iOS is the latest: 16.0.2

I have turned off my phone twice and turned it back on.

What's interesting is from the smart plug manufacturer's app, there's an issue with adding the accessory too. Also seems to be accessibility to the camera from the app.

I've allowed these apps to have access to everything from settings. But I don't see "camera" as an option within these settings. The only settings are: Location, Bluetooth, Local Network, Home Data, Siri & Search, Notifications, Cellular Data. . .. nothing for the camera, which seems to be the issue.

From Settings -> Privacy -> Camera, there's no option to grant these apps permission to use the camera. And the app's themseleves aren't requesting permission like i've seen before.

Edit 1: Maybe I need to delete the app's and reinstall to prompt them to request permission again? Or maybe the new phone hasn't given the app's permission, but the app's think they have it from the request approved from my pervious phone?

Edit 2: Deleted the Home app and re-installed - it requested permission to use location data, but never requested permission to use camera. And I'm still having the same issues with adding an accessory. The "add accessory" button is seemingly unresponsive or there's an error in the logic behind the button

Hi there,

You might have better luck asking this question over in Apple Support Communities run by Apple Support.

Apple Home App - Add accessory opens camera and then closes
 
 
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