I downloaded Apple Configurator v1.1 from the App Store to an iPad 9th Gen running iPadOS 16.1. When I try to launch the Configurator, the display goes black for a second and then returns to the home screen. I have neither a current Mac available nor an iPhone, only a stack of new iPads purchased through Amazon.
Apple Configurator Won't Launch on iPad
Have the same issue here with a school iPad that I updated so that I could use the Configurator to enroll a troublesome iPad to our Apple School Manager Account. Did you find a solution?
I have the same issue as well. App tries to open, then immediately closes. Apple, any update on this?
Same issue on iPad mini (6th gen), have erased the iPad and tried with no other apps installed, didn't work on iPadOS 16.1 or 16.1.1.
App not working on Ipad, once installed it shows version 1.0 is installed even though it says they running on version 1.1 in store. Have reloaded the app multiple times, reloaded Ipad even, app installs but when you run it just goes black and pop back to home screen. Please can we get an update on this? been broken more than a 2 months for me
Hello, I’ve got the same issue, anyone already has a solution? I’ve got only this device to configure macbooks of my company on ABM. Thank you
Already everyone. Here is the solution:
Apple Configurator only works on iPhoneand iPod Touch, not iPad. You can use a Macbook to do the process, but iPad no luck!
Get your IT Department to buy an iPhone or use an Macbook. I know it makes no sense cause I only found out by reading the spec requirements of the software thinking it was only an iOS update needed.
Thanks DrCoolIP.
It's a bit of a **** to the average technician; many of us can't afford an iPhone!
Apple, please fix this on the iPad!
It is annoying to be pushed to purchase an iPhone to enrol some company devices!
Please, please, fix this issue on the iPad!
I have the same issue as well. App tries to open, then immediately closes. Apple, any update on this?
I have a stack of Ipads and cannot get them deployed as I do not have a IPhone or Mac to use configurator on ... I have tons of IPads and cannot use one as an Admin for configurator?? Please fix this and allow IPADS to run the configurator.
Apple Configurator 2 appears to work after updating to iPadOS 16.4, at least on my iPad 7th Gen.
Try updating to iPadOS 16.4, this appears to have worked for my iPad 7th Gen.
My company setup is to use my BYOD iPhone 14 to enroll company iPad minis in Apple Business Manager using Apple Configurator 1.1 on my phone, and my company laptop. I have successfully enrolled 3 iPad minis. I cannot get the next iPad mini to register with the circular camera scan. After erasing and backing up the iPad mini, I power it on, choose language, login to the same wifi that my phone uses, then with Configurator open on my phone, I bring it up to the iPad but am not getting the camera scan. It just goes into manual setup.
I have setup manually, then erased ipad and started over 4 times with same results. The iPad is updated to its highest 12.5.7.
I just set up a dummy apple ID account on my phone, and Configurator worked.
My work Apple ID, is good on all previous iPads I have set up in Configurator. This one unit is the exception and I am on deadline to enroll this with our work Apple ID by tomorrow. Thanks!