Hi everyone, my company has received a notification from Apple stating that our Developer account is in violation of Guideline 3.2(f). Our app sells service packages via our website but does not yet have in-app purchasing integrated. We suspect the issue stems from this payment flow and are looking for an experienced professional to help review and adjust the app, as well as prepare a response or appeal to Apple. We have a budget and are ready to pay for this assistance. If you have successfully handled similar cases or offer consulting services, please leave a comment or send me a private message, including your estimated fee. I will share the notification from Apple and further details for discussion. Thanks everyone!

Hello everyone, I am seeking advice, or hopefully the attention of an Apple Community Moderator, regarding a structural loop I am stuck in with my Apple Developer Program enrollment. My independent corporate enrollment is currently being declined due to an automated historical account association, and standard support channels have not been able to resolve it. The Context • Back in 2015: I was added as an Admin or Team Member to a past client’s Apple Developer account to help them set up their environment. That client never ended up publishing any applications, and that account has been completely dormant for years. • In 2024: I officially incorporated my own separate, independent legal entity in the United States. I successfully obtained our IRS EIN, established a clean Dun & Bradstreet (D-U-N-S) profile, and applied for a fresh Apple Developer Organization Account using my company's official credentials. The Issue Our application was completely declined. Through correspondence, it became clear that Apple’s automated enrollment scanners are flagging my personal identity or Apple Account because of that legacy 2015 admin association. The system is treating my new, legitimate corporation as a duplicate or "associated entity" violation. The Roadblock I am the authorized legal signee for my new US company. This is a completely separate legal and financial entity. I have all official corporate documentation ready for verification, including IRS CP-575 EIN assignments, state Articles of Organization, and active D-U-N-S data matching our exact corporate address. Unfortunately, Tier 1 developer support templates are not addressing this backend identity-link issue. I simply need an Account Specialist or Risk Management team member to manually review the file, sever my identity link from that dead 2015 client team ID, and allow our US corporation to proceed with enrollment. Our business operations and product launch timelines are completely stalled. Has anyone successfully broken out of this legacy association loop? If any Apple Dev Forums moderators are reading this, could you please help escalate this ticket internally? Case ID for reference: 102966456983 Thank you for any insight or assistance. Regards Tanveer

I moved my Apple Developer account from Individual to Organization, but my apps on the App Store still show my personal name as the developer and seller. They should now show the company name. Organization, Alche Club Company Limited

Hi, I am currently trying to accept an Account Holder transfer for our Apple Developer account. My ID verification has already been completed successfully in the Apple Developer app. The issue is with the address verification step. I receive an “Action not allowed” error when I try to continue. I have already tried: The business address used for our Apple Developer account registration. My current personal residential address. A previous personal residential address linked to my Apple Account. None of these addresses are being accepted, even though my ID verification is successful. Has anyone experienced this issue before, or does anyone know what Apple specifically validates the address against during an Account Holder transfer? This is currently preventing us from completing the transfer and is blocking an App Store submission. Thank you.

Hi everyone, My Apple Developer Program membership has expired and I can't renew it because the Renew button is missing. It doesn't appear in the Apple Developer app or on the Membership page at developer.apple.com. What happened: I recently changed the email address on my Apple ID (the Account Holder account). Around the time my membership was due for renewal, the Renew option disappeared. My membership has now expired, and all my apps have been removed from the App Store. What I've tried: Checked both the Developer app and developer.apple.com/account Confirmed I'm signed in as the Account Holder Checked for pending agreements in App Store Connect Emailed Developer Support two days ago but haven't heard back The phone/callback option doesn't appear for my region. My apps are no longer available for new downloads, which is affecting my business, so I'd really appreciate any help. Has anyone had the Renew button disappear after an Apple ID email change? Is there a known fix, or a way to get the account looked at faster? Apple staff, I'm happy to share my Team ID and case number privately if needed. Thanks!

Hi all, We submitted a request to update our organization's legal name on our Apple Developer Program account in early June, about two months ago. It is a simple name change. Our company, D-U-N-S number and account holder are all the same, and the D-U-N-S record has already been updated with the new name. Since then: We've contacted Developer Support over 10 times The replies we get say the request is "being reviewed," with no timeline The old name is still shown as the seller on our App Store listing, which confuses our users and doesn't match our invoices and contracts For comparison, we made the same change with Google Play Console and it was done within 48 hours. We have customers who cant get the latest version. We cant release a new version - and the old one is crashing. We are loosing customer on this. We understand Apple needs to verify legal entity changes, but two months with no update or estimate makes it hard to plan. We have [an app update / a launch / a partnership] that depends on the correct name being shown. Has anyone been through this recently? How long did your organization name change take? Is there a way to escalate a stalled request? Did you have to provide extra documents (business registration certificate, etc.) before it moved forward? Any advice is appreciated, and if someone from Apple sees this, we'd be grateful if you could look at it. Thanks, John

Hello, I initiated my request to migrate from an individual to an organization account more than two weeks ago and have already submitted all the required documents, but I have not yet received an update. I would appreciate your help in escalating this request and providing a status update on where it currently stands. My enrollment ID is LJ7F95G836.

I am unable to accept the Apple Developer Agreement. Every attempt fails server-side with the same error. A request is already open with Apple Developer Program Support (case 102955759789); I am posting here in parallel because the failure looks like a data problem on the account record that support may need internal help to reach. What happens: On https://developer.apple.com/register/agree/?path=%2Faccount%2F I click Agree. The POST to /services-register/registerDeveloper (payload: agreementId plus receiveEmails) returns HTTP 200 with: resultCode: 25000 resultString: "DS internal exception occurred. ErrorCode: -21050 ErrorMessage: state province cd should not be greater than 32" responseId: 08447485-8e67-447e-a316-7c520926ed1a creationTimestamp: 2026-09-07T14:17:00Z The same error appears in the UI as a modal dialog, and also occurs in the Apple Developer app for macOS. What I have already checked: Reproducible in a private window and across browsers, so it is not a cached-session issue. The request body contains no address data, so there is nothing malformed on the client side. The rejected value appears to already be stored on the account record. I am signing in with a Managed Apple Account provisioned by my organisation. I cannot inspect or correct my address myself: account.apple.com returns UnsupportedAccountTypeForWeb_IsManagedAppleId for the personal information section. Access to Apple Developer Program resources has already been granted for my account in Apple Business Manager. My organisation has an active Apple Developer Program membership as an organisation. I only need to join the existing team, not to enrol. Apple Developer Program Support case 102955759789 is open, with no resolution so far. My questions: Which field on the account record does "state province cd" map to for a Managed Apple Account — the address of the assigned Apple Business Manager location, or an attribute synced from our identity provider? Knowing this would let our administrator fix the source instead of guessing. Given that the value cannot be edited by the user on a managed account, can this record be corrected on Apple's side, or case 102955759789 escalated to the Developer Program team? Thanks.

Hi everyone, I'm an iOS developer based in Türkiye. Over the years, some of my Apple Developer accounts have been blocked/terminated, and I was never able to regain access or find out the reason — even the termination emails didn't give me a clear explanation. Right now I'm a member of three teams: my personal (individual) account and two organization accounts belonging to companies I work for. I regularly update and release apps on all of them, so losing access again would put me and my employers in a very difficult position. Support hasn't been able to tell me why the previous accounts were closed, and I feel quite alone in this. Has anyone been through something similar? What steps do you recommend to: Avoid account termination in the first place, and Get a proper response from Apple Developer Support if it happens again? Any advice would be appreciated. Thank you!

Hello Apple Developer Support / Developer Community, I’m looking for some guidance regarding an issue with my Apple Developer account and App Store publishing. I have been trying to resolve an account/membership issue so that we can properly publish and manage our product on the App Store. Unfortunately, this process has been taking an unusually long time, and we still have not received a clear explanation or resolution from Apple. My Apple Developer account is currently enrolled as an Individual, and I have been asked to migrate the membership from Individual to Organization. The Developer portal currently shows: “You’ve asked for your membership to be migrated from an individual to an organization.” It also provides the “Continue migration” option and asks for our organization information. However, despite providing the required information and contacting Apple Developer Support multiple times, the process is still not completed. I currently have open Apple Developer Support cases under Membership and Account → Account Information Update: Case ID: 102952447898 — latest communication: September 3, 2026 Case ID: 102945341942 — previous communications: July 18, July 21, and July 27, 2026 The older case has already been open for a significant amount of time, and although we have followed up, we still don't have a clear resolution or actionable feedback. Our main concern We need to understand: What is currently preventing the Individual → Organization migration from being completed? Is any additional information or verification required from us? Is there an issue with our organization information that needs to be corrected? Why is the process taking so long despite the support cases and follow-ups? Can an Apple Developer Relations/support specialist review and escalate this case? This situation is becoming very difficult for our team because we are unable to move forward normally with our App Store publishing process. We completely understand that Apple needs to perform verification and security checks. We are happy to provide any additional documentation or information required. However, after multiple support contacts and a long waiting period, we would really appreciate a clear status update and specific instructions on what we need to do next. If anyone from Apple Developer Support or Developer Relations can look into this or advise us on the correct escalation process, we would sincerely appreciate it. Case IDs: 102952447898 102945341942 Thank you for your time and assistance.

Hello, I forgot to renew my Paid Apps Agreement when the previous one expired. As a result, all of my In-App Purchases and subscriptions became unavailable. I have now signed the new agreement, and it appears as active in App Store Connect. However, my In-App Purchases are still unavailable and purchases cannot be completed in my apps. Is there a propagation delay after signing the agreement before In-App Purchases become available again? Does Apple need to perform any manual action on their side after the agreement is renewed? If there is a delay, how long did it take in your experience? My products are still marked as "Ready for Sale" and everything else appears to be configured correctly. This issue is currently affecting live apps and preventing customers from making purchases, so I'm trying to understand whether I should simply wait or contact Apple Support. Thanks for any insights.

good morning, good afternoon or any time is in your home. Please help me with my account that appear pendant, and I paid on August 23th. If is normal please let me know! Thanks in advance 🙌

Hello Apple Developer Community, I’m posting here as a last resort, hoping someone from the community or Apple can help me resolve this issue. I have an individual Apple Developer account and submitted a request to migrate it to an Organization account. According to the message shown in my Apple Developer account, the migration is still being processed: “We’re processing your membership migration from an individual to an organization.” The problem is that this has been going on for more than 3 months, and during this entire period, my developer membership benefits have been disabled, meaning **I cannot properly use my Apple Developer account or access the services I need. ** I have tried every available support channel I have genuinely tried everything I could: Support tickets: Submitted and still open, with no meaningful response. Email: Contacted Apple Developer Support multiple times, with no response. Phone support: Called multiple times and waited more than 3 hours on some occasions, without someone answering my calls at all. I have repeatedly attempted to follow up, but I am still stuck at the same stage. At this point, I don't know what else I can do. Three months is an extremely long time for an account migration, especially when the process completely disables the developer membership. I understand that account migrations may require verification and processing, but there should at least be a clear status update or a way to escalate an issue that has been pending for this long. I would really appreciate it if someone could advise me on: How can I escalate this migration request? Is there a specific Apple Developer team or department that handles delayed organization migrations? Is there any way to get an actual status update on my request? Can Apple restore my developer membership benefits while the migration is being processed? I’m not looking to bypass Apple's procedures. I simply need someone to review the case and tell me what is causing the delay and what I need to do to complete the migration. My account currently shows that the migration is still being processed, as shown in the attached screenshot. If anyone from Apple Developer Support sees this, please help me escalate this case. Thank you.

Hi there, I have a developer program subscription but somehow when I log into the website it shows me to enrol again. My subscription renew date is on feb 27. I think is some kind of problem of syncronism or something like that but I need to sort this out ASAP because my business app depends on this. Has anyone had the same problem before? Thanks anyway.

Hi all, I'm running 2 macOS VMs on a bare-metal Mac (host is also macOS). I'm seeing inconsistent iMessage sign-in behavior depending on the Apple ID type and whether it's bare metal or virtualized: Managed Apple ID (ABM-issued): signs into iMessage fine on the bare-metal host. Same Managed Apple ID: fails to sign into iMessage inside the VM on the same physical machine. Personal/basic Apple ID: signs in fine in the VM without issue. Has anyone run into this specific combination — MAID working on bare metal but not inside a VM, while a personal ID works fine in both?

Hello everyone, I hope you're doing well. I'm looking for some guidance regarding the Apple Developer account conversion process. Nearly one month ago, we submitted a request to convert our Apple Developer account from Individual to Organization. We also contacted Apple Support and provided the required information. Since then, we have been patiently waiting, but we have not received any updates or feedback via email or through the support process. A few weeks ago, we also created a post here on the Apple Developer Forums hoping to receive some guidance, but unfortunately, we have not received any response there either. At this point, we would simply like to know: Is it normal for the conversion process to take this long? Has anyone experienced a similar delay? Is there anything else we should do, or should we continue waiting for Apple's response? We understand that these requests may require additional review, and we truly appreciate the work of the Apple team. We would just be grateful for any update or advice from the community or Apple staff. Thank you in advance for your time and assistance. Any suggestions or shared experiences would be greatly appreciated. Best regards.

Hello Apple Developer Community, I am looking for guidance regarding an Apple Developer Program organization enrollment issue. I am enrolling as a Company / Organization for my US LLC. My organization has a valid D-U-N-S Number, and Apple Developer's D-U-N-S lookup successfully recognizes my company information. I also received confirmation from Apple Developer Relations that my D-U-N-S information can be used for organization enrollment. However, my organization enrollment was declined without a clear explanation. During the previous review process, there was also a technical issue with my company email server, and I may have missed some communication from Apple Developer Support. The email issue has now been resolved. I am the founder and authorized representative of the company, and I can provide any required company documents or verification information. Has anyone experienced a similar situation where: D-U-N-S verification was successful, company information matched, but organization enrollment was still declined? Any advice on how to request a proper manual review would be appreciated. Thank you.

Hello Apple Review Team, I respectfully request a review of the decision to terminate my Apple Developer account. I was very surprised to receive the termination notice because I have not engaged in any fraudulent, dishonest, or deceptive activity. I am the only person who uses this developer account, and I have never shared, sold, or transferred it to anyone. The only application I have been developing is DEM Vakit Quran-Ezan, which is my own project. I created and maintained this application myself. I have not made any suspicious changes to my app, and in fact, I have not even submitted an update for more than two weeks before receiving the termination notice. I sincerely do not understand what action or behavior Apple considers to be “fraudulent conduct.” If there has been a misunderstanding or an error in your detection systems, I kindly ask you to review my account again and explain the specific reason for this decision. I have always tried to follow the Apple Developer Program License Agreement and the App Store Review Guidelines. If additional information or verification is required, I am fully willing to provide it. Please reconsider this decision and allow me the opportunity to continue developing my application. Thank you for your time and consideration. Sincerely, Izzet Umit ONEN

Hi everyone, I’m having an issue with my Apple Developer Program membership and App Store Connect access. My Apple Developer Program membership appears to be active. I received confirmation from Apple that the membership was approved and that the payment was successfully processed. However, when I try to sign in to App Store Connect with the same Apple Account, after completing two-factor authentication, I still get this message: “To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect.” It has been nearly a week since the payment settled at my bank, but App Store Connect still does not recognize my account. I contacted Apple Developer Support several times, but only received a canned response that only confirmed the advisor didn't actually read my ticket, and walked me through the purchase process. I've already paid. I'm already enrolled. I just have no access to my account. Has anyone experienced this before? Is there an additional activation step, account linking issue, or App Store Connect setup step that I might be missing? I would really appreciate any advice from the community or any Apple Support Advisors that may be seeing this. Thank you.

Hello everyone, I'm looking for some advice regarding the Apple Developer account migration process. Around 2–3 weeks ago, I submitted a request to convert my Apple Developer account from an Individual account to an Organization account. Since then, I have contacted Apple Support several times and have followed all the instructions they provided. However, the migration is still in progress, and I haven't received any update about the expected completion date. I would like to ask the community: How long did your account conversion take? Is 2–3 weeks considered normal for this process? Has anyone recently completed this migration? If so, how many days or weeks did it take? Is there anything I can do to help speed up the review, or is it simply a matter of waiting for Apple's team? For context: My business is already registered. All requested information has been submitted. I'm currently waiting for Apple to complete the account conversion. I'd really appreciate hearing about your experiences or any advice. Thank you!