Session data overlapping

Question

Created Dec ’22

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User1(Android) and User2(iOS) are logging into the mobile application. User1 successfully logs into the application. Later when user2 logs in, he sees User1's details. The request flows to the server in below structure: Mobile hybrid app (Cordova plugin, Temenos UXP) -> GTM -> LTM -> LBs ->DC1/2 server

Is there any possibility that two sessions getting overlapped with user details (Local storage/Session storage getting mixed) ? Is there any possibility of data overlapping at the cookie/cache level ? User 1 (android) logs in and after few minutes user 2 (iOS) logs in, before user 2 (iOS) logs in, User 2 is able to see user 1 details. Is it somewhere needs to checked at OS/Web browser/Plugins/Dependencies other than session level ?

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Answer 1

OP

Apple

Dec ’22

Hello DL_CBS_AMS_MOBILEAPP_RPT. Your question seems more server-side than client-side, and unrelated to Safari specifically. You may get more responses on a forum dedicated to backend web development.

—Jason.

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Answer 2

DL_CBS_AMS_MOBILEAPP_RPT OP

Dec ’22

Thanks Jason

We have same backend for android/ iOS but this issue is happing for iOS users Only. Till now we have’t seen any android user getting logged in with incorrect user details. However frequency of session data mixing is 0.001 %. We have reviewed backend/FrontEnd code but we haven’t found anything in terms of root cause. We are looking for suggestion If somebody has faced similar issue with hybrid app then which area to look at.

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