Issue installing apps with watchOS 2 beta 2

Question

Created Jun ’15

Replies 2

Boosts 0

Participants 2

I have trying to install apps after I have upgraded both my iPhone 6 and my Apple Watch.

It is taking too long, so I left them syncing overnight. Some apps were installed successfully, some are stuck in installing status.

I tried force reboot both devices, the installing is still stuck.

alerts keeps poping up:

"Message out of order in AR

File against Pepper CompanionSync|1.0, attach all logs"

or

"Message out of order in LocA

File against Pepper CompanionSync|1.0, attach all logs"

I have also checked the release note to find out if this is an known issue.

the release notes read:

"

File Transfers

Known Issue

File transfers fail from Watch to iPhone.

Workaround: Uninstall and reinstall the Watch app

"

How do we uninstall the Watch app? Isn't it part of the iOS 9 system? Does that mean restore the phone using official iOS 9 beta 2 firmware?

Please help us resolve this issue?

Boost

Answer 1

zhaoxin OP

Jun ’15

You can install and remove apps in Watch app. That where you see the app is showing installing status. You press the swith on the right. After a while, you will got the swich off and the app's removing status disappear.

I have reported this as a bug and got a bug duplicated email, so I think there is someone in apple is dealing with this issue. In current and beta 1 wacthOS 2.0, if you install apps more than 1 simutenously, the apps' installation may stuck as your description. That also take a lot battery. Even worse, if some of you apps update in App Store in the same day. They will stick and you don't even know it.

So the best way now, is when pairing your watch, choose install apps later instead of all. And install app one by one. The installing status will disappear when you have installed a app in Apple watch.

0

Answer 2

john99 OP

Aug ’15

I'm running watchOS 2 beta 5 and installed the apps simultaneously. Unfortunately the apps are stuck installing. I select all to uninstall simulatiously and go to main screen of watch app go back to the app and it shows installing even thou the green switch is off!

Wouldn't it stop the install if I reset the iPhone and restore from backup? Or should I reset the Apple Watch? I have some workout data on the watch that hasn't sync'd with the phone due to the hung install of the apps. (Also my watch battery drains pretty fast while trying to install the watch apps!)

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