Issue with Spotify & Apple Music where it jumps and restarts your music.

Question

Created Mar ’24

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I first encountered this issue on my Spotify web app on 6th March 2024 where the song will restart and/or jumps to another song within the playlist, plays for a bit and occasionally restarts a number of times.

I will never know when Spotify will restart/jumps the song. No issues on Apple Music and on my iPhone & Apple Watch & then it started happening today 21 March 2024.

I tried Googling but to no avail and exhausted all solutions with Spotify's care team (re-installing, clearing the app and macbook's cache, host files & etc, restarting my devices).

I assume that it's now Apple's software issue with macOS Sonoma? Please help, anyone / Apple!!!

Details:

The spotify version i'm having is 1.2.33.1039.g8ddb5918
Macbook Air M2 2022 with macOS Sonoma 14.4
iPhone 14 Pro

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Answer 1

chhammad OP

May ’24

I've encountered a similar issue with Spotify on my MacBook Air running macOS Sonoma, where the songs would randomly restart or jump within the playlist, disrupting the listening experience. After exhausting all possible solutions with Spotify's care team and experiencing no issues with Apple Music on my iPhone and Apple Watch, I believe this may indeed be a software compatibility issue with macOS Sonoma.

To troubleshoot this further, I recommend trying the following steps:

Check for any pending updates for both Spotify and macOS Sonoma. Sometimes, software updates can address compatibility issues and improve performance.

Consider resetting the Spotify app preferences. You can do this by navigating to Spotify Preferences > Advanced Settings > Reset Settings.

Temporarily disable any third-party extensions or plugins that may be interfering with Spotify's playback. You can do this by going to System Preferences > Extensions and unchecking any relevant extensions.

Try using Spotify in a different browser or in the Spotify desktop app to see if the issue persists across different platforms.

If possible, test Spotify on a different macOS device to see if the issue is specific to your MacBook Air.

If none of these steps resolve the issue, I recommend you should check out [spotimax.com] they have so many guides related to Spotify which helped me a lot to solve my queries related to Spotify.

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