watchOS2 reset to the factory defaults

App & System Services Core OS
matteomosca OP
Created Jun ’15
Replies 4
Boosts 0
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Participants 1

My watch gets stuck on the pairing phase and I can't reset to the factory defaults.


I have already tried these:

- Force touching on any view during onboarding:

It appears a menu "Restart setup" than the classic progress view with the loader that gets stuck (it stops the rotation) after half an hour without rebooting.

I force the reboot and i'm in the same previous situation: I can't pair, no way, neither with manually.


- Force touching on the Power OFF button (it appears pressing the hardware button under the digital crown):

The view is scaled but no contextual menus comes up.


This is frustrating!

Please, any suggestions would be appreciated.

Replies  4
Boosts  0
Views  655
Participants  1
MichaelFromBelgium OP
Jun ’15

While your watch is in the charger, try pressing the digital crown button and the power (also friends) button together until you get the Apple logo.

After this, let is sit for a while (like three hours minimum) and see what happens. Normally the Apple Watch should sort things out itself.


If the Apple Watch is still stuck, try the above step again. Force rebooting and let it sit.

- It is very important that the Apple Watch is in the charger!

If the Apple Watch is still stuck after 3 times waiting you should go to the Apple Store so they can take a look at it.

If you do not live closely to an Apple Store, you can call or chat with Apple Support so you can send the Watch in for repair.


Hope I helped.

0
matteomosca OP
Jun ’15

If i do this

"While your watch is in the charger, try pressing the digital crown button and the power (also friends) button together until you get the Apple logo."

After 2 minutes it can boot and i see a list of languages from which i can choose.

The next step is to pair: the problem is here, i can't pair the Watch with the iPhone6 (with iOS9 b2).

It seems like the watch doesn't broadcast its BT device name because neither with the manually pairing it works.



Thanks.

0
Agc07 OP
Jul ’15

I have this same problem. Did you find a solution?

0
bobbelibobb OP
Jul ’15

Hi. Did you solve this problem?

0
watchOS2 reset to the factory defaults
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