Over the course of one hour, the reviewer logged into the application and generated approximately 20 different notifications, such as liking and sharing posts. At the end of the hour, the reviewer rejected the application, claiming they couldn't log in. However, we observed the reviewer in real-time creating notifications throughout the hour using the user credentials we created for the review team. Based on these facts, we can confidently say the reviewer lied about the reason for the rejection. We tried to respond to the reviewer, but they did not reply. We have submitted a formal review to look into the situation and provided documentation showing the user creating notifications. Has anyone dealt with this before?
Thank you for your post and appeal. We're investigating and a representative from App Review will contact you shortly . If you continue to experience issues during review, please contact us.
