Hi everyone,
I’m experiencing a frustrating issue with my iPhone 14 Plus after updating to iOS 18. Ever since the update, the rear camera has become almost completely unusable, while the front camera still works fine. Here’s a breakdown of the problems:
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Camera app shows a black screen - When I open the Camera app and switch to the rear camera, the screen is just black with no visibility of any objects or scenes.
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Limited photo capability - I can only take photos using the 0.5x zoom, and even then, the results are abnormal. Every photo taken with the rear camera has a strange green light at the lower bottom, just like the one in the attached photo.
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Unavailable features - All rear camera features, like video, panorama, portrait, and cinematic mode, don’t work at all. It’s like the camera is only partially functional.
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“Clips” app works normally - Interestingly, the “Clips” app is still able to take videos with the rear camera, so it seems like the camera hardware itself is fine. This issue seems specific to the Camera app and any functions within it.
I waited for two updates—iOS 18.0.1 and 18.1—hoping Apple would resolve this, but unfortunately, these updates haven’t fixed the issue. I even went to the Apple Service Centre, but since my device is out of warranty, they told me that if I want it fixed, I’d have to pay MYR905 (around USD$200+) to replace the rear camera. They diagnosed it as a hardware issue, but I can’t help but feel it’s related to the iOS 18 update, as the problem started right after updating. I’ve always taken good care of my device, so this doesn’t seem to be due to any physical damage or misuse on my part.
Is anyone else experiencing something similar? Could this be a software bug in iOS 18? Any help or insights would be greatly appreciated.
Thanks!
