Our application got rejected due to Guideline 4.1 - Design - Copycats

Question

Created Nov ’24

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Hi, everyone here. My team needs help to solve the problem "Copycats" after we attempted a few submitting, but we didn't get a clear answer. Do anyone experience this troubles like us so it would be great to receive some explanation why we are getting into this situation since we create everything by ourselves - logo, description, and pictures.

What we can assume is we already release in Android version already; is this might be the case Apple sees us imitating our own app in another platform?

Thank you.

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Answer 1

App Review OP

Apple

Nov ’24

Thank you for your post and appeal. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

1

Answer 2

SteveDevs OP

Dec ’24

We got to have a small meeting with the App review's supporter, and she said we have two choices to grant verification on the app :

We need to change the account name under the studio or the game we work on, which sometimes takes to verify the account until we can transfer the project.
I need to submit documents that clarify that I am one of the development team members working on the game.

So I added documents to clarify myself since we have lost almost a month in this "copycats" progress. After submitting every as like App reviewer suggested us in the meeting; it turns out we are still getting rejection under "Copycats" again. Is that any ways I can contact Apple faster than just make appointment for interview everytime to get clear answer?

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