Seeking Assistance: 500 UNEXPECTED_ERROR Encountered

Issue faced on : 25 november 9:23AM

when trying to reply to customer-reviews through this endpoint : https://api.appstoreconnect.apple.com/v1/customerReviewResponses getting error as 500 Unexpected -error .

API Response :

{

  "status": "500",

  "code": "UNEXPECTED_ERROR",

  "title": "An unexpected error occurred.",

  "detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/."

}

API Requestbody :

{

  "data": {

    "type": "customerReviewResponses",

    "attributes": {

      "responseBody": "Hi, thank you so much for your kind words and for sharing your positive experience! We're thrilled that you love the redeem points and their instant use. Keep exploring Tata Neu! _Meghal"

    },

    "relationships": {

      "review": {

        "data": {

          "type": "customerReviews",

          "id":"here is id of comment"

        }

      }

    }

  }

}

API Headers :

Authorization: Bearer {Token}

Content-Type: application/json

API URL :

https://api.appstoreconnect.apple.com/v1/customerReviewResponses

Seeking Assistance: 500 UNEXPECTED_ERROR Encountered
 
 
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