I'm calling the endpoint https://apple-pay-gateway-cert.apple.com/paymentservices with mTLS and it's taking over 15 seconds to complete the request. This is happening only when deployed through AWS.
I have tried a dummy dotnet and node lambda with the same result.
Wondering if anyone had the same issue.
Also stack overflow post explaining the code in more depth - https://stackoverflow.com/questions/79755891/mtls-http-call-taking-over-15-seconds
Apple Developer Program
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I started the Apple Developer Program enrollment for my organization about 2 months ago. I received an email stating that Apple needed documentation, which they mentioned in an email titled “Request for Enrollment Documents” last week. However, I never received this email with the actual document request.
I have written several times through the online platform in our account asking Apple to resend this email, but I have not received any reply for over a month. Instead, every Thursday I only receive the same automated email reminding me to upload the documents.
I even called Apple Business Support, but they told me they could not help because the Apple Developer team is separate. How can I reach the correct team to resolve this issue?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi, I need help resolving an enrollment issue.
When I log into my Apple Developer account on the website, I only see the message:
“You’ve already agreed to the Apple Developer Agreement.”
After that, nothing else loads and I can’t continue.
What I’ve tried:
Paid the annual fee (it shows as charged).
Logged in from iPhone (Developer app), Mac, Safari, and Chrome. Same error.
Cleared cookies, tried private mode, and even changed my email.
Contacted normal Apple Support (they couldn’t help).
Tried to reach Developer Support but I can’t since I’m technically not enrolled.
Other details:
I can’t access App Store Connect.
My Apple ID birthday is set to 15 October 2000.
I’ve already accepted the Developer Agreement.
Developer app shows an error whenever I try enrollment there.
At this point, I’m stuck in a loop: Apple says I’ve already agreed, but my membership isn’t activated, and I can’t contact the right support channel.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi Forum,
I am currently facing an issue with the Apple Developer enrollment process.
My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment.
Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains.
Your guidance on the correct domain/email requirements will be greatly appreciated.
Best regards,
Uday
Hi Forum members,
I am currently facing an issue with the Apple Developer enrollment process.
My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment.
Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains.
Your guidance on the correct domain/email requirements will be greatly appreciated.
Best regards,
Uday
Dear Apple Developer Support Team,
I am experiencing an issue when trying to enroll in the Apple Developer Program with my Apple ID
.
When I click “Join the Apple Developer Program,” a message appears stating:
“Your account may have an issue. You need to resolve it before you can continue the enrollment process.”
I have already contacted Apple Support multiple times in China, but the issue has not been resolved after several weeks. This is preventing us from completing the registration and moving forward with our app development.
Could you please help us:
Identify the specific issue with this account.
Provide the steps required to resolve it.
Expedite the process, as this delay is significantly affecting our business.
Account details:
Apple ID
Region: China Mainland
Enrollment type: Company/Organization
We would greatly appreciate your assistance and a timely resolution. Please let us know if you require any additional documents or verification.
Thank you for your support.
Best regards,
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Today I opened the camera using the camera button and noticed that when I tried to zoom in the slider button was not responding. Not sure if it’s related to iOS 26 beta which I have installed. Forced restarted the phone and the phone case is not covering the button.
Thank you in advance for your help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We registered an Apple Account and started the enrollment as company. Entered DUNS number and everything. Afterwards we got the mail, there is somthing suspicous, we have to reply to germandev@ why we want to be registered.
We found out, that we had a student once who started developing an app and registered themselves with company details. This account seems to be closed, but anyhow, it is mixed now.
I tried to write several times to germandev@ team, but we don't get any reply for weeks.
Who else can help us? Some phone number?
Thanks
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Next hour rain data for the last 12 hours for United Kingdom is not loading.
How to access an additional 100 higher price point?
I can only see 800 price point right now.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Unsupported Request
PATCH to http://developer.apple.com/services-account/v1/bundleIds/{MyId} not supported.
Reference #8.5dfb1302.1756215327.6d0203bb
https://errors.edgesuite.net/8.5dfb1302.1756215327.6d0203bb
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I am a recently joined developer. However, I have 5 app builds, and 3 are in live in the App Store. I recently updated from iPhone 13 mini to iPhone 16e. I am logged into iCloud with my personal Apple ID, but in media & purchases, I am logged in with my Apple dev ID (email has my company domain). For some reason, only my oldest app build is visible in testflight on my iPhone. Logging in on MacBook, I see all 5 apps and current builds. Under testflight tab there, the correct group with my email (same as developer account ID) is listed as invited. Yet, none are visible in my iPhone testflight. Clicking on the invite email gives "Couldn't Load App
This invitation cannot be accepted because your Apple Account, (redacted) has already been associated to this app." Does anyone, please, have any advice???
We are facing an issue with creating a developer account for our organisation on the App Store. Apple mentions that there was already an account with this entity whose membership got terminated 4 years back and they can't create another one. We don't have any idea who created that account. It was created and terminated before we got our DUNS number.
Despite us submitting proofs that me and my partner are the authorised person for this organisation and creating a case multiple times, we have made no progress on this.
How can we escalate this and ensure someone from team actually looks at our case carefully?
I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any.
I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users.
I really hope this post can help provide some direction and at most a resolution
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
Good day)
I am developing an application for generating PKPASS in Java. PKPASS itself is generated and installed on the device and updated. But I encountered a problem. When sending information about the update to the APNs service, PKPASS is updated, but the push notification is not shown on the device. On the device, all tooltypes are set to receive the update.
As well as the basic settings:
We go to the APNs service using = JWT token.
"apns-push-type"= "alert"
"apns-topic" = PassTypeIdentifier
payload = {}
I would also like to add that we send push notifications to the production environment.
P. S. Six months ago, push notifications came
Hey,
I am trying to implement the apple pay process pay backend service,
I have checked everything and somehow it fails. I only have 1 certificate for merchant and 1 for the apple pay process, I have the private keys and try to run this following code that fails -
import crypto from 'crypto';
import fs from 'fs';
import forge from 'node-forge';
const MERCHANT_ID_FIELD_OID = '1.2.840.113635.100.6.32';
function decryptedToken()
{
const token = "";
const ephemeralPublicKey = "";
const encryptedData = "";
//===================================
// Import certs
//===================================
const epk = Buffer.from(ephemeralPublicKey, 'base64');
const merchantCert = fs.readFileSync('merchant_full.pem', 'utf8')
const paymentProcessorCert = fs.readFileSync("apple_pay_private.pem");
//===================================
let symmetricKey = '';
try {
symmetricKey = restoreSymmetricKey(epk, merchantCert, paymentProcessorCert);
} catch (err) {
throw new Error(`Restore symmetric key failed: ${err.message}`);
}
try {
//-----------------------------------
// Use the symmetric key to decrypt the value of the data key
//-----------------------------------
const decrypted = JSON.parse(decryptCiphertextFunc(symmetricKey, encryptedData));
console.log("Decrypted Token:", decrypted);
// const preppedToken = prepTabaPayToken(token, decrypted)
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
// Send decrypted token back to frontend
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
// res.send(preppedToken);
} catch (err) {
throw new Error(`Decrypt cipher data failed: ${err.message}`);
}
}
// extractMerchantID -
const extractMerchantID = (merchantCert) => {
//===================================
// Extract merchant identification from public key certificate
//===================================
try {
const info = forge.pki.certificateFromPem(merchantCert);
const result = info['extensions'].filter(d => d.id === MERCHANT_ID_FIELD_OID);
//-----------------------------------
// Return
//-----------------------------------
return result[0].value.toString().substring(2);
} catch (err) {
throw new Error(Unable to extract merchant ID from certificate: ${err});
}
}
// generateSharedSecret -
const generateSharedSecret = (merchantPrivateKey, ephemeralPublicKey) => {
//===================================
// Use private key from payment processing certificate and the ephemeral public key to generate
// the shared secret using Elliptic Curve Diffie*Hellman (ECDH)
//===================================
const privateKey = crypto.createPrivateKey({
key: merchantPrivateKey,
format: "pem",
type: "sec1", // because it's "EC PRIVATE KEY"
});
const publicKey = crypto.createPublicKey({
key: ephemeralPublicKey,
format: 'der',
type: 'spki'
});
//-----------------------------------
// Return
//-----------------------------------
return crypto.diffieHellman({privateKey,publicKey: publicKey,});
//-----------------------------------
}
// getSymmetricKey -
const getSymmetricKey = (merchantId, sharedSecret) => {
//===================================
// Get KDF_Info as defined from Apple Pay documentation
//===================================
const KDF_ALGORITHM = '\x0didaes256GCM';
const KDF_PARTY_V = Buffer.from(merchantId, 'hex').toString('binary');
const KDF_PARTY_U = 'Apple';
const KDF_INFO = KDF_ALGORITHM + KDF_PARTY_U + KDF_PARTY_V;
//-----------------------------------
// Create hash
//-----------------------------------
const hash = crypto.createHash('sha256');
hash.update(Buffer.from('000000', 'hex'));
hash.update(Buffer.from('01', 'hex'));
hash.update(Buffer.from(sharedSecret, 'hex'));
hash.update(KDF_INFO, 'binary');
//-----------------------------------
// Return
//-----------------------------------
return hash.digest('hex');
//-----------------------------------
}
// restoreSymmetricKey -
const restoreSymmetricKey = (ephemeralPublicKey, merchantCert, paymentProcessorCert) => {
//===================================
// 3.a Use the payment processor private key and the ephemeral public key, to generate the shared secret
//===================================
const sharedSecret = generateSharedSecret(paymentProcessorCert, ephemeralPublicKey);
//-----------------------------------
// 3.b Use the merchant identifier of the public key certificate and the shared secret, to derive the symmetric key
//-----------------------------------
const merchantId = extractMerchantID(merchantCert);
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
// Return
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
console.log("Merchant ID:", merchantId);
console.log("Shared Secret (hex):", sharedSecret);
return getSymmetricKey(merchantId, sharedSecret);
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
}
// decryptCiphertextFunc -
const decryptCiphertextFunc = (symmetricKey, encryptedData) => {
console.log("🔑 Decrypting Ciphertext with Symmetric Key:", symmetricKey);
//===================================
// Get symmetric key and initialization vector
//===================================
const buf = Buffer.from(encryptedData, 'base64');
const SYMMETRIC_KEY = Buffer.from(symmetricKey, 'hex');
const IV = Buffer.from([0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0]); // Initialization vector of 16 null bytes
const CIPHERTEXT = buf.slice(0, -16);
//-----------------------------------
// Create and return a Decipher object that uses the given algorithm and password (key)
//-----------------------------------
const decipher = crypto.createDecipheriv("aes-256-gcm", SYMMETRIC_KEY, IV);
const tag = buf.slice(-16, buf.length);
decipher.setAuthTag(tag);
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
// Load encrypted token into Decipher object
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
let decrypted = decipher.update(CIPHERTEXT);
console.log("🔑 Decrypted Data");
decrypted += decipher.final();
//:::::::::::::::::::::::::::::::::::
// Return
//:::::::::::::::::::::::::::::::::::
return decrypted;
//:::::::::::::::::::::::::::::::::::
}
decryptedToken();
"Auth Key can only be downloaded once. This auth key has already been downloaded."
See title. I'm logged into the correct account, developer mode is correctly enabled, and the associated Apple ID is the same as my developer account. Has anyone else encountered this issue? I only see the public betas that are available.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I've got a weird issue where Passkey fails, but only on developer.apple.com.
Here's how it manifests:
On portal, select "Sign In With Passkey"
Get prompted with TouchId (on my MacBook)
Portal says "can't verify your account"
However:
Sign in with Password works fine
Sign in with Passkey on any other website works fine
Not sure if it's related, but this appears to have happened around the time I had my logic board replaced. I did have weird issues with my iCloud account where I had to sign out of all devices, then sign back in. I assume this has to do with the hardware having the same serial number, but somehow appeared like a different computer in other ways.
Things I've tried:
In Passwords app, searching for "apple.com", I only see passwords, no passkeys. However, Safari password auto-fill always suggests the passkey entry first.
developer.apple.com does not appear to have any way of managing sign-in credentials
accounts.apple.com does not appear to be any way to manage passkeys.
Sign in with Passkey on iPhone also results in "can't verify your account".
Called AppleCare support, they were unable to help. Since Passkeys work for other websites, they believe this is a problem specifically with developer.apple.com. They suggested calling Developer support.
Called Developer support, they were unable to help. They said AppleCare Support is best suited.
Filled out Feedback (FB18185623)
System:
macOS 15.6
Safari 18.6
Has anyone else encountered anything weird like this? Is there any way to fix this? It would be nice if I could just delete the old passkey and create a new one. But I can't find any tool that will let me do that.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Passkeys in iCloud Keychain
I paid my bill on
It's been 3 days since my Apple Developer Program application was approved. Can I help?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program