Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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Feb ’26
Trying to enroll since months and always get Generic error "Your enrollment in the Apple Developer Program could not be completed at this time."
i've been trying to enroll in apple developer program since months and everytime i get this generic error "Your enrollment in the Apple Developer Program could not be completed at this time." without any reason or clarification , i tried from my own macbook pro device and from my iphone device both giving me same error without any luck , thats weird that im trying to register and never had any violation with apple and get this experience
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5h
Apple Developer Program enrollment blocked after document upload
Hello, I am unable to complete my Apple Developer Program enrollment. The enrollment fails with the generic message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted Apple Developer Support, followed the requested steps, completed a callback, and uploaded the requested government-issued ID and official address certificate through Apple’s secure upload link on Friday, May 22, 2026. I was told that the case would be escalated to the operations / enrollment review team, but I have not received confirmation that the documents were received or that the manual review is in progress. I have also tried the callback option again, but I have not been able to reach support successfully. Could Apple Developer Support please advise on the correct escalation path for an enrollment case that remains blocked after the requested documents have already been submitted? I can provide the case number privately through an official Apple Support channel if needed. Thank you.
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Dev membership delay
Apple Developer Program Enrollment — Payment Processed, Account Still Pending After 3+ Days Hello Apple Developer Support and community, I enrolled in the Apple Developer Program as an individual and my payment of $99 was successfully processed several days ago. However, my account at developer.apple.com/account still shows my enrollment as pending with no activation. Enrollment details: • Enrollment type: Individual • Payment status: Successfully charged • Time since payment: 3+ days (well past the stated 48-hour processing window) • Two-Factor Authentication: Enabled • Follow-up communication received from Apple: None I am actively developing a cross-platform application that is already in internal testing on Google Play. I need access to App Store Connect and TestFlight to begin iOS beta testing with users who are waiting. This delay is directly impacting my development timeline and my ability to gather feedback from iOS testers. I have not received any emails requesting additional documentation or verification. I have not clicked "Complete your purchase" again to avoid a duplicate charge. Could an Apple team member please review my enrollment and advise on what may be needed to complete activation? I am happy to provide any additional information or documentation required. Thank you for your time and assistance.
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Migration From Individual To Organization
Hello, I initiated my request to migrate from individual to organization account more than a week back. I submitted all the documents but still there is no update. Can you please help me with this and expedite the process. Also if you can give me visibility on the state where its stuck at that would be great. My enrollment ID is NL4N2SPXQB.
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Apple Developer Program Enrollment Keeps Failing – Payment Charged but Enrollment Withdrawn (3 Months)
Hello everyone, I've been trying to enroll in the Apple Developer Program for approximately three months now, and I keep running into the same frustrating cycle. Every time I attempt to enroll, my payment of $99.00 gets charged — but then I receive an email saying my enrollment has been withdrawn. When I try to check my order status, I'm redirected to an error page that says "Something went wrong." Most Recent Order Date: May 14, 2026 Amount Charged: $99.00 My Region: Myanmar (Yangon) What I've tried: Multiple enrollment attempts over 3 months Contacting Apple Support via email Checking order status through Apple Store — always returns an error I suspect this may be a regional issue with payment processing or identity verification for Myanmar-based accounts, but I'm not sure. Has anyone else from Southeast Asia or Myanmar experienced this? Were you able to resolve it? Any advice would be greatly appreciated. Thank you.
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Developer account
Hi everyone, Hope all are doing well. So I'm facing the issue with my apple developer account registration. I applied before with the duns number I got from apple and it keeps on saying it's a wrong number. Now when I get the new duns I went there to enroll for the developer account it doesn't let me fill the field "Legal Entity Name" and "D-U-N-S® Number" and the other it let me fill and when I click on continue I get this error "We are unable to process your request. An unknown error occurred." I sent apple an email but still didn't get a response it's been a week so if someone also faced the same issue I will really appreciate a help. Thanks for your time reading this.
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Can I pay for Apple Developer enrolment by gift card balance?
Developer in India here trying to enroll in the Apple Developer Program via the Apple Developer app on macOS. I'd like to pay via Gift Card balance since Apple seems to show that option on the Developer app and Apple's own documentation outlines India as an exception to its prohibition of gift cards as payments for enrolment fees. Before I purchase a gift card, want to be sure this works. Has anyone in India successfully completed enrollment using gift card balance? Did it actually go through?
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17h
Apple Developer Program Enrollment Still Processing – No Updates After Several Days
Hello everyone, I’m posting here because I’m waiting for an update regarding my Apple Developer Program enrollment. My enrollment currently shows: “Your enrollment is being processed.” My Enrollment ID is: 35QVL65M9K I submitted my enrollment several days ago and I haven’t received any email updates or requests for additional information yet. I wanted to ask if anyone from Apple Support or a community admin could please check my case status, or let me know if anything else is needed from my side to continue the review. If additional documents or verification are required, I’m happy to provide them. Thank you very much for your help.
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VAS entitlement
Hi, I have the NFC &SE entitlement but still not able to read a pass from the apple wallet on another iphone. The logs show that the NFCVASReader session is initialised and the readerSessionDidBecomeActive — session is live, waiting for pass tap, but nothing is read. The pass is nfc enabled with correct encryption key. It feels like I am still missing some kind of entitlement to read VAS from passes - could anyone advise please?
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1d
Unable to complete Apple Developer Program enrollment payment (Turkey region)
Hello, I am trying to enroll in the Apple Developer Program (Individual) from Turkey, but the payment is repeatedly declined at the final step. My bank confirms there is no problem on their side and that the charge is not being declined by them. What I have already tried, all with the same result: Multiple cards from 3 different banks 3 different browsers, plus Linux, Windows, and an iPhone The Apple Developer iOS app (as suggested by Apple Support over email) Matching the billing address exactly to my account address Removing Turkish characters from my name This looks like the known issue currently affecting Turkey-based enrollments, as many other developers are reporting the same problem in these forums. Could a member of Apple staff please review my account and manually process the enrollment if needed? Account email: omerfarukunlu@ proton.me Region: Turkey Enrollment type: Individual Support case ID (varsa): 102892859221 Thank you for your help.
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2d
Waiting Over 2 Months for Apple Developer Membership Conversion to Organisation
Hi everyone, I’m looking for advice or shared experiences regarding the Apple Developer Program membership conversion process from an Individual membership to an Organization membership. I submitted my request more than two months ago, but the process still does not appear to have started. Current support cases: Case 102844790649 Case 102884491745 I have followed up multiple times, but several follow-up emails did not receive any response, which has made it difficult to understand the actual status of the request. I have already confirmed that: Two-factor authentication is enabled on my Apple Account My organization has a valid and publicly accessible website I am ready to proceed with the migration However, I still have not received confirmation that the migration has officially begun. I would appreciate advice from anyone who has gone through this process: Is it normal for the Individual → Organization membership conversion to take more than two months? Did you receive confirmation when the migration officially started? Were there any escalation methods that helped move the process forward? Is it safe to continue publishing apps while the migration request is pending? Any advice or shared experiences would be greatly appreciated. Thank you.
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2d
Apple Developer Support emails are not being delivered
I’m experiencing an issue with Apple Developer Support communication. On the page Apple Developer Support Cases I can see updates and messages indicating that Apple Support specialists supposedly replied to my case. However, I never receive those emails in my inbox. The only emails that actually arrive to my Gmail account are automatic messages with the subject: “Thanks for submitting your support request” I checked: Spam folder Promotions/Social tabs Gmail filters Blocked addresses But there are still no replies from support specialists. Because of this, I cannot continue communication with support. Has anyone experienced the same issue? Is there a specific Apple domain/email address that should be whitelisted? Apple Support team, please contact me directly.
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3d
Unable to create/renew pass type certificate
See below error. I have created a key to use enterprise API KEYS: keyID = "RQ32N4328Z" issuerID = "69a6de7a-6c6c-47e3-e053-5b8c7c11a4d1" privateP8 = "AuthKey.p8" POST: req, _ := http.NewRequest("POST", "https://api.appstoreconnect.apple.com/v1/certificates", bytes.NewBuffer(jsonData)) req.Header.Set("Authorization", "Bearer "+jwtToken) req.Header.Set("Content-Type", "application/json") Payload: "data": map[string]interface{}{ "type": "certificates", "attributes": attrs, "relationships": map[string]interface{}{ "passTypeId": map[string]interface{}{ "data": map[string]interface{}{ "type": "passTypeIds", "id": passTypeRecordID, }, }, }, }, Error: {"pass_type_identifier":"pass.com.example4.dev","pass_type_record_id":"XQY3D39M6N","pass_type_created_new":true,"display_name":"New Dev Pass 4","error":"apple create cert: apple api error: [map[code:FORBIDDEN_ERROR detail:You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support id:7feed70a-0aa4-4be6-9ef0-f7948f9466ee status:403 title:This request is forbidden for security reasons]]","timestamp":"2026-04-30T00:05:12.451618866-04:00"}
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One Week Waiting for Apple Developer Program Approval
I am writing to kindly request assistance regarding my Apple Developer Program enrollment. I submitted my application exactly one week ago, completed all required information, and successfully paid the $99 enrollment fee. I received a payment confirmation, but the status remains "Pending Approval" with no further updates or response from Apple. Could you please advise on the typical current processing time for Apple Developer Program approvals in 2026? Is a one-week waiting period normal, or should I take any additional steps?
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Enrollment under review after I was already approved
My apple enrollment is under review I previously applied for the account and was approved. However I missed the email and tried to apply again and now my account is saying its under review and needs additional documentation. I sent over the documentation and have been waiting for a response. I am very confused as to why this is now happening considering I was already approved. The enrollment ID is AHTMWUCBA3. Can someone please help me?
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Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
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Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
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3d
Organization Enrollment Stuck – Verification Call Never Connected – Enrollment ID 2556XS5J8X
Hello Apple Developer Support Team, I am writing to request assistance with my organization enrollment, which has been stuck in processing for over two weeks due to a circumstance outside my control. Enrollment ID: 2556XS5J8X Entity type: Organization (LLC) State of incorporation: Florida, USA Timeline of events: May 2, 2026 — Submitted all required organization documents for enrollment May 6, 2026 — Enrollment account was blocked May 7, 2026 — Requested unblock; account was successfully restored May 7–21, 2026 — Status has remained: "Your enrollment is being processed" with no payment option, no follow-up email, and no further communication The core issue — verification calls blocked as spam: Over the past several days, I received multiple calls from unknown numbers that my iPhone automatically flagged and silenced as spam. I did not realize at the time that these were Apple's organization verification calls. By the time I identified the pattern, the calls had already stopped. I have since disabled the "Silence Unknown Callers" feature on my iPhone and my line is now fully open to receive calls. However, no further call attempts have been made. I understand that for organization enrollments, a verification call to the CEO/founder is required before the payment link is issued. I am available and ready to receive or schedule that call at any time. Business impact: Our iOS application is fully developed and ready for App Store submission. This enrollment delay is the only blocker preventing us from launching. Every week of delay represents direct lost revenue and a missed market window. What I am requesting: A rescheduled verification call to the number on file — my line is now open and I will answer immediately Or an alternative verification method if a call reschedule is not possible Confirmation that no additional documentation is required on my end I have done everything requested. My documents are submitted, my account is unblocked, and I am available. I simply need the verification call to be rescheduled. Thank you for your attention to this matter. I am happy to provide any additional information needed to move this forward. Enrollment ID: 2556XS5J8X
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Enrollment stuck on "Pending" for 96+ hours after successful payment - No support response (Case #102893928841)
I am writing to seek help with my Apple Developer Program enrollment, which has been stuck on "Pending" status for more than 96 hours after a successful payment. My support case has also not received any reply within the promised 2 business days. Enrollment Details: Region: Turkey Payment date/time: May 17, 2026, 19:03 (GMT+3 / Turkey Time) Time elapsed since payment: 96+ hours Enrollment type: [Individual / Organization] Order Number: W1801866909 Current Status: My account still shows "Pending" Dashboard continues to display: "Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process." The 48-hour processing window has been exceeded twice over I have NOT clicked "complete your purchase" again, to avoid a duplicate charge Support Case: Case Number: 102893928841 & #102896148475 Response received: None, despite the promised 2 business day response window What I have already verified: Two-Factor Authentication is enabled on my Apple ID I am using the same Apple ID that was used for the purchase No pending agreements in the Developer Portal or App Store Connect No duplicate payments attempted Payment was successfully charged on my bank statement I have seen multiple recent threads here describing the exact same issue, which suggests this is a known problem requiring manual intervention from the Apple Developer team. Could anyone from Apple please review my case and manually activate my enrollment? Any guidance from the community is also appreciated. Thank you.
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Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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653
Activity
Feb ’26
Trying to enroll since months and always get Generic error "Your enrollment in the Apple Developer Program could not be completed at this time."
i've been trying to enroll in apple developer program since months and everytime i get this generic error "Your enrollment in the Apple Developer Program could not be completed at this time." without any reason or clarification , i tried from my own macbook pro device and from my iphone device both giving me same error without any luck , thats weird that im trying to register and never had any violation with apple and get this experience
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38
Activity
5h
Apple Developer Program enrollment blocked after document upload
Hello, I am unable to complete my Apple Developer Program enrollment. The enrollment fails with the generic message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted Apple Developer Support, followed the requested steps, completed a callback, and uploaded the requested government-issued ID and official address certificate through Apple’s secure upload link on Friday, May 22, 2026. I was told that the case would be escalated to the operations / enrollment review team, but I have not received confirmation that the documents were received or that the manual review is in progress. I have also tried the callback option again, but I have not been able to reach support successfully. Could Apple Developer Support please advise on the correct escalation path for an enrollment case that remains blocked after the requested documents have already been submitted? I can provide the case number privately through an official Apple Support channel if needed. Thank you.
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0
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44
Activity
12h
Dev membership delay
Apple Developer Program Enrollment — Payment Processed, Account Still Pending After 3+ Days Hello Apple Developer Support and community, I enrolled in the Apple Developer Program as an individual and my payment of $99 was successfully processed several days ago. However, my account at developer.apple.com/account still shows my enrollment as pending with no activation. Enrollment details: • Enrollment type: Individual • Payment status: Successfully charged • Time since payment: 3+ days (well past the stated 48-hour processing window) • Two-Factor Authentication: Enabled • Follow-up communication received from Apple: None I am actively developing a cross-platform application that is already in internal testing on Google Play. I need access to App Store Connect and TestFlight to begin iOS beta testing with users who are waiting. This delay is directly impacting my development timeline and my ability to gather feedback from iOS testers. I have not received any emails requesting additional documentation or verification. I have not clicked "Complete your purchase" again to avoid a duplicate charge. Could an Apple team member please review my enrollment and advise on what may be needed to complete activation? I am happy to provide any additional information or documentation required. Thank you for your time and assistance.
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1
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47
Activity
12h
Migration From Individual To Organization
Hello, I initiated my request to migrate from individual to organization account more than a week back. I submitted all the documents but still there is no update. Can you please help me with this and expedite the process. Also if you can give me visibility on the state where its stuck at that would be great. My enrollment ID is NL4N2SPXQB.
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2
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63
Activity
12h
Apple Developer Program Enrollment Keeps Failing – Payment Charged but Enrollment Withdrawn (3 Months)
Hello everyone, I've been trying to enroll in the Apple Developer Program for approximately three months now, and I keep running into the same frustrating cycle. Every time I attempt to enroll, my payment of $99.00 gets charged — but then I receive an email saying my enrollment has been withdrawn. When I try to check my order status, I'm redirected to an error page that says "Something went wrong." Most Recent Order Date: May 14, 2026 Amount Charged: $99.00 My Region: Myanmar (Yangon) What I've tried: Multiple enrollment attempts over 3 months Contacting Apple Support via email Checking order status through Apple Store — always returns an error I suspect this may be a regional issue with payment processing or identity verification for Myanmar-based accounts, but I'm not sure. Has anyone else from Southeast Asia or Myanmar experienced this? Were you able to resolve it? Any advice would be greatly appreciated. Thank you.
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2
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107
Activity
15h
Developer account
Hi everyone, Hope all are doing well. So I'm facing the issue with my apple developer account registration. I applied before with the duns number I got from apple and it keeps on saying it's a wrong number. Now when I get the new duns I went there to enroll for the developer account it doesn't let me fill the field "Legal Entity Name" and "D-U-N-S® Number" and the other it let me fill and when I click on continue I get this error "We are unable to process your request. An unknown error occurred." I sent apple an email but still didn't get a response it's been a week so if someone also faced the same issue I will really appreciate a help. Thanks for your time reading this.
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2
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113
Activity
16h
Can I pay for Apple Developer enrolment by gift card balance?
Developer in India here trying to enroll in the Apple Developer Program via the Apple Developer app on macOS. I'd like to pay via Gift Card balance since Apple seems to show that option on the Developer app and Apple's own documentation outlines India as an exception to its prohibition of gift cards as payments for enrolment fees. Before I purchase a gift card, want to be sure this works. Has anyone in India successfully completed enrollment using gift card balance? Did it actually go through?
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174
Activity
17h
Apple Developer Program Enrollment Still Processing – No Updates After Several Days
Hello everyone, I’m posting here because I’m waiting for an update regarding my Apple Developer Program enrollment. My enrollment currently shows: “Your enrollment is being processed.” My Enrollment ID is: 35QVL65M9K I submitted my enrollment several days ago and I haven’t received any email updates or requests for additional information yet. I wanted to ask if anyone from Apple Support or a community admin could please check my case status, or let me know if anything else is needed from my side to continue the review. If additional documents or verification are required, I’m happy to provide them. Thank you very much for your help.
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66
Activity
22h
VAS entitlement
Hi, I have the NFC &SE entitlement but still not able to read a pass from the apple wallet on another iphone. The logs show that the NFCVASReader session is initialised and the readerSessionDidBecomeActive — session is live, waiting for pass tap, but nothing is read. The pass is nfc enabled with correct encryption key. It feels like I am still missing some kind of entitlement to read VAS from passes - could anyone advise please?
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0
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43
Activity
1d
Unable to complete Apple Developer Program enrollment payment (Turkey region)
Hello, I am trying to enroll in the Apple Developer Program (Individual) from Turkey, but the payment is repeatedly declined at the final step. My bank confirms there is no problem on their side and that the charge is not being declined by them. What I have already tried, all with the same result: Multiple cards from 3 different banks 3 different browsers, plus Linux, Windows, and an iPhone The Apple Developer iOS app (as suggested by Apple Support over email) Matching the billing address exactly to my account address Removing Turkish characters from my name This looks like the known issue currently affecting Turkey-based enrollments, as many other developers are reporting the same problem in these forums. Could a member of Apple staff please review my account and manually process the enrollment if needed? Account email: omerfarukunlu@ proton.me Region: Turkey Enrollment type: Individual Support case ID (varsa): 102892859221 Thank you for your help.
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25
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2d
Waiting Over 2 Months for Apple Developer Membership Conversion to Organisation
Hi everyone, I’m looking for advice or shared experiences regarding the Apple Developer Program membership conversion process from an Individual membership to an Organization membership. I submitted my request more than two months ago, but the process still does not appear to have started. Current support cases: Case 102844790649 Case 102884491745 I have followed up multiple times, but several follow-up emails did not receive any response, which has made it difficult to understand the actual status of the request. I have already confirmed that: Two-factor authentication is enabled on my Apple Account My organization has a valid and publicly accessible website I am ready to proceed with the migration However, I still have not received confirmation that the migration has officially begun. I would appreciate advice from anyone who has gone through this process: Is it normal for the Individual → Organization membership conversion to take more than two months? Did you receive confirmation when the migration officially started? Were there any escalation methods that helped move the process forward? Is it safe to continue publishing apps while the migration request is pending? Any advice or shared experiences would be greatly appreciated. Thank you.
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4
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215
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2d
Apple Developer Support emails are not being delivered
I’m experiencing an issue with Apple Developer Support communication. On the page Apple Developer Support Cases I can see updates and messages indicating that Apple Support specialists supposedly replied to my case. However, I never receive those emails in my inbox. The only emails that actually arrive to my Gmail account are automatic messages with the subject: “Thanks for submitting your support request” I checked: Spam folder Promotions/Social tabs Gmail filters Blocked addresses But there are still no replies from support specialists. Because of this, I cannot continue communication with support. Has anyone experienced the same issue? Is there a specific Apple domain/email address that should be whitelisted? Apple Support team, please contact me directly.
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80
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3d
Unable to create/renew pass type certificate
See below error. I have created a key to use enterprise API KEYS: keyID = "RQ32N4328Z" issuerID = "69a6de7a-6c6c-47e3-e053-5b8c7c11a4d1" privateP8 = "AuthKey.p8" POST: req, _ := http.NewRequest("POST", "https://api.appstoreconnect.apple.com/v1/certificates", bytes.NewBuffer(jsonData)) req.Header.Set("Authorization", "Bearer "+jwtToken) req.Header.Set("Content-Type", "application/json") Payload: "data": map[string]interface{}{ "type": "certificates", "attributes": attrs, "relationships": map[string]interface{}{ "passTypeId": map[string]interface{}{ "data": map[string]interface{}{ "type": "passTypeIds", "id": passTypeRecordID, }, }, }, }, Error: {"pass_type_identifier":"pass.com.example4.dev","pass_type_record_id":"XQY3D39M6N","pass_type_created_new":true,"display_name":"New Dev Pass 4","error":"apple create cert: apple api error: [map[code:FORBIDDEN_ERROR detail:You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support. https://developer.apple.com/support id:7feed70a-0aa4-4be6-9ef0-f7948f9466ee status:403 title:This request is forbidden for security reasons]]","timestamp":"2026-04-30T00:05:12.451618866-04:00"}
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37
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3d
exceeded wait time
I applied to migrate my apple developer account membership from individual to organisation developer account and I was told that my application will be reviewed in two working days.Now its almost 4 working days and I am yet to get an update.please what could the problem be?
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One Week Waiting for Apple Developer Program Approval
I am writing to kindly request assistance regarding my Apple Developer Program enrollment. I submitted my application exactly one week ago, completed all required information, and successfully paid the $99 enrollment fee. I received a payment confirmation, but the status remains "Pending Approval" with no further updates or response from Apple. Could you please advise on the typical current processing time for Apple Developer Program approvals in 2026? Is a one-week waiting period normal, or should I take any additional steps?
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Enrollment under review after I was already approved
My apple enrollment is under review I previously applied for the account and was approved. However I missed the email and tried to apply again and now my account is saying its under review and needs additional documentation. I sent over the documentation and have been waiting for a response. I am very confused as to why this is now happening considering I was already approved. The enrollment ID is AHTMWUCBA3. Can someone please help me?
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Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
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Apple Developer Program Enrolment Stalled
Hi all, Has anyone else been getting stuck with the iOS Developer Program enrolment? I've been stalled for nearly two months, and is directly preventing us from releasing app updates to our users. Issue Summary: Our enrolment has been stuck at the status "Your enrolment is being processed" for approximately two months We have submitted the required details multiple times with no resolution The contact form for email and phone support returns the error: "there was a problem processing your request" Phone numbers listed for developer support in Ireland are either non-functional or connect to sales support only We contacted "contactus.ie at euro.apple.com", were again directed to sales support, and were told the matter would be escalated internally — this was nearly a month ago and we have received no further communication. It's very frustrating as our dev team has deployed two Android updates since. It's really impacting our products and I need to get this resolved asap. It's crazy that once the in built contact forms fail you are pretty much cut off from dev customer support. No email or phone number to get a hold of someone to resolve the block. All lines just lead back to sales support. Any advice greatly appreciated. Thanks Damian
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103
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Organization Enrollment Stuck – Verification Call Never Connected – Enrollment ID 2556XS5J8X
Hello Apple Developer Support Team, I am writing to request assistance with my organization enrollment, which has been stuck in processing for over two weeks due to a circumstance outside my control. Enrollment ID: 2556XS5J8X Entity type: Organization (LLC) State of incorporation: Florida, USA Timeline of events: May 2, 2026 — Submitted all required organization documents for enrollment May 6, 2026 — Enrollment account was blocked May 7, 2026 — Requested unblock; account was successfully restored May 7–21, 2026 — Status has remained: "Your enrollment is being processed" with no payment option, no follow-up email, and no further communication The core issue — verification calls blocked as spam: Over the past several days, I received multiple calls from unknown numbers that my iPhone automatically flagged and silenced as spam. I did not realize at the time that these were Apple's organization verification calls. By the time I identified the pattern, the calls had already stopped. I have since disabled the "Silence Unknown Callers" feature on my iPhone and my line is now fully open to receive calls. However, no further call attempts have been made. I understand that for organization enrollments, a verification call to the CEO/founder is required before the payment link is issued. I am available and ready to receive or schedule that call at any time. Business impact: Our iOS application is fully developed and ready for App Store submission. This enrollment delay is the only blocker preventing us from launching. Every week of delay represents direct lost revenue and a missed market window. What I am requesting: A rescheduled verification call to the number on file — my line is now open and I will answer immediately Or an alternative verification method if a call reschedule is not possible Confirmation that no additional documentation is required on my end I have done everything requested. My documents are submitted, my account is unblocked, and I am available. I simply need the verification call to be rescheduled. Thank you for your attention to this matter. I am happy to provide any additional information needed to move this forward. Enrollment ID: 2556XS5J8X
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Enrollment stuck on "Pending" for 96+ hours after successful payment - No support response (Case #102893928841)
I am writing to seek help with my Apple Developer Program enrollment, which has been stuck on "Pending" status for more than 96 hours after a successful payment. My support case has also not received any reply within the promised 2 business days. Enrollment Details: Region: Turkey Payment date/time: May 17, 2026, 19:03 (GMT+3 / Turkey Time) Time elapsed since payment: 96+ hours Enrollment type: [Individual / Organization] Order Number: W1801866909 Current Status: My account still shows "Pending" Dashboard continues to display: "Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process." The 48-hour processing window has been exceeded twice over I have NOT clicked "complete your purchase" again, to avoid a duplicate charge Support Case: Case Number: 102893928841 & #102896148475 Response received: None, despite the promised 2 business day response window What I have already verified: Two-Factor Authentication is enabled on my Apple ID I am using the same Apple ID that was used for the purchase No pending agreements in the Developer Portal or App Store Connect No duplicate payments attempted Payment was successfully charged on my bank statement I have seen multiple recent threads here describing the exact same issue, which suggests this is a known problem requiring manual intervention from the Apple Developer team. Could anyone from Apple please review my case and manually activate my enrollment? Any guidance from the community is also appreciated. Thank you.
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