I've been contacting Apple Developer support since last Friday because I am trying to open an individual apple developer account. I have opened 2 or 3 tickets and tried paying the $99 fee 2 times, 2 times I wasn't charged at all. I haven't got any reply to the support tickets and I don't know what to do...
my request id 102537013023
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
Post
Replies
Boosts
Views
Activity
Hi all. I don't know where else to go in order to find a way to communicate with Apple or reach help.
I have enrolled to the Apple Developer Product, no money charged in my account by I have received confirmation of Apple Acknowledgement that I have made an order.
Specifically 2 weeks now I try to contact someone from Apple side but with no luck. Recently I received the following and I had a small conversation from them.
If you have additional questions related to this request, please > reference case number 20000089031868.
Ge***le -> this is the name of the support agent
Did I do something wrong from my side? Does anyone has the same issue?
Hey everyone,
I’m in a really frustrating situation and could use some advice.
Apple approved my Developer Program application and asked me to make the payment. I paid using my Wise card, but the payment got stuck in authorization and later timed out, resulting in a refund. I contacted Apple via email, and they advised me to reapply using the iOS Developer app.
I did exactly that, but my new application got rejected. When I called support, they told me there’s no appeal process and refused to provide a reason for the rejection. I’ve sent multiple emails, but I haven’t received a single response.
I just want to continue with my original application and complete the payment, but I can’t get in touch with anyone who can help. Has anyone experienced something similar? Any ideas on how to get through to Apple and resolve this?
Thanks in advance!
I have just started the process of closing down my limited company and would like to change my Apple Developer ID account type from Business (Organization) to Individual to release my apps under my own name.
I was planning on releasing software in the App Store under my limited company, but I encountered an issue (https://developer.apple.com/forums/thread/759605) that has blocked the development for almost a year and Apple has never bothered to fix the issue.
This has forced me to close down the company. I have decided I will be releasing the software as an open source project. All I want now is to be able to sign the software using my regular, personal Apple Account ID. However, my Apple Account is currently tied to my company's Organization Developer Account. It is registered as a business with business accounts, the App Store Connect agreements are signed by my company, and everything else on my Developer profile is tied to that company.
I do not see the option to close down the company/business account. The only relevant post I found online was here: https://developer.apple.com/forums/thread/702447
Unfortunately, people mention in the comments that the workaround does not actually work.
I have tried reaching Developer Support but had no response via email, and I cannot schedule a call back via the Support page because I cannot verify my overseas phone number. Seems like I have a really tough luck with Apple Developer ecosystem...
Has anyone ever managed to do this? Any help much appreciated!
Having issues updating app and publishing online, due to paid apps agreement. The app is free for distribution not a paid app, hence it is price at 0$.
Can't access the agreement as well to verify and account is showing error messages when action is done.
Also getting a membership expired message, and account membership is renewed till 2026.
Hello Apple users, Am in Rwanda i have been struggling with enrolling in apple developer account, am stacked on payment steps I have charged my account with credit card but it's been 5days, seems like the payment is not yet processed not even an email, can u help me with this isssue?
Hey everyone,
Five days ago, on Sunday, I bought an Apple Developer Program subscription for 99 euros. I used the Developer app on my device because the Developer website said, "Enroll in the program with the Apple Developer app," and I thought it would be better to use the app directly rather than the website.
I purchased the subscription, the funds were released from my card, and I received a receipt. The site mentioned that I would be enrolled within 48 hours, and the Developer app stated that I would receive an email soon.
Guess what? I didn't receive an email. Instead, I got a message in the Developer app saying, "Enrollment through the Apple Developer app is not available for this Apple Account. Visit the Apple Developer site to enroll."
What is happening? I just paid for a subscription using my iCloud email in the Developer app, my bank released the funds, I got a receipt, and yet I didn't get access? Well, okay—I went to the website, but instead of giving me an option to proceed with the previous subscription, they asked me to pay AGAIN. This time, it was 99 dollars.
Since I'm in hurry, I paid again, assuming they will refund one of the charges—because how could one account have two same subscriptions? Strangely, for this second payment, I didn’t receive an email receipt, just a message saying that the order request would be processed soon.
Now, the problem is that this second subscription isn’t even listed in my subscriptions—only the first one is.
On top of that, I’m worried I won’t get access within 48 hours as promised, since I’ve seen other people waiting for months after paying. That’s not fair.
I also saw that some people were asked to provide an ID to confirm their identity, but I was never asked for that.
I'm not from the US, I’m of legal age, and I’ve been an Apple user for almost a year.
Does anyone know what’s happening and how I can avoid getting scammed by Apple? It sounds weird, but it’s ridiculous that a premium company like Apple has these kinds of issues. I contacted support, but I haven’t received a response.
Thanks in advance.
I get this error when registering as a developer'Your enrollment could not be completed'
I registered and tried paying for a Developer account about 3 days ago. I got an email saying that activation can take up to 48 hours. It's been about 72 hours and the account isn't activated yet.
I don't want to throw anyone under the bus here, but I think the error handling for the D-U-N-S number verification step could be improved.
Shown on page:
The information you entered did not match your D&B profile. Before submitting your information, check your D&B profile. If you've recently changed your legal entity name, update your D&B profile.
This message is confusing when the only information provided is the company name, which exactly matches the D&B profile.
We get more information about the error in console than what is shown on the page:
"resultCode": 20010,
"resultString": "Your organizations information is not complete.",
"userString": "Your organizations information is not complete.",
"requestUrl": "https://developer.apple.com/services-enrollment/validateDunsDetails",
Displaying a clearer error message in line with this would greatly improve user understanding of what went wrong.
I have an order for the developer program enrollment that has been pending since 24th January,2025.
What is the way forward cause I have not received any feedback regarding same?
Hi,
Yesterday I enrolled in the Apple Developer Program through the app (like the website said) and it seemed to work fine. I went through everything in the app and then I had to pay for the service, so I did. (the invoice says Apple Developer Program (Automatic Renewal): $96.99 + VAT). I can see this transaction on my bank statement as well. After finishing the the Developer app said "Wait for an email" or something similar for a day until now it says "Enrollment through the apple developer app is not available for this apple account".
I found this odd so I logged in to my account in a browser (on a PC) to see what's up and there it still says if I click my name "Pending". The weird thing is that there is this banner that says "Purchase your membership." and a link to complete my purchase??? As if I did not purchase it yesterday.
So in desperation I decided to see what's up and went through this process on my PC now and it took down my order and I got a prompt in the browser to wait 2 days (48 hours).
Will I get charged twice? Also this time it prompted the price: $99.
Hi everyone,
I enrolled in the Apple Developer Program on Tuesday, February 11th, but it's been over 48 hours, and I haven’t received any further instructions or assistance.
On Saturday, February 15th, I added my Apple ID to my MacBook and updated my payment method by adding my card, as the developer website did not request a CVV. I then reattempted the payment, but my enrollment is still pending. The developer dashboard shows this message:
"Purchase your membership.
To continue your enrollment, complete your purchase now.
Your purchase may take up to 48 hours to process."
I visited my bank, and they confirmed that no payment attempt from Apple has been made. I've already tried reinitiating the payment, but the issue persists. This delay is preventing me from moving forward with my app development.
Has anyone else experienced this issue? Is there a way to get direct support or escalate this? I’d appreciate any guidance or assistance from the community or Apple support.
Thanks!
Hi,
I need to temporarily add a developer to my Apple Developer account so they can manage Certificates, Identifiers & Profiles and make necessary changes. However, when I add them as a team member through Users and Access, Apple requires them to verify their Apple ID using two-factor authentication (2FA). The problem is that due to regional restrictions, they are unable to receive the verification code, which prevents them from accessing the account.
What I’ve Tried:
I added the developer as a team member under Users and Access in the Apple Developer portal.
They received the invitation email and accepted it.
When they try to log in, Apple prompts them for 2FA verification, but they cannot complete it due to the restrictions.
My Questions:
Is there a way to allow my developer to access Certificates, Identifiers & Profiles without requiring them to verify their Apple ID via 2FA?
Would creating a new Apple ID and adding it as a team member work as a workaround?
Are there any alternative solutions to grant access without sharing my personal Apple ID credentials?
I’d appreciate any advice or best practices on how to handle this. Thanks in advance.
Hello everyone.
When I try to start the enrollment in the program, I receive the following message: Your enrollment in the Apple Developer Program could not be completed at this time.
Does anyone know how to solve this problem?
Hi, i recently purchase a developer account on apple 4 days ago and i haven't got any reply back from then and i'm confused i already made a purchase yet in my account they're still requiring me to pay again?
I have tried contacting Apple multiple times about a duplicate charge, but I still haven’t received a response. My bank has confirmed that Apple is responsible for processing the refund, yet I have no solution. This is unacceptable. I need an urgent response and my money back immediately. Has anyone else experienced this? Share your stories!
I am facing a problem. I have enrolled developer program on 7th may, 25. It says will take 2 days but I haven't received any confirmation.
Again I submitted information on 11th February, 25 but still haven't received any email about confirmation or rejection.
I tried to contact apple support. They created ticket for me. But haven't received any further information from them.
It seems like I am a ghost and apple is not seeing me.
Can anyone tell me what is the problem.
Thank you
So I got charged the annual developer fee on December 2024, and then again this February 2025.
Worse, a few days after getting charged twice, I received an email from Apple saying my developer account subscription has been suspended due to failure in paying the annual fee.
I already submitted a support ticket to Apple, but I haven't gotten a response yet.
Is there something else I can do?
Would appreaciate any help.
Thanks!
Hello, In 2024 I received notice of Apple Developer Account termination (Team ID: FCKZLDS8EQ) (with no reason) and in 5 days I have sended the appeal. After 30+ days - my account was terminated. The notification said that I only have a month to file an appeal, I did it within 5 days, but neither during the month nor so far - I have not received a response. Also, after the appeal, I contacted support saying that there was no response to the appeal and still remained unanswered to these tickets: 102346160903 and 102349953096. I described everything in detail in that appeal. I have an Apple Developer membership since 2014 and this is some kind of misunderstanding, I have an old trusted developer account without any violations.