Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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Feb ’26
Developer Appstore Enrollment in Review - FL44QTK67R., Case Id - 102847803343
My developer enrollment(L297KTAW5F) was initiated on 10March and when the Enrollment in review was completed and when i did the payment in tab, the payment didn't go anywhere and it was totally stuck. Though the payment gone from my account, the enrollment was stuck and later in 3 days, the payment was reverted to my account. So no issues on the payment side. Now again when i opened Developer app, i was asked to do the enrollment again(FL44QTK67R). Now the enrollment is stuck in review and I opened a case id - 102847803343, and I got a email a day later asking to upload few documents which I did immediately. Since then I had been following up on email to update about the enrollment and no response yet. When playstore could do it in 2 days time, a company like apple giving a tough time with no options for a resolution is terrible.
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1h
Failed to Purchase Developer Account although enrollment was successful
Good Afternoon, I received an official email from Apple saying "Your enrollment request has been accepted. To complete your organization's enrollment in the Apple Developer Program, please sign in to your developer account to review and accept the Apple Developer Program License Agreement, and complete your membership purchase." However as i reach the payment page and enter my credit card details, it rejects the credit card, Things i have tried: Payment with 3 other credit cards over 3 different devices (incase any of that was an affecting factor) Using an apple device to reach the payment page Waiting 1.5 weeks incase it is a server issue
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8
3h
7 Weeks of "Innovation": Waiting for a simple enrollment
Today marks 7 weeks of waiting for my enrollment confirmation. Imagine being one of the world's largest companies, yet people who want to cooperate with you have to wait 7 weeks or more just to get developer status. I am speechless… how much longer can this continue? This is not meant as criticism, but simply a cry from my soul as a developer who just wants to start working
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Organization enrollment Pending — paid twice, no membership confirmation email — Case ID 102844508761
Hi Apple Developer Support team, I am writing because I have exhausted every available support channel and need urgent manual intervention. Organization: Bedrock Residences Limited Apple ID: Temitope Moronkeji Case ID: 102844508761 Enrollment ID 333LLR3M2M Issue started: March 14, 2026 What happened: I enrolled Bedrock Residences Limited in the Apple Developer Program as an organization. I have completed the $99 payment twice. Both times I received the purchase acknowledgement email confirming the order. Neither time did I receive the membership confirmation email. My account has remained on Pending status for over 10 days. What I have tried: Contacted Apple Developer Support via email on March 14 and March 20 Zero response on both occasions The support portal will not allow me to reply to or update Case ID 102844508761 The "Get More Help" option on the support page does not allow me to submit a new request Current status: Account shows Pending "Complete your purchase" prompt still appears despite two completed payments No access to App Store Connect No membership confirmation email received on either attempt Two $99 charges on my card with nothing to show for it This is blocking an active iOS app launch for our organization. Based on reports from other developers on this forum, this appears to be a backend activation failure on Apple's side and requires manual intervention by the Developer Enrollment team. I am requesting: Manual activation of the Bedrock Residences Limited developer account Confirmation of which payment to apply and refund of the duplicate charge A direct callback or email response — not an automated reply I have been patient for 10 days. Please help.
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13h
Payment processed 18 days ago, but Developer Program still not activated
Hi everyone, I’m looking for some advice or assistance regarding my Apple Developer Program enrollment. I completed my purchase and paid the $99 fee back on March 5th. Today is March 23rd, and my account is still not activated. It has been 18 days of total silence. I have already sent multiple follow-up emails to Apple Support, but I haven't received a single response. My payment was successfully processed, but I haven't received any confirmation or activation emails since then. Here are my transaction details: Invoice Number: MC55225030 Web Order Number: D009495884 Sales Order Number: AEU2369279 Has anyone else experienced such a long delay recently? Is there any other way to escalate this issue besides the standard contact form? Any help would be greatly appreciated. Thanks!
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16h
Delayed Developer Account Activation After payment
My sister paid for my Apple developer account with her credit card on the 12th of March, 2026. Apple promised to work on the account within 48 hours. Its been 11 days now and nothing from Apple. I even semt a support request email which was supposed to be responded to within 48 hours too, but nothing after days. Its quiet disappointing that it takes this long to verify a service I'm paying for. Google charges 25 dollars and still managed to activate a developers account almost immediately. Yet, 99 USD with apple amd this delay is what I get. This is wrong Please help review my account and activate my profile Thank you
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19h
Enroll in ADP pending verification
I represent a business who is trying to enroll into the Apple Developer Program. We already have a business account with Apple. Through our business account I have signed up for and provided all of the requested documentation for the Apple Developer Program. I am not the owner of the business, but I am qualified to take these actions on behalf of the business. The enrollment is pending verification since Friday. Just curious if there is anything I can do to move this along? Thank you.
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21h
3rd time doing my account enrolment
Hi all, i'm new here,, and would like to see what I could do differently to get my account fixed. here is my enrollment ID: 3JXRZ62WJK i've had in the past an account that expired, because I did not renew in time my subscription. I did that with email confirmation. then i was requested to submit a new enrolment, which I did and made payment. then to my surprise the account is requiring another enrolment. that's not how I expect this yo work. What could be the reason why?
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注册 Apple Developer 提示:你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。
您好, 我在注册 Apple Developer 个人账号时,遇到如下错误提示: 你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。 我的情况: Apple ID:使用 163 邮箱注册(具体邮箱地址可在后续沟通中提供) 已开启双重认证,信息真实完整。 联系苹果客服后,建议在开发者论坛发帖求助。 希望得到帮助: 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢!
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88
1d
Account still "Pending"
I signed up for an Apple Developer Program last week. I paid the $99 fee for the account. However, the account still shows pending and the payment alert is still active on the dashboard. I checked my card statement and I do see that the $99 charge hit my account. I believe I paid for the developer account on the morning of the 18th, it's now the 22nd. Any suggestions?
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1d
Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates
Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates I submitted my Apple Developer Program enrollment as an organization on March 7, 2026. My enrollment ID is L9UY78P779. Setup details: Enrolled as Company/Organization (Delaware LLC) Valid DUNS number on file Apple ID has 2FA enabled Work email on a custom business domain The enrollment status has been stuck on "Your enrollment is being processed" for over two weeks now. I have not received any follow-up emails, requests for additional documentation, or any communication from Apple. I have also submitted a support request through the Apple Developer contact page with no response. This is blocking our ability to set up App Store Connect and begin the app review process. Could an Apple team member please review my enrollment and advise on what may be holding up the process? Happy to provide any additional documentation needed. Thank you.
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1d
Apple Developer enrollment stuck due to email verification code error
Hi everyone, I’m hoping someone here has run into this before. I created an Apple Developer account and everything was working fine until Apple asked me to verify my work email address. The email is legitimate and matches my website domain. Apple did send me the verification email, and I received the code without any issue. However, when I entered the code, it repeatedly said the code was incorrect — even though I’m certain it was entered correctly. After a few attempts, I hit the limit and now see a message saying I’ve exceeded the maximum number of attempts (3). I contacted Apple Developer Support through the developer site about a week ago but haven’t received any response yet. At this point: I can log into my Apple ID normally with no issues I cannot proceed with enrolling in the Apple Developer Program I can’t pay the fee or complete setup because the email verification step is blocked It’s been over a week since the lockout, and I’m not sure how to reset the verification or trigger a new code. Has anyone experienced this before, or does anyone know how to get this resolved? Any help or guidance would be appreciated. Thanks!
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1d
Apple Developer Program subscription is active, but my account is still not activated
Hello, My Apple Developer Program subscription is active in Apple subscriptions and valid until March 19, 2027, but my developer account is still not activated and I have not received the confirmation email. The purchase was completed through the Apple Developer app on my wife’s iPhone, but the enrollment was for my own Apple Account. In the app, I see the message: “You’ll receive an email soon.” Has anyone had the same issue? How was it resolved? Thank you.
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137
2d
Developer Account Enrollment - Payment wont go through!
Hello, is there any solution for what I am facing? Ive already tried everything to sign up for a developer account. Used 7 cards (2 debit cards and 5 credit cards) + I even made a Wise account and make an online debit card. All payments wont go through. I also tried calling Apple Support but they only said to send an email because they dont have a way of contacting Apple Support for Developers. I have sent an email March 17 but up to now I havent received any reply.
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2d
Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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0
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0
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335
Activity
Feb ’26
Enrollment frustration
"Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." I have an open ticket with Apple Support, but getting a reply from 'Bernardo' is taking forever. Anybody else in the same situation?
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0
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0
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7
Activity
1h
Developer Appstore Enrollment in Review - FL44QTK67R., Case Id - 102847803343
My developer enrollment(L297KTAW5F) was initiated on 10March and when the Enrollment in review was completed and when i did the payment in tab, the payment didn't go anywhere and it was totally stuck. Though the payment gone from my account, the enrollment was stuck and later in 3 days, the payment was reverted to my account. So no issues on the payment side. Now again when i opened Developer app, i was asked to do the enrollment again(FL44QTK67R). Now the enrollment is stuck in review and I opened a case id - 102847803343, and I got a email a day later asking to upload few documents which I did immediately. Since then I had been following up on email to update about the enrollment and no response yet. When playstore could do it in 2 days time, a company like apple giving a tough time with no options for a resolution is terrible.
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0
Boosts
0
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5
Activity
1h
Failed to Purchase Developer Account although enrollment was successful
Good Afternoon, I received an official email from Apple saying "Your enrollment request has been accepted. To complete your organization's enrollment in the Apple Developer Program, please sign in to your developer account to review and accept the Apple Developer Program License Agreement, and complete your membership purchase." However as i reach the payment page and enter my credit card details, it rejects the credit card, Things i have tried: Payment with 3 other credit cards over 3 different devices (incase any of that was an affecting factor) Using an apple device to reach the payment page Waiting 1.5 weeks incase it is a server issue
Replies
0
Boosts
0
Views
8
Activity
3h
7 Weeks of "Innovation": Waiting for a simple enrollment
Today marks 7 weeks of waiting for my enrollment confirmation. Imagine being one of the world's largest companies, yet people who want to cooperate with you have to wait 7 weeks or more just to get developer status. I am speechless… how much longer can this continue? This is not meant as criticism, but simply a cry from my soul as a developer who just wants to start working
Replies
1
Boosts
2
Views
45
Activity
3h
Organization enrollment Pending — paid twice, no membership confirmation email — Case ID 102844508761
Hi Apple Developer Support team, I am writing because I have exhausted every available support channel and need urgent manual intervention. Organization: Bedrock Residences Limited Apple ID: Temitope Moronkeji Case ID: 102844508761 Enrollment ID 333LLR3M2M Issue started: March 14, 2026 What happened: I enrolled Bedrock Residences Limited in the Apple Developer Program as an organization. I have completed the $99 payment twice. Both times I received the purchase acknowledgement email confirming the order. Neither time did I receive the membership confirmation email. My account has remained on Pending status for over 10 days. What I have tried: Contacted Apple Developer Support via email on March 14 and March 20 Zero response on both occasions The support portal will not allow me to reply to or update Case ID 102844508761 The "Get More Help" option on the support page does not allow me to submit a new request Current status: Account shows Pending "Complete your purchase" prompt still appears despite two completed payments No access to App Store Connect No membership confirmation email received on either attempt Two $99 charges on my card with nothing to show for it This is blocking an active iOS app launch for our organization. Based on reports from other developers on this forum, this appears to be a backend activation failure on Apple's side and requires manual intervention by the Developer Enrollment team. I am requesting: Manual activation of the Bedrock Residences Limited developer account Confirmation of which payment to apply and refund of the duplicate charge A direct callback or email response — not an automated reply I have been patient for 10 days. Please help.
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0
Boosts
1
Views
51
Activity
13h
Q How to verify a developer account
Welcome to the Developer Forums. I hope everyone is well. I have some questions and need support, so I hope the moderators, if they find that the place where I created this post is not appropriate, will direct me to the correct place. How to
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1
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0
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44
Activity
15h
Payment processed 18 days ago, but Developer Program still not activated
Hi everyone, I’m looking for some advice or assistance regarding my Apple Developer Program enrollment. I completed my purchase and paid the $99 fee back on March 5th. Today is March 23rd, and my account is still not activated. It has been 18 days of total silence. I have already sent multiple follow-up emails to Apple Support, but I haven't received a single response. My payment was successfully processed, but I haven't received any confirmation or activation emails since then. Here are my transaction details: Invoice Number: MC55225030 Web Order Number: D009495884 Sales Order Number: AEU2369279 Has anyone else experienced such a long delay recently? Is there any other way to escalate this issue besides the standard contact form? Any help would be greatly appreciated. Thanks!
Replies
3
Boosts
1
Views
61
Activity
16h
Delayed Developer Account Activation After payment
My sister paid for my Apple developer account with her credit card on the 12th of March, 2026. Apple promised to work on the account within 48 hours. Its been 11 days now and nothing from Apple. I even semt a support request email which was supposed to be responded to within 48 hours too, but nothing after days. Its quiet disappointing that it takes this long to verify a service I'm paying for. Google charges 25 dollars and still managed to activate a developers account almost immediately. Yet, 99 USD with apple amd this delay is what I get. This is wrong Please help review my account and activate my profile Thank you
Replies
0
Boosts
1
Views
21
Activity
19h
Enroll in ADP pending verification
I represent a business who is trying to enroll into the Apple Developer Program. We already have a business account with Apple. Through our business account I have signed up for and provided all of the requested documentation for the Apple Developer Program. I am not the owner of the business, but I am qualified to take these actions on behalf of the business. The enrollment is pending verification since Friday. Just curious if there is anything I can do to move this along? Thank you.
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0
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0
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22
Activity
21h
Help
Help. I paid for the subscription 6 days ago, the account is still not activated. The support service also does not respond within 6 days. I called, they said they couldn't help in any way. What to do??? Serial number: 2-87112222928 Order ID: MTFKZHZFFT
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0
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25
Activity
1d
Unable to Accept Apple Developer Invitation
I received an Apple Developer team invitation, but when I click the link, it redirects me to create an Apple ID. After filling details and clicking Continue, nothing happens and the button gets disabled. Has anyone faced this issue? Any workaround?
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0
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7
Activity
1d
Unable to Accept Apple Developer Invitation
I received an Apple Developer team invitation, but when I click the link, it redirects me to create an Apple ID. After filling details and clicking Continue, nothing happens and the button gets disabled. Has anyone faced this issue? Any workaround?
Replies
0
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0
Views
9
Activity
1d
3rd time doing my account enrolment
Hi all, i'm new here,, and would like to see what I could do differently to get my account fixed. here is my enrollment ID: 3JXRZ62WJK i've had in the past an account that expired, because I did not renew in time my subscription. I did that with email confirmation. then i was requested to submit a new enrolment, which I did and made payment. then to my surprise the account is requiring another enrolment. that's not how I expect this yo work. What could be the reason why?
Replies
0
Boosts
0
Views
13
Activity
1d
注册 Apple Developer 提示:你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。
您好, 我在注册 Apple Developer 个人账号时,遇到如下错误提示: 你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。 我的情况: Apple ID:使用 163 邮箱注册(具体邮箱地址可在后续沟通中提供) 已开启双重认证,信息真实完整。 联系苹果客服后,建议在开发者论坛发帖求助。 希望得到帮助: 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢!
Replies
0
Boosts
0
Views
88
Activity
1d
Account still "Pending"
I signed up for an Apple Developer Program last week. I paid the $99 fee for the account. However, the account still shows pending and the payment alert is still active on the dashboard. I checked my card statement and I do see that the $99 charge hit my account. I believe I paid for the developer account on the morning of the 18th, it's now the 22nd. Any suggestions?
Replies
1
Boosts
0
Views
123
Activity
1d
Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates
Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates I submitted my Apple Developer Program enrollment as an organization on March 7, 2026. My enrollment ID is L9UY78P779. Setup details: Enrolled as Company/Organization (Delaware LLC) Valid DUNS number on file Apple ID has 2FA enabled Work email on a custom business domain The enrollment status has been stuck on "Your enrollment is being processed" for over two weeks now. I have not received any follow-up emails, requests for additional documentation, or any communication from Apple. I have also submitted a support request through the Apple Developer contact page with no response. This is blocking our ability to set up App Store Connect and begin the app review process. Could an Apple team member please review my enrollment and advise on what may be holding up the process? Happy to provide any additional documentation needed. Thank you.
Replies
0
Boosts
0
Views
77
Activity
1d
Apple Developer enrollment stuck due to email verification code error
Hi everyone, I’m hoping someone here has run into this before. I created an Apple Developer account and everything was working fine until Apple asked me to verify my work email address. The email is legitimate and matches my website domain. Apple did send me the verification email, and I received the code without any issue. However, when I entered the code, it repeatedly said the code was incorrect — even though I’m certain it was entered correctly. After a few attempts, I hit the limit and now see a message saying I’ve exceeded the maximum number of attempts (3). I contacted Apple Developer Support through the developer site about a week ago but haven’t received any response yet. At this point: I can log into my Apple ID normally with no issues I cannot proceed with enrolling in the Apple Developer Program I can’t pay the fee or complete setup because the email verification step is blocked It’s been over a week since the lockout, and I’m not sure how to reset the verification or trigger a new code. Has anyone experienced this before, or does anyone know how to get this resolved? Any help or guidance would be appreciated. Thanks!
Replies
1
Boosts
1
Views
157
Activity
1d
Apple Developer Program subscription is active, but my account is still not activated
Hello, My Apple Developer Program subscription is active in Apple subscriptions and valid until March 19, 2027, but my developer account is still not activated and I have not received the confirmation email. The purchase was completed through the Apple Developer app on my wife’s iPhone, but the enrollment was for my own Apple Account. In the app, I see the message: “You’ll receive an email soon.” Has anyone had the same issue? How was it resolved? Thank you.
Replies
0
Boosts
1
Views
137
Activity
2d
Developer Account Enrollment - Payment wont go through!
Hello, is there any solution for what I am facing? Ive already tried everything to sign up for a developer account. Used 7 cards (2 debit cards and 5 credit cards) + I even made a Wise account and make an online debit card. All payments wont go through. I also tried calling Apple Support but they only said to send an email because they dont have a way of contacting Apple Support for Developers. I have sent an email March 17 but up to now I havent received any reply.
Replies
0
Boosts
0
Views
13
Activity
2d
Apple developer enrollment is still pending
I've purchased the apple developer program a few days ago. It's still pending. I called support but they just advised to send emails. Case ID: 102848926959 Please fix it.
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0
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0
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13
Activity
2d