when i start to enroll apple developer account for organisation it could not be completed and in the end saying contact support.
but when i mailed to them there is no support or reply from apple customer support.
and there is no specification what problem i have from stopping me to complete apple developer account enrollement.
Apple Developer Program
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Hello everyone,
I am unable to enroll in the Apple Developer Program. The payment (credit card) is accepted by my bank but systematically declined by Apple.
Note: I am located in France.
I have tried multiple times. The support team, via email, suggested I use the Apple Developer app. However, it is "not available in my region," so I have to go through the website.
No other payment method is available: Apple Pay is greyed out, and there is nothing else.
Support has not responded for weeks, despite my follow-ups. I am very frustrated as I need to launch my app quickly, and everything is ready on the Google side...
Would you have any suggestions or solutions? Thank you so much, your responses are greatly appreciated!
Mélissa
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Developer Program
Hi,
My name is incorrectly displayed in the Individual / Tax Forms section as MarkF Frelly, while my legal name is Mark Frelly (example name). It looks like an extra “F” was mistakenly added, possibly treated as a middle initial.
My account name shows correctly as Mark Frelly, but the team name and tax name are uneditable, and I’m concerned this could cause issues with tax forms. I’m unable to find any option to correct this myself.
Has anyone faced this before, or is contacting Apple Developer Support the only way to fix it?
Hi everyone - I really hope you can help.
I recently tried to apply to the Developer Program. I did this by starting the process online in a browser, then following the Apple instructions to open the Developer App on my phone, identify myself and then go through the process of filling in the details for the type of application (Individual) and the type of apps I'm interested in creating then paying a subscription (all on the phone).
I can see the subscription exists in my iCloud account now. I also have not only the initial "Your subscription is confirmed" email I also have the later "Your invoice from Apple" too.
However if I go to the developer website it says at the top of the page "To continue your enrolment, complete your purchase now. Your purchase may take 48 hours to process".
Did anyone else have this issue? Is it all ok and I just have to wait and wait for the application to be approved?
Is there something I need to do? I'm worried that if I follow the instructions in my Developer account online I will pay twice.
I really need to get this sorted asap. When I try to use the full developer profile in xCode in "signing" I get "Cannot create a iOS App Development provisioning profile for "com.********.[appname]".
Personal development teams, including "[my personal developer account name]", do not support the iCloud capability.
Thanks so much in advance for help from anyone in the forum!
When changing the app icon: On iOS versions below 26.1, we were able to use certain methods to suppress this confirmation popup ("You have changed the icon for 'Lanhai Bank'"). However, this suppression no longer works on iOS 26.1 and later.
Is there any valid method to prevent this popup from appearing on iOS 26.1+? Any insights would be greatly appreciated!
/用户/lanhaiyinhang/下载/微信bdf77ae6f15408892b6734696d6c2038.jpg
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi Apple Developer Support Team,
I placed a membership order on 12/27/2025 — Order #W1642892477 — and I’m running into two issues:
Possible duplicate charges
I was first charged on the card ending **73, but the site then indicated the charge did not go through. However, I can see the deduction on my card.
I then tried again using my second card ending **53, and I also see a deduction there.
Please confirm whether both charges actually captured or if one is only a pending authorization. If both captured, please refund the duplicate charge.
Membership still shows “Pending”
Even though payment appears successful, when I log in my membership status still shows Pending. I also have not received any approval/activation/confirmation email.
Could you please:
Confirm the payment status for Order W1642892477 (including both cards),
Activate my membership, and
Let me know how long activation normally takes and whether there’s any action needed from my side?
Thank you,
Raymond.
Hello,
Im not sure why this happens.This is frustrating to see that despite paying the heavy amounts to join developer programme.The account is not getting confirmed surpassing way more than 48 hours of the payment. I paid the amount on 26th of December. and today is 29th. will you be compensating on the days we lost in this review process ?
I have an open NFC Value-Added Services entitlement case (17370116) with Apple Wallet Entitlements.
My request was acknowledged, information provided, but the case appears to have been split into duplicates and stalled.
Is there a way to have the case consolidated and routed back to the Wallet Entitlements team?
Hi,
Some time ago I created an Apple Developer business account on behalf of my (now former) business partner. The company is no longer active, and I've been away from app development for a few years.
I'd now like to start fresh with a new business account, but first I need to step away from this existing one. From the documentation, I understand that first I have to transfer the Account Holder role, and I've already spoken with the other person - he's willing to accept the role.
According to the docs:
https://developer.apple.com/help/account/access/transfer-the-account-holder-role/
the option should appear under "Update your information", but in my case there is no option called "Transfer Account Holder role".
Has anyone encountered this before?
Are there prerequisites or account conditions that need to be met for the transfer option to appear?
Thanks in advance for any guidance.
Your enrollment is being processed. I've had this message since the 11th of December with no response or update from any one.
any assistance would be greatly appreciated. my Enrollment ID: 6CJ2AWBMAU
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
How long does it usually take for a developer account to be enrolled? I've been pending since the 23th of December.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We are Chengdu Wang Lida Technology Co., Ltd.. Over the past year, we invested tremendous time, effort, and resources to successfully launch our app on the App Store. However, despite spending a full year developing and finally getting our app approved, just one month after its launch, we suddenly received an email notifying us that our developer account had been suspended for one year due to a violation of Section 3.2(f) (fraudulent behavior).
We are deeply confused and disappointed. As developers, we have never engaged in any fraudulent or misleading activities. We have always operated in full compliance with Apple’s Developer Program Agreement and platform guidelines. Our question is: who would deliberately engage in fraudulent behavior after spending an entire year developing and launching an app?
What’s even more heart-wrenching is the impact this decision has had on our team. Due to the overwhelming pressure, our project leader suffered a sudden heart attack and was rushed to the ICU. As team members, we are devastated and feel the immense psychological and emotional toll this account suspension has caused.
We are now calling on the Apple community and Apple Inc. to help us clarify this misunderstanding and resolve the issue. We firmly believe that such an arbitrary and unfounded account suspension decision should not be made. As developers, we should have the opportunity to communicate and clarify before such drastic actions are taken.
We will be filing complaints against Apple’s inexplicable account suspension both on the developer forums and in the media. We will fight this inequality with all we have, and stand for fairness and justice.
We are more than willing to cooperate with Apple, providing all the necessary evidence and data to prove that our actions were fully compliant. We sincerely request that Apple review our case and provide a reasonable explanation and solution.
As a small development team, we have invested all of our money and effort into this app. It is not just our job; it is our dream. We cannot accept seeing our hard work destroyed by such a misunderstanding. We will continue to fight for fairness and justice, and we hope for a fair resolution.
Thank you for your attention and support. We will continue to pursue all legal channels to ensure that our team and our product get the rights they deserve.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Has anyone gone through the process of migrating your individual account to a business account? I've submitted all the docs a month ago and the application is still pending. It's delaying my business and causing a lot of issue, does anyone know how long does it take? Customer service just ignores you!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments.
Timeline:
In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17.
We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3.
It's now been 28 days with no status changes, no requests for additional information, and no timeline.
Follow-up attempts:
I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team.
Questions for the community:
Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments?
We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated.
Details:
Enrollment ID: UH4UT85YS3
Organization Type: Nonprofit 501(c)(3)
Continued enrollment: Sept 17, 2025
Current status: "Your enrollment is being processed"
Thanks in advance for any guidance.
How long does the new Apple Developer Program License Agreement take to take effect once you accept it?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
J’ai juste une question! Est ce qu'il pourrais y avoir un genre de rabais pour le temps des fêtes ou quelque chose comme ça? (Suggestion pour le programme/à ajouter peut être).
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Release Notes
Hey All,
Registering using DUNS number wrt to Organisation. After filling Signatory Details and Clicking on Proceed to Purchase, “an unexpected error has occurred…”. shows up.
Tried contacting apple support no reply.
can any one help?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone,
I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided.
This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application.
Key Details of the Situation:
Apple ID Region: Türkiye
Current Residence and Address: United Kingdom (UK)
Identity Verification: I used my Turkish passport along with my UK residential address.
Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt.
Case Number: 102720548696
Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem.
It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity.
Has anyone in the community experienced a similar issue? If so, what was the path to resolution?
I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process.
Thank you in advance for any insights or assistance.
Best regards,
Onur
I am unable to activate my developer account. Have raised ticket, it has been more than 24hrs with no response.
SKStorefront.countryCode always returns "US" in TestFlight and sandbox,
even when sandbox Apple ID is set to a different country.
Is this expected behavior?
Is SKStorefront guaranteed to return the correct storefront
only for production App Store builds?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
StoreKit Test
StoreKit
In-App Purchase
TestFlight