Here on the forums I see a lot of reports like this:
According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team.
There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says:
If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program.
So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this:
Log on to Developer > Account.
Select the correct team at the top right.
Scroll down to the “Membership details” section.
Look at the “Enrolled as” field.
If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below.
If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership.
If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
Apple Developer Program
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Hello,
I am writing this post because the Apple Developer Program enrollment process is clearly malfunctioning, and I have reached a point where this situation is unacceptable.
First payment
I initially purchased the Apple Developer Program on December 3rd, 2025 at 16:03 (Turkey time).
The payment was fully completed, confirmed by my bank, and I received the official Apple Store receipt.
• Order ID: W1557478965
• Amount: 1029 TRY
• Status: Completed / Posted
Despite this, my account continued to show:
• “Purchase your membership”
• Enrollment status: Pending
• No access to App Store Connect
After several days with no response from Apple Support and no activation, I assumed something had gone wrong on Apple’s side.
Second payment
Because I was completely blocked and received no reply from support or the forums, I made a second payment to rule out any payment failure.
• Order ID: W1694587309
• Amount: 1029 TRY
• Status: Completed / Posted
Current situation
At this point:
• Two separate payments
• Two unique Apple Store order IDs
• Zero activation
• Zero response from Apple Support
• Enrollment still Pending
• App Store Connect still inaccessible
Support case details:
• Apple Support Case ID: 102769533427
• Multiple follow-ups sent
• No reply
• No action taken
This is no longer a delay — this is a system-level failure.
I have paid twice for a single Developer Program membership and received nothing in return: no activation, no explanation, and no support.
I am formally requesting manual intervention by Apple staff to:
1. Immediately activate my Apple Developer Program membership
2. Investigate and resolve the duplicate payment (refund or clarification)
3. Explain why a paid enrollment can remain blocked with no support response
If this forum is monitored by Apple employees, this issue requires urgent escalation.
This situation should not happen in a paid developer program.
Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi, i have applied for a aplle developer membership on 27 feb 2026. Its sai the processing time is 48h. Today is march 3rd. Thats more than 48h. So i am asking has anybody waited this long.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Forums Feedback
Developer ID
I want to enroll into the Apple developer program but it keep showing me: Your enrollment could not be completed.
Your enrollment in the Apple Developer Program could not be completed at this time.
I am from iraq
I contacted the support but they did not give me any solution
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Developer Program
Hello,
We have been trying to contact the Apple Developer Support for some time now regarding a couple of issues. For a couple of months now we are seeing that we are getting an error when we visit https://developer.apple.com/contact and the topics aren't loaded at all. After seeing the network traffic in the developer tools I see that we get a "Failed to load resource: the server responded with a status of 500 (Internal Server Error)" when making a request to the services/userProfile/ endpoint. The weird part is that the response contains our userProfile just fine. The only thing that I see in the payload that could be an issue is the resultCode that is 0. Has anyone encountered this before or has any idea on what we can do? I don't see an alternative way to contact Apple in order to resolve this issue.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello all,
I am trying to submit a request for endpoint security entitlement.
I keep getting this error for weeks:
This page isn’t working
developer.apple.com is currently unable to handle this request.
HTTP ERROR 500
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Endpoint Security
Entitlements
İ will pay but i wait a lot of time ((
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone,
I am trying to enroll in the Apple Developer Program as an Organization. However, when I click the "Continue" button, I receive the following error message:
Complete the following fields:
legalContact, lgEmail
I have already filled in all the required fields in the form, including company name, address, and website. I have double-checked everything, but the error still appears.
Has anyone experienced this issue before?
What could be causing this, and how can I fix it?
Thank you in advance for your help.
I have paid for the enrollment membership program 7 days ago.
Yet I always see the message saying "Complete your purchase to continue the enrollment".
Do I have to wait more ? Should I try paying a second time ?
Will the end of my membership be extended by that waiting period ?
Despite two support requests, I am still left waiting without knowing if I have to do something or not.
I feel like this is really unprofessional from a multi-billion dollars company...
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Paid 7 days ago, no access to development program. meanwhile two tickets without getting an answer
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Navigating to the Contact Us website (https://developer.apple.com/contact/) results in an "Error:" showing at the top of the page. I cannot select options for starting a new issue or accessing recent ones - and sometimes nothing shows up on the page at all (attached screenshot).
I've been trying to get in to request an expedited review since Thursday afternoon.
I checked the System Status page and there are no reported issues.
I am using Microsoft Edge and also logged in via Safari - still wasn't able to access the Contact Us issues.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi everyone,
I enrolled in the Apple Developer Program on February 1, 2026.
I completed payment, signed the agreement, and uploaded my government-issued ID after support requested identity verification.
I received confirmation that my documents were received, but my membership is still pending.
It has now been over three weeks with no activation or clear update.
I have contacted support multiple times and even called, but I am still waiting.
Has anyone experienced a similar delay recently?
Is this normal for identity verification in certain regions?
Any advice would be appreciated.
Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
where can i find my invoice for the subscription I pay yearly to apple?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Apple Developer Program membership purchased but still being asked to renew — cannot access services
I recently purchased the Apple Developer Program — 1 Year Membership, and the payment has been successfully processed. However, even after the purchase, I am still being prompted to renew my membership and cannot access any of the developer services that should be available with an active membership.
It is very frustrating to pay for a membership and then be told to renew it again without being able to use the services I paid for. The membership status does not seem to reflect the completed purchase at all.
Has anyone else experienced this issue? Why does Apple charge for a membership and then continue to block access while asking for renewal? I would appreciate any guidance on how to resolve this, or if an Apple representative could look into my account.
Thank you.
I tried to enroll for the Apple Developer Membership but keep failing at the payment authorization.
Used different cards (7 of them) that was setup on my Apple Pay which I have been using them for daily expenses. So no issue on those cards.
Anyone experiencing the same issue as me and how did you resolve it?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
I hope it's ok to post this here as I'm on a bit of a time-crunch to have this sorted and looking to get this issue resolved.
I just renewed my Apple Developer Program membership (annual subscription) and received my order confirmation (Order #W1411330632, placed February 28, 2026) for $1,749.00 MXN.
However, my membership status still hasn't updated to active.
Is this normal (a waiting period for a renewal).
If not, could someone help guide me in the direction of whom to reach out to for support?
Thank you for your help.
Regards,
Joe
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Title: Apple Developer Program membership still not active after payment (3 weeks)
Hello,
I purchased the Apple Developer Program membership on February 6, 2026. The payment was successfully charged and the invoice was issued.
However, my membership still appears as inactive in my developer account, and I cannot proceed with app submission.
I have already contacted Apple Developer Support but have not received a response yet.
Has anyone experienced a similar delay or know what else I should check?
Details:
Purchase date: 06.02.2026
Invoice Number: MC49961752
Apple Order Number: AET2317962
Any guidance would be appreciated.
Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
Our application (application ID: 6759598338), submitted on March 1, 2026 at 17:24, is awaiting verification without status change in the App Store Connect.
Could someone from the application review team check if this application is stuck in the review queue, or let us know if any action is required on our part? We are in urgent need of an urgent review of the application (the request for an expedited review has also already been made). We also have to warn you that previously there were similar applications with a similar code and name, but they were deleted and are also our development (their identifier: 6757390034, 6758405199, 6756528976, 6757389750). These versions of the application did not meet the required quality, so they were deleted.
Thank you for your time and help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I Keep getting this error if I try to enroll in the developer program, why is this? Please tell me how to fix this of why this is happening!
On february 9, I tried to enroll to the developer program, I got charged and received and order number, the next day when I tried to see the status of the enrollment, the order number provided on the email confirming the order was not working, I've tried to get support through email, nothing happens; I've called about 20 times to Apple Support, nothing happens, they said they doesn't have direct communication to the Apple Developer department, I have two weeks plus trying to have an answer on email, and nothing happens, but you know what happened? They completed the charge on my CC.
Hi everyone,
I'm a developer from China, and my Apple Developer Program membership is currently in the renewal period. When I click the renewal button from the banner at the top of the Apple Developer website, the page redirects but consistently shows a 503 Service Unavailable error. This has been happening for several days now.
I've already tried:
Switching to different devices or
Changing network environments
Unfortunately, the issue persists in all cases.
Has anyone else encountered this same situation? Any help or suggestions would be greatly appreciated!
Thanks in advance.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program