Here on the forums I see a lot of reports like this:
According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team.
There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says:
If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program.
So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this:
Log on to Developer > Account.
Select the correct team at the top right.
Scroll down to the “Membership details” section.
Look at the “Enrolled as” field.
If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below.
If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership.
If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
Apple Developer Program
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I applied for the Apple Developer Program on Jan 29th, but my enrollment is still pending with no updates. This delay is really affecting my project timeline since I need to start my app soon, and I can’t move forward without my account being approved.
I’ve already reached out to Apple Developer Support, but I haven’t gotten any clear response on when it will be completed. tried even calling the support line but they couldn't help with developer accounts. Has anyone else experienced similar delays? If so, how long did it take for your account to get approved?
Would appreciate any advice or insights! Thanks in advance.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone,
I’m looking for some guidance to see if anyone has experienced a similar issue with the Apple Developer Program membership.
About one week ago, I completed the payment for the membership. I received an email with the subject:
We’re processing your order Wxxxxxxxxxx
That email included the order details and cost, and shortly after that, I also received the CFDI invoice for the payment, so the charge appears to have been completed successfully.
However, up to now:
I have not received any membership confirmation email
The membership does not appear under Subscriptions in my Apple ID
It is not active in the Apple Developer app
On the Apple Developer website, I still see the usual message as if the membership was not purchased:
“Purchase your membership to continue your enrollment. Buy today”
I understand Apple mentions that the purchase may take up to 48 hours to process, but it has now been more than a week with no changes.
Has anyone else encountered this situation?
Is it normal to receive the invoice but not have the membership activated?
Would you recommend contacting Apple Developer Support at this point?
Thanks in advance for any help or shared experiences.
Hi all,
I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled.
Context
Program type: Apple Developer Program (Organization)
My role in App Store Connect: Admin
I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked.
The Account Holder can access CIP normally.
What I see (Problem)
In the Apple Developer portal → Certificates, Identifiers & Profiles, I get:
“Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.”
In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load.
Only my account is affected; the Account Holder is not.
What we’ve tried / confirmed
Membership is active (renewal date is valid)
Signed out/in of Xcode and re-added my Apple ID
Confirmed selecting the correct Organization team in Xcode / Developer portal
Account Holder confirmed they can access CIP
Questions
For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles?
Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People?
If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
I received a developer team invite. When I click on the link to accept the invite, a new page opens. There is a proccessing spinner on the page, but it does not go any farther. I have left if run for quite some time, but it just keeps spinning. I am on a mac book pro
Thanks
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone.
I'm looking for some advice. My subscription expired a few months ago. Unfortunately, I didn't notice. Now, after some time, I've tried to renew, but I can't find a renewal button on the website, in the developer apps, or in my subscriptions. What should I do in such cases? I contacted technical support, but haven't received a response. Thanks in advance.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I am a private gym owner in Evanston, Il. We are working with a new CRM, ClubReady, that is helping us develop an app, and I cannot get past this enrollment screen. I need support in order to enroll and pay for the development of this app ASAP.
https://developer.apple.com/programs/enroll/
Ali Asadi, GM of Gym 1801
773-474-1867
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I am working on an internal app for our company that links ABM, Intune, and an AT&T-provided CSV of IMEIs, and I am fairly new to this and using AI (sorry) to help me. I can search for our devices using either the serial # and/or IMEI. If the device has been released, I can still find it using the SN, but not with the IMEI. If a result is returned on a released device's SN, the IMEI is present.
I have a list of IMEIs from our AT&T account and want to cross-reference those IMEIs to get the SN.
Is there a way to include the Released Devices in the search?
I enrolled in the Apple Developer Program on February 3, 2026. The payment was completed successfully at the time of enrollment, but my membership status has remained “Pending” since then.
So far:
No request for additional documents or identity verification
No phone call from Apple
No follow-up email other than the payment confirmation
Apple Developer Support has been contacted, but no response yet
I understand that verification can take some time, but the complete lack of communication is concerning, especially since this is blocking active development and release planning.
If this is a known backlog or system-wide delay, some transparency from Apple would help. I’d also appreciate hearing whether others who enrolled in early February are seeing the same prolonged “Pending” state.
Thanks in advance to anyone who can share recent experiences or escalation paths.
Hello!
This is already my third post regarding this issue.
I have been waiting for almost a month and have sent approximately 10 emails to Apple Developer Program Support. I have received no response at all — no updates, no explanations, and no assistance.
What makes this situation particularly unacceptable is that Apple Support is clearly active and responding to similar enrollment issues in other forum threads. Seeing support help others while completely ignoring my case for an entire month is extremely frustrating and difficult to justify.
This level of silence from Apple is not just disappointing — it reflects a serious breakdown in the enrollment support process.
I have registered for Apple developer program since December and up until now, I am still stuck on payment. I have tried several credit cards but no response.
they said it takes 48 days, but mine is over 2 months now. I have sent a message to support and no response.
pls what is happening and why is my experience different?
why is Apple not debiting my cards and why is support ghosting me.
I registered using the official Apple developer enrollment website
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
This api is experiencing 503 errors again. Please fix it as soon as possible.
Hi, I enrolled and paid on February 4, and I also opened a support case (ID: 20000106619808), but I haven’t received any response yet. My account still shows as “pending,” and I’m not sure what to do next.
Can someone from the Apple team please help or let me know how to get in touch with the right support channel?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
It has been days I made the payment I have heard nothing from Apple, our deadline is being pushed over and over again we are loosing customers to our competitors.
I have already reached out via the formal support channel but have not received a response beyond the automated acknowledgment.
Hello,
I’m posting here to seek guidance or visibility regarding a delayed Apple Developer Program enrollment.
I completed my organization enrollment over three weeks ago and provided a valid D-U-N-S number, which is correctly listed and verifiable. Since submitting the enrollment:
The status has remained unchanged
I’ve contacted Apple Developer Support three times via email
I’ve received no response or timeline updates
There is no option shown to request a phone call
At this point, I’m unable to proceed with TestFlight, app distribution, or further development planning, and the lack of communication has made it difficult to understand next steps or expected timelines.
If anyone from Apple Support or the community can advise:
Whether this delay is expected
If additional verification steps are required
Or how best to escalate appropriately
I’d really appreciate the guidance.
Thank you for your time.
I am trying to create a developer account for my organization. I have validated our DUNS number and Entity Name on https://developer.apple.com/enroll/duns-lookup/.
However, when I try to add this number to create a developer account, I get a pop-up suggesting a mismatch in the entity and DUNS number.
I have tried this several times without any success.
Request you to please help me resolve this issue.
Thanks.
Sanket
I've been wating for 5 business days now and one weekend to get my Apple Developer ID approved.
This does delay the publishing of applications.
Could a possible solution be delegating the work to other groups? Could the employees in physical stores be included in this work, if the staff allocated to this in head office are not sufficient?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Trying to enroll in Apple Developer Program to notarize my Mac app. Getting blocked repeatedly with "Your enrollment in the Apple Developer Program could not be completed at this time."
Verified:
✅ 2FA enabled
✅ Valid payment method
✅ All details match government ID
✅ No VPN, tried multiple browsers
✅ Waited weeks between attempts
Solo dev just trying to do things properly and pay the $99/year. Anyone found a way past this? Seeing similar threads but no clear solutions.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled.
Context
Program type: Apple Developer Program (Organization)
My role in App Store Connect: Admin
I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked.
The Account Holder can access CIP normally.
What I see (Problem)
In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.”
In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load.
Only my account is affected; the Account Holder is not.
What we’ve tried / confirmed
Membership is active (renewal date is valid)
Signed out/in of Xcode and re-added my Apple ID
Confirmed selecting the correct Organization team in Xcode / Developer portal
Account Holder confirmed they can access CIP
Questions
For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles?
Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People?
If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
When submitting registration in the Apple Developer App, it prompts "Action not allowed."
how to solved it ?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program