I have an open NFC Value-Added Services entitlement case (17370116) with Apple Wallet Entitlements.
My request was acknowledged, information provided, but the case appears to have been split into duplicates and stalled.
Is there a way to have the case consolidated and routed back to the Wallet Entitlements team?
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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Hi,
Some time ago I created an Apple Developer business account on behalf of my (now former) business partner. The company is no longer active, and I've been away from app development for a few years.
I'd now like to start fresh with a new business account, but first I need to step away from this existing one. From the documentation, I understand that first I have to transfer the Account Holder role, and I've already spoken with the other person - he's willing to accept the role.
According to the docs:
https://developer.apple.com/help/account/access/transfer-the-account-holder-role/
the option should appear under "Update your information", but in my case there is no option called "Transfer Account Holder role".
Has anyone encountered this before?
Are there prerequisites or account conditions that need to be met for the transfer option to appear?
Thanks in advance for any guidance.
Your enrollment is being processed. I've had this message since the 11th of December with no response or update from any one.
any assistance would be greatly appreciated. my Enrollment ID: 6CJ2AWBMAU
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
How long does it usually take for a developer account to be enrolled? I've been pending since the 23th of December.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We are Chengdu Wang Lida Technology Co., Ltd.. Over the past year, we invested tremendous time, effort, and resources to successfully launch our app on the App Store. However, despite spending a full year developing and finally getting our app approved, just one month after its launch, we suddenly received an email notifying us that our developer account had been suspended for one year due to a violation of Section 3.2(f) (fraudulent behavior).
We are deeply confused and disappointed. As developers, we have never engaged in any fraudulent or misleading activities. We have always operated in full compliance with Apple’s Developer Program Agreement and platform guidelines. Our question is: who would deliberately engage in fraudulent behavior after spending an entire year developing and launching an app?
What’s even more heart-wrenching is the impact this decision has had on our team. Due to the overwhelming pressure, our project leader suffered a sudden heart attack and was rushed to the ICU. As team members, we are devastated and feel the immense psychological and emotional toll this account suspension has caused.
We are now calling on the Apple community and Apple Inc. to help us clarify this misunderstanding and resolve the issue. We firmly believe that such an arbitrary and unfounded account suspension decision should not be made. As developers, we should have the opportunity to communicate and clarify before such drastic actions are taken.
We will be filing complaints against Apple’s inexplicable account suspension both on the developer forums and in the media. We will fight this inequality with all we have, and stand for fairness and justice.
We are more than willing to cooperate with Apple, providing all the necessary evidence and data to prove that our actions were fully compliant. We sincerely request that Apple review our case and provide a reasonable explanation and solution.
As a small development team, we have invested all of our money and effort into this app. It is not just our job; it is our dream. We cannot accept seeing our hard work destroyed by such a misunderstanding. We will continue to fight for fairness and justice, and we hope for a fair resolution.
Thank you for your attention and support. We will continue to pursue all legal channels to ensure that our team and our product get the rights they deserve.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Has anyone gone through the process of migrating your individual account to a business account? I've submitted all the docs a month ago and the application is still pending. It's delaying my business and causing a lot of issue, does anyone know how long does it take? Customer service just ignores you!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments.
Timeline:
In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17.
We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3.
It's now been 28 days with no status changes, no requests for additional information, and no timeline.
Follow-up attempts:
I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team.
Questions for the community:
Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments?
We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated.
Details:
Enrollment ID: UH4UT85YS3
Organization Type: Nonprofit 501(c)(3)
Continued enrollment: Sept 17, 2025
Current status: "Your enrollment is being processed"
Thanks in advance for any guidance.
How long does the new Apple Developer Program License Agreement take to take effect once you accept it?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
J’ai juste une question! Est ce qu'il pourrais y avoir un genre de rabais pour le temps des fêtes ou quelque chose comme ça? (Suggestion pour le programme/à ajouter peut être).
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Release Notes
Hey All,
Registering using DUNS number wrt to Organisation. After filling Signatory Details and Clicking on Proceed to Purchase, “an unexpected error has occurred…”. shows up.
Tried contacting apple support no reply.
can any one help?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone,
I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided.
This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application.
Key Details of the Situation:
Apple ID Region: Türkiye
Current Residence and Address: United Kingdom (UK)
Identity Verification: I used my Turkish passport along with my UK residential address.
Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt.
Case Number: 102720548696
Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem.
It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity.
Has anyone in the community experienced a similar issue? If so, what was the path to resolution?
I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process.
Thank you in advance for any insights or assistance.
Best regards,
Onur
I am unable to activate my developer account. Have raised ticket, it has been more than 24hrs with no response.
SKStorefront.countryCode always returns "US" in TestFlight and sandbox,
even when sandbox Apple ID is set to a different country.
Is this expected behavior?
Is SKStorefront guaranteed to return the correct storefront
only for production App Store builds?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
StoreKit Test
StoreKit
In-App Purchase
TestFlight
Hello, I purchased the Apple Developer Program a week ago and yet I haven't received any information on it. No activation of the account whatsoever. I've sent 3 emails to apple support, but still no replied.
Is this normal? How long does it take? Will someone finally assist me Apple?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Forums Feedback
Accounts
Developer Program
im facing a problem where everything was working just fine the previous day then overnight I get a email saying I’m terminated for fraud when all my info is my correct information and is up to date I will say this I did have a name change, but that was like three years ago so I’m not sure what is going on or what the problem is . id really love some feedback or ideas on what I should do no
Hi!
I would like to experiment with the Accessory Setup Kit, but I am not sure how I can add the required entitlement to my Apple Developer account.
I added the following to the plist file:
NSAccessorySetupKitSupports
WiFi
NSAccessorySetupWiFiSSIDPrefix
test_
test
And the following to the entitlements file:
com.apple.developer.accessory-setup-kit
But I am unable to build as my provisioning profile doesn't include "com.apple.developer.accessory-setup-kit entitlement".
On the developer portal, I navigated to “Certificates, Identifiers & Profiles” > “Identifiers” > “”, but I don't see it under "Capabilities" or "App services", nor under requests.
How do I configure my profile so that I am able to make use of this kit?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Am developing an application that creates custom VPN. I have enabled Sandbox properties. VPN will be granted based upon the device posture. Posture includes reading the disk encryption value, secureboot and Firewall values.
Application just tries to fetch the values to provides its posture.
Since the application is sandboxed, it is getting denied to read the above mentioned values.
How to achieve this with Sandboxed enabled?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi all, I'm new to TestFlight and Apple Store Connect. I have pushed a build and it says "waiting for review". Do I have to do anything to put it into review? I'm trying to get this build out to external testers.
Hello.
My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me:
"Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect."
However, there's no "Renew" to tap or click anywhere in the app nor in the web.
Any ideas?
Thanks a lot.
We renew our company's Apple Developer Membership annually. According to the update date of November 17, 2025, it's stated that renewal can be done 30 days in advance, but the renewal button doesn't show up.