My application was submitted in September. By September 30th all verification documents were accepted and I had my call with support as required.
The status is "In-Review" as of today 12/04/2024. Over 60 days. I have emailed support multiple times and receive back only the same that it is in-review and to be patience.
Has anyone been able to get more information from support? Is there a "higher" department that would be able to help? Has this happened to anyone else?