Problems running the "Paloalto GlobalProtect" app on iOS iPhone

When connecting SSLVPN through the "Paloalto GlobalProtect" app on an iOS iPhone, I try to connect through my Google Workspace account.

During this process, an error occurs when logging in after entering my Google account.

The error is as follows. The Paloalto Networks TAC Support team recommends that you contact Apple Support.

When connecting SSLVPN through the "Paloalto GlobalProtect" app on an Android device, I can log in normally with my Google account.

It only doesn't work on iOS iPhones.

~/Downloads/GPSupportInfo/Agent.log:119: 2024-12-16 14:08:08.047 GlobalProtect[4402:1352815] Error: (ManagerUtils.mm:566) Send message failed: GlobalProtect, error: Error Domain=NEVPNErrorDomain Code=1 "(null)" ~/Downloads/GPSupportInfo/Agent.log:119: 2024-12-16 14:08:08.047 GlobalProtect[4402:1352815] Error: (ManagerUtils.mm:566) Send message failed: GlobalProtect, error: Error Domain=NEVPNErrorDomain Code=1 "(null)" ~/Downloads/GPSupportInfo/Agent.log:119: 2024-12-16 14:08:08.047 GlobalProtect[4402:1352815] Error: (ManagerUtils.mm:566) Send message failed: GlobalProtect, error: Error Domain=NEVPNErrorDomain Code=1 "(null)" ~/Downloads/GPSupportInfo/Agent.log:119: 2024-12-16 14:08:08.047 GlobalProtect[4402:1352815] Error: (ManagerUtils.mm:566) Send message failed: GlobalProtect, error: Error Domain=NEVPNErrorDomain Code=1 "(null)"

Paloalto said that it is the same as the content of the Apple Developer Forum below and told me to contact Apple Support.

https://developer.apple.com/forums/thread/25928

Please tell me how to solve this problem.

Problems running the "Paloalto GlobalProtect" app on iOS iPhone
 
 
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