Hello. I am trying to give an update to my app but it again and again gets rejected due to the ATT Prompt. Before this late week I gave the update and it got live without any issue. Now I done some minor changes in the App.
Apple Response.
The app uses the AppTrackingTransparency framework, but we are unable to locate the App Tracking Transparency permission request when reviewed on iPadOS 18.2.
Next Steps
Explain where we can find the App Tracking Transparency permission request in the app. The request should appear before any data is collected that could be used to track the user.
If App Tracking Transparency is implemented but the permission request is not appearing on devices running the latest operating system, review the available documentation and confirm App Tracking Transparency has been correctly implemented.
If your app does not track users, update your app privacy information in App Store Connect to not declare tracking. You must have the Account Holder or Admin role to update app privacy information.
My Response: Hello Apple Team
Thank you for your feedback.
We have tested the app on iPadOS 18.2, also on iPhone 18.1 and the App Tracking Transparency dialogue is appearing as expected on the main home screen when the user enters the app. To help demonstrate this, we’ve attached a video showing the ATT prompt in action.
If there is still an issue with the dialogue or if it needs to be placed in a different position, we kindly request your guidance on what needs to be adjusted. Please let us know the details so we can address it promptly.
Thank you for your support
"I uploaded a video with images showcasing the ATT prompt but now again they rejected the update with the exact same reply. Which I am thinking it may be a bot reply.
Now what to do how to solve it?