Subscriptions Not Available

Question

Created Jan ’25

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Hi,

I have an app that has a single subscription. This works fine in the sandbox environment but not in production. When I register the product (Id is correct) the result from Apple/App Store is the the product ID is invalid.

When I release a new version of my app the IAP/Sub section is not visible.

When I navigate to my subscription page in the App Store I can see it says
"Missing metadata". After a bit of investigation I found "These in-app purchases or subscriptions can’t be promoted on the App Store because your latest approved binary doesn’t include the required StoreKit APIs. Learn More". So this could be my problem. However, I'm pretty sure my app includes StoreKit 1 APIs (I can see it in the link phase).

Elsewhere in my subscription I simply see the message "Prepare for Submission"

Does anyone have a solution?

Thanks, Matthew.

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Answer 1

DTS Engineer OP

Apple

Feb ’25

For your question, please contact the Apple Developer Program Support Team. If that request is with a team other than the Apple Developer Program Support Team, please get in touch with them through http://developer.apple.com/contact. Please make sure to mention that you were referred to them by DTS.

We hope this information is helpful to you.

Albert Pascual   Worldwide Developer Relations.

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