Hi everyone, I’m a developer managing a long-running app that has been in the App Store for several years. One of the very first user reviews — a 6-year-old negative comment — still shows up as the top review on the App Store page, even though the app has changed completely since then and we’ve had hundreds of positive ratings afterwards. Is there any legitimate way to Influence the order in which reviews are displayed (so that newer ones show up first)? Any insights from Apple or other developers who have dealt with the same issue would be greatly appreciated. Thanks in advance!

Hi everyone, I’m running into an issue using Fastlane to upload my iOS app to TestFlight. When I run my ios beta lane, I get the following error: [18:12:27]: Couldn't decrypt the repo, please make sure you enter the right password! [18:12:27]: Invalid password passed via 'MATCH_PASSWORD' [18:12:27]: Called from Fastfile at line 7 [18:12:27]: 5: desc "Build and upload to TestFlight" [18:12:27]: 6: lane :beta do [18:12:27]: => 7: match( [18:12:27]: 8: type: "appstore", [18:12:27]: 9: readonly: true, [18:12:27]: ``` Fastlane summary: Step Action Time (s) 1 default_platform 0 💥 match 4 The error indicates that the password provided via MATCH_PASSWORD is invalid. I’ve double-checked that the password I’m using is correct. Has anyone else run into this issue, or can anyone suggest how to properly configure MATCH_PASSWORD so Fastlane can decrypt the repo successfully? Thanks in advance!

I just wanted to update my app, as it seems the in-app purchases were not updated in the first submission. I created a new build and increased the version number by a minor increment, from 1 to 1.1, to ensure it gets processed. The build appears in TestFlight, but the plus button adjacent to the "Build" subsection does not appear, preventing me from selecting a new version. Please see the attached images. VERY VERY FRUSTRATING

Hi, I had a small business account (Owned by me) and wanted to transfer an app to another business account I set up. I created a new developer account for the new business and transferred the app but now My users wont auto update If you try to get the latest version from the app store it fails without explanation. Has anyone successfully transferred their app from one small bix account to the other without an updating issue?

I wanted to remove AdMob from my iOS app, so I remove all traces of AdMob, and make sure that info.plist does not have NSUserTrackingUsageDescription, no external framework used, and no traces of NSUserTrackingUsageDescription in my codes (global search in Xcode not found). However, previous version has setup App Privacy in AppStore Connect. Uploading a new build I can remove all entries in App Privacy except for one (?): Data Types - 1 data type collected from this app: Product Interaction And I cannot remove this one: when selecting not collecting info, I got this error message: Your app contains NSUserTrackingUsageDescription, indicating that you will request permission to track users. You must indicate which data types are tracking users. If this is incorrect, update your app binary and upload a new build to App Store Connect. What shall I do? And what is this Product Interaction tracking? (The rest can all be reset to not tracking except this one.)

revenuecat is asking for the in app subscriptions to be approved first in order for the pay wall to display and function properly, but apple support keeps flagging them as "developer action needed" and complaining that they can't access in app subscriptions. what do I do?

I am trying to save my "Precise Location" setting and change my app so the privacy settings use "No, we do not use precise location data for tracking purposes" I get an error when I save. I can save changes to other settings Create new app submission Go to app privacy go to precise location edit check No, we do not use precise location data for tracking purposes Save get error Console show 409 conflict

Hello, I am new to the forum. Is it possible to update the screenshots in App Store Connect for an already released version? If I want to update the screenshots only, how should I do it? Should I create a new release? In this case, I will need to upload a new version of the binary?

Hi, I've tried adding Extensions (using ExtensionFoundation) to one of my iOS apps. They work using Xcode on my devices, but when I upload them to the AppStore, I get the following error: ITMS-90349: Invalid Info.plist value - The value of the EXExtensionPointIdentifier key, AsheKube.app.a-Shell.localWebServer, in the Info.plist of “a-Shell.app/Extensions/localWebServer.appex” is invalid. Please refer to the App Extension Programming Guide at https://developer.apple.com/library/content/documentation/General/Conceptual/ExtensibilityPG/Action.html#/apple_ref/doc/uid/TP40014214-CH13-SW1. I could not find relevant information on the web page pointed. I've tried different values for the "EXExtensionPointIdentifier", but none of them work. This value was generated by Xcode, since I did set the user-defined build setting EX_ENABLE_EXTENSION_POINT_GENERATION = YES, as explained in the instructions. At this point, I have no idea how to fix this issue.

Once, the App Store empowered indie creators - small teams could launch great apps and find users easily. But in 2025, that era feels long gone, with algorithms, big players, and pay-to-win discoverability reshaping everything. Is there still a real chance for indie iOS developers today, or has Apple’s evolving ecosystem made independent success nearly impossible?

Apple’s documentation indicates that iOS now supports A/B testing for app icons, but I haven’t been able to get it working. My app already includes alternate icons within the same binary, yet when I try to set up an A/B test in App Store Connect, there’s no option to change the icon-only screenshots can be updated in a new treatment.

Hey everyone, I’ve noticed a big drop in my keyword rankings lately, and it seems linked to Apple’s recent ASO update that’s been trending on Twitter. Has anyone figured out what changed? It looks like app titles may now have less impact on rankings.

Hello, Our Xcode Cloud builds are successfully archiving but fail every time during the "Export archive for app-store distribution" step. The issue appears to be a persistent authentication failure with App Store Connect that we are unable to resolve. Primary Error: The build logs show a critical authentication failure. IDEDistribution.critical.log shows: App Store Connect request for store configuration failed for account Session Proxy Provider... Unable to authenticate with App Store Connect. DVTITunesSoftwareService.log specifies the error is DVTITunesSoftwareServiceFoundation.DVTServicesSessionProviderCredentialITunesAuthenticationContextError.proxy. The build process eventually terminates during the IDEDistributionSymbolsStep with an Rsync failed error, which we believe is a symptom of the earlier authentication failure. Troubleshooting Already Performed: We have already taken the following steps without success: Verified the account used for the integration has "Account Holder" and "Admin" roles. Confirmed that Xcode Cloud's automatic signing is working correctly and is able to create new provisioning profiles. Thoroughly checked the App Store Connect web UI under Users and Access > Integrations > Xcode Cloud for a way to reset the connection, but no such option exists. Removed and re-added the Apple ID in the Xcode application's settings (Xcode > Settings > Accounts) on a local Mac. Our hypothesis is that the integrated authentication session between Xcode Cloud and App Store Connect is invalid or stale, and there is no user-facing way to reset it. Has anyone else encountered this "Session Proxy Provider" authentication error with Xcode Cloud? Is there a known solution or a different method to force a re-authentication of the service connection? Any guidance from Apple engineers or other developers would be greatly appreciated. (Developer Support Case: 102717975870)

My app was rejected for having duplicate promotional images for my non-consumable in app purchase and my subscription IAP. I'd like to remove the promotional image for the subscription and just use the other one as the promotion, but I'm not able to do that in App Store Connect. It says there should be a red "-" button when hovering over the image, but I'm not seeing that. Any idea how I can delete this?

I’ve invested heavily in developing my app, but marketing and ASO remain challenging. Despite experimenting with different keywords and tools, my rankings haven’t improved much. Is this just a matter of time?

Hi Apple Devs, We are having trouble getting subscription purchases to work in sandbox. We have sandbox set up with the right account and configuration, but the first subscription we submitted is still pending review. It seems that we cannot test the purchase flow until it has actually been approved. That is, attempting to upgrade your subscription leads to an "invalid product ID error", presumably because the product is not "ready for sale". Am I misunderstanding how subscriptions are supposed to be tested and reviewed? Thank you!

For some reason now, apps that I have removed from sale are now showing up in the App Store Connect window mixed in with current apps. On the upper right of the page I've selected "Ready For Distributioin" but it has no affect.

Hi, I'm developing a watchOS app, no parent iOS app, when I archive the app, and submit it to APP Store Connect, it returns an info.plist error that I didn't set micphone permission description, but I actually set it. Could anyone how to fix it? and how to submit only a watchOS APP? Any help will be appreciated! thanks！

Hello, My Apple Developer account has recently been flagged for termination on the grounds of “fraudulent or dishonest activity.” The reason given was misleading metadata, specifically related to references to “Nano Banana”. I want to clarify a few important points: My app legitimately uses Google’s official API via fal.ai, and I pay for this usage. My app was published before Google even introduced “Nano Banana” as an internal label in Gemini, so there was no way for me to anticipate a conflict. “Nano Banana” is not a registered trademark, only a label Google uses internally. I have already removed every single reference to it from my app and metadata. Currently, none of my applications contain misleading content, inaccurate metadata, or third-party trademarks. My account is in full compliance with the Developer Program License Agreement and App Review Guidelines. Despite this, Apple has proceeded with termination. As an independent developer, this feels like a double standard compared to corporate accounts, which are often given the opportunity to fix issues at the app level without losing their entire account. Has anyone else experienced similar situations? What would be the best way to escalate this fairly so that Apple reviews the case based on the current, compliant state of my apps rather than past misunderstandings? Any advice or experiences would be greatly appreciated. Thank you, Yunus Emre

Hello everyone, We recently transferred our iOS app from one Apple Developer account to another, and after the transfer, we encountered a serious issue where all previously stored Keychain data and the local database became inaccessible. As a result, all users are automatically logged out and lose access to their locally stored data (such as chat history) once they update to the new version signed with the new Team ID. We understand that Keychain items are tied to the App ID prefix (Team ID), which changes during an app transfer. However, we’re looking for possible workarounds or best practices to avoid user data loss. Questions: Is there any reliable method to maintain or migrate access to old Keychain data after an app transfer? Would reverting the app back to the original developer account and releasing an update from there (to persist or migrate data) before transferring it again be a viable solution? Has anyone faced a similar issue and found a practical way to handle data persistence during an app transfer? Any guidance, technical suggestions, or shared experiences would be highly appreciated. This issue is causing major impact for our users, so we’re hoping to find a safe and supported approach. Thank you, Mohammed Hassan