App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

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How long does it take to add bank account information on App Store Connect?
Hello everyone, I have an individual developer account. I added my bank account information one month ago but I realized I haven't accepted with tax forms. I accepted them 1 week ago but I still see the following message: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." However, it's been 1 week, and the status is still "Processing" with the same message displayed. How long does it usually take for bank account information to be approved? I can't fetch products without being approved. Also It doesn't let me edit my banking information.
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What metrics influence App Store visibility for iOS apps in 2025?
There’s still debate on what drives App Store rankings, but some confirmed factors include app name, subtitle, keyword field, downloads, ratings, and in-app events. Likely influences are stability, retention, conversion rate, and user behavior. Search relies most on metadata, Top Charts focus on download velocity, and Featured spots are editorially chosen. Elements like promo text, long description, and release notes don’t impact rankings.
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Issue with App Crashing After Download from App Store
Hi, I am experiencing a critical issue with my app (dbMobil) in its published state. When the app is installed via TestFlight, it works without any problems and no errors can be detected. However, when downloading the same app from the App Store, it immediately crashes for many users without displaying any error message, directly at app start. This issue also occurs on my own test devices: TestFlight version: works flawlessly App Store version: crashes immediately upon launch It appears that there must be a difference between the version I submitted and published via TestFlight and the one currently available on the App Store. Could you please provide me with feedback on what differences may exist between these two versions and where the cause of this issue might lie? Thank you in advance for your assistance.
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Payments paused
I got this email from Apple "Due to the discontinuation of content associated with your vendor number x, your payments have been paused. We will continue to monitor this account and release your payments once customer refunds have been settled." Does anyone know what happened? I didn't discontinue any content.
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App Store reviews are typically quick, but my Product Page Optimization remains stuck in review
This is my first iOS app release and I’m a bit confused. The initial version was reviewed in under 12 hours (rejected), and the corrected version was approved just as quickly. But my Product Page Optimization with only screenshots has been stuck in “Waiting for Review” for four days. Do these get reviewed only with new versions, or should I just wait it out?
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iOS26 - ITMS-90717: Invalid large app icon
Trying to upload an iOS26 app archive with Xcode 26 beta 7 and getting ITMS-90717: Invalid large app icon, meaning my app is not eligible for TestFlight testing. My App contains an IconComposer .icon asset, so I'm not sure what it's complaining about. I'm not seeing anything in the release notes about this, and I'm not sure if I'm doing something wrong or not.
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App Analytics and Sales and Trends showing no data despite confirmed purchases - QR Master Plus
Hello, I'm experiencing an issue with my iOS app "QR Master Plus" where no data appears in App Analytics or Sales and Trends sections, despite the app being live for over a month and having at least one confirmed purchase from a non-developer account. App Details: App Name: QR Master Plus Published: Over 1 month ago Status: Live on App Store Confirmed sales: At least 1 purchase from a non-developer user account Issues: App Analytics shows completely empty/no data Sales and Trends section shows no data This persists despite confirmed purchases I've verified that: The purchase was made from a regular user account (not a developer account) The app has been live for sufficient time All app metadata and settings appear correct in App Store Connect Questions: What could be causing App Analytics and Sales and Trends to show no data despite confirmed purchases? Are there specific settings or requirements that might be preventing data from appearing? How can I troubleshoot and resolve this issue to get proper analytics and sales data? Any guidance would be greatly appreciated as I need this data to understand my app's performance and user engagement. Thank you!
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Mac Catalyst not respecting Display Name
Having a problem where the Mac Catalyst version of my app shows the full App Store Connect name instead of the shortened name. When I compile it on Xcode and run it locally, this doesn't happen. However, when installing from TestFlight it does. -- App Store Connect: AppName: RSS Reader Display Name: AppName -- On macOS only, it displays as "AppName\ RSS Reader" in ~/Applications/ when distributed via TestFlight. How can I correct this? An iPad app running on Mac has no issue, its only when I enable the Mac Catalyst build target.
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App Store Connect is unavailable
I tried to use the Connect app this morning and it said a developer account was needed. On the contrary, I am the account holder, which is what the CTA to fix the issue in the app stated to ask for access from. Then I tried to sign in directly on the website and it also didn't respond there. FB19906255 - App Store Connect: Connect app not responding and neither is App Store Connect portal Aug 26, 8:15 AM Central Posting in case others run into this, I have not seen the developer status page report anything yet: https://developer.apple.com/system-status/
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Google showing outdated iOS app icon in search results (icon was changed 8 months ago)
We updated the icon for our iOS app over 8 months ago. The new icon has been live in App Store Connect and on the App Store listing since then, and the old icon is no longer included in the build or metadata. However, when searching for the app on Google from an iOS device, the App Store result (on Google) still displays the old icon. Everywhere else (including the App Store itself), the new icon shows correctly. What we've tried already: Triple checked that the old icon is not present in the app build or website Added MobileApplication schema with the new icon to our website Waited... (8 months and counting) It seems this might be related to how App Store metadata is cached externally. Has anyone else run into this, and if so, did you find a way to get Google to refresh the icon it shows in search results?
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