App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

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Cant add user on app store connect (A user with this email address already exists on this team.)
My account is invited to a team as admin I already accept the invitation but I can't find the team on developer.apple.com, appstoreconnect.apple.com even on XCode. My colleagues also cant find my account on the user and access tab on apple store connect but when he tried to invite me again it throw an error (A user with this email address already exists on this team.) What should I do to fix this?
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First subscription stuck in “Waiting for Review” and cannot attach to app version
My first auto-renewable subscription is stuck in "Waiting for Review". However it is not attached to any app version submission. Because of this the "In-App Purchases and Subscriptions" section does not appear when submitting my app version (1.0.10). There is also no option to remove the IAP from review, and the "Submit for Review" button is disabled. App version state: Prepare for Submission IAP state: Waiting for Review Has anyone experienced this issue before? Support suggested removing the IAP from review, but there is no option in the UI to do so.
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Validation error with Network Extension due to square brackets in Product Name
Hello, I am facing a validation error when uploading a macOS app with a Network Extension. The Error: Invalid system extension. The system extension at “[T] TEXT.app/Contents/Library/SystemExtensions/company_name.network-extension.systemextension” resides in an unexpected location. The Problem: Validation fails only when the app's Product Name contains square brackets: [T] TEXT. If I remove the brackets from the Product Name, validation passes. What I've tried: Setting Product Name to TEXT (without brackets) and CFBundleDisplayName to [T] TEXT. Cleaning Derived Data and rebuilding the archive. Verified that the extension is physically located at Contents/Library/SystemExtensions/. It seems the Apple validation tool fails to parse the bundle path correctly when it contains characters like [ or ]. Question: How can I keep the app name with brackets for the user (in System Settings and Menu Bar) while ensuring the Network Extension passes validation? Is there a way to escape these characters or a specific Info.plist configuration to satisfy the validator?"
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Delete the published App Clip link
My app has been released, and there is an "App Clip" link available in the advanced experience. Could someone please tell me if there is a way for me to modify or delete this link? (I'm not looking to deactivate the link; I just want to remove it so that other apps can use it.) If I remove the already published APP, can I also delete this link?
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App stuck in “Waiting for Review” for several weeks — anyone seeing similar delays recently?
Hello everyone, I wanted to check whether other developers are currently experiencing unusually long “Waiting for Review” times. Our app Aslan Wealth (App ID: 6755077470) has been stuck in Waiting for Review for quite a while and has never entered the “In Review” stage. Timeline Feb 18, 2026 – Version submitted for review Feb 23 – Contacted Apple Developer Support regarding review status Feb 24 – Received reply that the case was escalated to the review team Mar 3 – Still in Waiting for Review (confirmed by support that the app is still in the queue) Mar 7–11 – Followed up with Developer Support again Mar 12 – Still Waiting for Review So the app has now been waiting for review for more than 3 weeks without ever entering active review. Additional information All agreements are active No messages in Resolution Center Build was not modified after submission App status remains Waiting for Review Questions Has anyone else recently experienced similar multi-week delays in the “Waiting for Review” stage? If so: Did your app eventually move to In Review without changes? Did Apple provide any explanation for the delay? Is there anything developers can do to help move the process forward? Any recent data points or experiences would be really helpful. Thanks in advance.
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Subscription status "stuck"
My subscriptions have a status of "developer action needed", but when I attempt to save an edit I receive an error "There was an error with editing your App Store localization. Try again later." Refreshing the page doesn't change anything. I have 2 localizations, one of them has a status of "waiting for review". I am unable to attach the subscription group to my binary as the ready to submit status required for the In-App Purchases and Subscription section to become active is not achievable. I have emailed and received no response. My app has been approved and is live on the app store with subscriptions that do not function. I understand I made an error, this is my first time releasing on the app store.
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auto-renewable subscriptions
I’m submitting the first auto-renewable subscriptions for my iOS app. Apple’s documentation says the subscriptions should be selectable from the app version page under ‘In-App Purchases and Subscriptions,’ but that section does not appear on my version page even though the build is attached and the subscriptions exist in App Store Connect. The subscriptions currently show ‘Waiting for Review.’ Please advise how to attach the subscriptions to the app version so I can complete first-time subscription submission.
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Unable to Locate Pending Terms & Conditions in App Store Connect
Hi, For the past week, I’ve been receiving the following warning when performing a sales figures sync through AppFigures: “[Apple ID] has new terms to agree to in App Store Connect. We will try to continue importing but some data may not be available. Please log in to your App Store Connect account and accept the Terms & Conditions.” However, when I log in to App Store Connect and review the Agreements, Tax, and Banking section, there are no pending agreements or new terms requiring acceptance. All agreements appear to be active and in effect. Because the warning persists, I’m wondering whether there may be a backend agreement or updated term that is not properly surfacing in the interface. While inspecting the page, I also noticed the following console warnings on appstoreconnect.apple.com: tb-alertbox--warn ng-isolate-scope is not valid I’m not sure whether this is related, but I wanted to mention it in case it could be preventing a required agreement notice from displaying. Thank you for your assistance.
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Apple Developer Program Enrollment: pending
Hello everyone, I'm currently waiting for my Apple Developer Program enrollment to be approved and wondering if my timeline is normal. My situation: Payment of $99 USD: ✅ Completed (have invoice and order number) Government-issued photo ID: ✅ Submitted Confirmation email received: ✅ Yes - "Thank you for providing the documents we requested. We will review them and follow up with you within two business days" Days since confirmation email: 3+ business days The email stated they would follow up within two business days, but it's now been more than three business days with no update. My questions: Is it normal for the review to take longer than the stated "two business days"? For those who were approved, did you receive multiple emails throughout the process, or just a final approval email? Has anyone experienced similar delays? What was the outcome? Just want to make sure nothing is stuck or requires additional action from my side. Thanks for any insights!
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How long did your App Store Small Business Program enrollment take?
Hey everyone I submitted my enrollment for the App Store Small Business Program on February 18th and I'm still waiting for a decision no response yet even after following up. I know Apple doesn't publish an official timeline, so I wanted to ask the community: How long did it take for your enrollment to be approved (or rejected)? A few things that would help: How many days/weeks did you wait? Did you get any follow-up emails asking for more info, or was it just a straight approval? Is there anything you did that helped speed things up? Would really appreciate hearing your experiences it's a bit nerve-wracking waiting without any status update! Thanks in advance!
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App not showing on App Store Connect
Why is my App new build not showing on App Store Connect if it is ready for Distribution? It only shows the previous build. I received this confirmation email about 12 hours ago. Dear Our Maids, Inc., The following build has completed processing: Platform: iOS App Name: OurMaids Build Number: 10 Version Number: 1.1.1 App SKU: com.ourmaids.mobileapp App Apple ID: 6760357291 You can now use this build for TestFlight testing or submit it for distribution. If you have any questions regarding your app, contact us.
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App stuck in "Waiting for Review" since Feb 20 – no response to support ticket
Hello everyone, My app has been in "Waiting for Review" status since February 20, and it still hasn’t moved to the review stage yet. On March 9, I submitted a support ticket asking whether there might be any issue with my submission or if additional information is required from my side. However, I have not received any response from Apple so far. At this point, I’m not sure if I should continue waiting or if there is anything else I should do to resolve the situation. App ID: 6759365919 Ticket ID: 102839874589 If anyone has experienced a similar situation or if an Apple staff member could help check the status, I would really appreciate it. Thank you very much.
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Appeal Submitted Over 30 Days Ago – No Response Yet (Pending Termination Notice)
Hello, I’m posting here to ask for guidance and to see if anyone has experienced a similar situation. More than 30 days ago, I submitted an appeal to the App Review Board after receiving a Pending Termination Notice for my Apple Developer Program account. However, I have not received any response or update since submitting the appeal. In the notice, Apple mentioned that my account was associated with “dishonest or fraudulent activity” related to app submissions. I want to clarify that I did not intentionally attempt to bypass the App Review process. The only change I made around that time was editing some app metadata (subtitle keywords) while trying to optimize my Apple Search Ads campaign. Looking back, I now understand that some of those keywords may have been interpreted as referencing content that Apple considers inappropriate for the App Store. After realizing this might have caused an issue, I immediately: Canceled the latest app submission that contained those metadata changes Explained the situation clearly in my appeal to the App Review Board Confirmed that I would avoid using similar metadata in the future Despite providing this explanation in my appeal, I have not received any reply or update for over a month, so I’m unsure about the current status of the appeal. If anyone here has gone through a similar process, could you share: How long it took to receive a response from the App Review Board? Whether it’s normal for appeals to take this long? Also, if any Apple staff happens to see this post, I would sincerely appreciate any guidance on whether my appeal is still under review or if there is anything further I should provide. Thank you very much for your time and help.
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Transporter rejects first Apple-hosted Managed Background Assets pack with `-19243` / `400 invalid values`
We are trying to upload the first Apple-hosted Managed Background Assets pack for our macOS app, but Transporter rejects the asset pack ID during upload. App details: App name: DistillApp Apple ID: 6760288806 Bundle ID: cn.rkbkosp.DistillApp Asset pack ID: distill.pipeline.zh-baseline Platform: macOS Transporter: 1.4 Xcode: 26.2 macOS: 26.3.1 What we see in Transporter: Apple ID: 6760288806 App Name: DistillApp App Bundle ID: cn.rkbkosp.DistillApp No background assets found. And when we try to upload the first asset pack, Transporter fails with: 获取 Apple ID “6760288806”的资源包列表失败。 (-19243) There is an error with a URL parameter (400) Found invalid values: distill.pipeline.zh-baseline What we have already confirmed locally: The app resolves correctly in Transporter, so the Apple ID and bundle ID appear to be correct. The app Info.plist includes: BAHasManagedAssetPacks = YES BAUsesAppleHosting = YES BAAppGroupID = 8U6DAJ62JT.group.cn.rkbkosp.DistillApp.assets The asset pack manifest uses: assetPackID = distill.pipeline.zh-baseline This is intended to be the first Apple-hosted background asset pack for the app. Our understanding is that No background assets found is expected before the first successful upload, so the actual problem seems to be that Transporter/App Store Connect refuses to accept the initial asset pack ID. Questions: Has anyone seen Transporter reject the first Apple-hosted background asset pack for an app with -19243 and 400 invalid values? Does the first Managed Background Assets upload require any additional App Store Connect state beyond having BAHasManagedAssetPacks and BAUsesAppleHosting in the app? Does the app need a newly processed build in App Store Connect after enabling those plist keys before the first asset pack upload will work? Is there any known issue in Transporter 1.4 or App Store Connect for first-time Apple-hosted MBA uploads on macOS apps? If useful, I can also share the exact asset pack manifest and a redacted upload log.
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Curious about the shift from iOS developer to full time indie developer Ask Me Anything 🚀📱
Hey everyone 👋 I have 14 years of experience in iOS development, starting in my mid-teens and later working as a senior and lead developer with Fortune 50 companies. Around 1.5 years ago I began my indie journey as a side hustle, and for the past 3 months I have been building apps full time with a growing portfolio and increasing revenue 📈 I currently handle everything myself including development, ASO, and design, with marketing planned for later 🚀 I just shipped a major release last week and taking a relaxed week now, so feel free to ask anything about iOS development, indie life, ASO, monetization, or related topics 💬
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App Store reviews are typically quick, but my Product Page Optimization remains stuck in review
This is my first iOS app release and I’m a bit confused. The initial version was reviewed in under 12 hours (rejected), and the corrected version was approved just as quickly. But my Product Page Optimization with only screenshots has been stuck in “Waiting for Review” for four days. Do these get reviewed only with new versions, or should I just wait it out?
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