Dear Team, I am facing a critical issue with my Flutter application. The app runs perfectly on the iOS Simulator and works flawlessly when installed directly on a physical test device via Xcode. However, as soon as I distribute the app via App Store Connect (TestFlight / App Store), it crashes immediately on launch. Since the app works perfectly when deployed locally to a real device but crashes only after being distributed through App Store Connect, it seems like the app bundle is missing some required third-party frameworks or getting misconfigured during the App Store distribution process. App Details: App Name: Consultkaar Advisor Bundle ID: com.consultkaar.advisor Apple ID: 6761358997 Version/Build: 1.0.11 / Build 13 Could you please assist me in identifying why the distributed build is failing on launch compared to the local build? Thank you for your assistance. Best regards,

Why does it not work, all i get is a spinning disk then nothing, or An error has occurred. Try again later.

My DSA has been in review since June Digital Services Act 27 Countries or Regions View Jun 1, 2026 In Review How long does this take? I don't understand why it's taking so long. Should we just skip European countries from our apps from now on?

Hello i have paid developers account, setting up my app.. and when I open appstore Connect, I see white page with 1 header menu.. Why?

Hello, I'm the developer of FOS Social (Apple ID: 6755471015), a creator-membership marketplace currently in TestFlight. I've submitted the Advanced Commerce API access request form twice and have not received any response, confirmation, or status update. My most recent submission has Request ID: UVQ7FUZVV3. Our use case: FOS Social is a social platform where viewers subscribe to individual content creators through independent auto-renewable monthly subscriptions across three tiers ($10 / $17 / $29). A single viewer must be able to hold concurrent active subscriptions to multiple creators at the same tier — for example, subscribed to Creator A at Gold and Creator B at Gold simultaneously. This matches Apple's stated eligibility model for the Advanced Commerce API: "exceptionally large catalogs of subscription content — apps that include frequently added content from multiple creators, where each creator's offering is merchandised as a single auto-renewable subscription." Why standard StoreKit doesn't work for us: We currently reuse one product ID per tier across all creators (e.g. com.fosssocial.creator.gold.monthly). When a viewer already subscribed to one creator at Gold tries to subscribe to a second creator at Gold, StoreKit returns "already subscribed" and treats it as a renewal rather than a new independent subscription. Pre-creating a separate subscription group per creator in App Store Connect is not feasible since our creator base is dynamic and growing. My questions: Is there any way to check the status of an Advanced Commerce API access request, or a typical response timeframe we should expect? Is there anything that commonly causes these requests to go unanswered (e.g. submission not made by the Account Holder, app still in TestFlight, missing information)? Is there a recommended escalation path when the request form has been submitted multiple times with no reply? I've also opened a support case (Case ID: 102934491974) but wanted to ask here as well in case anyone from the community or Apple has guidance. Thank you!

My developer account is a US single-member LLC owned by a non-US individual. The LLC is a disregarded entity with a valid EIN. App Store Connect only shows me the W-9 workflow. But the IRS instructions for W-9 say: ▎ "If the owner of a disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9" So I legally cannot submit a W-9. I need the W-8BEN workflow enabled. Apple Finance told me all US legal entities must complete a W-9, then suggested I get an EIN (I have one) or change my address. When I sent the IRS guidance, they said their system can't make the change and forwarded it to the tax team. That was May 14 (Case-ID 19771345). Over 15 business days later: no reply, no timeline, and my paid agreement is still inactive. My business is on hold. Has anyone with a foreign-owned single-member US LLC gotten the W-8BEN workflow enabled? Is there any escalation path beyond iTSPayments and the Finance contact form? Both have gone quiet.

Hello! I have created four Custom Product Pages that I've connected to my Meta ad campaigns. I set this up around 2+ weeks ago and am still not seeing any traffic populate on App Store Connect. I'm aware that there's a 5 First-Time Download threshold, however, there is a very low chance that I have not yet met that threshold with my campaigns. On Meta, I am seeing a total of 22,272 link clicks from Jun 30-Jul 12 for all four CPPs combined, but none of this traffic is reflected in App Analytics. Do you have any recommendations on what could potentially be the issue and how to resolve this? Thank you!

My app Clarely (App ID 6775480796, bundle com.clarely.app) was approved and released on the App Store on July 13, 2026. Its first two auto-renewable subscriptions were not attached to that submission, and I'm now unable to get them through review. The loop: Both subscriptions (one group: Monthly, Yearly) were submitted and returned under Guideline 2.1(b): "the required binary was not submitted." I understand the first subscription must be reviewed together with an app binary. However, my version pages in App Store Connect — including the currently in-review version — have never displayed an "In-App Purchases and Subscriptions" section, so there is no way to attach the subscriptions to a version. Clicking "Submit for Review" on a subscription submits it on its own, which reproduces the 2.1(b) return.. Current state: Version 1.0.1 (build 26): Waiting for Review Both subscriptions: Waiting for Review Subscription group localization: Waiting for Review All were submitted so they'd be in the queue at the same time, since there's no UI to combine them into one submission. This appears to be the same issue described in threads https://developer.apple.com/forums/thread/819111 and https://developer.apple.com/forums/thread/820936, where Apple engineers indicated they were investigating and, in at least one case, resolved the stuck subscriptions directly. My ask: could the subscriptions and group localization be reviewed together with the 1.0.1 binary, or the missing attach section on my version page be investigated? Thank you!

I have a non-consumable in-app purchase that is Approved and visible on my app's public App Store product page, but on-device StoreKit returns no product for its identifier — for 5+ days now. App: Élec NF C 15-100 — Apple ID 6784323130 — bundle com.comptoirstudio.elec Product ID: elec_pro_avie (non-consumable, 9.99 EUR) What is confirmed correct: IAP status: Approved, Cleared for Sale in all territories Paid Applications Agreement: Active; Banking and Tax forms: complete, nothing pending The IAP appears in the "In-App Purchases" section of my live App Store listing The App Store Server API returns the product correctly (verified via RevenueCat) An In-App Purchase Key (.p8) is configured The failure: On-device SKProductsRequest (StoreKit 1) and Product.products(for:) (StoreKit 2) both return an empty product list for elec_pro_avie Reproduced in production (live v1.1.0/1.2.0) and TestFlight/sandbox Reproduced on multiple devices and Apple IDs (FR and US) Product identifier matches exactly; bundle ID matches This looks like a StoreKit product-catalog sync issue on Apple's side: server-side everything resolves, but the device-facing catalog never serves the product. Could an Apple engineer force a re-sync of this product, or advise what else could block on-device delivery? A TSI/ticket (submitted last Friday) has had no response yet. Thank you.

Hello everyone I'm testing promotional offers on for my app. I've setup a product with a promotional offer for it. I've also have our backend developer setup signature generating. However when I tried to purchase the offer from my app, I'm getting the error: `Error Domain=SKErrorDomain Code=0 "An unknown error occurred" UserInfo={NSLocalizedDescription=An unknown error occurred, NSUnderlyingError=0x149a7c330 {Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={NSUnderlyingError=0x149a7cba0 {Error Domain=AMSErrorDomain Code=305 "(null)"}}}} ` Also during the purchase process, I noticed the Xcode console printed out this: <SKPaymentQueue: 0x10d3fc210>: Payment completed with error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=VNM, NSUnderlyingError=0x149a7d320 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-0001549C36BA401E, AMSDescription=Purchase Failed, NSDebugDescription=Purchase Failed Server canceled the purchase, AMSServerCorrelationKey=3Y44VA33BIC5CZCH5I7WLTQ5DA, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2026-07-15 06:14:16 Etc/GMT"; mtTopic = "xp_ase_payments/appstore_payments_ue"; options = ( OK ); }; pings = ( ); }, AMSFailureReason=Server canceled the purchase}}} Could someone please help me figure out what the problem is? Thanks in advance!.

Hi, I'm new to app development. On my ASC dashboard I have 2 apps, one shows its icon, the other just a blank placeholder. Both have their icons showing as assets in Information. Both correctly show their icons in TestFlight builds. Any help much appreciated.

Hello, I am trying to upload a watchOS standalone app to App Store Connect using Xcode 26.3, but Organizer does not show the “App Store Connect” upload option. It only displays: • Release Testing (Ad Hoc) • Enterprise • Debugging Project setup • Target type: watchOS App (standalone, not companion) • PRODUCT_TYPE = com.apple.product-type.application • PRODUCT_BUNDLE_PACKAGE_TYPE = APPL • WRAPPER_EXTENSION = app • SUPPORTED_PLATFORMS = watchos watchsimulator • Archive configuration: Release • Base SDK: watchOS The app does not depend on iOS. Bundle ID Originally: com.example.app.watchkitapp Recreated as: com.example.app HealthKit capability enabled in: • Developer Portal • Xcode (Signing & Capabilities) Signing • Apple Distribution certificate active • App Store provisioning profile created • Manual signing configured for Release (Apple Distribution + App Store profile) • Also tested Automatic signing • Deleted old Ad Hoc profiles • Cleared Derived Data and regenerated archive App Store Connect • App created successfully using bundle ID com.example.app • Account role: Account Holder • No pending Agreements, Tax, or Banking items Despite a valid Release archive signed with Apple Distribution, Organizer only allows Ad Hoc distribution and never shows “App Store Connect”. Is this a known issue in Xcode 26 affecting independent watchOS apps, or is there an additional configuration step required? Thank you.

Hello, I need to set up the Paid Apps agreement in App Store Connect (to offer in-app purchases), but I don't see any button or link to request it. In App Store Connect under Business (Agreements, Tax, and Banking) I only see the Free Apps agreement as Active. There is no "View and Agree to Terms" banner and no option to add or activate the Paid Apps agreement anywhere. What I already checked: I'm signed in as the Account Holder (not Admin or another role). The Apple Developer Program membership is active and paid. I tried both the new "Business" section and the old "Agreements, Tax, and Banking" page — no Paid Apps row, no request button. Tried different browsers and clearing cache, same result. Questions: What conditions must be met for the Paid Apps agreement option to appear for an account? Is there a known delay or eligibility/verification step (e.g., for individual accounts or specific regions) before it shows up? Is contacting Apple Developer Support the only way to resolve this, or is there something I can do myself in the account? Thanks in advance for any pointers.

Hello everyone, We are trying to transfer a published iOS VPN app between Apple Developer accounts. The transfer is blocked by an error that we cannot understand. Hoping someone here has faced this and can share insight. About the app The app is a VPN client for iOS It uses an App Group to enable communication between the main app and its Network Extension The App Group is not shared with any other application in the account — it is used only within this single app The error When attempting Transfer App in App Store Connect, we get exactly this error: "You can only transfer sandboxed apps that are not sharing a group container." Our question How can we transfer this app, and what might be causing this error in our case? Any insight would be greatly appreciated. Thank you.

Hi everyone, My app was approved by Apple and is set to "Ready for Sale", but it has been completely unavailable in all 27 EU countries for over 2 weeks now. The reason shown in App Store Connect under Business → Compliance is: "Gesetz über digitale Dienste" (Digital Services Act) — Status: "Under Review" since July 1, 2026. In the app's availability settings, all 27 EU countries show: "Trader status not provided" However, in App-Information → App Store Regulations, it clearly states: "This developer has identified themselves as a trader for this app." So the trader status HAS been provided, but the DSA compliance is stuck in "Under Review" for 2 weeks with no change. Everything else is in order: Paid Apps Agreement: Active Bank account: Active Tax forms (W-8BEN): Active Trader status: provided I already submitted a support ticket but have not received a solution yet. Has anyone experienced the same issue? Is there anything I can do to resolve this? Thank you

Hi all, Hoping someone has run into this or has advice. My App Store Connect account is registered as an Individual, with the legal entity/account holder under my name. I added a bank account, but the Account Holder Name on that bank account belongs to a different person than the name on my developer agreement. That other person and I are both Admins on the same App Store Connect team. It's now been well past the standard 24-hour processing window, and the bank account is still showing "Processing," with the usual banner: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." Separately, my Canadian GST/HST Form 506 also shows "Missing Tax Info," and my Paid Apps Agreement is "Pending User Info," so I suspect these two issues may be related/compounding. Questions: Has anyone successfully gotten Apple to approve a bank account where the Account Holder Name doesn't match the developer account's legal entity name, when both people are Admins on the same team? If not, has anyone been able to get Apple to cancel/reset a stuck bank account submission so they could resubmit under the correct account holder name? I can't edit it myself while it shows "Processing." Any luck getting a timely response from the Financial Information contact form specifically, versus general Developer Support (which just redirected me to documentation)? Appreciate any insight trying to avoid this dragging on for weeks like I've seen in a few other threads here. Thanks!

Summary My app "Hibika" has been completely absent from App Store search results since launch on May 25, 2026 — now over 5 weeks. This includes searching for its exact, unique brand name, which should be the most trivial search match possible. App details App name: Hibika App ID: 6760477185 Bundle ID: com.chrisbc.hibika Version: 1.2.0, status: Ready for Distribution Category: Health & Fitness / Habit tracker What's broken Searching "Hibika" in the App Store app or on apps.apple.com returns zero results — not even a distant match — in every storefront I've tested (Spain, US, UK, Germany, France, Mexico, Japan). The app's direct product page loads correctly and is fully functional: https://apps.apple.com/us/app/hibika/id6760477185 Search by keywords/subtitle terms also returns nothing, which is expected since those aren't indexed for a brand-new app with low install volume — but the complete absence for the exact brand name is not normal behavior and does not match any documented ASO ranking factor. What I've verified so far Not a device/cache issue — reproduced across multiple devices, regions, and by independent third parties (including an Apple Developer Support advisor who confirmed the same result on their end). Not a regional listing gap — app availability is confirmed active in all major storefronts. A separate issue with user reviews not appearing on the product page self-resolved after a few weeks, but the search indexing issue persists. Apple Developer Support case history Case escalated to a Senior Advisor in early June. Escalated to Engineering team on June 17 (ticket 180061872). As of July 2, no update or resolution provided, despite multiple follow-ups. Question for the community Has anyone experienced total invisibility in App Store search (including exact brand name matches) that lasted this long? If so: Did it resolve on its own, or did something specific fix it (title/subtitle change, rebuild, resubmission)? Any idea what backend indexing bug could cause a brand-new app to be excluded even from exact-name search? Any insight from developers who've hit this — or from Apple engineers who might see this — would be hugely appreciated. Happy to share more diagnostic details if useful.

I have finished a new app that integrates Apple hosted background asset. I have tested and confirm that the assets are downloaded both locally and with a TestFlight build. App review is not able to access the background assets. I can see that the assets are updated with status "accepted". But app review is running into error "A server with the specified hostname could not be found.". These are Apple Hosted Assets. Did I miss any configuration?

Ive signed up for an apple developer account, active since July 11th. I am trying to setup the app store connect but i get issues with a blank white page followed by an error message saying my account isnt set up for app store connect. Ive contacted support and this still has not been fixed for my account.

Error on every App Store Connect URL: “Your Apple Account isn't enabled for App Store Connect.” Account Holder, Individual, Team ID 2KH6Q6MW38. Membership Active since July 11, 2026. developer.apple.com and Xcode signing work. App Store Connect does not. I am the Account Holder — no other person can invite me. Please enable App Store Connect for this Apple Account / Team ID. Return a case number.