App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.

I have been rejected twice under Guideline 2.1(b) because my In-App Purchase subscriptions are not submitted for review. I cannot figure out how to attach them to my submission. Here is my situation: I have 6 auto-renewable subscriptions fully configured in App Store Connect under "Barrel Pro Subscriptions" — all have screenshots, pricing, descriptions, and review notes My app is iOS only, built with React Native/Expo My current version is 1.1, Build 10 (1.1.0) The problem: The "In-App Purchases and Subscriptions" section does not appear anywhere on my version page. I have scrolled to the very bottom and it is not there. I cannot find any way to attach my subscriptions to my submission before clicking "Submit for Review." The blue info box on the Subscriptions page says: "Your first subscription must be submitted with a new app version. Select it from the app's In-App Purchases and Subscriptions section on the version page." But that section does not exist on my version page. What I have tried: Cancelling the rejected submission and starting fresh Creating a new version (1.1) manually Uploading a new build (Build 10) Checking both "In-App Purchases" and "Subscriptions" sections in the sidebar Has Apple removed this section from the version page? How do I attach my subscriptions to my submission in 2026? Any help is greatly appreciated. Thank you.

Hello,Does anybody know how I can change my team name? The one that shows up on the app store?Thanks,Julian

Hi everyone, I'm hoping someone here has experienced this and can point me in the right direction. I submitted my first app, Homeowners Checklist, for review and on May 21 the status changed to "Ready for Distribution." It has now been over two weeks and the status has never changed to "Ready for Sale" and the app has not appeared on the App Store. Here is my current setup: App Store Version Release is set to "Automatically release this version" There is no scheduled release date set All agreements in Agreements, Tax, and Banking show as Active I have not received any emails from Apple indicating there is an issue This is my first app on a new developer account I have contacted Apple Support multiple times via email and phone with no resolution. My case has been open since May 21 with no clear answer. Has anyone experienced this with their first app? Is there something I might be missing, or is this a known delay for new developer accounts? Any advice on who to contact or how to get this resolved would be greatly appreciated. Case ID for reference: 102900108706 Thank you

Hello Apple Developer Community, I'm encountering a persistent issue with my App Store Connect account where the bank account is stuck in "Processing" status, preventing me from fully activating the Paid Apps Agreement. This has been ongoing for several weeks, and despite following all recommended steps, including resubmitting tax forms, there's no progress, also contacting support who promise to reply in 48 hours but never do. This is urgent as I have 19,000 customers waiting for the app to launch, and the delay is causing significant business impact. I'm hoping someone here has experienced something similar and can offer advice, or perhaps Apple support can chime in to expedite. Account Details: Organization: Prosperity Bliss PTE Limited (Singapore-based PTE Ltd) Address: 2 Venture Drive, #19-21 Vision Exchange, Singapore, WILAYAH PERSEKUTUAN 608526 Account ID: 93410065 Agreements: Free Apps and Paid Apps Agreements are listed as Active (effective Dec 17, 2025 – Apr 18, 2026), but Paid Apps seems blocked due to banking. Bank Account: PROSPERITY BLISS (8256), Singapore, SGD currency, USD royalties. Tax Forms (all submitted Dec 15, 2025): U.S. Certificate of Foreign Status of Beneficial Owner: Active U.S. Substitute Form W-8BEN-E: Active Singapore Tax Questionnaire: Complete (resubmitted today, Dec 19, 2025, to try update the system) Issue Description: Initially, there was a yellow banner saying: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." This appeared weeks ago when I first added the bank details. Even after submitting all tax forms on Dec 15, the status remains "Processing," and the banner persists. I can't edit or add anything else in the Banking or Tax sections due to this lock. Steps I've Tried: Submitted all required tax forms on Dec 15, 2025 – they show as Active/Complete. Resubmitted the Singapore Tax Questionnaire today (Dec 19) as a potential fix, but no change yet. Logged out/in, cleared cache, tried different browsers/devices – no luck. Contacted Apple Developer Support via the web form (under Agreements, Tax, and Banking) multiple times over the past week – submitted tickets with screenshots and details, but no responses so far. Attempted phone support using regional numbers (+65 numbers for Singapore/Asia-Pacific), but got routed to general customer support instead of developer-specific. Requested a callback through developer.apple.com/contact/ – still waiting. From what I've read online (e.g., similar issues on Reddit and Apple Discussions), this seems like a common backend glitch, especially for non-US accounts, where the system gets into a loop (banking waiting on tax, but tax is done and locked by banking processing). Official docs say it should resolve in 24 hours, but it's been far longer. Has anyone else with a Singapore or international business account faced this and resolved it? Did you have to escalate to a specific team, or is there another workaround? Any tips on getting a faster response from support? I've attached screenshots of the Agreements page, Bank Accounts section (showing "Processing"), and Tax Forms for reference. Thanks in advance for any help – this is holding up my app distribution! Best, Frederik

With the shift away from the Trends section of App Store Connect, how do I see Total Active Subscriptions for all my apps in the app store that offer subscriptions? I found the aggregate number and the associated charts very useful as a way of monitoring over performance across all my apps and which are related. Since the June 1 shift to analytics on a per app basis, several important (for me anyway) charts are missing and no longer work. Is there another way to get this data? If you are going to take a function away you should give us an alternate way to get the same data.

I recently noticed that an app called Private Browsing Web Browser has been ranking at the top for the keyword “browser” on the App Store for a long time, even ahead of well-known browsers like Chrome, Firefox, and Safari. This is not only the case in the U.S.; it also appears to rank top in many other regions. This app has not been updated for a long time, and both its interface and feature set seem extremely basic. There also appears to be nobody to discuss it on the internet, and some of the App Store ratings look very suspicious. I previously reported this to the Apple team by email, and questioning about the algorithm, but they consistently responded: The App Store ranking system has no problem, and it's working as expected.” I wanted to ask everyone: Do you think it is normal for this app to rank number one for “browser” on the App Store? Also, the same developer has another very similar browser app called Snowbunny Private Web Browser, which also ranked high.

Hi everyone, I’m having an issue with an app update in App Store Connect and wanted to ask if there is anyway to get urgent support. The update was approved successfully, and the status has been showing as “Ready for Distribution” for over 4 days. Usually, once an update reaches this stage, it becomes available on the App Store within a few hours, but this time it still hasn’t appeared. So far, I’ve checked the following: The app review was completed successfully. The version is approved and showing a green status. I contacted Apple Developer Support a few days ago. Case ID: 102906011756 I have not received any update from Apple Support yet, other than the initial confirmation. Has anyone else recently had an approved app update stay in “Ready for Distribution” for several days? Is there anything I can do from App Store Connect to push the release forward, or do I just need to wait for Apple Support? Any suggestions would be appreciated. Thanks.

I recognize that Apple has put out documentation on how to do things with the new Age APIs, but I have no idea what my apps are supposed to do to be in compliance with this law. Most of the law sounds like it applies to App Store developers like Apple, more than it pertains to individual app devs. If the age rating of an app changes, wouldn't we just put it in App Store Connect and have Apple disable those apps on the devices of the underage kids?

Hello, My DSA trader status compliance submission has been stuck in "In Review" since May 29, 2026 — 6 days with no update. As a result, my app Score Battle (Apple ID: 6769828159) is unavailable in all 27 EU App Store territories. Details: Individual developer account based in Germany All trader information submitted (address, phone, email) App is live in 146 non-EU countries with version 1.0.1 App Store Connect > Business > Compliance shows: Digital Services Act | 27 Countries | Last Updated: 29 May 2026 | Status: In Review I've also submitted a support request but haven't received a response yet. This is time-sensitive as my app is a football prediction game and the FIFA World Cup 2026 starts on June 11. Germany is a key market and I'm based here — I can't even see my own app in the store. Has anyone experienced similar delays with DSA trader verification recently? Any guidance on how to move this forward would be appreciated. Thank you.

I recently released an iOS app that includes banner ads through Google AdMob, and an in-app purchase to remove those ads. I created 500 offer codes in App Store Connect to be able to give out to people to get the in-app purchase for free. And I of course tried using one myself. However, it didn't work. At first, clicking on the offer code link failed to redeem anything. Eventually I was able to enter an offer code manually by going to App Store > My Photo > Redeem Code. But even after doing so, the ads weren't actually removed from my app. Now when I click the "Restore Purchases" link in my app, it says, "No Purchases Found. No previous ad removal purchase was found." But when I click the button to remove ads it says "Purchase Failed. The purchase could not be completed. Please try again." And if I try and redeem another code, it says, "Your code limit has been reached. You have already redeemed the maximum number of these codes per Apple Account." As the developer of this app, is there any way for me to make a in-app purchase (either with money or with an offer code) of my own app? Claude Code told me this: Apple prevents the developer Apple ID (the one that owns the app in App Store Connect) from purchasing or redeeming in-app purchases and offer codes for their own apps. But that response is AI and I always take its responses with a grain of salt. I asked it to cite its source, and it couldn't. Can anyone else who's developed iOS confirm or deny that this is true?

Hello Apple Developer Support, Our app, GluAI (Apple ID: 6757767664), is currently live and available on the App Store. The direct App Store URL works correctly: https://apps.apple.com/app/id6757767664 However, the app does not appear in App Store search results when searching for the exact app name "GluAI". The app has been live for approximately 3 weeks, so we would appreciate it if you could verify that the app has been properly indexed and is eligible to appear in App Store search results. App Name: GluAI Apple ID: 6757767664

Title: Unable to upload app after App Transfer – ITMS-90076 Team ID mismatch (Keychain access issue) Body: Hello, I am experiencing an issue when uploading an iOS app after an App Transfer between two developer accounts. Current situation: The app has already been transferred to a new Apple Developer Team The app appears correctly under the new team in App Store Connect The Bundle Identifier remains the same I am building the app using the new Team's Apple Distribution certificate A new App Store provisioning profile has been created for the new Team However, when attempting to upload via Xcode Organizer (Distribute App → App Store Connect → Upload), the upload fails with the following error: ITMS-90076: Possible loss of keychain access. From my understanding: The previous app versions were signed with the old Team ID The new build is correctly signed with the new Team ID This seems to indicate that although the App Transfer is complete from a UI perspective, the App Store backend still compares against the previous Team ID. Questions: Is this expected behavior immediately after an App Transfer? Is there any required step to fully synchronize or refresh the app’s Team ID internally? Should it be possible to upload successfully after transfer without changing the Bundle ID? Is there a known delay or internal process before uploads from the new Team are accepted? Additional info: Xcode version: [your version] Newly created archive after transfer Certificates and provisioning have been recreated under the new Team Any guidance or similar experiences would be greatly appreciated. Thank you. 日本語 現在、App Transfer後のアプリをアップロードする際に問題が発生しています。 【状況】 ・アプリは新しいApple Developer Teamへ移転済み ・App Store Connect上でも新しいTeamに表示されています ・Bundle Identifierは変更していません ・新TeamのApple Distribution証明書でビルドしています ・新しいApp Store用Provisioning Profileも作成済みです しかし、Xcode Organizerからアップロード（Distribute App → App Store Connect → Upload）を実行すると、以下のエラーで失敗します。 ITMS-90076: キーチェーンアクセスの喪失の可能性 【認識】 ・旧バージョンは旧Team IDで署名されている ・新ビルドは新Team IDで正しく署名されている 【疑問点】 App Transfer直後にこの現象は仕様として起こるものでしょうか？ 内部的にTeam IDの同期や再反映を行う必要はありますか？ Bundle IDを変更せずにアップロードは可能な想定でしょうか？ App Transfer後にアップロードが可能になるまでタイムラグはありますか？ 【補足】 ・アーカイブはTransfer後に新規作成しています ・証明書およびプロビジョニングは新Teamで再作成済みです 同様の事象や解決方法をご存じの方がいらっしゃいましたら、ご教示いただけますと幸いです。 よろしくお願いいたします。

I haven't updated my app in months, but I discovered my app icon color recently changed entirely on its own, and it displays inconsistently in App Store, App Store Connect, and TestFlight. Everything works fine locally during development. It's all as expected in Icon Composer and Xcode. Typically, the icon shows a white symbol on a blue background. But now, online, the white symbol is a dark red color, and there seem to be additional Liquid Glass and shadow effects that I never chose. So, somewhere in Apple's backend processing of my .icon file, it's getting malformed and rasterized with different parameters than expected? And different cached versions are being displayed in different places? On web, it's showing the incorrect version. Same in App Store Connect and TestFlight. In App Store on iOS, the incorrect version is shown in search results, but the correct version is shown on the product page. I've attached some screenshots. Store link: https://apps.apple.com/us/app/kitchenkit-grocery-organizer/id6754018760 Related threads: https://developer.apple.com/forums/thread/812852 https://developer.apple.com/forums/thread/811770 https://developer.apple.com/forums/thread/823078

Our compliance with the Digital Services Act is still under review after more than a month. We have sent several emails to Apple, but have received no response. Furthermore, we cannot find any information or links to submit new information or restart the review. What should we do? We need to publish our application in Europe.

I'm the Account Holder on an individual developer account and I've been blocked from signing the Paid Apps Agreement for over a month. Digging through the network/console, this looks like a backend session-binding bug, not a UI bug. Symptom (in browser): App Store Connect → Business → Paid Apps Agreement → "View and Agree to Terms" → tick the box → Agree → page reloads with no confirmation. Console shows: HTTP 403 on /WebObjects/iTunesConnect/.../locales/en-US (the legacy iTC backend) TypeError: Failed to execute 'removeChild' on 'Node' "An array is needed to render meta tags" Root cause (looks like): the session token returned by /WebObjects/iTunesConnect.woa/ra/user/detail has sessionToken.contentProviderPublicId = null, even though the same response contains a valid publicId in associatedAccounts[0].contentProvider. Because team-scoped iTC backend calls authorize via the publicId in the session token, with it null every team call 403s and the agreement page can't load. This reproduces 100% in a fresh Safari Incognito after a clean re-login — so it's not cookies, cache, or extensions. My roles are Legal + Admin, isLegalUser is true, permittedActivities includes Contracts and AgreementsTaxAndBankingGeneral — so it's not a permissions issue either. The Free Apps Agreement is Active on the same account; only the Paid one is blocked. Developer Support has been looping on browser-troubleshooting suggestions. Filing Feedback Assistant now with the JSON dumps. Questions for anyone who's seen this: Has anyone had sessionToken.contentProviderPublicId return null and resolve without Apple resetting it on the backend? If you got Apple to fix it, who did you reach / what was the magic word? Any known cause for the publicId not binding to a session token (account migration, account creation flow, country change, etc.)? Happy to share the JSON privately with Apple staff looking at this.

How do I delete my app which is in the prepare for submission state. My previous version was rejected and so I updated my version number to get back to the prepare for submission state, however I am still getting the same error which is "The app is unable to be removed right now" with no more information.

Wonder if there are any changes we need to make in App Store Connect to replace a MacOS app with "Designed For iPad" app? Already added "Mac (Designed For iPad)" supported destination in Xcode. Thanks.

I’m currently facing a strange issue with App Store Connect and wanted to know if anyone else has experienced something similar. My app was approved, and I selected the automatic release option. However, it has now been more than 10 days, and the estimated automatic release date keeps moving forward day by day instead of actually releasing the app. The app is related to Finnish electricity exchange prices and real-time spot price tracking, similar to the service available on my website: https://xn--prssishknhinnat-5kb41aia.fi/ Everything on the app side seems fine, so I’m not sure if this is a system delay, regional review issue, or something related to App Store processing. Has anyone here dealt with this before? How long did it take for your app to finally go live after approval? Would appreciate any insights or advice.

Hi everyone, My iOS app is approved and live on the App Store. When I submitted it for review I had already created all my subscriptions, the APP review passed. But in the Subscriptions section I still see: Weekly, Monthly, Yearly plans all showing "Developer Action Needed" The English (U.S.) localization of the subscription group marked "Rejected" The frustrating part: Apple left no note or message explaining why. The only text shown is a generic line — "One or more of the subscriptions listed below requires your attention." There's nothing in the Resolution Center for this and no email with a reason. Since the app is already approved and released, do I need to submit a new app version, or can I resubmit the subscription metadata on its own? And what usually causes a subscription group localization to be rejected with no message when the app itself passed review? Thanks!