Hey everyone,
I wanted to check if anyone else has faced extreme delays when requesting access to Apple Pay Wallet APIs. It was Oct 11 2024 a year ago since we first applied to enable in-app provisioning for virtual cards in our app and we made 1% progress.
For context, we already got access from Google for Google Wallet—it was smooth, professional, and timely. But with Apple… it’s been nothing but an endless cycle of waiting.
We followed every step, submitted everything correctly, and even called Apple Developer Support multiple times. Their response? "We've escalated it." Again and again. But there’s no real progress. We’re rerouted, ignored, and left in limbo.
At this point, I don’t even know if anyone is actually reviewing these requests. If a business like ours—fully compliant and ready to integrate—can’t even get a response in 150 day, how is this process supposed to work?
I’m posting this here because I can’t be the only one. Has anyone else faced this? If you finally got access, how did you do it? Because right now, it feels like Apple Pay in-app provisioning is an impossible goal.
Hoping someone from Apple sees this and realizes how broken this process is. We’re just trying to innovate and offer Apple users a great experience—why is it so difficult?
Looking forward to hearing from anyone in the community who can help, Thanks! 🙏