我们的App被AppStoreNotices直接下架,说我们侵权,但我们找到对应公司的负责人,他们说没有投诉过我们,是别人冒用他们的名义投诉,并且给我们开了带公章的证明文件发给AppStoreNotices。但已经两个月了,AppStoreNotices一直没有回复我们。他们没有经过仔细的审核就因为别人的诬告直接下架我们的APP,而且两个月了还不回复我们邮件,这是什么问题?请问该怎么联系上他们,有没有除了邮件外的其他方式
Our App was removed from App Store by AppStoreNotices, saying that we infringed Copyright. And we called the person in charge of the corresponding company, and they said that they had not complained about us, others had falsely complained in their name, and issued us a certification document with official seal and sent it to AppStoreNotices. But it's been two months, and AppStoreNotices hasn't gotten back to us. They removed our APP because of false accusations without careful review, and they haven't replied to our email for two months. What's the problem? How can I contact them? Is there any other way besides email