CoreMediaErrorDomain error -42709

We are getting reports from customers that they are not able to play videos in our app after updating their phones to iOS18.3.1. (Further checking indicates that it happens on all iOS18 versions. It suddenly started occurring from February 18th, 2025)

When checking logs we see that playback is failing due to CoreMediaErrorDomain error -42709. This is an undocumented error code and hence we do not know the cause of the playback issue.

Does anyone know what this error code means and how the app should handle it?

Reported as FB16638501.

Answered by DTS Engineer in 827011022

HI. Thanks for filing a bug report. Looking in at the status of your bug I can see it is open and has been assigned to the correct team for investigation. No news so far. I'll circle back later and see if there's anything I can tell you.

HI. Thanks for filing a bug report. Looking in at the status of your bug I can see it is open and has been assigned to the correct team for investigation. No news so far. I'll circle back later and see if there's anything I can tell you.

I am also facing this issue, no video is playing.

This is happening on my iPad. please correct it as soon as possible

This is happening on my iPad. Please correct it as soon as

they are not able to play videos in our app after updating their phones to iOS18.3.1. (Further checking indicates that it happens on all iOS18 versions. It suddenly started occurring from February 18th, 2025) When checking logs we see that playback is failing due to CoreMediaErrorDomain error -42709.

please correct as soon aa possible

please correct this error as soon as possible

MY every OTT app is happenig in this issue too. pleeeeeeease catch this problem as soon as possible :(

Also having this issue :(

Accepted Answer

Per the iOS 18.3.2 release info, this issue should be resolved now.

Looking in FB16638501 I don't see any resolution for this problem there. If anyone else has any additional bug reference numbers for me to check the status on, please add them to this thread.

Meanwhile please continue adding status updates to your bug report(s) for every system software update. Also, please add status updates to your bug report(s) for beta pre-release versions of system software (please see https://developer.apple.com/download/).

CoreMediaErrorDomain error -42709
 
 
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