CoreMediaErrorDomain error -42709

Media Technologies Streaming
anders.u OP
Created 5d
Replies 6
Boosts 2
Views 926
Participants 3

We are getting reports from customers that they are not able to play videos in our app after updating their phones to iOS18.3.1. (Further checking indicates that it happens on all iOS18 versions. It suddenly started occurring from February 18th, 2025)

When checking logs we see that playback is failing due to CoreMediaErrorDomain error -42709. This is an undocumented error code and hence we do not know the cause of the playback issue.

Does anyone know what this error code means and how the app should handle it?

Reported as FB16638501.

Answered by DTS Engineer in 827011022

HI. Thanks for filing a bug report. Looking in at the status of your bug I can see it is open and has been assigned to the correct team for investigation. No news so far. I'll circle back later and see if there's anything I can tell you.

Replies  6
Boosts  2
Views  926
Participants  3
DTS Engineer OP
Apple
5d
Recommended

HI. Thanks for filing a bug report. Looking in at the status of your bug I can see it is open and has been assigned to the correct team for investigation. No news so far. I'll circle back later and see if there's anything I can tell you.

2
drdubeyaakash OP
4d

I am also facing this issue, no video is playing.

0
drdubeyaakash OP
4d

This is happening on my iPad. please correct it as soon as possible

0
drdubeyaakash OP
4d

This is happening on my iPad. Please correct it as soon as

0
drdubeyaakash OP
3d

they are not able to play videos in our app after updating their phones to iOS18.3.1. (Further checking indicates that it happens on all iOS18 versions. It suddenly started occurring from February 18th, 2025) When checking logs we see that playback is failing due to CoreMediaErrorDomain error -42709.

please correct as soon aa possible

0
drdubeyaakash OP
3d

please correct this error as soon as possible

0
CoreMediaErrorDomain error -42709
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