Apple TV and connected TV restarting on Power off

Since tvOS 18.4 beta (22L5218l) i have the issue that When I turn off an Apple TV, the Apple TV and the connected TV turn off, but after a few seconds the devices start again.

This never happened before. But now it is happening with 3 different Apple TV generations on 2 LG and 1 Telefunken TVs. All 3 Apple TV devices have been updated to tvOS 18.4 beta (22L5218l) and since then show this error.

Answered by Schneppi in 827075022

I noticed something else that ultimately led me to a workaround.

If I activate the screen saver immediately after closing a video streaming app (using the back button on the home screen), the screen saver appears and then disappears again after a few seconds. If I press the back button again, the screen saver remains active.

This indicates that a few seconds after closing an app, the Apple TV device does something else and thereby activates the home screen again or something similar.


Workaround:

What I do now is press the home button once and then wait 5-10 seconds. Only then do I turn off the Apple TV and devices connected via HDMI using the power button on the Siri remote control. Then the error does not occur.

Hello, You might need to contact apple support as this seems to be a issue with your device settings.

Accepted Answer

I noticed something else that ultimately led me to a workaround.

If I activate the screen saver immediately after closing a video streaming app (using the back button on the home screen), the screen saver appears and then disappears again after a few seconds. If I press the back button again, the screen saver remains active.

This indicates that a few seconds after closing an app, the Apple TV device does something else and thereby activates the home screen again or something similar.


Workaround:

What I do now is press the home button once and then wait 5-10 seconds. Only then do I turn off the Apple TV and devices connected via HDMI using the power button on the Siri remote control. Then the error does not occur.

Apple TV and connected TV restarting on Power off
 
 
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