Rejected App: Guideline 2.1 - Performance - App Completeness

I'm hoping that others may be able to assist with my first app submission.

**Guideline 2.1 - Performance - App Completeness

Issue Description**

The app still exhibited one or more bugs that would negatively impact App Store users.

Bug description: The app did not load its content.

Review device details:

  • Device type: iPad Air (5th generation)
  • OS version: iPadOS 18.3.1

The app pulls in a website embedded to allow them to login to their accounts/place orders. I've tested it on multiple physical devices and using the simulator. It works fine and loads without any issues. The review team would not give me any other information or support to help get this app approved. Any help would be appreciated.

Rejected App: Guideline 2.1 - Performance - App Completeness
 
 
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