Notarization takes more than a day

Question

koyoboros OP

Created 4d

Replies 5

Boosts 0

Participants 2

Hello everyone,

I'm encountering significant delays with the notarization process for our Electron application using a newly created developer account. The process is taking an unusually long time (1-2 days), which is disrupting our workflow.

Details:

We've attempted notarization multiple times over the past 2 weeks. The process consistently takes 8+ hours before I typically abort it. (due going offline etc)

Interestingly, when I check the notary history later, it shows the notarization was actually successful. Our application package is relatively large, which might be contributing to the delay (archive: 226 mb, app:800mb)

Recent Examples:

Current submission (still in progress): 52db12c3-4a54-4e14-9d77-e141d7f28227 Previous successful submission: 49273be6-3e13-4f3f-83a4-945114d899b9

Has anyone else experienced similar issues with notarizing applications? Are there any optimizations or best practices I should implement to reduce these processing times? I'm using the default notarization feature that comes with electron forge. Any suggestions or insights would be greatly appreciated!

Answered by DTS Engineer in 827959022

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

How long has these been going on? You said that this is a “newly created developer account”, but each request is taking a few days so it can’t be that new (-:

Written by koyoboros in 775892021

Are there any optimizations or best practices I should implement to reduce these processing times?

I have a bunch of resources in Notarisation Resources, one of which is to the Q&A with the Mac notary service team Developer > News post, which is relevant here.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Boost

Answer 1

DTS Engineer OP

Apple

3d

Recommended

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

How long has these been going on? You said that this is a “newly created developer account”, but each request is taking a few days so it can’t be that new (-:

Written by koyoboros in 775892021

Are there any optimizations or best practices I should implement to reduce these processing times?

I have a bunch of resources in Notarisation Resources, one of which is to the Q&A with the Mac notary service team Developer > News post, which is relevant here.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 2

koyoboros OP

3d

Thanks for the update and insight!

The developer account is at most 1-1.5 months old. My first notarization attempt was from 2025-02-21T13:50:31.573Z, which is why I referred to it as "newly created."

I've actually tried notarizing 11 times since then. Even with the explanation that some uploads are held for in-depth analysis, it seems unusual that almost all of my submissions would fall into this category.

Has anyone else experienced consistently longer review times? I'm wondering if there's anything specific I can do to help the system "learn" our app more quickly, or if this is just a patience game at this point.

0

Answer 3

DTS Engineer OP

Apple

2d

That does seems strange. I’m gonna do some digging and see what I can find.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 4

DTS Engineer OP

Apple

2d

I asked someone from the notary service team to check on your requests. At this point everything seems to be working as expected. Please try to notarise normally and write back here if you continue to have problems.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

0

Answer 5

koyoboros OP

2d

Ah seems like it was my bad all along. I had a different Developer ID Application installed and i was not stating the signing identity explicitly. Once i did it everything is fixed.

Thanks for your time, cheers

0