Guideline 2.1 - Performance - App Completeness

Hello everyone,

I have an issue with Guideline 2.1 - Performance - App Completeness.

Issue Description The app exhibited one or more bugs that could negatively impact App Store users.

Bug description: We were unable to locate and activate the widgets.

Review device details: Device type: iPad Air (5th generation) OS version: iPadOS 18.3.1 Next Steps Apple suggests testing the app on supported devices to identify and fix bugs before resubmitting. If the bug cannot be reproduced, they recommend:

Uninstalling all previous versions before testing (for new apps). Installing the new version as an update and testing again (for updates). My Problem Widgets work perfectly in the simulator for this specific device. Do I need to include an explicit button inside the app to activate widgets, or is something else wrong?

I’d really appreciate any ideas or suggestions. Thanks!