Our app gets rejected the whole time

Question

mariusk007 OP

Created 2d

Replies 1

Boosts 0

Participants 2

We connect and integrate with Teltonika devices which are available for purchase on the internet.

I am getting the following from the review:

Your app and its contents should not infringe upon the rights of another party

To resolve this issue, please attach documentary evidence in the App Review Information section in App Store Connect

What documentary evidence? Teltonika is a 3rd party company, we only integrate with their devices.

I don't understand what documentation I should provide

Boost

Answer 1

Claude31 OP

2d

As we have no details, that can only be a guess.

The reviewer does not if there are any legal classes set by Teltonika to interface with their products and probably "control" them. So they are cautious on this.

What you could do:

write to Teltonika and explain what your app is doing
ask them if there are any limits (technical, legal or just a notice to write in your app) tor your app.
ask them to provide a written letter confirming that your app is compliant with their rules.
Attach this letter to your submission file.

Hope that helps.

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