Unable to certificates after i had submitted my app for Notarization

I had submitted an app for mac for Notarization. After i had submitted the app it stated, "Team is not yet configured for Notarization".

After few days i noticed that i am unable to access the features of my membership. Although i had an active membership. I have been trying to contact support from Feb 11 but no reply. Kindly help !

Kindly help !

Unable to certificates after i had submitted my app for Notarization
 
 
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