App Store Connect analytics reports return 500 API error

Question

Created Apr ’25

Replies 2

Boosts 1

Participants 2

Call to analytics reports API randomly returns 500, sometimes more than 5 times in a row. Example URL I used: https://api.appstoreconnect.apple.com/v1/analyticsReportInstances/{report_instance_id}/segments. I have noticed that getting instance first by calling https://api.appstoreconnect.apple.com/v1/analyticsReportInstances/{report_instance_id} and then immediately after getting segments: https://api.appstoreconnect.apple.com/v1/analyticsReportInstances/{report_instance_id}/segments sometimes helps. Issue started at around March 27th 2025.

Boost

Answer 1

mark_laien OP

Apr ’25

I also got the same problem since the end of March. Retry calling the API sometimes helps. But sometimes I need to retry several times to get a success response. Never had that problem before.

0

Answer 2

ignotas-cuvva OP

Apr ’25

Now I started facing another problem with pagination: "next" url is invalid. Get:

https://api.appstoreconnect.apple.com/v1/analyticsReportRequests/{id}/relationships/reports?cursor=Mg

Error:

{
    "errors": [
        {
            "id": "56e0cfab-4e86-4e4b-9a12-d76277ad9f94",
            "status": "400",
            "code": "PARAMETER_ERROR.INVALID",
            "title": "A parameter has an invalid value",
            "detail": "'Mg' is not a valid cursor for this request",
            "source": {
                "parameter": "cursor"
            }
        }
    ]
}

0