Hi my app is still "Waiting for Review" since almost a week now. Is it normal? Thank you!

Hello everyone, We have a SaaS product and are currently transitioning our business model. Previously, we used a standard recurring subscription model implemented via StoreKit 2 in our iOS app. Recently, we changed our pricing to a performance-based model, where we charge a percentage fee based on the user's specific usage and performance. On our web platform, we use Stripe to calculate and accept these dynamic percentage-based payments. I have two questions regarding this transition for our iOS app: Payment Gateway: Since our new pricing model is a variable, performance-based percentage rather than a fixed subscription, does Apple allow us to integrate Stripe directly into the iOS app to process these payments? The service provided is digital. Removing Old Subscriptions: We have completely commented out all StoreKit code in our app build since we are no longer offering those plans. However, we cannot find a "Delete" option in App Store Connect to remove the old subscription items. What is the proper way to completely remove these from our app's backend and store listing? Any guidance on the best way to handle this transition and remain compliant with App Review would be greatly appreciated. Thank you!

Hello, I have a problem with the Retention Message API. The default message is not displayed to users when they try to cancel their subscription in the device's Settings app. The API configuration was made with Revenue Request. The request to use this API was approved by Apple for our account. After configuring it for the Sandbox environment, everything worked as expected the image and text were displayed to users. Later, I applied the same configuration to the Production environment. I received the Approved status for the message, but after purchasing the subscription from the App Store, although I can see the subscription in Settings, the retention message is not displayed when I attempt to cancel it. I have tried different Apple accounts from different regions (both EU and non-EU) and tested from physical locations without using a VPN. Also, for clarification, we do not use real-time communication only the default retention message. For additional information: I also tried configuring this message from App Store Connect, as shown in WWDC 2026, but this section is not available under the Subscriptions category. When I deactivate and then reactivate the message, I notice that the deactivated state shows the text status "Waiting for sync (0/9)", while the active state shows "Approved". All other assets have an Approved state. In my case, the message is configured for all subscription types without any filters or other restrictions. What could be causing this problem, and how can I fix it? It seems that the issue is not on my side.

I submitted my app for review through App Store Connect two days ago, but the status has remained “Waiting for Review” without any updates. All required app information, agreements, compliance details, screenshots, and review notes have been completed. I have not received any messages indicating that additional action is required. Is this review waiting time currently normal, or should I contact App Review Support? Has anyone recently experienced a similar delay? Any advice or suggestions would be greatly appreciated.

We are in urgent need of advice or escalation regarding our app review status. Our app has been stuck in the "Waiting for Review" status for several days. Due to a critical technical emergency, we submitted an Expedited App Review Request over 48 hours ago, but we have yet to receive any response or status update. Here are the critical details of our current situation: The Critical Bug: We recently had to deploy an emergency server-side architecture upgrade. As a result, a severe incompatibility bug has occurred between the legacy client app and the live server. The Impact: Currently, 100% of our active users are completely blocked from logging into the game, and all In-App Purchases (IAP) are broken. Our live operations have completely ground to a halt. We have double-checked that this emergency build complies with all App Store Review Guidelines, and all test credentials in App Store Connect are active. If any Apple Forum Moderation Team member or Community Manager sees this, we humbly request your assistance to help us look into this case or escalate it to the App Review team. Our team and our user community are deeply impacted by this prolonged outage. Expedited Request Case ID: 102941404580 Thank you so much for your time and help.

Currently developing a vehicle rental App in flutter for iOS/Android. Our business has an affiliate system whereby affiliates are assigned a unique QR Code for app downloads. When a new user scans QR Code, the system needs to not only direct/attribute that App Store download to the affiliate, but also any rentals the user makes should attribute a % of rental fees to the affiliate. How exactly can this be done? How can we link that user’s app/purchase activity to the affiliate? i should say these aren’t exactly ‘In-App’ purchases. Any rental transaction is routed through a stripe-like payment processor.

I have implemented subscription renewals in my app and now want to integrate a referral system. Each user should receive a unique referral code that they can share with others. When a new user signs up using a referral code, both the referrer and the referred user should receive a bonus. What is the best approach to implementing this feature efficiently?

Unable to filter 12-month commitment vs regular yearly subscriptions in Sales and Trends reports How to track different types of yearly subscription users in App Store Connect analytics? App Store Connect: Cannot separate subscription offer types under the same yearly plan How to identify 12-month commitment subscribers separately from normal yearly subscribers in analytics?

Hi all, Posting here after running into the same App Store search autocorrect bug that's been reported a few times in this channel already. The issue: My app is named "Coriyo." When a user types the exact name into App Store search, it autocorrects/redirects to "correo" instead, and my app doesn't appear in those results. Users who know the app by name can't find it unless they add extra words to the query.

Hi all, Like others my app submission has been stuck in “waiting for review” for weeks. I know initial app reviews take longer than updates, but this has been delayed far too long and makes me concerned about repeating the process in the future. I submitted this app for review back on Feb 10. It was initially rejected for a minor issue, which I resolved and resubmitted the same day. After that, the build remained in “Waiting for Review” for about two weeks with no further communication. At that point I canceled the submission and resubmitted the build, thinking it may have been stuck in the queue (I now know not to do this next time). Unfortunately the new submission has also been waiting for review for another 9 days now with no messages or updates. I’ve contacted app review support as well (case ID- 102826632729). I understand review times can vary, but delays like this make it difficult for developers to plan launches or push updates when the review process is the only path to distributing apps. As paying members of the Apple Developer Program, we rely heavily on this pipeline functioning reliably. Hoping this post will reach someone from Apple who can help move the process along. If any other devs have suggestions/tips that have worked for them, please share so others in this position can become unblocked. Thanks in advance.

So I've got multiple apps on the App Store, one is very complex and another that is more basic. The one that is more basic continually seems to be skipped over in the review process and just sits there in waiting for review (currently been there waiting for a week), while the other gets reviewed within 24 hours. I'm grateful the more complex one clears quickly as I am making several updates each week, but I need the other to clear in a timely manner as well. This is not the first time with this particular app and starting to wonder if there is some issue with the intended audience. I sincerely hope that is not the case. Thank you App Review folks, I know you're swamped, but can you please look into this seemingly repeating issue and let me know why the hold up on this one app I'm particular?

Hello, I am trying to upload a watchOS standalone app to App Store Connect using Xcode 26.3, but Organizer does not show the “App Store Connect” upload option. It only displays: • Release Testing (Ad Hoc) • Enterprise • Debugging Project setup • Target type: watchOS App (standalone, not companion) • PRODUCT_TYPE = com.apple.product-type.application • PRODUCT_BUNDLE_PACKAGE_TYPE = APPL • WRAPPER_EXTENSION = app • SUPPORTED_PLATFORMS = watchos watchsimulator • Archive configuration: Release • Base SDK: watchOS The app does not depend on iOS. Bundle ID Originally: com.example.app.watchkitapp Recreated as: com.example.app HealthKit capability enabled in: • Developer Portal • Xcode (Signing & Capabilities) Signing • Apple Distribution certificate active • App Store provisioning profile created • Manual signing configured for Release (Apple Distribution + App Store profile) • Also tested Automatic signing • Deleted old Ad Hoc profiles • Cleared Derived Data and regenerated archive App Store Connect • App created successfully using bundle ID com.example.app • Account role: Account Holder • No pending Agreements, Tax, or Banking items Despite a valid Release archive signed with Apple Distribution, Organizer only allows Ad Hoc distribution and never shows “App Store Connect”. Is this a known issue in Xcode 26 affecting independent watchOS apps, or is there an additional configuration step required? Thank you.

Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. Its been more than 3 weeks its stuck to above status and showing Pending in profile section.

Summary My app "Hibika" has been completely absent from App Store search results since launch on May 25, 2026 — now over 5 weeks. This includes searching for its exact, unique brand name, which should be the most trivial search match possible. App details App name: Hibika App ID: 6760477185 Bundle ID: com.chrisbc.hibika Version: 1.2.0, status: Ready for Distribution Category: Health & Fitness / Habit tracker What's broken Searching "Hibika" in the App Store app or on apps.apple.com returns zero results — not even a distant match — in every storefront I've tested (Spain, US, UK, Germany, France, Mexico, Japan). The app's direct product page loads correctly and is fully functional: https://apps.apple.com/us/app/hibika/id6760477185 Search by keywords/subtitle terms also returns nothing, which is expected since those aren't indexed for a brand-new app with low install volume — but the complete absence for the exact brand name is not normal behavior and does not match any documented ASO ranking factor. What I've verified so far Not a device/cache issue — reproduced across multiple devices, regions, and by independent third parties (including an Apple Developer Support advisor who confirmed the same result on their end). Not a regional listing gap — app availability is confirmed active in all major storefronts. A separate issue with user reviews not appearing on the product page self-resolved after a few weeks, but the search indexing issue persists. Apple Developer Support case history Case escalated to a Senior Advisor in early June. Escalated to Engineering team on June 17 (ticket 180061872). As of July 2, no update or resolution provided, despite multiple follow-ups. Question for the community Has anyone experienced total invisibility in App Store search (including exact brand name matches) that lasted this long? If so: Did it resolve on its own, or did something specific fix it (title/subtitle change, rebuild, resubmission)? Any idea what backend indexing bug could cause a brand-new app to be excluded even from exact-name search? Any insight from developers who've hit this — or from Apple engineers who might see this — would be hugely appreciated. Happy to share more diagnostic details if useful.

Hello, I received an e-mail like this and my account was closed, there were balances to be paid inside. In this case, can anyone get paid? Can anyone with information answer? I'm going crazy about thinking about it. Please help This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately. Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program…” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement. If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement). This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us. Sincerely, Apple Inc.

Hi Apple Team, I am writing to formally request that Bangladesh be officially added to the supported country and region list. Bangladesh has a huge number of iPhone, iPad, and Mac users. However, because our country is not officially supported, users are forced to use fake locations just to set up their devices. Furthermore, because of this problem, users cannot even use a proper, local payment system to make purchases. This creates a frustrating experience for a massive and growing user base. Expanding official support to Bangladesh would allow users to accurately set up their Apple IDs, make secure purchases using local payment methods, and fully and safely participate in the Apple ecosystem. We hope Apple considers bringing official support to Bangladesh in the near future. Thank you!

I have been trying to enrol for Apple dev program, but it keeps getting rejected. I have tried on my phone, web and mac app, still the same thing. I also tried creating a new Apple ID, but that too gave an error that the verification code can not be sent. Please help!!! Has anyone faced this too and how did you resolve it? I sent a mail to Apple support team, no response yet

I've run into numerous rejections for my app with "similar binary code..." and marking my app as spam. I'm not sure what else I can do at this point and would love some tips on what exactly I'm doing wrong, if anything, or whether I should abandon my project. Happy to provide more context once I'm clear whether this is specific to the app submission details or actual code of my app.

Hi, I'm looking for some guidance regarding my first App Store submission. My app has been stuck In "Waiting for Review" stage with no status change. I thoroughly went through guidelines and prepare forums before submitting, not sure what to do next or where my app stands after passing estimated wait times. If anyone from App Review is able to confirm that the submission is properly queued or let me know if there's anything I need to do I would really appreciate it. Thank you!

I'm building a music-recognition app for the Mac App Store that uses ShazamKit (SHSession / SHManagedSession) against the default Shazam catalog. In a sandboxed build, SHSession.match(_:) fails with: com.apple.ShazamKit error 202 — "The connection to service named com.apple.shazamd was invalidated" The root cause is a sandbox denial of the mach-lookup to the ShazamKit matching daemon: kernel (Sandbox): deny(1) mach-lookup com.apple.shazamd What I've established: Enabling the ShazamKit App Service on the App ID does not add com.apple.shazamd to the sandbox mach-lookup allow-list on macOS — the denial persists and matching returns error 202. The iOS entitlement com.apple.developer.shazamkit is rejected by the macOS validator at upload ("not supported on macOS"), so it isn't an option here. Adding com.apple.security.temporary-exception.mach-lookup.global-name = [com.apple.shazamd] to the app's entitlements removes the denial, and ShazamKit then matches correctly under the sandbox (verified end-to-end: real api.shazam.apple.com/v1/catalog/.../match requests complete and tracks are identified). Removing that exception reproduces error 202 on every probe. So the temporary-exception appears to be the only way to make ShazamKit's default-catalog matching work inside the macOS App Sandbox today. Questions: Is there a sanctioned, non-temporary-exception way to use ShazamKit default-catalog matching in a sandboxed macOS app (a proper entitlement, an App Service configuration, or a supported API usage)? If not, is the com.apple.shazamd mach-lookup temporary-exception the intended approach on macOS? My actual SHSession.match runs in a nested helper that inherits the app's sandbox (com.apple.security.inherit). Is it correct to place the exception on the main app (which the inherited helper then picks up), rather than on the helper itself? Environment: macOS 26.1, ShazamKit App Service enabled on the App ID, signed App Sandbox build installed via TestFlight (valid _MASReceipt present). Happy to share entitlement plists and a focused sample on request. Thanks!