Pending Termination Notice Under Section 3.2(f) – Seeking Guidance Regarding Developer Identity Verification Hello, Case ID: 20000132641773 I am seeking guidance regarding a Pending Termination Notice that I recently received under Section 3.2(f) and App Review Guideline 5.6.2 (Developer Identity). I fully respect Apple's policies and have always tried to operate within the App Store guidelines. However, I am struggling to understand the identity-related concerns mentioned in the notice. My Situation I enrolled in the Apple Developer Program as an Individual developer. I completed the standard enrollment process and paid the membership fee. My developer account was approved and activated by Apple. During enrollment, I was not asked to upload a passport, National ID Card, driver's license, or any other identity verification documents. The account has been active for several years. I have multiple published applications and have invested significant resources into their development and growth. My Main Concern The notice states that Apple believes fraudulent or false identity information may have been provided. However: I have never intentionally misrepresented my identity. The name on the account belongs to me. I am fully willing to complete any identity verification process. I can immediately provide my Passport, National ID Card, Driver's License, proof of address, or any other documents Apple may require. Significant Business Impact The termination notice has affected all applications associated with my account. As a result: App transfers are disabled. Earnings payments are paused. Existing applications are impacted. Ongoing user acquisition and marketing campaigns have been disrupted. I have invested heavily in growing these applications, including substantial advertising spend through Meta Ads and other marketing channels. I can provide supporting evidence of advertising activity, installs, traffic, and user acquisition if requested. Questions Has anyone successfully resolved a similar Developer Identity (5.6.2) issue through additional verification? Has Apple allowed developers to submit identity documents after receiving a Pending Termination Notice? Is there any recommended approach when the developer is fully willing to verify their identity but was never previously asked to submit identity documents? I have already submitted an appeal and expressed my willingness to provide any form of identity verification required by Apple. Any guidance from Apple staff or developers who have experienced a similar situation would be greatly appreciated. Thank you.

The appeals process for when your Apple Developer account is in Pending Termination status doesn't work. The re-instate developer account form is very clear it shouldn't be used if it's pending. But the form for "I would like to appeal an app rejection or app removal" which is the correct form for pending state. Gives the error "There are no apps associated with this team." we do have apps associated. There could be thousands of developer accounts that weren't able to file an appeal correctly because of this bug. "If you would like to appeal this termination decis ion to the App Review Board, you must do so within 30 calendar days. When submitting your appeal, be sure to select "I would like to appeal an app rejection or app removal" from the drop-down menu on the Contact the App Review Team page and provide a written statement that includes the following:" Apple is very clear which to use.

We are looking for guidance on a new app submission that has not moved from "Waiting for Review". Our first submission was rejected under Guideline 5.1.1(ii). We addressed the issue the same day by updating the purpose strings to clearly describe how the requested data is used, and resubmitted immediately. The status has not changed since. Why this is time-critical: the backend service our current users depend on is being shut down by our provider on August 28, 2026. The submitted app migrates to a new provider and is the continuation of that service. Without it, our existing users will be left without a working app. What we have already tried: Submitted an expedited review request on August 23, 2026 - no response Contacted Apple through the Contact Us module several times since then - no response beyond the automated acknowledgment each time We are not asking to skip the queue for convenience. We simply need to know whether the submission is progressing normally or whether something additional is required from us. We are ready to respond to any questions from App Review immediately, at any hour. Thank you.

Hi everyone, I submitted my new dating app and requested an expedited review because we have a launch event planned in a couple of days. Apple accepted the expedited review request, but the app is still “Waiting for Review.” If it isn't reviewed in time, we'll unfortunately have to cancel or postpone the event. Does anyone know if there is a way to contact the App Review team or a reviewer directly, or an email/support channel I can reach out to about the status of an already-approved expedited review?£ Thanks!

Hi everyone, I am currently experiencing an ongoing loop with Apple Developer Support regarding organization enrollment for our UAE mainland-registered company, and I wanted to see if anyone else has faced this or found an effective workaround. The Issue: Apple's verification team keeps rejecting our corporate documents because they are requesting a "Certificate of Incorporation." However, for a UAE mainland company, the Department of Economy and Tourism (DET) does not issue a separate Certificate of Incorporation. I verified this directly in person at the DET office the official Trade License is the primary legal document that serves as the commercial registration and holds the full legal and operational authority for the entity. Despite explaining this multiple times with each reply, every response seems to loop in a new support agent who doesn't review the established context, leaving us stuck asking for a document that simply does not exist for mainland companies in this region. Looking for Insights: Has anyone successfully onboarded a UAE mainland company recently? How did you navigate or satisfy the "Certificate of Incorporation" requirement? Did you have to request a specific escalation tier, or was there an alternative combination of official documents (such as the Trade License combined with the Commercial Registration/Sijil Tejari) that finally satisfied the review team? Any advice, tips, or experiences from developers who have gone through this in the UAE would be hugely appreciated!

Hello, I’m requesting assistance with an urgent issue concerning my Apple Developer Program membership. I recently paid for a new subscription/membership, but I still cannot access my Apple Developer account or the related Apple connector account. When I sign in, I receive the following message: “Developer Program Membership Expired Your membership has expired, and your apps have been removed from the App Store until you renew your membership. To renew, a user with the Account Holder role must sign in and renew the membership on the Apple Developer website.” I have already completed the payment for the new membership, but the account continues to appear as expired. I am therefore unable to access the necessary developer services and manage my apps. Could someone please advise me on the following? • How can I confirm that my payment has been correctly associated with the Apple Developer team? • Does the renewal need to be completed by the Account Holder specifically? • How long should it take for the membership status and app availability to be restored? • What should I do if the payment was made with a different Apple Account? • How can I regain access to my Apple connector account? Payment info is from: 22 August 2026 I understand that Apple may require some processing time after renewal, and I appreciate your assistance. However, this issue is urgent because it is affecting access to my apps and development services. Thank you in advance for your help.

I specifically requested a Developer Support callback for an active App Review rejection, not general Apple Support. My issue wasn’t with my Apple ID, billing, or my account—it was about an App Review clarification that appears to be stuck in a loop. The rejection itself wasn’t because of a crash or missing functionality. It was another request for information that I had already provided in previous App Review responses. It genuinely felt like the reviewer was only looking at the latest message instead of the full review history and previous attachments. To try to resolve it, I called Developer Support and selected the App Review option. I waited on hold for over 3 hours. When someone finally answered, instead of helping with App Review or escalating the case, they transferred me to Apple Account Support. The representative there immediately told me they couldn’t help because my issue had nothing to do with Apple accounts, and they also couldn’t transfer me back to the App Review queue. So after waiting more than three hours, I was effectively back at square one and had to start over. Has anyone else experienced: Reviewers seemingly not seeing previous App Review responses or attachments? Being stuck in repeated clarification requests for information you’ve already provided? Being transferred from Developer Support to the wrong department after waiting hours? I’m trying to figure out whether this is an isolated incident or whether the App Review support process has been breaking down recently.

Our first submission for a new app has been sitting in "Waiting for Review" for 10 days and has never moved to "In Review". App: Space Heroes: Galactic War (Apple ID 6484163845) Version 1.0, build 57 — submitted 13 August 2026 The submission contains 1 app version and 4 in-app purchases. All five items are in "Ready for Review". Everything on our side is complete: review screenshots for each IAP, price schedules, localizations, privacy policy URLs for both locales, age rating declaration, and App Review contact details with notes explaining that no demo account is needed (the game opens straight into the main menu). We have had no rejection, no information request, and no message in Resolution Center. What makes this difficult to read as ordinary queue time is that other apps on the same developer account, submitted in the same period, were all reviewed quickly: Stepster submitted 6 Aug -> released 6 Aug (8 hours) Bulls & Cows submitted 6 Aug -> released 8 Aug (1.5 days) Codex Numbers submitted 9 Aug -> released 11 Aug (2 days) Okey Masasi submitted 15 Aug -> released 18 Aug (2.7 days) Okey Masasi was submitted two days AFTER Space Heroes and has been live for almost a week. We understand that a first submission is reviewed more thoroughly than an update and takes longer. Our question is whether 10 days without ever entering review is expected here, or whether something is holding this particular submission in the queue. Could someone check whether anything on our side is blocking it, or whether it needs to be re-queued? We would rather wait than cancel and resubmit, since cancelling would also reset our in-app purchase versions. Thank you.

Urgent: App Store review pending with event starting in 2 days — expedited review form shows “No App Information” I am the developer/admin of an existing iOS app for an upcoming college festival at IIT Guwahati. I have submitted a new version of the app for App Store review. This is an update to an already-published version, and the new build has been successfully tested through both internal and external TestFlight testing. The festival starts in approximately 2 days, and the app contains critical festival functionality such as digital entry passes and attendee access. Therefore, having the updated version available before the event is important. I currently have Admin access to App Store Connect, but I do not have access to the Apple Developer account/team's Certificates, Identifiers & Profiles section. Current situation: Existing app is already live on the App Store New version is submitted for review New version has passed internal/external TestFlight testing Festival starts in ~2 days Critical functionality includes digital entry passes Expedited Review form shows “No App Information” What is the correct way to request an Expedited App Review in this situation? Is there another Apple support channel I should use when the expedited review form cannot associate the app with my account? Any guidance on the correct escalation process would be greatly appreciated.

Hi everyone. I’m looking for some advice regarding repeated rejections under Guideline 4.3(a) - Design - Spam. I’m a solo developer and have been making car simulator sandbox games since 2020. I already have an older game in the same genre on the App Store, and I’ve spent around 2 years developing its sequel. The new game is also available on Google Play, where it has passed 1M installs in its first month and currently has a 4.9 rating. The iOS version has now been rejected 5 times over the last 4 months. Attempt 1: Rejected under 4.3(a) with: "We noticed the app shares a similar binary, metadata, and/or concept..." I explained what makes the game different, filed an appeal, added a new feature, and submitted again. Attempt 2: Same rejection. I requested a phone call with App Review. During the call, I was told that their system had detected a "binary match" with another developer’s game in the same genre. The reviewer explained that similarities could come from game code, assets, shared engine code, ad SDKs, third-party libraries, etc. When I asked what I could change, the main advice was to change the code. Attempts 3 & 4: I removed unused code and libraries, changed dependencies, reorganized and refactored parts of the project, and also tried obfuscation. The result was still the same 4.3(a) rejection. After that, I spent around 3 months working on a major update. I updated Unity and dependencies, removed anything unnecessary, added new cars, reworked the physics, reorganized assemblies, changed and renamed large parts of the codebase, and did a substantial code refactor. Attempt 5: After 9 days in review, I received a different 4.3(a) message: "This app still exhibits an app with a spam like template that shows similarities in concept and look with apps already on the app store in a saturated category." This is where I’m confused. The previous feedback focused on binary similarity, while the latest rejection seems to focus on the concept and visual similarity instead. The game is not based on a template. It has hundreds of scripts written specifically for the project, a custom physics engine, custom UI, and many systems and features developed specifically for this game. There are also only a few comparable vehicle physics sandbox games on iOS. I have already used the Review Notes to explain what is new in the sequel and how it differs from both my previous game and other games in the genre. I also appealed the first rejection, but the decision was upheld. At this point, I’m not sure what else I can reasonably change or what exactly is triggering 4.3(a). Any advice would be greatly appreciated. App: Crash Test Simulator 3 Bundle ID: com.FozerGames.CrashTestSimulator3

Hello, my first submission for a new app has been in "Waiting for Review" for 12 days, with no status change and no message in App Store Connect. Details: App Apple ID: 6790097966 Version: 1.0 (build 7) Submitted: August 2, 2026 Submission ID: ea22d38a-1444-450e-b335-83d4628d6829 Current status: Waiting for Review (never moved to In Review) There is no rejection, no request for additional information, and nothing in the Resolution Center. Review notes include everything needed to test the app. I also completed an outstanding Digital Services Act trader declaration on my account on 12 August, in case that was blocking the submission although is a free app, but there has been no change since. Is there anything on my side that could be holding this submission in the queue, or is this the current backlog? Any guidance would be appreciated. Thank you.

We submitted our first iOS app for review on August 4, 2026 (App ID: 6797034989). Today is August 12, and it has now been 8 days in “Waiting for Review”. Apple’s submission confirmation stated that 50% of apps are reviewed within 24 hours and over 90% within 48 hours. We understand that delays can happen, but 8 days is significantly longer than expected. Since August 8, we have also sent 3 emails to Developer Support regarding this issue, but unfortunately received no response. We have deadlines for our app launch and cannot keep waiting indefinitely without any information. Could someone from App Review or Developer Support please take a look at our submission and let us know if everything is OK? We would really appreciate it if the review could begin as soon as possible. Thank you.

Bye for ever! we go to market android !

Hi everyone, I am currently experiencing an ongoing loop with Apple Developer Support regarding organization enrollment for our UAE mainland-registered company, and I wanted to see if anyone else has faced this or found an effective workaround. The Issue: Apple's verification team keeps rejecting our corporate documents because they are requesting a "Certificate of Incorporation." However, for a UAE mainland company, the Department of Economy and Tourism (DET) does not issue a separate Certificate of Incorporation. I verified this directly in person at the DET office the official Trade License is the primary legal document that serves as the commercial registration and holds the full legal and operational authority for the entity. Despite explaining this multiple times with each reply, every response seems to loop in a new support agent who doesn't review the established context, leaving us stuck asking for a document that simply does not exist for mainland companies in this region. Looking for Insights: Has anyone successfully onboarded a UAE mainland company recently? How did you navigate or satisfy the "Certificate of Incorporation" requirement? Did you have to request a specific escalation tier, or was there an alternative combination of official documents (such as the Trade License combined with the Commercial Registration/Sijil Tejari) that finally satisfied the review team? Any advice, tips, or experiences from developers who have gone through this in the UAE would be hugely appreciated!

I paid the $99 annual Apple Developer Program membership fee and submitted my first iOS game, Pippin Plaza, for App Store review on July 21, 2026 at 9:54 PM. Apple publicly states that most app submissions are reviewed within approximately 24 to 48 hours. It has now been nearly 12 days, and my submission is still sitting in “Waiting for Review.” It has never entered “In Review.” There has been no request for additional information, no message from App Review, no explanation for the delay, and no indication that anyone has looked at the submission. I understand that review times can vary and that a first release may sometimes require additional time. However, nearly 12 days without even entering review is far beyond Apple’s publicly stated review timeframe and does not appear to be a normal delay. I contacted Apple Developer Support on July 29, 2026 through the App Review Status support category. Case ID: 20000122288868 Despite contacting support, I have still received no reply, no explanation, and no update regarding the submission. Developers are required to pay Apple $99 annually before they are allowed to distribute apps through the App Store. It is therefore reasonable to expect that a completed submission will at least enter the review process within a reasonable period, or that Apple will communicate when there is a significant delay. Is this currently considered normal for first-time app submissions? At what point should a developer conclude that a submission is stuck rather than merely delayed? Why has there been no response from Apple Developer Support since July 29, despite the submission already being delayed far beyond the stated review timeframe? I am not asking for special treatment, guaranteed approval, or an expedited review. I am asking for my completed submission to enter the review process, or for Apple to explain why it has remained untouched for nearly 12 days.

Hi all, Like others my app submission has been stuck in “waiting for review” for weeks. I know initial app reviews take longer than updates, but this has been delayed far too long and makes me concerned about repeating the process in the future. I submitted this app for review back on Feb 10. It was initially rejected for a minor issue, which I resolved and resubmitted the same day. After that, the build remained in “Waiting for Review” for about two weeks with no further communication. At that point I canceled the submission and resubmitted the build, thinking it may have been stuck in the queue (I now know not to do this next time). Unfortunately the new submission has also been waiting for review for another 9 days now with no messages or updates. I’ve contacted app review support as well (case ID- 102826632729). I understand review times can vary, but delays like this make it difficult for developers to plan launches or push updates when the review process is the only path to distributing apps. As paying members of the Apple Developer Program, we rely heavily on this pipeline functioning reliably. Hoping this post will reach someone from Apple who can help move the process along. If any other devs have suggestions/tips that have worked for them, please share so others in this position can become unblocked. Thanks in advance.

Hello, I’m experiencing a delay with the App Store review process and wanted to check if this is normal. My app was initially approved very quickly (within a few hours after submission). However, shortly after that I noticed a few minor UI bugs, so I fixed them and submitted a new build. The new version has now been waiting for review for about 5 days, and there has been no update since submission. I also want to mention that I have already contacted Apple Developer Support twice about this issue but have not yet received any response. Previously the review happened very quickly, so I’m wondering if something might be wrong with the submission or if this delay is expected.

Hello, My app, Pulse Blocks: Block Puzzle, iOS version 1.0, was submitted on August 14, 2026 at 12:52 PM and has remained in Waiting for Review for more than 6 days. It has never moved to “In Review”. I have not received any rejection, request for additional information, or indication that action is required from my side in App Store Connect. I have also contacted Apple Developer Support, but I have not received a response yet. Could someone from App Review please confirm whether this delay is expected or whether the submission may be stuck in the review queue? I’m happy to provide any additional information privately if required. Thank you.

Hello, My iOS app, Vagus Fit, has been stuck in “Waiting for Review” since August 12, 2026 at approximately 3:46 PM. It has now been about 9 days and the submission has still never entered “In Review.” App: Vagus Fit Version: 1.3.0 Platform: iOS Submitted: August 12, 2026 at approximately 3:46 PM Current status: Waiting for Review Developer Support Case ID: 20000142078727 I already contacted Apple Developer Support through the App Review Status contact form several days ago, but I have not received a response or any update. I have also checked App Store Connect and I do not see any messages, missing information, rejection, or action required from my side. I understand that review times can vary, but this delay is significantly longer than the normal review timeframe. Could someone from Apple please check whether my submission and existing Developer Support case are progressing normally, or escalate the case if necessary? Thank you.

Hi, our organization's Apple Developer Program enrollment was recently completed, but App Store Connect access has never been provisioned, and I'd appreciate help escalating this. Timeline: Organization enrollment verified and completed; "Welcome to the Apple Developer Program" email received more than 50 hours ago Membership shows as active on developer.apple.com under the correct team Apple Developer Agreement accepted; Apple Developer Program License Agreement accepted on August 11, 2026 - no pending agreements are shown on the account page I am the Account Holder, signing in with the same Apple Account that was used to enroll the organization Despite this, signing in at appstoreconnect.apple.com consistently returns: "Your Apple Account isn't enabled for App Store Connect." What I've already tried: signing out of both developer.apple.com and App Store Connect and signing back in via a private/incognito window, different browsers, and navigating to App Store Connect from the developer account page. The error is unchanged. I contacted Apple Developer Support by email (no phone option is available in my region) and am waiting on a reply - case number: 20000135517368 This looks like the known issue where App Store Connect provisioning doesn't trigger for a new organization enrollment. Could someone from Apple take a look or advise how to get the provisioning kicked off manually? Happy to provide the Team ID privately if needed.