Hello Developer Community,
I'm encountering a persistent issue with app rejections related to iPad compatibility, even after explicitly removing iPad as a supported device family in my Xcode project for the latest submission (Version 1.0.1, Build 11).
The Apple Review team continues to test on iPad devices (specifically an iPad Air 5th generation running iPadOS 18.4.1) and rejects the build under Guideline 2.1 - Performance - App Completeness, citing a login issue with demo credentials that leaves the app stuck on the login page.
In my previous submission and subsequent resubmission, I clearly targeted only iPhone in the Xcode project settings (Target -> General -> Deployment Info -> Devices: iPhone). I also confirmed that the "Targeted Device Families" setting reflects only iPhone.
Despite these changes, the review team's feedback indicates they are still evaluating the app on an iPad and encountering the same bug. Their response to my clarification about removing iPad support was:
"Regarding 2.1, as we mentioned in our previous correspondence, users expect apps they download to function on all the devices where they are available. Since your app may be downloaded onto iPad devices, it is important that it also function as expected for iPad users."
This response is confusing, as my intention with the latest build was to explicitly limit availability to iPhones due to unresolved issues on iPads. ** My Questions are: **
1: Is there any other setting or configuration in Xcode beyond "Targeted Device Families" that I might be missing to ensure the app is only intended for and tested on iPhones for this specific build?
2: Has anyone else experienced a similar situation where the App Review team seems to be testing on devices explicitly excluded in the build settings? If so, how did you resolve it?
3: What are the potential reasons why the app might still be installable or visible on iPads in the App Store despite the Xcode configuration?
