500 Broker Service Response exception during Apple Pay In-App Provisioning

App & System Services Apple Pay
Cubaza OP
Created Jul ’25
Replies 3
Boosts 0
Views 153
Participants 3

I'm facing problem with in-app-provisioning in production application. When we try to tokenize (before T&C step) we are getting error from topic.

I've also posted this in Feedback Assistant: FB18403577.

I'll be very happy if someone could help me to get what is wrong with data or configuration of application.

Answered by DTS Engineer in 863690022

Hi @Cubaza,

The Apple Pay servers are purged frequently due to privacy and security policies, so I'll need you to follow the steps in the post below, then reply to this thread with the submitted Feedback ID:

Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues

https://developer.apple.com/forums/thread/762893

Once I have the Feedback ID with the requested details listed in the post above, I'll be able to provide guidance for you to resolve the reported errors, as well as troubleshoot your implementation and PNO metadata configuration, as needed.

However, the SEID provided in your Feedback report above, does not return any recent errors for In-App Provisioning in my Apple Pay server queries. If you've already resolved the issue, please let me know or close your existing Feedback report.

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

Replies  3
Boosts  0
Views  153
Participants  3
Cubaza OP
Jul ’25

Is there any chance that someone could help me?

0
Adilet OP
Sep ’25

Hi! I’m seeing the same behavior: eligibility = 200 but POST /broker/.../cards returns 500. Could you share what the root cause was and how you fixed it. Any details would be super helpful. Thanks!

0
DTS Engineer OP
Apple
1w
Recommended

Hi @Cubaza,

The Apple Pay servers are purged frequently due to privacy and security policies, so I'll need you to follow the steps in the post below, then reply to this thread with the submitted Feedback ID:

Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues

https://developer.apple.com/forums/thread/762893

Once I have the Feedback ID with the requested details listed in the post above, I'll be able to provide guidance for you to resolve the reported errors, as well as troubleshoot your implementation and PNO metadata configuration, as needed.

However, the SEID provided in your Feedback report above, does not return any recent errors for In-App Provisioning in my Apple Pay server queries. If you've already resolved the issue, please let me know or close your existing Feedback report.

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

0
500 Broker Service Response exception during Apple Pay In-App Provisioning
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