Hi team,
I applied to the Apple Developer Program as a company and was finally approved after 4 weeks. However, the payment portal wouldn’t work (Apple confirmed the issue was on their end), and support advised me to use the Apple Developer app to complete payment.
Unfortunately, the app does not allow enrolments for my account?, so I emailed support again (with a screenshot) — but haven’t heard back in over 24 hours.
Today I tried the payment link again and it has now reset my enrollment entirely — it’s asking me to start over from scratch. This is incredibly frustrating, as we’re trying to launch our app and have already been waiting a month.
Can someone escalate this urgently or restore my approved application so I can complete payment?
Case number: 102625219051
Thanks in advance, Michael Krishnan-Jones