Hi everyone,
I would like to ask for help how should I resolve the issue with app submission for Guideline 4.3(a) - Design - Spam.
I will explain my case to you. I assigned a task to junior engineer to submit an app from a personal developer account because my organization account has not been available yet. I thought I could be transfer later or resubmit under different bundle id and account would be okay. yes, it was my fault . But the app review process was taking too long in the personal account and I told him to cancel and delete the app submission, thinking that there might be not issue since the app was not released in AppStore.
After I submitted the updated version of app with organization account, it doesn't get approve and getting 4.3.0 Spam rejection. We have taken about 6 months of work putting all the efforts both in the technical and business side on the product from scratch. We are about to launch in next week and our app is got rejected. I don't know what to do. I've all the authority and intellectual rights on the app and the app was created 100% by us with our own mind and sweats. It is absolutely not a clone or tweak of any app. We made it from scratch.
Can anyone guide me how should I properly request an appeal Apple App Review Team ?
Thanks in advance to anyone who can help me out!
