Hello,
I'm experiencing an issue with my iOS app "QR Master Plus" where no data appears in App Analytics or Sales and Trends sections, despite the app being live for over a month and having at least one confirmed purchase from a non-developer account.
App Details:
- App Name: QR Master Plus
- Published: Over 1 month ago
- Status: Live on App Store
- Confirmed sales: At least 1 purchase from a non-developer user account
Issues:
- App Analytics shows completely empty/no data
- Sales and Trends section shows no data
- This persists despite confirmed purchases
I've verified that:
- The purchase was made from a regular user account (not a developer account)
- The app has been live for sufficient time
- All app metadata and settings appear correct in App Store Connect
Questions:
- What could be causing App Analytics and Sales and Trends to show no data despite confirmed purchases?
- Are there specific settings or requirements that might be preventing data from appearing?
- How can I troubleshoot and resolve this issue to get proper analytics and sales data?
Any guidance would be greatly appreciated as I need this data to understand my app's performance and user engagement.
Thank you!