Apple Map App Crash, when witched to satellite view

App & System Services Maps & Location
kazumalab
kazumalab OP
Created 2d
Replies 4
Boosts 0
Views 36
Participants 3

hi,

When changing the map to Satellite in Apple Maps and centering it on Ōmuta City, Fukuoka Prefecture, Japan (as shown in the image), the app crashes when swiping to the right. This issue also occurs in MapKit, and I confirmed it happens in Apple Maps as well. It seems that either the satellite map tiles are missing or an error is occurring.

Our application is experiencing a crash, and this has become a serious issue.

Since September 1, crashes have increased significantly. Initially, we suspected that the issue was due to our application’s implementation, but our investigation revealed that the problem lies with the map tiles being called through MapKit.

Could you please investigate this issue and provide a fix?

Replies  4
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Views  36
Participants  3
kazumalab
kazumalab OP
2d

I forgot to attach a screenshot earlier. At this zoom level, when Ōmuta City is visible and you move the map to the right, the crash consistently occurs. This happens not only on iOS 26 but also on iOS 18.

0
Claude31
Claude31 OP
1d

I tested on iOS 18.6.2, with no issue. Which iOS version do you use ?

I Swiped to the right, to the left over the sea, up, down, without any problem.

Could you tell:

  • what map setting precisely
  • iOS version
0
Apple Staff, DTS Engineer
DTS Engineer OP
Apple
1d

Could you please investigate this issue and provide a fix?

Please open a bug report with a sysdiagnose attached so we can do so. Once you have that filed, please post the FB number here for our reference.

— Ed Ford,  DTS Engineer

0
kazumalab
kazumalab OP
1d

thanks, I opened bug report. FB20202277

1
Apple Map App Crash, when witched to satellite view
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