Hello everyone,
Today we suddenly received a Pending Termination Notice for our Apple Developer account. What makes this situation especially difficult is that there were no prior warnings, rejections, or requests for clarification before this action was taken. Our app was published on September 1, and just a short while ago (September 12) we were notified that the account is flagged for removal and our product was already taken down from the App Store.
We submitted a formal appeal to the App Review Board a few minutes ago, but we are extremely concerned. Our company is a U.S.-registered business and we provided all required documentation during enrollment and afterwards. Everything is legitimate, and we strongly believe this is a mistake.
For us, every minute matters — we run a large-scale marketing campaign, and each delay is already costing us thousands of dollars in losses. This sudden removal without prior communication feels devastating.
Has anyone else faced a similar situation? How long did it take for Apple to respond to an appeal in such cases? And is there any recommended way to escalate urgent matters like this?
We would deeply appreciate any advice or shared experiences.
Thank you.
