We are experiencing an issue with Apple Business Manager (ABM) synchronization that is blocking our device management workflow.
Issue Description: During the ABM sync process in our MDM, we receive the error: "ABM Terms and Conditions not signed."
What We’ve Checked: Logged into the ABM portal as the Administrator and confirmed that the latest Terms and Conditions. Attempted to renew the ABM token on our existing server, but the same error message continues to appear in MDM. Tried creating a brand new ABM server integration, which also fails with the same error.
We checked with our MDM provider and they shared the logs, response received from ABM. It says T_C_NOT_SIGNED. But we have already accepted all the new Terms in ABM.
We would appreciate any help in resolving this issue or guidance on what steps to take next.