Problem with Private Access Token (PAT)

Privacy & Security General

artur1986 OP

Created Oct ’25

Replies 16

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Since October 3rd, I've stopped receiving responses to the Private Access Tokens challenge.

I'm using this link: https://demo-issuer.private-access-tokens.fastly.com/.well-known/token-issuer-directory. I receive tokens from Fastly and return a header to the iOS app, but then I don't receive another authentication request from iOS.

The user has automatic verification enabled on their phone. The problem is global and affects all my mobile app users. Has anyone encountered a similar problem and found a solution?

Answered by artur1986 in 867540022

@DTS Engineer I see that the problem has been resolved. Please let me know what caused the malfunction.

I did not receive any information from Feedback Assistant that the problem was solved.

Boost

DTS Engineer OP

Apple

To this day, I haven't received a single response from Feedback Assistant.

That’s not unusual. In general, you’ll only hear from Feedback Assistant if they need more info or when the issue is resolved. That’s what happened here, modulo the delay caused by the above-mentioned holiday.

Who should I contact to get this information?

I don’t have any suggestions for you here (if I had, I would’ve included them in my previous email). The information you’re looking for relates to Apple internal processes and we generally don’t talk about those publicly.

I’m sorry these aren’t the answers you’re looking for, but they are the only answers I have.

Share and Enjoy
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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
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