WhatsApp backed up data gets deleted with this step

Question

chhotan OP

Created 21h

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I have my mobile backup + WhatsApp backup enabled and I have subscription of icloud as well.

Things went well untill yesterday

I deleted whatsapp from my mobile.
Installed whatsapp again then it asked to restore data and I selected yes.
During restore process it allowed to click on backup and I clicked
All my whatsapp non-text data got deleted as by this time only texts were imported and media files were yet to be downloaded.

I lost data from 2019. I had purchased I cloud service mainly for media.

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Answer 1

DTS Engineer OP

Apple

15h

We appreciate your interest in participating in the forums! These forums are for questions about developing software and accessories for Apple platforms. Your question seems related to a consumer feature and is better suited for the Apple Support Communities

https://discussions.apple.com/welcome

Or better yet, you should ask the developer's of WhatsApp app as they keep their own data.

Hope this helps.

Albert Pascual   Worldwide Developer Relations.

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