Can’t Access Membership Details or Renew Membership – “Your account can’t access this page” (I’m the Account Holder)

Hello everyone,

I urgently need help with my Apple Developer account.

I’m the Account Holder for my organization, but when I try to open Membership Details, I get the following message:

“Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement.”

However, I am the Account Holder, and I’ve logged in with the correct Apple ID.

Since then, I haven’t been able to access the Membership page or renew our developer program — even though I’ve tried many different ways (different browsers, devices, clearing cache, logging in/out, etc.).

Here are our account details:

Entity Name: REVER REAL ESTATE TECHNOLOGY COMPANY LIMITED

Team ID: W2GAXF66RN

Program: Apple Developer Program (Organization)

Phone: +84-0869702321

Address: No. 5 - 7, B4 Street, An Loi Dong Ward, Thu Duc City, Viet Nam

Annual Fee: US$99

Renewal Date: October 19, 2025

I have already added valid VISA payment methods, but the membership didn’t auto-renew. Please let me know how to fix this issue as soon as possible — our apps depend on this renewal, and the delay is critical for our business operations.

Thank you very much for your assistance!

Can’t Access Membership Details or Renew Membership – “Your account can’t access this page” (I’m the Account Holder)
 
 
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