Hello everyone,
I’m facing an issue when trying to change my app’s primary locale from Russian to English (US) in App Store Connect.
I’ve already done the following:
Uploaded all required screenshots for English (US) for all device sizes (6.7", 6.5", 5.5", etc.)
Made sure all App Information and App Store Version fields are completely filled in and match between localizations
Verified that screenshots appear correctly in Media Manager under the English locale
Submitted a new version with these screenshots included
However, I still get this error when trying to update the primary language:
“In order to change this app’s primary language, you must first provide all the required language screenshots for each version.”
Has anyone experienced this before? Is there any hidden requirement (for example, needing the screenshots to be approved by review before the locale can change), or could this be a caching/bug issue on Apple’s side?