Stuck app inreview status when upload new version

Hi everyone, I have an app that was previously approved and published on the App Store. During the initial release, it was reviewed and approved very quickly. However, this time I submitted an app update (new version), and it has been stuck in the “In Review” status for 5 days ago with no updates or feedback from Apple. I’ve double-checked everything: metadata, privacy policy, and compliance with the App Store Review Guidelines – nothing seems off. Has anyone else experienced this with app updates (not first submissions)? Should I just wait it out or try contacting Apple at this point? Appreciate any insights. Thanks in advance!

Answered by App Review in 864283022

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Hi,

Currently my app has been in review status for 9 days on my first submission. So this means my app is still not available yet on App Store. It takes too long for apple to review my app. I am starting to lose patience.

Accepted Answer

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Thank you for your previous response. We wanted to kindly follow up regarding our app review issue, as we have not received any further updates for a few days. Could you please provide any update on the investigation or an estimated time frame for resolution?

Stuck app inreview status when upload new version
 
 
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