TestFlight: Couldn't Load Apps

App Store Distribution & Marketing TestFlight
WxDev OP
Created 4d
Replies 3
Boosts 2
Views 224
Participants 4

For the past 5 days, myself and all TestFlight users with my app have been unable to access TestFlight. When opening the TestFlight app, it immediately displays "Couldn't Load Apps" "TestFlight is currently unavailable. Try Again."

If you press "Try Again" over and over for several minutes it will sometimes let you access the main install page on iPhone devices, but generally it just stays locked on "Couldn't Load Apps". On iPad, it is not possible to get to the install page.

This is happening across all devices (iPad and iPhone) and OS (iOS 15 to iOS 26). User who are TestFlight testers on multiple apps are unable to access their other apps because of this issue.

I've uploaded a new build and version and the issue persists.

I filed a feedback assistant report: FB20901217. Has anyone else experienced a similar issue?

Replies  3
Boosts  2
Views  224
Participants  4
jack6322 OP
3d

Been having the same issue currently on iOS 26.1 and it’s still showing up for me

1
JadeCharles OP
2d

Same here. We've actually been experiencing this for weeks, with intermittent improvements. But it's really bad today. We have testers across the globe and it's pretty much the same everywhere. I expected to be more info about this, but it's surprisingly quiet

2
App Store Connect Engineer OP
Apple
2d

Hi @WxDev, thank you for reporting this issue. Can you please attach a sysdiagnose from a device experiencing this issue to the Feedback Assistant ticket you created?

Thank you!

0
TestFlight: Couldn't Load Apps
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