I've submitted multiple builds to Testflight over the course of a week and all of them as stuck in a "Processing" state. Some extending almost a week at this point. Unfortunately I can't clear these, can't delete the app and restart the submission entirely, or anything else. Any pointers would be greatly appreciated, at this point I'm assuming something internal to Testflight is hosed.
TestFlight
RSS for tagUse TestFlight in App Store Connect to invite and manage beta testers for iOS, iPadOS, tvOS, and watchOS apps. Discuss questions here and share app builds publicly via TestFlight under the Community topic.
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Hi,
I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before.
Around two weeks ago, I started getting the following error when trying to create external TestFlight builds:
ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Since then:
I cannot create any external TestFlight tests
Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”)
My apps do not progress properly through review
One app got stuck in “In Review” for ~10 days; I eventually withdrew it and resubmitted it
At this point, I cannot update two existing apps, and I can’t start testing a new app at all
Important details:
This is an individual developer account
I am the Account Holder
All contracts appear active and valid
The issue affects multiple apps, not just one
Nothing changed on my side (no contract updates, no account changes) before this started happening.
I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed.
Has anyone experienced this issue or found a resolution?
Any insight would be greatly appreciated.
Thanks!
Hi,
I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before.
Around two weeks ago, I started getting the following error when trying to create external TestFlight builds:
ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Since then:
I cannot create any external TestFlight tests
Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”)
My apps do not progress properly through review
One app got stuck in “In Review” for ~10 days; I eventually withdrew it and resubmitted it
At this point, I cannot update two existing apps, and I can’t start testing a new app at all
Important details:
This is an individual developer account
I am the Account Holder
All contracts appear active and valid
The issue affects multiple apps, not just one
Nothing changed on my side (no contract updates, no account changes) before this started happening.
Has anyone experienced this issue or found a resolution?
Any insight would be greatly appreciated.
Thanks!
Hi,
I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before.
Around two weeks ago, I started getting the following error when trying to create external TestFlight builds:
ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Since then:
I cannot create any external TestFlight tests
Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”)
My apps do not progress properly through review
One app got stuck in “In Review” for ~10 days; I eventually withdrew it and resubmitted it
At this point, I cannot update two existing apps, and I can’t start testing a new app at all
Important details:
This is an individual developer account
I am the Account Holder
All contracts appear active and valid
The issue affects multiple apps, not just one
Nothing changed on my side (no contract updates, no account changes) before this started happening.
I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed.
Has anyone experienced this issue or found a resolution?
Any insight would be greatly appreciated.
Thanks!
Trying to figure out why my public test group got rejected and what I need to do to rectify and move forward.
Is anyone able to help with this?
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation)
There was an error processing your request. Please try again later
I was inspected Safari to see the detailed error and I got the below error.
Failed to load resource: the server responded with a status of 422 ()
and the detailed javascript error
componentStack: undefined
errorCode: undefined
message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE"
stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U"
Anyone can tell me the problem and how to fix it.
Many Thanks.
I have a tester who switched phones a few months back. Crucially he no longer has access to the old phone. On his new phone when I send him a test flight invite to his apple account, 123@example, he receives it but it fails to work when he clicks the link. He is getting the following message.
The Apple account (123@example) you're currently signed in with does not match the one (456@example) associated with this invitation.
He has no idea what email 456 is. Since his old phone was a hand me down, I'm assuming it's someone else's email entirely. I'm trying to figure out how we clear this association out. I tried deleting his app store connect for my app and reinviting him all the way from the beginning. This did not work.
As a stopgap I'm giving him a public link under an external testing group but I'd really like to not have to do that.
Anyone have any ideas how we can fix this so I can shift him back to the Internal testing group?
Hello,
I am unable to use TestFlight for any app (existing or new), while production uploads work normally.
All TestFlight actions fail with:
ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
There are no pending agreements in App Store Connect.
This is an older account that previously used TestFlight successfully.
This appears to be a missing or detached TestFlight Beta contract on Apple’s backend.
Could this be manually reattached or re-provisioned?
This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon.
Apple Support case ID (for reference): 102817552619
Thank you.
Good day,
I've uploaded a build to TestFlight, but received an automated response with the following error:
ITMS-90426: Invalid Swift Support - The SwiftSupport folder is missing. Rebuild your app using the current public (GM) version of Xcode and resubmit it.
Our project started in Objective-C and have mixed swift class and pods. The last uploaded build without any automated response was Nov 8, 2023.
I'm using XCode Version 26.0.1 (17A400). I've tried every way i found in internet and i'm not able to find any solution for this.
ALWAYS_EMBED_SWIFT_STANDARD_LIBRARIES = YES
use_frameworks! :linkage => :dynamic (in pods)
We would appreciate any assistance in clarifying why this issue is occurring and how we should proceed to address it. Your guidance would mean a lot.
Thank you.
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
Tags:
Swift Packages
App Store
iOS
App Submission
Hi everyone,
I uploaded two builds to App Store Connect today, but they have been stuck in "Processing" status for 10 hours now:
Build 1.0 (10): Uploaded at Jan 14, 2026 5:03 AM - still Processing
Build 1.0 (9): Uploaded at Jan 14, 2026 4:23 AM(UTC+8) - still Processing
Usually my builds complete processing within 10-30 minutes. Is there a known issue with build processing today, or is there something I should check on my end?
Any help would be appreciated. Thanks!
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
Hello,
I’m facing an issue installing my app from TestFlight on a physical iPhone device.
App & Environment
App: Desi Charades
Framework: Flutter
Distribution: TestFlight
Build status: Upload completed (with warnings)
Device: iPhone 7+
iOS version: 15.6
Tester type: Internal
Apple Developer Program: Paid account
Issue Description
After uploading a build successfully to App Store Connect and adding it to TestFlight, the app appears in TestFlight with the Install button.
However, when I tap Install, I receive the following error on the device:
“Could not install Desi Charades App.
The requested app is not available or doesn’t exist.”
The build is visible in TestFlight, but installation fails immediately.
Upload Warnings
During archive upload, App Store Connect shows the following warnings:
Upload Symbols Failed
The archive did not include a dSYM for:
ffmpegkit.framework
libavcodec.framework
libavdevice.framework
The app uses ffmpeg-kit (Flutter plugin), which ships precompiled frameworks.
Steps Already Checked
Build shows in TestFlight
Build added to test group
Tester is assigned correctly
Correct Apple ID signed in on device
Device restarted
Waited for processing to complete
App Store availability set to “All Countries or Regions”
Questions
Can missing dSYM files for ffmpeg-kit frameworks cause TestFlight install failures?
Are there additional TestFlight availability or processing checks that could cause this error?
Is this error related to TestFlight build propagation or caching on Apple’s side?
Any guidance on what could cause TestFlight to show the app but fail installation would be appreciated.
Thank you.
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
Hello does a flow exist to watch the status of an unlisted app request? I submitted into what seems like a black hole of feedback...thx for any feedback on this.
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
I've created a new app on App Store Connect. Setup everything like all the forms, the build, users, internal testing group, and then sent the invitation emails for testing. Now users can see the app in the TestFlight but when they try to install it, they get the error below.
Could not install [APP].
The requested app is not available or doesn't exist.
I've sent an email to Apple support couple of days ago but still no response.
Saw some comments on the internet that you need to send your app for review and once it's approved you can use TestFlight. So I sent the app for review with a long description about how I'm not able to use TestFlight but still on wait.
Tried to create a public TestFlight link but I get this error: "Beta contract is missing for the app." but there's actually no contract anywhere.
What do I do? This is completely unacceptable. Why is the TestFlight not working? Why are the error messages not helpful?
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
We submitted a build to testflight and received a confirmation email it was successfully uploaded.
When we open testflight on our iPhone's (X, 6s) we get a message of
"Could not install appname"
"The requested app is not available or does not exist"
Where appname is the name of the app.
Its very confusing because I can see the build listed in testflight on my mobile device and can view it in iTunes connect.
I also can't install prior builds that had worked successfully when I try.
My iOS App testflight builds are stuck in Processing for hours. Usually takes 5 mins. Anyone else having this issue? Submitted a Feedback Assistant report.
I've been experiencing complete TestFlight system failure for 6 days across ALL testing modes with 4 open support cases and zero technical resolution:
Support Cases:
• 102814191861 (submitted Jan 29)
• 102814822980 (submitted Jan 30)
• 102814123468 (phone call Feb 3)
• 102818476151 (latest update Feb 3)
ISSUE DETAILS:
App: كيم تحصيلي (ChemTahsili)
Bundle ID: com.chemTahsiliApp
Build: 1.0.5 (34)
SYMPTOMS:
✗ Internal Testing: Users receive "The requested app is not available or does not exist"
✗ External Testing: System shows "Validation Error - Check your entries and try again"
✓ Build Status: Shows "Valid" in App Store Connect
✓ App Status: "Waiting for Review"
✓ All Agreements: Active (Free Apps, Paid Apps, Banking, Tax Forms)
✓ Account Status: Good standing
EVIDENCE THIS IS APPLE'S INFRASTRUCTURE ISSUE:
Same build fails in BOTH Internal AND External TestFlight
Build is marked "Valid" and approved for testing
All developer configurations verified correct
Issue persists across 6 days and multiple builds
No configuration changes can affect External Testing validation
SUPPORT RESPONSES SO FAR:
"Wait 48 hours and rebuild" (ignoring that app is under App Store review - rebuilding would cancel review)
No escalation to TestFlight engineering team
No investigation of backend infrastructure
Generic troubleshooting that doesn't apply to system-wide TestFlight failure
IMPACT:
Educational app for chemistry students preparing for critical exams. Hundreds of students affected. Launch delayed 6 days and counting.
QUESTION:
Has anyone else experienced total TestFlight system failure like this where BOTH Internal and External testing fail for a Valid build? How was it resolved?
This is clearly Apple's TestFlight backend problem, not developer misconfiguration. I need engineering-level investigation but support is only providing generic advice.
Any help or similar experiences appreciated.
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
Hello everyone,
I’m reaching out from the music publishing side and would appreciate guidance from developers or anyone familiar with TestFlight governance.
We’ve identified an app that has been distributed via TestFlight for an extended period (regular renewals, updates, and new TestFlight builds). The app’s core functionality involves publishing copyrighted musical works (sheet music), without authorization from the authors or rightsholders.
We have attempted to contact the developer using the contact details available through the TestFlight listing and associated project information. To date, we have received no response, and the TestFlight distribution continues.
From our perspective, the developer appears to rely on TestFlight to keep the app off the App Store, where standard copyright enforcement mechanisms would normally apply.
My questions are:
Does Apple consider long-term, continuously renewed TestFlight distribution to be a form of public distribution?
Is there a mechanism within the Apple ecosystem to address repeated copyright infringement occurring specifically via TestFlight?
From a developer-policy perspective, how does Apple Inc. typically handle cases where TestFlight is used to bypass compliance obligations rather than for genuine beta testing?
I’m not looking for legal advice here — just insight into how Apple and the developer community view and handle this type of situation.
Thanks in advance for any guidance or experience you can share.
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
Tags:
Community Management
Apple Music API
Messages for Business
TestFlight
i need a testflight invitation code, is it possible?
i dont really know about the developer e-mail. could you send me a testflight code? here is my email: ********
[Personal Information Edited by Moderator]
Ever since I have upgraded to iOS 26 (at least, I THINK this was when it started) I have been seeing an email account on Testflight purchase flows that is NOT mine. I have never seen this email in my life, and have not used it during the 10+ years I have been a developer.
I do not know how to make this use my Apple ID I am signed into on my device. However, locally signed builds from Xcode still work ok.
But I need Testflight builds to work as well.
How do I force this account to change?
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
Tags:
StoreKit Test
StoreKit
TestFlight
When adding new TestFlight users, they are not receiving the email invite. I have had them check junk mail and/or other filtering software. Is anyone experiencing the same thing?