I am unable to install my app via TestFlight.When I tap Install in TestFlight, I receive the following error message: “Could not install xxx. The requested app is not available or doesn’t exist.” The app is visible in TestFlight, but installation always fails. I would appreciate your help in identifying the cause.

tried all sorts of things and lots of recommendations from "ChatGPT" (boo... yeah sure it is going to take all of our jobs by just guessing at wrong answers... we can do that ourselves, haha) which yielded no answer. we are trying to change the app name but it keeps showing the old name in Test Flight. app shows proper name when installed on device from test flight. yes we are changing the "cf bundle display name" ... i did try deleting test flight and re-installing it, and also deleting app and re-installing it from test flight. still shows old name in test flight. this is a branding issue, the client wants to see the new name. how to fix this?

Hello, I was just installing an app from TestFlight that has an Essential Asset Pack that's a few GBs in size. It appears the Call To Action inside of TestFlight doesn't take into consideration the Background Asset download status before it changes from Installing to Open. I can't test if this is also the case for apps on the App Store, but I'd expect that it is.

On my latest build I have 15 "pannes" French word for crash with ZERO session. It was the same for the previous build (2 days before): zero session and 498 "pannes" (crash). How is that possible ? And in Xcode/Organizer : No crash logs since 2 weeks. Who can it be possible ?

I’m hitting a persistent conflict between my Business (Managed) Apple ID and my personal Apple ID when trying to use TestFlight. My Business ID is correctly tied to App Store Connect, but the device always forces TestFlight to associate with my personal Apple ID. When I try to “Review” the Business ID in the App Store, I get the endless loop: “This Apple ID has not been used in the iTunes Store.” The review flow never completes. What I’ve already confirmed: Business/Managed Apple IDs cannot be activated for the App Store -Signing out of Media & Purchases doesn’t fix it -Tried on multiple devices - sign out - same behaviour -TestFlight still forces a personal Apple ID login even when everything else is configured correctly This looks like a reproducible conflict introduced by recent Apple updates, and it’s affecting Managed/Business Apple IDs across the board. Developer Support hasn’t provided a single actionable response despite multiple tickets which is unacceptable for a paid service. Has anyone found a reliable workaround solution for this problem ? THANK YOU in advance !!

My TestFlight uploads are stuck in processing. I tried two different uploads, and both are showing "Processing". The first one was uploaded more than an hour ago 1.1 (39) Processing Nov 17, 2025 6:54 PM 1.1 (37) Processing Nov 17, 2025 6:09 PM

Hi everyone, I uploaded two builds to App Store Connect today, but they have been stuck in "Processing" status for 10 hours now: Build 1.0 (10): Uploaded at Jan 14, 2026 5:03 AM - still Processing Build 1.0 (9): Uploaded at Jan 14, 2026 4:23 AM(UTC+8) - still Processing Usually my builds complete processing within 10-30 minutes. Is there a known issue with build processing today, or is there something I should check on my end? Any help would be appreciated. Thanks!

Based on the status page, the servers seem to be operating as they should... this has never been an issue before. It is usually uploaded in minutes. Need help. This is supposed to be my final step before being ready for release.. arghh

Hi all, We can’t install our app from TestFlight. The app is visible in TestFlight for invited internal testers, but tapping Install fails immediately with: “The requested app is not available or doesn’t exist.” --Setup-- Distribution: TestFlight – Internal Testing Internal group created and testers added (invite accepted) Build processing status in App Store Connect: Complete TestFlight build status shows: Ready to Submit / Prepare for Submission Minimum iOS deployment target: iOS 15.0 Version/Build: 1.0.0 (1) What we tried Confirmed tester is signed into TestFlight with the same Apple ID email that was invited Removed/added testers to the internal group and resent invites Reinstalled TestFlight, signed out/in Verified build is assigned to the internal group Set and saved Monetization → Pricing and Availability → App Availability (All Countries/Regions) Question Has anyone resolved this issue? Is there a known TestFlight/App Store Connect stuck state that causes this error even for internal testing? Any recommended steps (new build number, group reset, availability/pricing settings, etc.)? Screenshots available (TestFlight error + App Store Connect build/group view). Thanks.

Keep getting an error saying the tester has 'an invalid name or email address and wasn't added'. Never had this problem until maybe 1 - 2 days ago. Please fix I am unable to publish new builds to my early access users.

Hi everyone, I'm experiencing an issue with TestFlight where internal testers are not receiving build invitations, even though the builds have successfully completed processing in App Store Connect. Builds Status: • Multiple builds (Build 10, 11, 12) show "Ready to Submit" status in App Store Connect • Build 9 is in "Waiting for Review" status • All builds show "2 Invites" sent • However, the new builds (9, 10, 11, 12) are not appearing in TestFlight for the internal testing group Internal Testing Group: • Group name: "Test" (Internal Group) • 2 Testers configured • 7 Builds total in the group • The group shows builds 1.0 (2) through 1.0 (8) as "Testing" status • New builds (9, 10, 11, 12) are missing from TestFlight What I've Tried: Manually adding the internal group to the new builds using the "Add Group" dialog(the Add button is inactive) The system shows "2 Invites" sent in App Store Connect Checked TestFlight app on testers' devices - no new builds visible Waited more than 1 hour after builds completed processing Expected Behavior When adding an internal testing group to a build in App Store Connect, testers should: Receive push notifications about the new build See the new build available in their TestFlight app Be able to install and test the build immediately Actual Behavior • App Store Connect shows invitations were sent (2 invites) • TestFlight does not show the new builds (9, 10, 11, 12) • Internal testers have not received any notifications • Only older builds (2-8) are visible in TestFlight Additional Context • This issue started occurring today (January 15, 2026) • Yesterday, I experienced extended build processing times (builds stuck in "Processing" for several hours), which appears to have been a widespread issue affecting multiple developers • Once processing completed, the builds moved to "Ready to Submit" status normally • The internal testing group worked fine for previous builds (2-8) Questions Has anyone else experienced this issue with TestFlight internal testing today? Is there a known delay between adding a group in App Store Connect and builds appearing in TestFlight? Could this be related to the processing delays that occurred yesterday? Is there a way to manually trigger the invitation/notification system? Any insights or suggestions would be greatly appreciated. This is blocking our internal testing workflow. Thanks in advance!

今天上午开始TestFlight一直都是processing。

Hello, My TestFlight build (version 1.0.4, build 10) shows as "Complete" in App Store Connect but does not appear in TestFlight. here is the link: https://drive.google.com/file/d/1su6cXk35X4bx2uzLW7aXIliAKKNfDYAe/view?usp=sharing Multiple uploads were attempted, and earlier builds processed successfully. Thank you.

Have had issues all day with the delayed Processing times as seen by other posts on this forum. But after my app has completed Processing (took 4 hours, usually takes 10 minutes), the build doesn't show up for Internal Tester. Internal tester usually gets all app updates, but when I try to add Group to build, the internal tester group is greyed out. If I try to add individual tester to build I get "An error has occurred. Try again later."

Hello everyone, I successfully submitted my iOS app build to App Store Connect via EAS(expo.dev). The submission logs confirm successful upload, but the build is not visible in App store connect TestFlight → Builds after several hours. Submission was successful according to logs: "Successfully uploaded package to App Store Connect" and "The app has been submitted successfully." Has anyone experienced a problem with this? Can I get some information? Thank you.

Hi, I’m experiencing unusually long processing times for TestFlight builds in App Store Connect. Details: App version: 1.0.0 Build numbers affected: 49 and 50 Status: “Processing” for 13+ hours Previous build (48) processed successfully the same day (10min) The builds were uploaded successfully, and there are no changes to provisioning profiles or certificates. The only differences between the builds are minor code changes with paywall. Is it normal for TestFlight builds to remain in “Processing” for this long?

Hello, I am experiencing an issue with TestFlight that I have not been able to resolve. Problem description One day, I suddenly became unable to update our app from TestFlight using my tester account. Assuming it might be a permission issue, I removed my tester access for the app and then re-invited the same Apple ID. After doing this, the situation became worse: I can no longer install the app at all via TestFlight. What I have already tried I have attempted all of the following multiple times: Removing and re-adding tester access in TestFlight Deleting and reinstalling the TestFlight app Installing the app via a new invitation link Installing the app via an invitation code None of these attempts worked. Error message Every attempt results in the same error message: Unable to Load App This invitation is not associated with the Apple Account you’re currently signed in with (me [at] example [dot] com). Sign in to TestFlight with the original Apple Account (me [at] example [dot] com) or ask the developer for a new invitation. Why this seems incorrect The error message suggests that the Apple ID signed into TestFlight does not match the invited account. However, I am using the exact same Apple ID for: TestFlight Apple ID (device iCloud account) App Store There is no account mismatch. Everything is logged in with the same Apple ID (me [at] example [dot] com). At this point, I am completely blocked and cannot proceed with testing or updates. Question Is there a known issue where removing and re-adding tester access can permanently invalidate an Apple ID for a specific TestFlight app? Is there any way to reset or clear the tester state for an Apple ID on Apple’s side? Any guidance or insight would be greatly appreciated. Thank you.

My app has never been associated with my personal Apple ID - this is exactly why I use a Business/Managed Apple ID for all development‑related work. However, after the most recent apple updates, TestFlight has started creating conflicts between these accounts. Current situation: The App Store is correctly linked to my personal Apple ID, as expected. TestFlight, which should be tied to our Business/Managed Apple ID for internal testing, is now incorrectly linked to my personal Apple ID. App Store Connect and our developer account remain correctly associated with the Business/Managed Apple ID. I should not be required to sign out of my personal Apple ID on the device just to use TestFlight with the Business/Managed Apple ID. This has never been required before, and signing out risks data loss if a full backup hasn’t been done. Attempting to switch accounts inside TestFlight results in an “internal error,” making it impossible to redeem TestFlight codes or continue our testing workflow. I’ve already tried deleting our app, deleting and reinstalling TestFlight and removing all personal email accounts associated with Apple Developer. TestFlight still forces the personal Apple ID. If anyone has any recommendations other than signing out of my personal account, I would really appreciate it. Thank you!

I recently submitted an app for external testing via TestFlight, but it has been stuck at the "Waiting for Review" status for several weeks. This delay is blocking our testing process and impacting our development timeline. Could you please look into this issue and provide an update on the review status? Thank you for your support.

TestFlight apps are not visible on any device or Apple ID. Multiple apps, multiple accounts, multiple devices tested. Builds exist in App Store Connect but TestFlight cannot resolve them.