Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • Restarting TestFlight. Despite this, installation consistently fails with the “requested app is not available or doesn’t exist” error. Expected behavior: • New TestFlight builds should be installable once processed and available. • Testers (and the developer) should be able to install directly from TestFlight. • Expired builds should not block installation of newly uploaded builds. Additional context: • This started immediately after multiple TestFlight builds expired across my apps. • All affected apps were previously installing and testing without issue. • Apple Developer Support has been contacted, but I wanted to check whether others are seeing the same behavior or if there is a known workaround. Has anyone else encountered TestFlight builds becoming unavailable across multiple apps at once, or an install failure after replacing expired builds

The error shown in TestFlight is: “The requested app is not available or doesn’t exist.” The HTTP 404 mentioned below is the historical install-service response, not the wording displayed to users. I am trying to resolve a TestFlight installation failure that appears specific to one developer account. None of the users we have tested can install our apps. What I have observed: Installation of build 964 returned HTTP 404 from the install service. The internal tester was assigned to the build, and the build was not expired. TestFlight apps from another organization install successfully on the same device. A newer build, 969, was marked ready on November 12, 2026. I have now tested it, and it also fails to install with the same error message as before. Account timeline: The account was migrated from individual to organization, with migration completed on October 23, 2026. The installation issue began after the migration request but before completion. I do not know whether the migration is related; I am including the timeline in case it helps narrow down the checks. Has anyone encountered this account-specific install-service 404? What should I check to distinguish a build or tester configuration issue from an account-side distribution issue? If this needs Apple investigation, which diagnostics would be most useful to provide privately? I found a potentially similar report at https://developer.apple.com/forums/thread/837330, but I do not have confirmation that it has the same cause.

For approximately one week, we have been unable to send TestFlight internal testing invitations. Invited users appear with the status "Invited", but no invitation date is displayed, and no emails are received. We have already tried recreating groups, resending invitations, using Safari, uploading different builds, and inviting users individually. All email addresses, user roles, and account requirements are correct. Interestingly, we also tested the same process using another developer's App Store Connect account, and invitations were delivered successfully. The issue only occurs with our account.

I’m experiencing an account-wide TestFlight issue that is preventing any of my apps from being distributed for testing. Issue summary All builds upload, validate, and process successfully in App Store Connect. Builds appear correctly in TestFlight and are marked as Testing / available. Internal testers—including the Account Holder—can see the app in TestFlight, but tapping Install or Update immediately fails with: “Could not install [App Name]. The requested app is not available or doesn’t exist.” This occurs on multiple devices and Apple IDs, including a newly added internal tester. I cannot invite testers to internal testing or add builds to an external testing group. When submitting a build for external testing / Beta App Review, App Store Connect returns: “There was an error processing your request. Please try again later.” The same builds install and run normally when installed directly from Xcode. The issue affects multiple apps under the same developer account, including newly uploaded builds with incremented version/build numbers. What I have already tried Uploaded fresh builds with incremented build numbers. Confirmed builds are processed and available in App Store Connect. Removed and re-added internal testers. Accepted the latest Apple Developer Program License Agreement. Signed out and back into the Apple ID. Restarted the device and TestFlight. Deleted and reinstalled TestFlight. Tested on multiple iPhones and Apple IDs. Verified that TestFlight apps from other developers install normally on the same devices. Expected behavior Once a build is processed and available in App Store Connect, internal testers should be able to install it from TestFlight. I should also be able to add the build to an external testing group and submit it for Beta App Review. Additional context This began after builds across multiple apps expired / stopped working, and it persists for every newly uploaded build. Since internal testing does not require Beta App Review, this does not appear to be an issue with the build itself, export compliance, test information, or external review configuration. It looks like a backend provisioning or Beta Contract issue associated with the developer account. I submitted a support request to Apple but have not received a response. Could Apple please investigate the account’s TestFlight/Beta Contract provisioning and restore the ability to install builds and submit for external testing? Please let me know if you need the Team ID, App Store Connect app IDs, build numbers, request IDs, or screenshots.

Hello, I am an individual developer with a paid Apple Developer Program membership. TestFlight does not work for my account, and I have run out of ideas. Apple Developer Support case 103011239704 has been open since Oct 28 without a reply. Symptoms Submitting a build for external testing (Beta App Review) fails with: "There was an error processing your request". An internal tester (myself) stays in status "Invited" forever and no invitation email arrives. Re-sending does not help. Installing the build from the TestFlight app on iPad fails with: "The requested app is not available or does not exist". The first build I uploaded shows "Expired" even though it was recent. Saving Test Information succeeds, but submitting the build for external testing fails with a validation / processing error on both app records. What I have checked Free Apps agreement is active. DSA trader status is active. (Paid Apps shows pending tax info; the app is free.) iPad runs iPadOS 26.4.1; the app's minimum deployment target is iOS 17.6. Tried a different browser. macOS 26.2 on the Mac. Created a second app record with a new bundle ID and uploaded a new build there. Same errors. So the problem seems to be tied to the account, not to a single app record. I know this seems to be quite common error. Is there something in the account setup (agreements, tax, trader info, tester setup) that could cause TestFlight to behave like this? If it is a server-side issue, how can I get it escalated? Also, if Developer Support and Feedback Assistant do not respond for weeks, where else can I get help? Is there an escalation path, for example a Developer Technical Support request, a phone/callback option, or a specific contact for App Store Connect account problems? Any advice from people who got a stuck TestFlight account fixed would be very welcome. Feedback Assistant report: FB25399719 Thank you for any help.

Hi everyone, I'm stuck with a TestFlight issue affecting ALL apps on my developer account: New internal testers show "Invited", but never receive the invitation email. "Resend Invite" does nothing. Existing testers get notified about new builds, but installing fails with: "Could not install [App]. The requested app is not available or doesn't exist." I've contacted Apple Support but no answer yet. Has anyone had this recently? How did you fix it? Thanks!

Hi, Every TestFlight build of my two apps that I uploaded after October 23, 2026 fails to install on my iPhone with: "Could not install Pathway360 Client. The requested app is not available or doesn't exist." What makes it strange: build 70 (uploaded Oct 23, 2026) installed fine on the same iPhone 15 Pro (iOS 27.0.1), with the same Apple ID. Builds 86, 87, 100, 103, 104 and 6209 (Nov 5) all fail. I compared the Build Metadata of 70 and 6209 line by line in App Store Connect: same bundle ID, same SDK (23F81a), same entitlements, same minimum iOS, both "Validated" with a compressed file size, export compliance answered. Only the build number and size differ. What changed on my side after Oct 23: my Free Apps Agreement became active on Oct 30, 2026, and I updated my account name to my legal name. What I already checked: my tester status is Accepted (not Invited), in my internal group, with the same Apple ID in TestFlight. I deleted and reinstalled TestFlight, restarted the device, and tried on more than one device. The same app installs and runs from a direct (Ad Hoc) install, so the binary is fine. Today I also set pricing (free) and availability, which had been empty. I have had two support cases open since Nov 5 with no reply (30000005886872, 30000005889363). I am in Saudi Arabia, so the phone callback option is not available to me. Could someone from Apple please check whether something on my account or app record blocks TestFlight delivery since Oct 23? Thank you, Sajed

Since our developer account became active (4 Nov 2026), TestFlight has not sent a single invitation, internal or external. It affects both apps on the account, so it seems to be account-level. Internal testing Both internal testers are App Store Connect users of our team (Account Holder/Admin and Developer), have accepted the terms, and their tester email matches their user account. They are in the internal group, which has access to all builds. "Automatically notify testers" is on. All builds are VALID and IN_BETA_TESTING. Testers stay "Invited" with no invitation date, and no email ever arrives. Other Apple emails (build processing, agreements) reach the same address, so delivery is not the issue. The build beta details show the notification is never triggered, for all 9 builds of both apps: "autoNotifyEnabled": true, "didNotify": false External testing Every beta review submission fails: POST /iris/v1/betaAppReviewSubmissions → HTTP 422 {"code": "ENTITY_UNPROCESSABLE", "title": "There was an error processing your request.", "detail": "Please try again later."} Error IDs: a2d3fdb9-6523-48ec-863c-cbd3956bc846, bb13220c-3c10-4ae1-808e-8538a21f82d5, 8e407843-da1e-472d-9831-c39293c6ab6d Already tried, without success New builds and a new version (1.0.0 builds 3–4, 1.0.1 builds 5–6, iOS and macOS), built with Xcode 27.2 Deleting and recreating internal and external groups Removing and re-adding testers, resending invitations Checking agreements, banking and tax (all active), encryption declaration (set in Info.plist), beta app information (complete) App ID: 6830821840 Feedback: FB25527105 Developer support case: 30000006436067 This looks like the same issue as https://developer.apple.com/forums/thread/856330 and https://developer.apple.com/forums/thread/814565. Could the TestFlight team please check whether TestFlight is fully provisioned for our account? Thanks!

Apple has blocked uploads from my account for at least two days with ITMS-90383: "The upload limit for your account has been reached. Please wait 1 day and try again." The block is on the account, not on any one app. They have all been refused. I read the emails in full, and Apple's own headers give their sent times as 9 Nov 21:10:48 GMT and 10 Nov 00:31:29 GMT. The last uploads that went through finished at about 21:04 GMT on 9 Nov. Failing runs began at about 20:56–21:10 GMT. So the block started at about 1 pm Pacific on 9 Nov. The app records the email as received at 19:55:55 GMT on 10 Nov, but Apple sent it at 21:10:48 GMT on 9 Nov. That is about 22 hours and 45 minutes later. So the first warning reached my inbox about a day after Apple sent it, and more pushes went out in that gap. Why was the delivery so late? Questions: The exact limit. Apple doesn't publish it. Forum posters report being blocked at about 19–20 uploads a day. Whether rejected retries extend the block. The cause of each individual failed run. Some failed for other reasons. For example, Tech build 3 failed on the macOS archive. Nothing I've found points to the app code. This is Apple's cap. From App Store Connect <no_reply@email.apple.com> Action needed: The uploaded build for ... has one or more issues. App Store Connect Hello, We noticed one or more issues with a recent delivery for the following app: App Apple ID Version 1.0 Build 5 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90383: Upload limit reached - The upload limit for your account has been reached. Please wait 1 day and try again. Apple Developer Relations

Hello Apple Developer Community, I'm experiencing an ongoing TestFlight installation issue with my iOS app, What Should I Say?, and would appreciate assistance from an Apple engineer or anyone who has successfully resolved this problem. App Details App Name: What Should I Say? Apple App ID: 6828168328 Bundle ID: com.wron.app0rem25mhh2 Version: 1.0.0 Affected Builds: 2 and 3 Device: iPhone 17 Pro iOS Version: 26.6.2 Development Platform: Wron (Expo/React Native) The Problem Build 1 successfully installed through TestFlight on October 28, 2026, and I was able to use the application. However, Builds 2 and 3 cannot be installed. Both builds appear in App Store Connect and show a green "Testing" status. They are assigned to my internal testing group, and my Apple account is listed as an internal tester. When I attempt to install either build through the TestFlight app, I receive the following error: "Could not install What Should I Say?. The requested app is not available or doesn't exist." What I've Verified My Apple Developer account is active. My Free Apps Agreement is active. Both affected builds are processed and show "Testing" in App Store Connect. Both builds are assigned to my internal tester group. My account is correctly listed as an internal tester. Build 1 previously installed successfully on the same device. The issue persists after publishing another build. The publishing interface uses the Bundle ID associated with my existing App Store Connect app. Potential Configuration Concern I also noticed that the project's app.json contains a different bundle identifier from the existing App Store Connect listing, although I entered the correct identifier during the TestFlight publishing process. Could an inconsistency between the configured identifier and the final signed build cause this installation error? Assistance Requested Could an Apple engineer help determine: Why builds marked "Testing" cannot be downloaded through TestFlight? Whether the builds have signing, provisioning, or bundle identifier inconsistencies? Whether an Apple-side TestFlight distribution issue could cause this error? What specific diagnostic information or corrective steps are required? I have an existing Apple Developer Support case but have not received a resolution despite multiple follow-up attempts. I would appreciate guidance on resolving this without repeatedly uploading new builds or creating a duplicate app. Thank you.

Hello Apple Developer Community, I am experiencing two persistent TestFlight issues with my iOS app, Kıblecim: Namaz Vakitleri (App Store ID: 6817453868, Bundle ID: com.kiblecim.namazvakitleri). Issue 1 — TestFlight app unavailable When attempting to install my app through TestFlight on an iPhone 11, I receive: "The requested app is not available or doesn't exist." This has occurred with Builds 33, 36, and 39. Other TestFlight apps have also failed on my device, while regular App Store downloads work normally. I have checked the Apple Account settings and even factory-reset the iPhone, created a completely new Apple Account, and reinstalled TestFlight. However, I cannot yet verify whether the new account resolves installation because the external build submission is blocked. Issue 2 — External Beta App Review submission fails My latest build, version 1.5 (39), was successfully uploaded and validated in App Store Connect. When I try to add it to my external testing group and select "Submit for Review", App Store Connect repeatedly displays: "There was an error processing your request. Please try again later." The external group has one tester but still shows zero builds. I have already checked the Test Information, privacy policy URL, review contact details, review notes, and sign-in settings. Issue 3 — No substantive response from Apple Developer Support I opened support case 103009623313 in October 2026 and sent multiple follow-ups, including November 6 and November 9. As of November 10, I have not received a substantive response or a resolution. Questions: What could prevent a validated build from being submitted for external Beta App Review? Could these errors indicate an App Store Connect backend or account-level problem? Are there any additional diagnostics or escalation options available? Any guidance from Apple engineers or developers who have encountered similar issues would be greatly appreciated. Thank you.

Since November 5, every attempt to submit a build to external TestFlight testing fails. App Store Connect shows "There was an error processing your request", and the request POST /iris/v1/betaAppReviewSubmissions returns 422 ENTITY_UNPROCESSABLE. The request is made by the App Store Connect website itself, so there is nothing I can change in it. It happens with two different apps on my account, in more than one browser. Test Information, privacy policy URL, App Privacy and age rating are complete; internal testing works. My Digital Services Act trader status has been "In Review" since early November and my Paid Apps Agreement is still pending. Has anyone seen external TestFlight submissions blocked with this 422 while DSA or agreements were pending, and did it clear once they were approved? Developer Support case: 30000008195719 (no reply yet).

Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102817552619 Thank you.

Hi, Since October 24, 2026, TestFlight has been unusable for all three apps in our account (EmlakBase Pro, EmlakBase, BirSitem). Developer Support case: 103007291888 (opened October 24, 2026; follow-ups sent October 29 and November 8). I haven't received a reply yet, and phone support has been unavailable whenever I tried (November 9 and 10). 1) Internal testing Every internal tester sees the app in TestFlight, but tapping "Install" fails immediately with "The requested app is not available or doesn't exist." This also happens for a tester with the Admin role who accepted the invitation. New builds uploaded on November 6 show "Testing" in the internal group, yet no tester can install them. 2) External testing Submitting a build to Beta App Review always fails with "There was an error processing your request. Please try again later." The request (POST /iris/v1/betaAppReviewSubmissions) returns 422 ENTITY_UNPROCESSABLE. The build is VALID, export compliance is set, its external state is READY_FOR_BETA_SUBMISSION, and the test information, review contact and demo account are complete. What I've already checked or changed Membership is active. I accepted the latest Program License Agreement and the Free Apps Agreement. Certificates and provisioning profiles are valid, and builds process successfully. Testers have the App Manager or Admin role, and their Apple Accounts match their invitations. App availability is set to all countries or regions. I cancelled an old App Store submission that was still open (Guideline 2.1, Information Needed). The 422 error continues. Since this affects every tester across three separate apps, it looks like an issue with our account or app records on Apple's side. Could someone from Apple look into case 103007291888 or escalate it to the TestFlight team? Thank you.

We have submitted a request to enroll our organization to Apple Developer program but havent heard back from Apple since more than a week. No phone calls, no emails to find out whats going on. The phone number to call support is also disabled because of "high call volume". What can be done to find out if the process is actually stuck somewhere or is this within normal SLA? Does anyone know what is the SLA for new enrollments for organizations?

New individual account (Team ID UTH8X8R54P). App ID 6825129426, bundle com.lichooo.inercia. Since Oct 20, every processed build (latest 1.3.0 (7), uploaded Nov 2) fails to install for internal testers with "The requested app is not available or does not exist", including the account holder, whose Apple ID matches the one on the device. Submitting any build for external beta review returns 422 ENTITY_UNPROCESSABLE "Please try again later" (error IDs a82b110f-0641-44db-af8e-7452cb4bf93c and 4115b133-61c0-4135-9306-ba4bbe51514e). Already checked: Latest Program License Agreement and Free Apps Agreement accepted (Active) EU DSA trader status completed Export compliance answered (no non-exempt encryption) Test Information complete (description, feedback email, privacy policy, contact, review notes) Internal tester status Accepted, internal build state IN_BETA_TESTING Re-uploading builds and reinstalling TestFlight didn't help Support cases 103003383660 and 103004342314 are open with no resolution, and phone support is currently unavailable. Could someone from the TestFlight team check whether the account is missing the beta agreement (BETA_CONTRACT_MISSING) or has a backend flag? Thank you.

Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?

Since October 23, no TestFlight build of either of my apps can be installed by any tester. Apps: Фургон (com.vahe.furgon, Apple ID 6823574650) and Hayway Error on install: "The requested app is not available or doesn't exist." Affects me and a newly added internal tester with a different Apple ID, on several iPhones Builds are processed and show "Testing" in App Store Connect; a newly uploaded build (0.4 (5)) has the same problem Adding a build to an external group fails with "An error occurred. Try again later." Users and Access shows: "There was a problem restoring invitations for users." The same builds install and run fine via Xcode The latest Program License Agreement was accepted on Oct 30; issue persists This happened right after I expired several older builds in both apps. It looks like the BETA_CONTRACT_MISSING issue other developers reported. Support cases 103006467776 and 103016839629 have had no response for over two weeks. Could someone from Apple please take a look? Team ID: ZCXA5U6D2X.

I’m developing GranaDash, a personal finance app for iPhone and Mac, and I’m looking especially for Brazilian Portuguese-speaking testers. The app helps organize household bills, everyday expenses and money lent to others, with syncing between devices. Its planned App Store category is Finance. I’d appreciate feedback on usability and cross-device updates: are the bill and payment flows clear, and do changes sync correctly between iPhone and Mac? Please report bugs and confusing steps through TestFlight. This is a 0.x beta. Join here: GranaDash on TestFlight

It is showing: "Could not install MY_APP_NAME. The requested app is not available or doesn't exist". I provided correct bundle id, otherwise I cannot be able to upload the app to TestFlight. Testers can also see the app in testflight but are not able to install it. What might me the cause of this issue and how can I fix it? I sent multiple requests to apple developer but got no reply