TestFlight

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Use TestFlight in App Store Connect to invite and manage beta testers for iOS, iPadOS, tvOS, and watchOS apps. Discuss questions here and share app builds publicly via TestFlight under the Community topic.

TestFlight Documentation

Posts under TestFlight subtopic

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"There was an error processing your request" when adding build to External Testing group
I'm unable to add a build to an External Testing group in TestFlight. When I click "Add Build" on the group, select the build, fill in the "What to Test" field, and click Submit for Review, I get: "There was an error processing your request. Please try again later." App: Glimpse Meet people (com.salarumer.glimpse) Build: 1.0.0 (14), uploaded Jul 4 2026 Binary State: Validated The build exists in the iOS builds list and is fully validated — the error only occurs on the final "What to Test" submission step when adding it to an external group. The issue is not isolated to this app — I'm seeing the exact same error on a separate app that is already published to the App Store. This rules out a build or metadata issue on my end. I've tried: Approaching from both the group page (Add Build) and the build detail page Different browsers (Chrome, Safari, incognito) Waiting several days (issue started ~Jul 4 2026) Contacted Apple Developer Support (Case ID: 102933411126, no reply in 7 days)
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Error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Hello, I'm trying to submit build 14 of my app "Glimpse" (Apple ID 6787303230) for external TestFlight testing, but every attempt fails with a 422 error: code: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING detail: "Beta Contract is missing." API correlation key: FFZJTGDNIQQZ3H35G3ASEFNZWU I am the Account Holder (individual developer account, Team ID 7MLCCQPXQ7). I have already accepted the Paid Applications agreement and completed the required tax forms (U.S. Certificate of Foreign Status / W-8BEN as a Pakistan-based individual). Could you please check why the beta contract is showing as missing for my app and help me get external TestFlight testing enabled? Thank you, Salar Umer
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TestFlight - can't Install my App
I have been using TestFlight since before Apple bought it and this is the first time I am not able to install my App. Steps: - open TestFlight - tap Install - the load icon ( the circle) appears - then, before it starts to show and data load the load icon disappears - and the Install button has come back - then get error message 'Unable to download App. App can t be downloaded at this time.' I have tried: - reinstall TestFlight - reinstall my phones default settings - delete and re-add my internal testing ID No go !
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TestFlight Installation Issue – No Response Yet
TestFlight installation issue reported earlier. No response has been received yet, and the issue is blocking application testing for our client. The build has been uploaded successfully to App Store Connect, processing has completed, and testers have been invited. However, they are still unable to install the application through TestFlight. As this issue is impacting our project timeline, an urgent review and resolution are requested. Please investigate the issue at the earliest and provide an update.
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TestFlight builds show Complete but cannot be installed — "The requested app is not available or doesn't exist"
Since June 27, all new TestFlight builds for my app show Complete status but cannot be installed by any tester. Error is "The requested app is not available or doesn't exist." Adding testers to the build also fails with "There was an error processing your request." This affects all builds regardless of version number. Support case open for 5+ days with no resolution.
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TestFlight: "Could not install . The requested app is not available or doesn't exist."
Hi everyone, We've been stuck on this issue for several days and would really appreciate any guidance from anyone who has encountered this before. Issue Our app uploads successfully to App Store Connect, appears in TestFlight, and the build status is Ready for Internal Testing. However, every internal tester receives the following error when trying to install the app through TestFlight: Could not install . The requested app is not available or doesn't exist. Environment Apple Developer Program: Individual Distribution: Internal TestFlight Framework: React Native (Expo SDK) Build Service: Expo EAS Build Submission: Expo EAS Submit Platform: iOS What we've already verified The app builds successfully. The IPA is signed successfully. Build upload to App Store Connect succeeds. Build processing completes successfully. The build is assigned to an Internal Testing group. Internal testers have accepted the invitation. The bundle identifier is correct. Distribution certificate and provisioning profile are valid. We generated fresh builds and submitted them again. We recreated the App Store Connect app and submitted a new build. We also regenerated signing credentials where applicable. The issue persists across multiple builds. Additional Information During eas build, Apple successfully authenticates, registers the bundle identifier, creates the distribution certificate and provisioning profile, and the build completes without errors. eas submit also completes successfully, and the build appears in TestFlight. The failure only occurs when attempting to install the app from the TestFlight app. Error Could not install . The requested app is not available or doesn't exist. Has anyone experienced this issue recently? Is this likely a TestFlight/App Store Connect backend issue, or is there any App Store Connect configuration that we may have overlooked? And this is our active case id for the support: 102930164003 Any suggestions would be greatly appreciated. Thank you!
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First external TestFlight Beta App Review stuck in "Waiting for Review" >48h... what's typical?
Hi everyone, I submitted my app's first build for external TestFlight testing and it has been sitting in "Waiting for Review" for more than 48 hours. There are no messages in the App Review section and no rejection, the status is simply "Waiting for Review", so it doesn't look blocked, just not picked up yet. A few questions for those who've been through this: For a FIRST external Beta App Review, how long did yours actually take? Is 48h+ normal these days, or is something wrong? Does the first external review really take much longer than later builds? I've read that once your app clears Beta App Review the first time, subsequent builds are approved almost instantly, can anyone confirm from experience? Has contacting App Review support ever actually sped this up for you, or is it just a matter of waiting it out? Any real-world experiences or rough timelines would help me set expectations. Thanks a lot!
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StoreKit always defaulting to US Storefront
Hi all, I've been trying to work on getting my paywall set up prior to launching on the App Store and I seem to have an issue with the way my pricing appears. In the Premium Paywall View where I display my monthly and yearly options, the costs seem to appear in USD (even though my Apple ID is UK based.) I also added some diagnostics that confirm that I am using the US Store front. Having said that, when I tap on an option and the StoreKit payment confirmation pop up appears, the price is displayed in GBP (as it should be). I have attached some screenshots below and a brief code snippet from my StoreKit file detailing how I determine the pricing and how I load the products. func loadProducts() async { guard !isLoadingProducts else { return } isLoadingProducts = true defer { isLoadingProducts = false } do { let loadedProducts = try await Product.products(for: Self.premiumProductIDs) products = loadedProducts.sorted { lhs, rhs in let lhsIndex = Self.premiumProductIDs.firstIndex(of: lhs.id) ?? .max let rhsIndex = Self.premiumProductIDs.firstIndex(of: rhs.id) ?? .max return lhsIndex < rhsIndex } if let storefront = await Storefront.current { let currency = storefront.currency?.identifier ?? "nil" storefrontDiagnostic = "StoreKit storefront: \(storefront.countryCode), currency: \(currency), id: \(storefront.id)" } else { storefrontDiagnostic = "StoreKit storefront: nil" } } catch { alertMessage = storeKitErrorMessage(for: error) } } func displayPrice(for productID: String) -> String? { product(withID: productID)?.displayPrice }
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TestFlight external submission fails: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
I’m having a TestFlight/App Store Connect issue that appears to be account/backend related. App: CityPulse: Find the Move Apple ID: 6787293748 Build: 1.0.0 (4) The build is uploaded and processed in App Store Connect. It shows Ready to Submit / Expires in 87 days. It is also attached to Internal Testers and appears in the TestFlight app on my iPhone. However, tapping Install in TestFlight fails with: “The requested app is not available or doesn’t exist.” External testing also fails. When I add build 1.0.0 (4) to an external testing group and click Submit for Review on the “What to Test” modal, App Store Connect shows: “There was an error processing your request. Please try again later.” I opened DevTools and found the failed request: Request: betaAppReviewSubmissions Status: 422 Error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Message: Beta contract is missing for the app. Beta Contract is missing. I have already completed/saved: Test Information Beta License Agreement Privacy Policy URL Marketing URL DSA compliance Paid Apps Agreement Age rating Internal tester group External tester group There are no visible pending beta agreements in App Store Connect. Has anyone found a way to trigger or repair the missing TestFlight beta contract, or does this require Apple engineering to fix on the backend?
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TestFlight Beta Contract Missing – ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102817552619 Thank you.
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Unable to install any TestFlight apps for several days. Could this be an Apple Developer account issue?
Hi everyone, I'm wondering if anyone else is experiencing the same issue. For the past several days, I have been completely unable to install any of my TestFlight applications. The problem affects every app on my Apple Developer account, not just a single project. Here is what I've verified so far: Builds upload successfully. App Store Connect finishes processing without errors. The builds appear in TestFlight. My certificates and provisioning profiles appear to be valid. I have tested on different networks and users. The issue still persists. The installation simply fails, making it impossible to test my applications. I have already contacted Apple Support but have not yet received a response. At this point, I'm starting to wonder whether there could be an issue with my Apple Developer account or a backend problem affecting TestFlight. Has anyone experienced something similar recently? If you have, did Apple identify the cause or provide a solution? Any information would be greatly appreciated.
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TestFlight Beta Contract missing (422 BETA_CONTRACT_MISSING) — internal builds 404 "Error Downloading Install Data" on a brand-new app
Posting as another data point for the "TestFlight Beta Contract missing" backend issue (see thread 814565), on a brand-new app. App: com.bw2rtpwl4h.vocablock — Apple ID 6787957255 — Team BW2RTPWL4H. App record created 2026-07-06. Built and submitted via Expo EAS (App Store Connect API / Transporter). Symptom: all internal TestFlight builds (6–10, v1.0.0) fail to install for every internal tester, including the Account Holder. User-facing error: "The requested app is not available or doesn't exist." Device unified log on the iPhone: POST https://testflight.apple.com/v2/accounts//apps/6787957255/builds/221045761/install -> HTTP 404 TestFlight failureReason: "Error Downloading Install Data", terminalReason 1 installd never runs — refused at the delivery layer before download. App Store Connect state (verified via the App Store Connect API): build processingState: VALID buildBetaDetail.internalBuildState: IN_BETA_TESTING in an internal testing group; account holder is a tester export compliance answered, age rating set, Free Apps Agreement Active, pricing set, all territories .ipa correctly App Store distribution-signed; deployment target 18.0 consistent across the app + 3 app extensions Confirming error — a beta review submission of the build via the API returns: HTTP 422 — ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING — "Beta Contract is missing." (error id 9e3db6b2-ebaa-4843-9ce1-4e7220cca5e8) So every developer-side layer seems to be correct, but the backend Beta Contract record is missing/detached. Already filed: Developer Support case ID: 102936497722 Request: please reset/re-create the Beta Contract for this app so internal builds can be delivered. Has anyone had theirs reset, and how long did it take?
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All TestFlight builds expired simultaneously — internal & external blocked, 422 filter[build] error
All TestFlight builds for my app expired at the same time, overnight, with no action on my side. New builds upload fine and show “Ready to Submit,” but: Internal testers (and I) cannot install: “The requested app is not available or doesn’t exist.” -Submitting for external review fails with 422: PARAMETER_ERROR.REQUIRED / filter[build]. Internal testing worked perfectly before and broke overnight. This appears to be a known recurring backend issue. All agreements, banking, tax, and export compliance are Active. DSA declaration is currently In Review. I’ve opened a support case (aprox. 5 days ago, only automated reply so far). Has anyone resolved this, or can a DTS engineer help escalate? Bundle ID available on request.
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TestFlight Beta Contract Missing – ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102936100370 App: Wope — Bundle ID: com.wope — Team ID: NTZ2CQFSKA APP ID: 6784499207 Thank you.
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TestFlight "Could not install" error on all builds - account level issue
Hi, I've been experiencing "Could not install" errors on TestFlight for all builds since June 2026. The issue affects two separate apps under my developer account (888744ET3X), which confirms it's account-level. Details: Build 4 installed successfully in June All subsequent builds (8, 10, 11) fail with "Could not install" Tested on iOS 26.2 and iOS 18.7.8 - same error on both Both apps affected: א-ב-ג and ToyLens Open support case: 102923070005 (no response for 2 weeks) Has anyone experienced this? Any suggestions?
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ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING — TestFlight blocked, beta contract appears detached (Case ID 102925396507)
Hello, TestFlight is completely blocked for my account. The beta contract appears to be missing or detached on Apple's backend. Symptoms: Internal testing: builds appear in TestFlight, but installation fails with "The requested app is not available or doesn't exist." External testing: submitting a build for beta review (via App Store Connect UI and the API) returns: { "errors" : [ { "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] } I am the Account Holder. All agreements are active with no pending items in App Store Connect, on developer.apple.com, or in the Apple Developer app. The build is VALID, Test Information is complete, export compliance is done, and fresh builds don't help. I have an open support case that's been in the queue for a while and this is blocking all beta testing. A nearly identical issue was recently resolved on these forums by a DTS engineer — could someone verify whether the beta contract for my account needs to be re-provisioned? Apple Support Case ID: 102925396507 Thank you!
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TestFlight builds appear but cannot be installed – "The requested app is not available or doesn't exist"
Hello, I am experiencing an issue that affects every app under my Apple Developer account, and after extensive troubleshooting I believe this is an Apple-side backend issue. Developer Team ID: V94M8SUV94 Issue Every TestFlight build uploads and processes successfully. The build status becomes "Testing", internal testers receive the invitation, and the app appears correctly in TestFlight with: App icon App name Version Description Install button However, as soon as Install is tapped (within 1–2 seconds), TestFlight displays: The requested app is not available or doesn't exist." This issue affects Every app under my developer account Every uploaded build Every internal tester Multiple Apple IDs Multiple iPhones Things I have already verified Apple Developer Program membership is Active Free Apps Agreement is Active Paid Apps Agreement is Active Banking information is Active Tax forms (W-8BEN and Certificate of Foreign Status) are Active App Availability is enabled in 175 countries/regions No countries are in Processing Distribution certificates are valid Builds finish processing successfully Builds show Testing Internal TestFlight groups are configured correctly Multiple new builds have been uploaded Multiple devices have been tested Important observation The same Apple IDs and devices can successfully install TestFlight apps from other developers. Only apps from my developer account fail to install. Support cases I currently have two open Apple Developer Support cases: Case ID: 102931480856 Case ID: 102933805150 Unfortunately, I have not yet received a resolution. Apple Developer Forum I found several forum threads where other developers reported the exact same behavior. Some later reported that Apple resolved the issue through backend intervention without requiring changes to the app or App Store Connect configuration. Has anyone experienced this recently? If an Apple engineer sees this, could you please verify whether Developer Team ID V94M8SUV94 is affected by a known TestFlight backend issue or requires backend reprovisioning? As far as my research the issue is in beta app agrement Any guidance would be greatly appreciated, as this is currently blocking all internal testing for my clients. Thank you.
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TestFlight builds from our Apple Developer account cannot be installed on any iPhone.
Error in TestFlight: “The requested app is not available or does not exist.” This happens on multiple iPhones and Apple IDs. Important: Builds from OTHER Apple Developer accounts install fine on the same devices. We tried new apps, new bundle IDs, new certificates, new provisioning profiles. Internal testing fails. External testing also fails. All Agreements, Tax, Banking, and membership requirements are completed and active. When configuring external testing in App Store Connect, we also get: “There was an error processing your request. Please try again later.” This has been happening for 3 weeks. Has anyone seen an Apple Developer account / TestFlight backend issue like this? Any solution besides contacting Apple Developer Support?
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"There was an error processing your request" when adding build to External Testing group
I'm unable to add a build to an External Testing group in TestFlight. When I click "Add Build" on the group, select the build, fill in the "What to Test" field, and click Submit for Review, I get: "There was an error processing your request. Please try again later." App: Glimpse Meet people (com.salarumer.glimpse) Build: 1.0.0 (14), uploaded Jul 4 2026 Binary State: Validated The build exists in the iOS builds list and is fully validated — the error only occurs on the final "What to Test" submission step when adding it to an external group. The issue is not isolated to this app — I'm seeing the exact same error on a separate app that is already published to the App Store. This rules out a build or metadata issue on my end. I've tried: Approaching from both the group page (Add Build) and the build detail page Different browsers (Chrome, Safari, incognito) Waiting several days (issue started ~Jul 4 2026) Contacted Apple Developer Support (Case ID: 102933411126, no reply in 7 days)
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Error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Hello, I'm trying to submit build 14 of my app "Glimpse" (Apple ID 6787303230) for external TestFlight testing, but every attempt fails with a 422 error: code: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING detail: "Beta Contract is missing." API correlation key: FFZJTGDNIQQZ3H35G3ASEFNZWU I am the Account Holder (individual developer account, Team ID 7MLCCQPXQ7). I have already accepted the Paid Applications agreement and completed the required tax forms (U.S. Certificate of Foreign Status / W-8BEN as a Pakistan-based individual). Could you please check why the beta contract is showing as missing for my app and help me get external TestFlight testing enabled? Thank you, Salar Umer
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TestFlight - can't Install my App
I have been using TestFlight since before Apple bought it and this is the first time I am not able to install my App. Steps: - open TestFlight - tap Install - the load icon ( the circle) appears - then, before it starts to show and data load the load icon disappears - and the Install button has come back - then get error message 'Unable to download App. App can t be downloaded at this time.' I have tried: - reinstall TestFlight - reinstall my phones default settings - delete and re-add my internal testing ID No go !
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TestFlight Installation Issue – No Response Yet
TestFlight installation issue reported earlier. No response has been received yet, and the issue is blocking application testing for our client. The build has been uploaded successfully to App Store Connect, processing has completed, and testers have been invited. However, they are still unable to install the application through TestFlight. As this issue is impacting our project timeline, an urgent review and resolution are requested. Please investigate the issue at the earliest and provide an update.
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TestFlight builds show Complete but cannot be installed — "The requested app is not available or doesn't exist"
Since June 27, all new TestFlight builds for my app show Complete status but cannot be installed by any tester. Error is "The requested app is not available or doesn't exist." Adding testers to the build also fails with "There was an error processing your request." This affects all builds regardless of version number. Support case open for 5+ days with no resolution.
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TestFlight: "Could not install . The requested app is not available or doesn't exist."
Hi everyone, We've been stuck on this issue for several days and would really appreciate any guidance from anyone who has encountered this before. Issue Our app uploads successfully to App Store Connect, appears in TestFlight, and the build status is Ready for Internal Testing. However, every internal tester receives the following error when trying to install the app through TestFlight: Could not install . The requested app is not available or doesn't exist. Environment Apple Developer Program: Individual Distribution: Internal TestFlight Framework: React Native (Expo SDK) Build Service: Expo EAS Build Submission: Expo EAS Submit Platform: iOS What we've already verified The app builds successfully. The IPA is signed successfully. Build upload to App Store Connect succeeds. Build processing completes successfully. The build is assigned to an Internal Testing group. Internal testers have accepted the invitation. The bundle identifier is correct. Distribution certificate and provisioning profile are valid. We generated fresh builds and submitted them again. We recreated the App Store Connect app and submitted a new build. We also regenerated signing credentials where applicable. The issue persists across multiple builds. Additional Information During eas build, Apple successfully authenticates, registers the bundle identifier, creates the distribution certificate and provisioning profile, and the build completes without errors. eas submit also completes successfully, and the build appears in TestFlight. The failure only occurs when attempting to install the app from the TestFlight app. Error Could not install . The requested app is not available or doesn't exist. Has anyone experienced this issue recently? Is this likely a TestFlight/App Store Connect backend issue, or is there any App Store Connect configuration that we may have overlooked? And this is our active case id for the support: 102930164003 Any suggestions would be greatly appreciated. Thank you!
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First external TestFlight Beta App Review stuck in "Waiting for Review" >48h... what's typical?
Hi everyone, I submitted my app's first build for external TestFlight testing and it has been sitting in "Waiting for Review" for more than 48 hours. There are no messages in the App Review section and no rejection, the status is simply "Waiting for Review", so it doesn't look blocked, just not picked up yet. A few questions for those who've been through this: For a FIRST external Beta App Review, how long did yours actually take? Is 48h+ normal these days, or is something wrong? Does the first external review really take much longer than later builds? I've read that once your app clears Beta App Review the first time, subsequent builds are approved almost instantly, can anyone confirm from experience? Has contacting App Review support ever actually sped this up for you, or is it just a matter of waiting it out? Any real-world experiences or rough timelines would help me set expectations. Thanks a lot!
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StoreKit always defaulting to US Storefront
Hi all, I've been trying to work on getting my paywall set up prior to launching on the App Store and I seem to have an issue with the way my pricing appears. In the Premium Paywall View where I display my monthly and yearly options, the costs seem to appear in USD (even though my Apple ID is UK based.) I also added some diagnostics that confirm that I am using the US Store front. Having said that, when I tap on an option and the StoreKit payment confirmation pop up appears, the price is displayed in GBP (as it should be). I have attached some screenshots below and a brief code snippet from my StoreKit file detailing how I determine the pricing and how I load the products. func loadProducts() async { guard !isLoadingProducts else { return } isLoadingProducts = true defer { isLoadingProducts = false } do { let loadedProducts = try await Product.products(for: Self.premiumProductIDs) products = loadedProducts.sorted { lhs, rhs in let lhsIndex = Self.premiumProductIDs.firstIndex(of: lhs.id) ?? .max let rhsIndex = Self.premiumProductIDs.firstIndex(of: rhs.id) ?? .max return lhsIndex < rhsIndex } if let storefront = await Storefront.current { let currency = storefront.currency?.identifier ?? "nil" storefrontDiagnostic = "StoreKit storefront: \(storefront.countryCode), currency: \(currency), id: \(storefront.id)" } else { storefrontDiagnostic = "StoreKit storefront: nil" } } catch { alertMessage = storeKitErrorMessage(for: error) } } func displayPrice(for productID: String) -> String? { product(withID: productID)?.displayPrice }
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TestFlight external submission fails: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
I’m having a TestFlight/App Store Connect issue that appears to be account/backend related. App: CityPulse: Find the Move Apple ID: 6787293748 Build: 1.0.0 (4) The build is uploaded and processed in App Store Connect. It shows Ready to Submit / Expires in 87 days. It is also attached to Internal Testers and appears in the TestFlight app on my iPhone. However, tapping Install in TestFlight fails with: “The requested app is not available or doesn’t exist.” External testing also fails. When I add build 1.0.0 (4) to an external testing group and click Submit for Review on the “What to Test” modal, App Store Connect shows: “There was an error processing your request. Please try again later.” I opened DevTools and found the failed request: Request: betaAppReviewSubmissions Status: 422 Error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Message: Beta contract is missing for the app. Beta Contract is missing. I have already completed/saved: Test Information Beta License Agreement Privacy Policy URL Marketing URL DSA compliance Paid Apps Agreement Age rating Internal tester group External tester group There are no visible pending beta agreements in App Store Connect. Has anyone found a way to trigger or repair the missing TestFlight beta contract, or does this require Apple engineering to fix on the backend?
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TestFlight Beta Contract Missing – ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102817552619 Thank you.
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Unable to install any TestFlight apps for several days. Could this be an Apple Developer account issue?
Hi everyone, I'm wondering if anyone else is experiencing the same issue. For the past several days, I have been completely unable to install any of my TestFlight applications. The problem affects every app on my Apple Developer account, not just a single project. Here is what I've verified so far: Builds upload successfully. App Store Connect finishes processing without errors. The builds appear in TestFlight. My certificates and provisioning profiles appear to be valid. I have tested on different networks and users. The issue still persists. The installation simply fails, making it impossible to test my applications. I have already contacted Apple Support but have not yet received a response. At this point, I'm starting to wonder whether there could be an issue with my Apple Developer account or a backend problem affecting TestFlight. Has anyone experienced something similar recently? If you have, did Apple identify the cause or provide a solution? Any information would be greatly appreciated.
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TestFlight Beta Contract missing (422 BETA_CONTRACT_MISSING) — internal builds 404 "Error Downloading Install Data" on a brand-new app
Posting as another data point for the "TestFlight Beta Contract missing" backend issue (see thread 814565), on a brand-new app. App: com.bw2rtpwl4h.vocablock — Apple ID 6787957255 — Team BW2RTPWL4H. App record created 2026-07-06. Built and submitted via Expo EAS (App Store Connect API / Transporter). Symptom: all internal TestFlight builds (6–10, v1.0.0) fail to install for every internal tester, including the Account Holder. User-facing error: "The requested app is not available or doesn't exist." Device unified log on the iPhone: POST https://testflight.apple.com/v2/accounts//apps/6787957255/builds/221045761/install -> HTTP 404 TestFlight failureReason: "Error Downloading Install Data", terminalReason 1 installd never runs — refused at the delivery layer before download. App Store Connect state (verified via the App Store Connect API): build processingState: VALID buildBetaDetail.internalBuildState: IN_BETA_TESTING in an internal testing group; account holder is a tester export compliance answered, age rating set, Free Apps Agreement Active, pricing set, all territories .ipa correctly App Store distribution-signed; deployment target 18.0 consistent across the app + 3 app extensions Confirming error — a beta review submission of the build via the API returns: HTTP 422 — ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING — "Beta Contract is missing." (error id 9e3db6b2-ebaa-4843-9ce1-4e7220cca5e8) So every developer-side layer seems to be correct, but the backend Beta Contract record is missing/detached. Already filed: Developer Support case ID: 102936497722 Request: please reset/re-create the Beta Contract for this app so internal builds can be delivered. Has anyone had theirs reset, and how long did it take?
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6d
All TestFlight builds expired simultaneously — internal & external blocked, 422 filter[build] error
All TestFlight builds for my app expired at the same time, overnight, with no action on my side. New builds upload fine and show “Ready to Submit,” but: Internal testers (and I) cannot install: “The requested app is not available or doesn’t exist.” -Submitting for external review fails with 422: PARAMETER_ERROR.REQUIRED / filter[build]. Internal testing worked perfectly before and broke overnight. This appears to be a known recurring backend issue. All agreements, banking, tax, and export compliance are Active. DSA declaration is currently In Review. I’ve opened a support case (aprox. 5 days ago, only automated reply so far). Has anyone resolved this, or can a DTS engineer help escalate? Bundle ID available on request.
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564
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6d
TestFlight Beta Contract Missing – ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102936100370 App: Wope — Bundle ID: com.wope — Team ID: NTZ2CQFSKA APP ID: 6784499207 Thank you.
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162
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6d
Stuck on "Waiting for Review" for 4 days
Hey everyone! I recently submitted a build to TestFlight and am currently waiting for it to be approved for external testing. It’s been over 4 days since I submitted the build, and while online it says that builds are reviewed within 24-48 hours, it’s been over 48 hours now. I’m curious if anyone else has experienced a similar delay.
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263
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6d
TestFlight "Could not install" error on all builds - account level issue
Hi, I've been experiencing "Could not install" errors on TestFlight for all builds since June 2026. The issue affects two separate apps under my developer account (888744ET3X), which confirms it's account-level. Details: Build 4 installed successfully in June All subsequent builds (8, 10, 11) fail with "Could not install" Tested on iOS 26.2 and iOS 18.7.8 - same error on both Both apps affected: א-ב-ג and ToyLens Open support case: 102923070005 (no response for 2 weeks) Has anyone experienced this? Any suggestions?
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177
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6d
After enrolling at organization - not getting approved for TestFlight
Hi, I upgraded my membership from developer to organization and was approved on Friday - since then none of my submissions have been reviewed (for Test Flight). used to take a few hours as a developer and now nothing. Anyone have any ideas? 🙏
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1w
ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING — TestFlight blocked, beta contract appears detached (Case ID 102925396507)
Hello, TestFlight is completely blocked for my account. The beta contract appears to be missing or detached on Apple's backend. Symptoms: Internal testing: builds appear in TestFlight, but installation fails with "The requested app is not available or doesn't exist." External testing: submitting a build for beta review (via App Store Connect UI and the API) returns: { "errors" : [ { "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] } I am the Account Holder. All agreements are active with no pending items in App Store Connect, on developer.apple.com, or in the Apple Developer app. The build is VALID, Test Information is complete, export compliance is done, and fresh builds don't help. I have an open support case that's been in the queue for a while and this is blocking all beta testing. A nearly identical issue was recently resolved on these forums by a DTS engineer — could someone verify whether the beta contract for my account needs to be re-provisioned? Apple Support Case ID: 102925396507 Thank you!
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1w
TestFlight builds appear but cannot be installed – "The requested app is not available or doesn't exist"
Hello, I am experiencing an issue that affects every app under my Apple Developer account, and after extensive troubleshooting I believe this is an Apple-side backend issue. Developer Team ID: V94M8SUV94 Issue Every TestFlight build uploads and processes successfully. The build status becomes "Testing", internal testers receive the invitation, and the app appears correctly in TestFlight with: App icon App name Version Description Install button However, as soon as Install is tapped (within 1–2 seconds), TestFlight displays: The requested app is not available or doesn't exist." This issue affects Every app under my developer account Every uploaded build Every internal tester Multiple Apple IDs Multiple iPhones Things I have already verified Apple Developer Program membership is Active Free Apps Agreement is Active Paid Apps Agreement is Active Banking information is Active Tax forms (W-8BEN and Certificate of Foreign Status) are Active App Availability is enabled in 175 countries/regions No countries are in Processing Distribution certificates are valid Builds finish processing successfully Builds show Testing Internal TestFlight groups are configured correctly Multiple new builds have been uploaded Multiple devices have been tested Important observation The same Apple IDs and devices can successfully install TestFlight apps from other developers. Only apps from my developer account fail to install. Support cases I currently have two open Apple Developer Support cases: Case ID: 102931480856 Case ID: 102933805150 Unfortunately, I have not yet received a resolution. Apple Developer Forum I found several forum threads where other developers reported the exact same behavior. Some later reported that Apple resolved the issue through backend intervention without requiring changes to the app or App Store Connect configuration. Has anyone experienced this recently? If an Apple engineer sees this, could you please verify whether Developer Team ID V94M8SUV94 is affected by a known TestFlight backend issue or requires backend reprovisioning? As far as my research the issue is in beta app agrement Any guidance would be greatly appreciated, as this is currently blocking all internal testing for my clients. Thank you.
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1w
TestFlight builds from our Apple Developer account cannot be installed on any iPhone.
Error in TestFlight: “The requested app is not available or does not exist.” This happens on multiple iPhones and Apple IDs. Important: Builds from OTHER Apple Developer accounts install fine on the same devices. We tried new apps, new bundle IDs, new certificates, new provisioning profiles. Internal testing fails. External testing also fails. All Agreements, Tax, Banking, and membership requirements are completed and active. When configuring external testing in App Store Connect, we also get: “There was an error processing your request. Please try again later.” This has been happening for 3 weeks. Has anyone seen an Apple Developer account / TestFlight backend issue like this? Any solution besides contacting Apple Developer Support?
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