NotaryTool submissions stuck at “In Progress”

Summary

Several notarization submissions have remained in the In Progress state for many hours. I’d like to confirm whether this is expected behavior and what steps I can take to resolve or re-submit safely.

Command used

xcrun notarytool submit "/Users/.../MortiseAI-arm64.dmg"
--keychain-profile "mai_publish"
--wait

Submission history (excerpt)

createdDate: 2025-11-06T22:52:12.019Z id: 4254d623-**** name: MortiseAI-arm64.dmg status: In Progress

createdDate: 2025-11-06T13:00:28.016Z id: c7397c1c-**** name: MortiseAI-arm64.dmg status: In Progress

createdDate: 2025-11-06T11:24:12.624Z id: 44bcbab2-**** name: MortiseAI.zip status: In Progress

(Several other submissions show the same In Progress status.)

Questions

  1. Are there known reasons that could cause notarization requests to remain in In Progress for an extended time?
  2. What is the recommended method to cancel these pending submissions and safely re-submit?
  3. Are there diagnostic steps (for example, xcrun notarytool log <id>) that can help analyze this issue?

Notes

• Using --wait with a keychain profile. • Will provide additional environment or Xcode details if needed.

Thanks in advance for your help!

NotaryTool submissions stuck at “In Progress”
 
 
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